Hotel Ibis Milano Malpensa
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Summary of reviewsHotel Ibis Milano Malpensa enjoys a strategic location, highly praised for its convenience being a mere 10-minute drive from Malpensa Airport. This makes it an excellent choice for travelers with early or late flights and the hotel's shuttle service further enhances its accessibility. Though its surrounding area lacks significant attractions, the tranquil environment and clean accommodations provide a restful stay for short visits and layovers.
Guests have varied opinions about the breakfast, which starts early at 5:30 a.m. Many appreciate its generous and varied offerings, complimented by good coffee and fresh products. However, some find the €12 price a bit steep and some aspects lacking, like variety in savory options and occasional disorganization. Despite this, the breakfast staff receive positive remarks, ensuring a generally satisfactory start to the day.
Dinner options, on the other hand, are less consistent. The on-site restaurant is often closed, pushing guests to the nearby Novotel and the bar offers limited and sometimes unappealing choices. Yet, when available, the restaurant's quality and service receive good feedback.
Rooms at the hotel are typically clean, comfortable and functional with a minimalist, modern design. Guests appreciate the tidiness and practicality, suitable for short stays. While some rooms are small and basic with occasional issues like malfunctioning air conditioning or dated furniture, the bathrooms are generally praised for their cleanliness and size.
Cleanliness is predominantly noted as positive with most guests finding their rooms clean and cozy. However, some reviews mention occasional lapses in maintenance and hygiene, suggesting an area for improvement.
The hotel staff significantly enhance guest experiences with their professionalism, kindness and helpfulness, leaving a lasting positive impression. Although there are occasional mentions of unsociable behavior, the majority of feedback highlights the staff's excellent service.
WiFi service at the hotel receives mixed reviews. While some guests find the connection reliable and fast, others encounter slow speeds and unstable access. Adding to guest dissatisfaction is the need to sometimes pay for WiFi, despite its sometimes inconsistent performance.
Parking facilities at the hotel are highly commended, offering ample, secure and convenient options, both free and at a nominal fee, which is particularly beneficial for travelers leaving their cars parked during trips.
The comfort of the beds has mixed feedback. Some guests find them very comfortable and conducive to a good night's rest, while others criticize them for being too hard or uncomfortable, especially when beds are combined singles or third beds are used.
Overall, as a three-star establishment, Hotel Ibis Milano Malpensa provides a clean and strategic option for travelers, especially for short stays and airport proximity. While it offers good value for money, some feel the extra costs for certain amenities detract from this. Business travelers find it practical and efficient, especially for brief stays requiring quick airport access.
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Guests have varied opinions about the breakfast, which starts early at 5:30 a.m. Many appreciate its generous and varied offerings, complimented by good coffee and fresh products. However, some find the €12 price a bit steep and some aspects lacking, like variety in savory options and occasional disorganization. Despite this, the breakfast staff receive positive remarks, ensuring a generally satisfactory start to the day.
Dinner options, on the other hand, are less consistent. The on-site restaurant is often closed, pushing guests to the nearby Novotel and the bar offers limited and sometimes unappealing choices. Yet, when available, the restaurant's quality and service receive good feedback.
Rooms at the hotel are typically clean, comfortable and functional with a minimalist, modern design. Guests appreciate the tidiness and practicality, suitable for short stays. While some rooms are small and basic with occasional issues like malfunctioning air conditioning or dated furniture, the bathrooms are generally praised for their cleanliness and size.
Cleanliness is predominantly noted as positive with most guests finding their rooms clean and cozy. However, some reviews mention occasional lapses in maintenance and hygiene, suggesting an area for improvement.
The hotel staff significantly enhance guest experiences with their professionalism, kindness and helpfulness, leaving a lasting positive impression. Although there are occasional mentions of unsociable behavior, the majority of feedback highlights the staff's excellent service.
WiFi service at the hotel receives mixed reviews. While some guests find the connection reliable and fast, others encounter slow speeds and unstable access. Adding to guest dissatisfaction is the need to sometimes pay for WiFi, despite its sometimes inconsistent performance.
Parking facilities at the hotel are highly commended, offering ample, secure and convenient options, both free and at a nominal fee, which is particularly beneficial for travelers leaving their cars parked during trips.
The comfort of the beds has mixed feedback. Some guests find them very comfortable and conducive to a good night's rest, while others criticize them for being too hard or uncomfortable, especially when beds are combined singles or third beds are used.
Overall, as a three-star establishment, Hotel Ibis Milano Malpensa provides a clean and strategic option for travelers, especially for short stays and airport proximity. While it offers good value for money, some feel the extra costs for certain amenities detract from this. Business travelers find it practical and efficient, especially for brief stays requiring quick airport access.
3-Star Hotel
This hotel is conveniently located near the airport, approximately a 10-minute drive away. It provides soundproofed rooms with comfortable beds, flat-screen TVs, free Wi-Fi, and bathroom amenities. A shuttle service to and from the airport is available during specific hours for a fee.
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
About Hotel Ibis Milano Malpensa
License: 012032-ALB-00006, IT012032A1K8SDQBDN
Guest Reviews
Location
Despite some minor difficulties in locating the hotel upon arrival in Milan, the overall sentiment is highly positive regarding its geographical advantage. The hotel sits in a quiet area, providing a peaceful environment for a restful night's stay either before or after travel. This aspect, combined with the clean and comfortable accommodations, makes the hotel a reliable option for short stays and layovers.
There are some comments about limited surrounding attractions since the hotel is located in a small town, but the convenience for airport-related travel outweighs this drawback for most guests. In conclusion, the Hotel Ibis Milano Malpensa stands out as a highly convenient and practical choice for those traveling through Malpensa Airport.
Breakfast
However, there are recurring complaints about the breakfast being overpriced with several guests considering the €12 charge per person as exaggerated. While the breakfast includes good coffee and croissants and offers alternative milk options, some guests felt it lacked variety, particularly in savory options, hot dishes and vegetables. A few reviews also mentioned the breakfast feeling disorganized and the quality of products being poor with specific criticisms about it being basic or even frozen.
Despite these criticisms, the breakfast staff received positive feedback for their service, contributing to the overall satisfactory dining experience for many guests. For some, the breakfast fell short of expectations or was considered just average. Nonetheless, the breakfast generally provided a decent start to the day for those staying at the hotel.
Dinner
Rooms
While many visitors appreciate the cozy and well-maintained rooms, noting their comfort and basic amenities, there are points of concern. Some rooms are quite small and carry a basic setup, leading to occasional discomfort. Issues such as insufficient room amenities, malfunctioning air conditioning and limited power outlets have been highlighted. Additionally, several guests mentioned that some rooms emitted unpleasant odors and there were complaints about dated furniture and poor room maintenance.
The bathrooms generally receive positive remarks for their cleanliness and size, adding to the overall comfort of the stay. However, minor maintenance issues like peeling wallpaper, stains and occasional poor hygiene were noted. Some rooms were described as noisy, either from external sources or due to poor soundproofing.
Despite the drawbacks, many reviews praise the hotel’s cleanliness and the functionality of the rooms, making it a convenient and reasonable option for an overnight stay near the airport.
Beds
Cleanliness
However, some negative aspects do surface in the reviews. Several guests report occasional stains and cobwebs, mold and broken tiles in the bathrooms and carpets that appear dated and dirty. There are also mentions of rooms that were not properly cleaned with some furniture showing signs of wear and tear. Additionally, some reviews point out issues with room keys and intermittent Wi-Fi.
While the general opinion leans towards the hotel being clean and welcoming, there seem to be sporadic lapses in consistency, which might warrant some attention from the management to ensure all guests have a uniformly pleasant experience. All in all, the majority of the feedback paints a picture of a well-kept hotel, suitable especially for travelers needing proximity to Malpensa Airport.
Staff
Instances of personal attention stand out, such as room upgrades to premium rooms and exceptional service from specific employees like Cristian, who was frequently mentioned for his kindness and attentiveness. Overall, the staff's reliability, promptness in responses and willingness to help leave a lasting positive impression.
However, while the majority of feedback about the staff is favorable, there are occasional mentions of neutral or unsociable behavior by some staff members. A few reviews describe instances of rudeness, lack of helpfulness and inconsistent treatment by female staff members and during the night shift. Despite these few negative experiences, the predominant sentiment is that of friendly, professional and helpful service, contributing significantly to the positive guest experience at the hotel.
Wi-Fi
Parking
3 Star
Guests appreciate the cleanliness and find the hotel to be good value for the price paid, especially for short stays. The beds are noted to be nice and the staff friendly. However, the cost-benefit ratio is often criticized with many guests feeling that the room rates are exorbitantly high given the quality of the amenities and services provided.
Some common grievances include the room conditions being somewhat worn out, the small room size, lack of toiletries and restrictions on hot drinks in the room. Additionally, the airport transfer service has added charges that some guests find unreasonably high.
Overall, while the hotel can serve as an adequate and affordable option for a night’s stay in proximity to the airport, its high room prices and additional costs might make it less appealing for those expecting more extensive facilities and services from a three-star hotel.
Business
No, Hotel Ibis Milano Malpensa doesn't have any pool.
No, a spa isn't available at Hotel Ibis Milano Malpensa.
Yes, Hotel Ibis Milano Malpensa welcomes dogs.
Yes, parking facilities are available at Hotel Ibis Milano Malpensa.
Yes, Hotel Ibis Milano Malpensa has a gym.
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