Pinegrove Hotel
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Summary of reviewsPinegrove Hotel in Carlisle enjoys a strategic location that appeals to many travelers, especially those touring the UK or heading north towards Scotland. Nestled near the M6 motorway, the hotel provides easy access to local attractions, eateries and public transport while maintaining a surprisingly quiet ambiance. On-site parking is plentiful and hassle-free, contributing to a stress-free stay.
The breakfast at Pinegrove Hotel receives high marks for its traditional English offerings with many guests finding it tasty, filling and well-priced. Freshly cooked meals and a variety of options, including vegan choices, are frequently praised, although some guests mention slow service and a limited selection of non-cooked items. Despite a few criticisms, the cleanliness of the dining area and the pleasant demeanor of the staff enhance the overall dining experience.
Contrastingly, the hotel does not serve dinner, prompting guests to explore local options, such as the friendly pub across the street and nearby eateries. This gap in dining services is often noted, but the ample surrounding options make up for it, ensuring guests don't go hungry.
Rooms at Pinegrove Hotel vary in quality but are generally clean and spacious, equipped with essential amenities like tea, coffee and biscuits. Guests appreciate the quality of the bed linen and towels, but many point out that the decor is dated and some rooms suffer from maintenance issues. Despite these drawbacks, the rooms are seen as good value for money, especially for short stays.
Cleanliness standards receive mixed feedback. While many guests acknowledge the efforts of the housekeeping staff in maintaining tidy rooms and clean linen, others highlight issues with dust, cobwebs and aged decor. Inconsistent cleaning standards, including occasional reports of mold and musty smells, suggest a need for renewed attention and more thorough upkeep.
The staff at Pinegrove Hotel are widely praised for their friendliness and helpfulness, significantly enhancing the guest experience. Reception and housekeeping teams earn high marks for their service, attention to detail and willingness to go the extra mile. While there are isolated concerns, such as less helpful staff and occasional check-in issues, the general consensus is overwhelmingly positive.
The free WiFi service at Pinegrove Hotel is reliable in common areas, but guests report poor connectivity in individual rooms. Though assistance with connectivity issues is promptly provided by the staff, the inconsistent signal strength in private accommodations can be a challenge for those needing constant internet access.
For families, Pinegrove Hotel offers a welcoming environment with family-friendly amenities. With spacious rooms tailored to family needs and thoughtful touches like a children’s play area, the hotel is well-suited for family visits and celebrations. The pet-friendly policy, coupled with staff that warmly greet canine companions, further enhances its appeal as a family destination.
Guest opinions on the beds are mixed with many praising their comfort and the quality of the memory foam mattresses. However, others find them either too soft or too hard, indicating a variance in bed quality across different rooms. Cleanliness of the bedding is generally good, though a few instances of dirty sheets and stained pillows were noted.
The hotel's accessibility is another area with varied reviews. While the ground-floor rooms and on-site parking cater to guests with mobility issues, the lack of an elevator and designated parking for disabled guests presents significant challenges.
Overall, Pinegrove Hotel offers a charming stay with a well-regarded location, friendly staff and reasonable amenities, though it could benefit from some modern updates and enhanced consistency in its services.
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The breakfast at Pinegrove Hotel receives high marks for its traditional English offerings with many guests finding it tasty, filling and well-priced. Freshly cooked meals and a variety of options, including vegan choices, are frequently praised, although some guests mention slow service and a limited selection of non-cooked items. Despite a few criticisms, the cleanliness of the dining area and the pleasant demeanor of the staff enhance the overall dining experience.
Contrastingly, the hotel does not serve dinner, prompting guests to explore local options, such as the friendly pub across the street and nearby eateries. This gap in dining services is often noted, but the ample surrounding options make up for it, ensuring guests don't go hungry.
Rooms at Pinegrove Hotel vary in quality but are generally clean and spacious, equipped with essential amenities like tea, coffee and biscuits. Guests appreciate the quality of the bed linen and towels, but many point out that the decor is dated and some rooms suffer from maintenance issues. Despite these drawbacks, the rooms are seen as good value for money, especially for short stays.
Cleanliness standards receive mixed feedback. While many guests acknowledge the efforts of the housekeeping staff in maintaining tidy rooms and clean linen, others highlight issues with dust, cobwebs and aged decor. Inconsistent cleaning standards, including occasional reports of mold and musty smells, suggest a need for renewed attention and more thorough upkeep.
The staff at Pinegrove Hotel are widely praised for their friendliness and helpfulness, significantly enhancing the guest experience. Reception and housekeeping teams earn high marks for their service, attention to detail and willingness to go the extra mile. While there are isolated concerns, such as less helpful staff and occasional check-in issues, the general consensus is overwhelmingly positive.
The free WiFi service at Pinegrove Hotel is reliable in common areas, but guests report poor connectivity in individual rooms. Though assistance with connectivity issues is promptly provided by the staff, the inconsistent signal strength in private accommodations can be a challenge for those needing constant internet access.
For families, Pinegrove Hotel offers a welcoming environment with family-friendly amenities. With spacious rooms tailored to family needs and thoughtful touches like a children’s play area, the hotel is well-suited for family visits and celebrations. The pet-friendly policy, coupled with staff that warmly greet canine companions, further enhances its appeal as a family destination.
Guest opinions on the beds are mixed with many praising their comfort and the quality of the memory foam mattresses. However, others find them either too soft or too hard, indicating a variance in bed quality across different rooms. Cleanliness of the bedding is generally good, though a few instances of dirty sheets and stained pillows were noted.
The hotel's accessibility is another area with varied reviews. While the ground-floor rooms and on-site parking cater to guests with mobility issues, the lack of an elevator and designated parking for disabled guests presents significant challenges.
Overall, Pinegrove Hotel offers a charming stay with a well-regarded location, friendly staff and reasonable amenities, though it could benefit from some modern updates and enhanced consistency in its services.
Dog Friendly Hotel
This hotel is listed as a pet-friendly accommodation option in Carlisle, welcoming guests who wish to travel with their dogs.
Cheap Hotel
Located on London Road, Pinegrove Hotel offers budget-friendly accommodation with essential amenities. It is suitable for travelers looking for a simple and affordable stay.
Accessible Hotel
This hotel is listed as wheelchair accessible with limitations, including a wheelchair-accessible registration desk and facilities for disabled guests. However, upper floors are accessible by stairs only.
Hotel near Golf Courses
Family Friendly Hotel
Guest Reviews
Nestled on the outskirts of Carlisle, Pinegrove Hotel offers a strategic location for travelers. With convenient access to the M6 motorway, it serves as an ideal overnight stop for those touring the UK or heading towards Scotland. The hotel is just a short walk or bus ride from the city center, making it easy to explore local attractions, shops and restaurants.
The ample on-site parking is a significant perk, ensuring guests have no trouble finding a space. Being set back from the main road, the location is surprisingly quiet despite the easy access to major routes.
Guests appreciate the proximity to local amenities, including popular eateries and a friendly pub just across the road. The historic building and its old-fashioned features enhance the charm of this well-located hotel. Whether traveling on business or leisure, Pinegrove Hotel's combination of convenience, cleanliness and friendly staff makes it a suitable choice for a comfortable stay in Carlisle.
The Pinegrove Hotel offers a breakfast experience that has garnered mixed reviews with a predominant emphasis on the positive aspects. Many guests appreciated the availability of a traditional English breakfast which is often described as tasty, filling and reasonably priced. The inclusion of breakfast in the room rate is also noted as a good value. Cleanliness in the breakfast area and pleasant staff are highlighted frequently, contributing to a generally pleasant dining atmosphere.
Several reviews commend the breakfast for being freshly cooked and piping hot with particular praise for the kippers and full English options. The presentation, quality and portion sizes of the breakfast are often described as excellent with specific mentions of the dishes being well-cooked and delicious. Some guests also enjoyed the varied choice available, such as vegan options and freshly made items served to the table, adding to the overall satisfaction.
However, there are several criticisms to note. Some guests found the breakfast service slow and a few remarked on limited options for non-cooked breakfasts. Start times for breakfast service are mentioned as inconvenient by some, beginning later in the morning than they would prefer. A few guests pointed out issues with the freshness of certain items and the cleanliness of the breakfast area. Others expressed dissatisfaction with the taste and portion sizes, describing some meals as below average or disappointing.
Despite these criticisms, the general consensus indicates that Pinegrove Hotel provides a solid breakfast offering with good value for money, pleasant staff and a variety of options that cater well to most guests.
Pinegrove Hotel is a charming establishment with lovely old features and well-maintained architecture, complimented by pleasant amenities like a cozy bar and good parking spaces. Despite this, guests frequently mention that the hotel does not serve dinner and the bar does not always operate in the evening. This has led many visitors to seek out dining options elsewhere, particularly favoring the pub directly across the road, which serves good, affordable meals.
Additionally, there's another pub close by, the Haraby Inn, known for its value-for-money meals and a Greek restaurant next door that provides further variety. While the hotel’s breakfast receives mixed reviews with some describing it as decent and fair, the overall dining experience within the hotel could be improved, especially concerning cleanliness and meal availability. For those looking for evening meals, the area’s local takeaways are also a convenient option.
In summary, Pinegrove Hotel offers a visually appealing stay with crucial amenities, but its dining services are limited, making nearby establishments a frequent choice for guests seeking evening meals.
The Pinegrove Hotel offers a mix in the quality of its rooms, excelling in areas of cleanliness and size while showing its age in others. Many reviews highlight that the rooms are spacious and well-equipped with essentials such as tea, coffee and biscuits, making them suitable for short stays. The bed linen and towels receive praise for their quality and the rooms are generally described as clean and adequately comfortable.
However, it is clear that the hotel struggles with some significant maintenance issues. Numerous guests pointed out that the decor is dated and that some rooms have issues with dust, cobwebs and even dampness. Carpets and walls often appear worn and in need of a refresh and outdated furniture is a common sight. Temperature control also seems to be problematic with reports of rooms being too cold or too hot.
One positive aspect is that the hotel offers good value for money, especially considering the size of the rooms and the cleanliness maintained in most cases. Those staying in rooms earmarked for singles or short stays are typically satisfied with the space provided. That said, the hotel appears to be in dire need of renovations to meet more modern standards and to improve guest comfort.
Overall, while Pinegrove Hotel has the potential to provide a pleasant stay due to its spacious and clean rooms, the outdated facilities and inconsistencies in room quality are areas needing urgent attention to enhance the overall guest experience.
Pinegrove Hotel's beds garnered diverse opinions from guests with many highlighting comfort as a key point. Numerous reviewers frequently described the beds as comfortable, mentioning soft and cozy mattresses with many enjoying restful nights. Specific praise was given for the comfortable memory foam mattresses, which several guests found exceptionally agreeable.
However, there were consistent remarks about the beds being overly soft, hard or uncomfortable; some guests mentioned struggling with discomfort and waking up with sore backs. There were mixed comments about pillow quality with some finding them quite comfortable while others thought they were too thin or flat.
Cleanliness standards for bedding were generally good with many guests pointing out that the bed linen was clean and the beds themselves were tidy. However, a few negative remarks mentioned dirty valance sheets and stained pillows.
The variations in bed quality and comfort suggest that while many visitors enjoyed a good night's sleep, others felt that some beds could use updating or replacement to enhance guest comfort. Overall, it appears that experiences with bed comfort at Pinegrove Hotel can vary significantly depending on the specific room and the individual guest's preferences.
The Pinegrove Hotel receives mixed feedback regarding its cleanliness with a prominent division between positive and negative impressions. Many guests found their rooms to be clean, tidy and comfortable with clean towels, spotlessly clean areas and proper maintenance of essentials like bed linen and bathroom fixtures. The on-site parking was also mentioned positively. Common descriptions include the hotel being very clean overall with several mentions of rooms being warm and welcoming.
However, some reviews report less favorable experiences, indicating issues such as dusty surfaces, cobwebs, broken fixtures and dated decor. Specific complaints include dirty carpets, peeling wallpaper, unpleasant odors and maintenance problems like cold water and fused lights. Some guests noted insufficient cleaning, finding things like mold, leftover rubbish and unclean bathrooms. Additionally, the overall ambiance was described as old and worn out with certain facilities clearly in need of an update and thorough deep cleaning.
Overall, while many guests did appreciate the cleanliness and comfort of their rooms, others experienced significant cleanliness and maintenance issues, highlighting a need for more consistent cleaning standards and renovations.
The staff at Pinegrove Hotel receive considerable praise for their friendliness and helpfulness. Guests frequently describe the team as pleasant, lovely and accommodating, which seems to create a warm and welcoming atmosphere. The housekeeping staff are particularly noted for their helpfulness, contributing to the overall positive guest experience. Reception staff also earn commendations for being friendly, good and welcoming. Despite some isolated incidents of unhelpfulness and a few issues with check-in procedures, the majority of reviews highlight the staff's politeness and eagerness to assist. Additionally, specific members of the team, such as breakfast servers and kitchen staff, are singled out for their cheerful and kind demeanor. The staff’s willingness to go above and beyond, including upgrading rooms and providing exceptional service, is frequently mentioned, leaving a lasting positive impression on the guests. The ownership also seems to contribute positively, being actively involved and providing better service. Overall, travelers can expect a supportive and friendly experience at Pinegrove Hotel, thanks to its dedicated and attentive staff.
Pinegrove Hotel offers complimentary WiFi to all its guests with many reviewers appreciating the strong and reliable connection, particularly in common areas. Guests found it easy to connect and described the internet service as quick. The staff was noted for their helpfulness in providing assistance with connectivity issues. However, feedback indicates significant room for improvement in the WiFi service within individual rooms. Several reviews mention poor, intermittent, or non-existent WiFi connection when away from the reception area. While the lobby and shared spaces seem to have a robust signal, the coverage diminishes upstairs and in private accommodations, which can be a challenge for those needing consistent internet access in their rooms. Despite these shortcomings, the overall sentiment points to a mostly positive experience with the hotel's internet service in communal areas.
Pinegrove Hotel stands out as a prime location for families seeking a comfortable and enjoyable stay. It's evident from guest reviews that the hotel prioritizes family-friendly amenities and policies, ensuring that both adults and children feel welcome and at ease. The rooms are specifically designed with families in mind, featuring options such as quadruple family rooms and accommodations that include both double and single beds.
The hotel's family-oriented approach is further highlighted through its child-friendly features, including a dedicated children's playing area. Parents have praised the hotel for its genuine family feel, making it a great base for family visits and various celebrations, such as weddings or birthday parties.
In addition to catering to human guests, Pinegrove Hotel also accommodates pets, adding to its appeal as a family-friendly destination. The staff's thoughtful and considerate service has been highly appreciated by guests, enhancing the overall experience.
Located just a short 10-minute walk from the city center, the hotel offers convenience without compromising on tranquility. This ideal location, coupled with great value for families, makes it a recommended choice for those looking to explore the area or simply enjoy a family getaway.
Pinegrove Hotel offers a mixed experience for guests with disabilities with accessibility being both a highlight and a challenge. The hotel's prime advantage lies in its ideal location with easy access from major motorways and A roads, making it convenient for travelers. The facility also provides on-site parking under CCTV, ensuring security and ease of access.
Several guests mentioned the availability of ground-floor rooms that are suitable for those with mobility issues, noting that these rooms are quite accessible and have good access to showers. Additionally, the hotel offers free parking and quick check-in, which is appreciated by many.
However, there are significant drawbacks. The hotel lacks designated parking spots specifically for disabled guests and there is no elevator, making upper floors inaccessible for those with mobility limitations. Reports of poor room cleanliness and cramped bathroom facilities in some ground-floor rooms were noted. Furthermore, the hotel has been criticized for not having sufficient facilities for disabled individuals, including broken lift facilities and the need for better accessibility overall.
In summary, while Pinegrove Hotel has some strengths in location and basic accessibility, improvements are necessary to fully accommodate guests with disabilities.
Pinegrove Hotel stands out for being exceptionally dog-friendly, making it a popular choice for travelers with pets. Guests appreciate the welcoming attitude of the staff towards dogs, emphasizing that dogs are not only allowed but genuinely welcomed. This hospitality extends to heartwarming touches like offering dogs a free sausage for breakfast. Numerous reviews highlight the convenience of the hotel's location, which provides access to ample open spaces and a local dog-friendly park, perfect for walks.
While some guests mentioned issues with dogs barking and occasional charges for bringing pets, the overall sentiment remains positive. The hotel offers comfortable family rooms and good value for money with a genuinely friendly atmosphere for both humans and their furry companions. For those who travel with pets, Pinegrove Hotel provides an accommodating and enjoyable stay.
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Location
The ample on-site parking is a significant perk, ensuring guests have no trouble finding a space. Being set back from the main road, the location is surprisingly quiet despite the easy access to major routes.
Guests appreciate the proximity to local amenities, including popular eateries and a friendly pub just across the road. The historic building and its old-fashioned features enhance the charm of this well-located hotel. Whether traveling on business or leisure, Pinegrove Hotel's combination of convenience, cleanliness and friendly staff makes it a suitable choice for a comfortable stay in Carlisle.
Breakfast
Several reviews commend the breakfast for being freshly cooked and piping hot with particular praise for the kippers and full English options. The presentation, quality and portion sizes of the breakfast are often described as excellent with specific mentions of the dishes being well-cooked and delicious. Some guests also enjoyed the varied choice available, such as vegan options and freshly made items served to the table, adding to the overall satisfaction.
However, there are several criticisms to note. Some guests found the breakfast service slow and a few remarked on limited options for non-cooked breakfasts. Start times for breakfast service are mentioned as inconvenient by some, beginning later in the morning than they would prefer. A few guests pointed out issues with the freshness of certain items and the cleanliness of the breakfast area. Others expressed dissatisfaction with the taste and portion sizes, describing some meals as below average or disappointing.
Despite these criticisms, the general consensus indicates that Pinegrove Hotel provides a solid breakfast offering with good value for money, pleasant staff and a variety of options that cater well to most guests.
Dinner
Additionally, there's another pub close by, the Haraby Inn, known for its value-for-money meals and a Greek restaurant next door that provides further variety. While the hotel’s breakfast receives mixed reviews with some describing it as decent and fair, the overall dining experience within the hotel could be improved, especially concerning cleanliness and meal availability. For those looking for evening meals, the area’s local takeaways are also a convenient option.
In summary, Pinegrove Hotel offers a visually appealing stay with crucial amenities, but its dining services are limited, making nearby establishments a frequent choice for guests seeking evening meals.
Rooms
However, it is clear that the hotel struggles with some significant maintenance issues. Numerous guests pointed out that the decor is dated and that some rooms have issues with dust, cobwebs and even dampness. Carpets and walls often appear worn and in need of a refresh and outdated furniture is a common sight. Temperature control also seems to be problematic with reports of rooms being too cold or too hot.
One positive aspect is that the hotel offers good value for money, especially considering the size of the rooms and the cleanliness maintained in most cases. Those staying in rooms earmarked for singles or short stays are typically satisfied with the space provided. That said, the hotel appears to be in dire need of renovations to meet more modern standards and to improve guest comfort.
Overall, while Pinegrove Hotel has the potential to provide a pleasant stay due to its spacious and clean rooms, the outdated facilities and inconsistencies in room quality are areas needing urgent attention to enhance the overall guest experience.
Beds
However, there were consistent remarks about the beds being overly soft, hard or uncomfortable; some guests mentioned struggling with discomfort and waking up with sore backs. There were mixed comments about pillow quality with some finding them quite comfortable while others thought they were too thin or flat.
Cleanliness standards for bedding were generally good with many guests pointing out that the bed linen was clean and the beds themselves were tidy. However, a few negative remarks mentioned dirty valance sheets and stained pillows.
The variations in bed quality and comfort suggest that while many visitors enjoyed a good night's sleep, others felt that some beds could use updating or replacement to enhance guest comfort. Overall, it appears that experiences with bed comfort at Pinegrove Hotel can vary significantly depending on the specific room and the individual guest's preferences.
Cleanliness
However, some reviews report less favorable experiences, indicating issues such as dusty surfaces, cobwebs, broken fixtures and dated decor. Specific complaints include dirty carpets, peeling wallpaper, unpleasant odors and maintenance problems like cold water and fused lights. Some guests noted insufficient cleaning, finding things like mold, leftover rubbish and unclean bathrooms. Additionally, the overall ambiance was described as old and worn out with certain facilities clearly in need of an update and thorough deep cleaning.
Overall, while many guests did appreciate the cleanliness and comfort of their rooms, others experienced significant cleanliness and maintenance issues, highlighting a need for more consistent cleaning standards and renovations.
Staff
Wi-Fi
Family
The hotel's family-oriented approach is further highlighted through its child-friendly features, including a dedicated children's playing area. Parents have praised the hotel for its genuine family feel, making it a great base for family visits and various celebrations, such as weddings or birthday parties.
In addition to catering to human guests, Pinegrove Hotel also accommodates pets, adding to its appeal as a family-friendly destination. The staff's thoughtful and considerate service has been highly appreciated by guests, enhancing the overall experience.
Located just a short 10-minute walk from the city center, the hotel offers convenience without compromising on tranquility. This ideal location, coupled with great value for families, makes it a recommended choice for those looking to explore the area or simply enjoy a family getaway.
Accessible
Several guests mentioned the availability of ground-floor rooms that are suitable for those with mobility issues, noting that these rooms are quite accessible and have good access to showers. Additionally, the hotel offers free parking and quick check-in, which is appreciated by many.
However, there are significant drawbacks. The hotel lacks designated parking spots specifically for disabled guests and there is no elevator, making upper floors inaccessible for those with mobility limitations. Reports of poor room cleanliness and cramped bathroom facilities in some ground-floor rooms were noted. Furthermore, the hotel has been criticized for not having sufficient facilities for disabled individuals, including broken lift facilities and the need for better accessibility overall.
In summary, while Pinegrove Hotel has some strengths in location and basic accessibility, improvements are necessary to fully accommodate guests with disabilities.
Dog Friendly
While some guests mentioned issues with dogs barking and occasional charges for bringing pets, the overall sentiment remains positive. The hotel offers comfortable family rooms and good value for money with a genuinely friendly atmosphere for both humans and their furry companions. For those who travel with pets, Pinegrove Hotel provides an accommodating and enjoyable stay.
No, Pinegrove Hotel doesn't have any pool.
No, a spa isn't available at Pinegrove Hotel.
Yes, Pinegrove Hotel welcomes dogs.
No, parking facilities aren't available at Pinegrove Hotel.
No, Pinegrove Hotel doesn't have a gym.
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