The County Hotel
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Summary of reviewsThe County Hotel in Carlisle receives a commendation for its strategic location, highly praised for its convenience and proximity to the train station, local amenities and landmarks like the Castle and Cathedral. Guests appreciate the easy access to various shops, restaurants and nightlife options with the added benefit of free parking in the city center.
The breakfast at the hotel garners positive reviews for its variety and quality, offering a satisfying range from full English breakfasts to fruits and cereals. Guests often describe it as excellent and worth the price, highlighting the friendly and efficient breakfast staff. Similarly, the dinner service, though periodically inconsistent, is well-regarded when operational with guests praising the professionally prepared, reasonably priced and delicious meals in a pleasant atmosphere.
Room cleanliness is another area where the hotel excels with many guests commenting on the spacious, clean and comfortable accommodations. However, some areas need improvement, such as dated decor and maintenance issues with sporadic reports of noise from the nightlife and problems with room ventilation impacting the quality of rest.
The staff at The County Hotel are a significant asset, consistently commended for their friendliness, helpfulness and efficient service. Their welcoming demeanor contributes significantly to the overall positive guest experience.
While the free Wi-Fi service has mixed reviews with some guests experiencing connectivity issues, the family-friendly environment and pet-friendly policies are appreciated. Guests find the patio and backyard areas lovely for children and note the clean facilities and perfectly located hotel as considerable advantages.
The nightlife around the hotel is vibrant, offering immediate access to a lively social scene, although it does come with increased noise levels, which some guests find disruptive. Beds at the hotel are generally comfortable and contribute positively to the overall stay experience.
As a three-star establishment, The County Hotel provides good value for money, offering basic yet clean and comfortable accommodations. Despite its dated decor and minor maintenance issues, the hotel remains a practical, budget-friendly option for travelers looking for an overnight stay.
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The breakfast at the hotel garners positive reviews for its variety and quality, offering a satisfying range from full English breakfasts to fruits and cereals. Guests often describe it as excellent and worth the price, highlighting the friendly and efficient breakfast staff. Similarly, the dinner service, though periodically inconsistent, is well-regarded when operational with guests praising the professionally prepared, reasonably priced and delicious meals in a pleasant atmosphere.
Room cleanliness is another area where the hotel excels with many guests commenting on the spacious, clean and comfortable accommodations. However, some areas need improvement, such as dated decor and maintenance issues with sporadic reports of noise from the nightlife and problems with room ventilation impacting the quality of rest.
The staff at The County Hotel are a significant asset, consistently commended for their friendliness, helpfulness and efficient service. Their welcoming demeanor contributes significantly to the overall positive guest experience.
While the free Wi-Fi service has mixed reviews with some guests experiencing connectivity issues, the family-friendly environment and pet-friendly policies are appreciated. Guests find the patio and backyard areas lovely for children and note the clean facilities and perfectly located hotel as considerable advantages.
The nightlife around the hotel is vibrant, offering immediate access to a lively social scene, although it does come with increased noise levels, which some guests find disruptive. Beds at the hotel are generally comfortable and contribute positively to the overall stay experience.
As a three-star establishment, The County Hotel provides good value for money, offering basic yet clean and comfortable accommodations. Despite its dated decor and minor maintenance issues, the hotel remains a practical, budget-friendly option for travelers looking for an overnight stay.
Dog Friendly Hotel
This hotel is listed as a pet-friendly accommodation option in Carlisle, suitable for guests travelling with their dogs.
Dogs Stay Free
Do you accept dogs in all rooms?
Yes
Yes
Is there an extra charge?
Free! There is no extra charge. Dogs stay for free.
Free! There is no extra charge. Dogs stay for free.
Should the dog owner notify you before checking in?
Yes, By Email
Show more...Yes, By Email
Hotel near Nightlife Spots
Located in Carlisle, The County Hotel is near the Botchergate region which is known for its bars and nightlife.
Cheap Hotel
Located on Botchergate, The County Hotel provides a convenient location in Carlisle. It offers a budget-friendly option for exploring the city.
Accessible Hotel
The hotel offers wheelchair access at the rear and has a lift that facilitates the movement of wheelchairs and walkers to upper floors. There is free parking, including accessible options.
3-Star Hotel
The hotel offers a practical base for exploring Carlisle. It provides essential amenities for a comfortable stay.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Hotel where Dogs Stay Free
Guest Reviews
The County Hotel boasts an overwhelmingly positive reception for its prime location. Situated in the heart of Carlisle, it is exceptionally handy for both local amenities and transportation. The hotel is just a stone’s throw from the train station, making it ideal for travelers. Moreover, it offers easy access to a range of shops, restaurants and bars, as well as landmarks such as the Castle and Cathedral. Many guests highlight the convenience of free parking right in the city center, which is a significant advantage. Its strategic positioning also serves those looking to explore the nightlife or catch an event at nearby venues. Overall, guests find the location superb for both convenience and value, making it a favored choice for visitors to Carlisle.
The breakfast experience at The County Hotel has garnered predominantly positive feedback from guests. Most reviews highlight the breakfast as excellent, delicious and well worth the price. Guests appreciated the variety of options available with many enjoying the buffet style that included a full English breakfast, cereals, yogurt and fruits. Several reviews noted the breakfast as superb, fantastic and one of the best they had experienced in a long time.
Fresh, hot and well-prepared breakfast items were frequently mentioned with special praises for specific items such as fried eggs. The staff serving breakfast received numerous compliments for their friendliness and efficiency, contributing to a pleasant morning experience.
The value of the breakfast was also well-regarded with many guests feeling it provided good value for the money. Some guests particularly enjoyed the included breakfast in their stay package, highlighting it as a nice benefit.
However, there were a few dissenting voices with some guests finding the breakfast to be just adequate or expressing dissatisfaction with specific items such as undercooked bacon or lukewarm coffee. A couple of reviews pointed out issues with the breakfast service, including long wait times and insufficient replenishment of buffet items.
In summary, The County Hotel's breakfast is largely celebrated for its variety, quality and value, although there are occasional areas noted for improvement.
The County Hotel offers a variety of dining experiences that frequently receive positive feedback from guests. The restaurant, open daily for breakfast and Wednesday to Sunday for dinner, is often praised for its delicious food prepared by professional chefs. Guests commend the superb three-course dinners and note the good value and reasonable prices of the evening meals. The atmosphere in the restaurant is described as nice, creating a pleasant dining experience. Many have enjoyed lovely dinners with a full complement of wines and a basic yet satisfying menu that features dishes like burgers.
However, there are occasional inconsistencies. While there are positive remarks about the food being very good and reasonably priced, some guests have faced issues with the restaurant being closed or not serving meals, which has led them to seek alternative dining options nearby. The hotel's central location in Carlisle ensures that a variety of other restaurants and eateries are within easy walking distance, providing an array of choices, including Italian cuisine.
Despite minor setbacks, such as the bar being closed on some evenings and limited menu options, the overall feedback highlights that when the restaurant is operational, it delivers enjoyable and tasty meals, contributing positively to guests' stays.
The County Hotel offers a broad range of rooms characterized by their spacious dimensions and cleanliness, earning praise despite some noted drawbacks. Many guests appreciated the large and comfortable rooms, describing them as warm, tidy and accommodating. The rooms often feature high ceilings and large windows, contributing to an airy feel. Some guests noted the presence of ensuite bathrooms, which were typically clean with good, hot showers.
While the majority of reviews highlight the positive aspects of cleanliness and room size, there are frequent mentions of dated decor. The rooms are often described as needing refurbishment with some guests experiencing issues such as broken fixtures, worn furniture and poor ventilation. Noise also appeared to be an issue, especially for rooms facing the street or located near local nightclubs and pubs, affecting the quality of sleep.
The hotel staff received commendable mentions for their friendliness and helpful nature, enhancing the overall guest experience. The County Hotel’s central location is another major plus, being conveniently close to the train station, shops and various dining options.
However, some rooms were noted as being excessively hot with issues in room ventilation contributing to discomfort. Several reviews pointed out maintenance issues, such as broken taps, cracked windows and problems with hot water availability.
In summary, while The County Hotel's spacious and clean rooms are largely appreciated and its central location is too convenient to ignore, it would benefit greatly from aesthetic and functional updates to address the concerns of dated decor, maintenance and noise insulation.
The County Hotel garners significant praise for its beds from guests, offering an overall very comfortable sleeping experience. Reviews commonly mention comfortable and comfy beds with numerous guests highlighting extremely and very comfortable beds, indicating a particularly restful night. Several found the beds to be spacious, including massive and king-sized options, contributing positively to their stay. Cleanliness is another frequently praised aspect, as many guests remarked on the clean bed sheets and overall cleanliness of the rooms. However, there are occasional mentions of less satisfactory experiences, such as saggy twin room beds, small beds, noisy floorboards and beds needing replacement. Despite some isolated negative comments, the general consensus tilts decidedly towards comfort and good quality bedding with many guests enjoying a good night's sleep and finding the beds to be clean, cozy and conducive to a restful stay.
The County Hotel receives mostly positive reviews for cleanliness, highlighting clean rooms, spotless conditions and comfortable accommodations. Guests frequently mention the cleanliness of their rooms with many describing them as very clean, tidy and comfortable. The hotel also receives praise for clean towels and bed linens, as well as generally maintaining a clean environment. Some reviews note clean and well-maintained bathrooms, although there are mentions of dated and need-of-updating fixtures.
On the downside, several reviews point out issues such as stained carpets, dusty surfaces and unpleasant smells in corridors and rooms. Some guests found the bathrooms unclean, reporting issues like sticky floors, dirty screens and shabby conditions. There are also instances of insects, inadequate cleaning and signs of wear and tear throughout the property. Despite these negative points, the prevailing sentiment is that the hotel provides a generally clean and comfortable stay, though improvements in cleaning and updates could enhance the guest experience.
The County Hotel boasts an exceptional team of staff members that consistently receive high praise from guests. The atmosphere of the hotel is greatly enhanced by the welcoming and friendly demeanor of the staff, who are described as accommodating, kind and always willing to assist. Several guests have particularly highlighted front desk staff such as Niko and Dale for their helpful and cheerful nature.
Receptionists are consistently recognized for being efficient and informative, contributing to a seamless check-in experience. Housekeeping staff also stand out for their attentiveness and willingness to meet guests' needs, such as quickly providing requested items like fans. Despite instances of some negative encounters, the overall consensus is that the staff are proactive and dedicated to providing excellent customer service.
Guests frequently mention the friendly and polite interactions with all departments, including reception, breakfast and bar staff. The courtesy and professionalism of the staff create a warm and inviting environment right from the moment guests step in. Overall, the County Hotel staff excel in delivering friendly, helpful and efficient service, ensuring a pleasant stay for all guests.
The County Hotel offers free Wi-Fi to its guests, but experiences with the service vary considerably. Many guests have noted issues ranging from weak and slow connections to an inability to access the Wi-Fi at all. There are also comments about the Wi-Fi being patchy in certain rooms and some visitors faced difficulties logging in or were not provided with the Wi-Fi password at check-in. Despite these issues, some guests reported that the Wi-Fi was sufficient, decent and good during their stay. However, repeated complaints suggest the hotel should consider upgrading its internet service to meet guest expectations more reliably.
The County Hotel emerges as a family-friendly destination, ideal for those traveling with kids. Guests repeatedly highlight the welcoming atmosphere where the friendly staff makes everyone feel like part of the family. The spacious patio and backyard areas are particularly loved by families, providing enjoyable spaces for children to play. The hotel's pet-friendly policy is an added benefit for those traveling with pets.
Accommodation-wise, the hotel receives positive feedback for its clean rooms and facilities. Many guests enjoyed the convenience of free parking and the hotel's perfect location, which is close to the city and various amenities. The breakfast offerings are described as lovely, contributing to a pleasant stay. Despite some issues with the size of the family rooms and occasional noise from neighboring pubs, guests express satisfaction overall, often noting their intention to return.
In summary, The County Hotel offers a pleasant stay with family-friendly attributes, clean facilities and a convenient location, making it a solid choice for those traveling with children and pets.
Situated in the bustling center of Carlisle, The County Hotel offers an ideal location for those keen to experience the local nightlife. A plethora of bars, pubs, restaurants and clubs are conveniently located in the immediate vicinity, making it a prime spot for socializing and enjoying a vibrant night out. The hotel is adjacent to several popular nightlife spots, described as creating a lively and enthusiastic atmosphere throughout the street.
However, the convenience of being close to such an energetic scene comes with a caveat: significant noise levels. Guests commonly report hearing music and revelry from the pubs and clubs until the early morning hours with some mentioning disturbances as late as 5 am. This includes noise from street parties, car horns and even disturbances from fellow guests returning from their night out.
Despite the noise, the hotel's central location remains a compelling advantage. It provides easy access to the nearby train station, high street and other city attractions. The area is celebrated for its vibrant ambiance, making it an attractive option for those who prioritize a lively social scene over a quiet retreat. While the nightlife adds a fun and dynamic element to the stay, potential guests should be prepared for the trade-off in terms of sleep quality due to the persistent noise.
The County Hotel is a three-star establishment that offers good value for money, making it a reasonable budget option for travelers. The hotel features basic amenities and clean rooms, providing a comfortable stay despite its dated decor. Though the facilities and rooms are in need of refurbishment and lack charm, they are tidy and adequately maintained.
The hotel occupies a lovely old building and includes conveniences like a lift. While the interiors are somewhat tired and the decor is old-fashioned, the overall experience aligns accurately with its three-star rating. It's a suitable choice for those seeking an overnight pit stop without expecting extensive business amenities or luxury.
Despite being quite noisy at times and having some minor maintenance issues, such as missing tiles, The County Hotel remains a practical and budget-friendly alternative compared to neighboring hotels. With rooms that are comfortable and a friendly, albeit small, crowd, it serves as an acceptable choice for travelers. The inclusion of a free breakfast adds to its good value, making it a basic yet cost-effective accommodation.
The County Hotel offers a mixed experience for business travelers. While it is a good place to work with comfortable desk space, the hotel may not be the best choice for those needing facilities specifically set up for business meetings. Despite this, it provides good value for money and is described as functional and suitable for business, as evidenced by the presence of other business guests.
The hotel is centrally located near the train station, making it fairly accessible for those traveling for business purposes. The rooms are clear and tidy, featuring amenities like a big enough bath to add a touch of comfort after a long day. An accommodating staff that can handle early job schedules enhances the stay, delivering excellent service and being very helpful.
However, it's important to note some shortcomings: issues with connecting to the wifi system, the unavailability of ice and some perceptions that the hotel is more suited to young travelers on nights out than business guests. Nonetheless, catering staff's friendliness and politeness, along with the pleasant demeanor of the staff overall, provide a welcoming atmosphere.
In summary, while The County Hotel is not tailored perfectly for business meetings, its central location, good value, comfortable workspaces and excellent service make it a viable option for functional business stays.
The County Hotel offers a mix of features for guests with disabilities, making it a fairly accessible choice in some respects. The hotel provides wheelchair access at the rear and has a lift that facilitates the movement of wheelchairs and walkers to upper floors. Free parking, including accessible options, adds to the convenience and the staff are noted as being very helpful.
Rooms are spacious and some have handles in the bathrooms, which can be a boon for guests with mobility issues. However, it's important for guests to contact the hotel in advance to confirm specific accessibility needs, as some have encountered issues such as steep stairs, lifts that need upgrading and the absence of walk-in showers for disabled guests.
The hotel's proximity to the railway station makes it easily reachable and the lively area around the hotel offers both benefits and challenges for those with accessibility requirements. Despite some shortfalls in accessibility, particularly with room reservations and lift safety concerns, the general consensus underscores the hotel's efforts to accommodate disabled guests.
The County Hotel has garnered considerable praise for its dog-friendly facilities and policies. This pet-friendly establishment ensures that guests traveling with their pets feel genuinely welcomed with no hidden charges for bringing pets along. The hotel's accommodating staff and canine-friendly atmosphere have made it a favorite among pet owners, who often highlight the convenience of traveling with their dogs.
Notably, the spacious grounds provide ample space for dogs to roam and the hotel even offers special perks such as sausages for furry guests. Rooms are available without extra charges for pets, contributing to an overall stress-free experience for both owners and their animals. The hotel’s location is another strong point with proximity to shops, restaurants and nearby pubs, making it easy for guests to explore the area without having to leave their pets behind.
While elderly dogs might find the stairs challenging, the hotel staff’s readiness to allow pets in various areas, including side rooms, ensures comfort and accessibility. Families, too, find the hotel to be welcoming and accommodating with a pet-friendly environment that caters to the needs of all guests. Overall, The County Hotel stands out as an excellent choice for those looking to enjoy a getaway with their four-legged companions.
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Location
Breakfast
Fresh, hot and well-prepared breakfast items were frequently mentioned with special praises for specific items such as fried eggs. The staff serving breakfast received numerous compliments for their friendliness and efficiency, contributing to a pleasant morning experience.
The value of the breakfast was also well-regarded with many guests feeling it provided good value for the money. Some guests particularly enjoyed the included breakfast in their stay package, highlighting it as a nice benefit.
However, there were a few dissenting voices with some guests finding the breakfast to be just adequate or expressing dissatisfaction with specific items such as undercooked bacon or lukewarm coffee. A couple of reviews pointed out issues with the breakfast service, including long wait times and insufficient replenishment of buffet items.
In summary, The County Hotel's breakfast is largely celebrated for its variety, quality and value, although there are occasional areas noted for improvement.
Dinner
However, there are occasional inconsistencies. While there are positive remarks about the food being very good and reasonably priced, some guests have faced issues with the restaurant being closed or not serving meals, which has led them to seek alternative dining options nearby. The hotel's central location in Carlisle ensures that a variety of other restaurants and eateries are within easy walking distance, providing an array of choices, including Italian cuisine.
Despite minor setbacks, such as the bar being closed on some evenings and limited menu options, the overall feedback highlights that when the restaurant is operational, it delivers enjoyable and tasty meals, contributing positively to guests' stays.
Rooms
While the majority of reviews highlight the positive aspects of cleanliness and room size, there are frequent mentions of dated decor. The rooms are often described as needing refurbishment with some guests experiencing issues such as broken fixtures, worn furniture and poor ventilation. Noise also appeared to be an issue, especially for rooms facing the street or located near local nightclubs and pubs, affecting the quality of sleep.
The hotel staff received commendable mentions for their friendliness and helpful nature, enhancing the overall guest experience. The County Hotel’s central location is another major plus, being conveniently close to the train station, shops and various dining options.
However, some rooms were noted as being excessively hot with issues in room ventilation contributing to discomfort. Several reviews pointed out maintenance issues, such as broken taps, cracked windows and problems with hot water availability.
In summary, while The County Hotel's spacious and clean rooms are largely appreciated and its central location is too convenient to ignore, it would benefit greatly from aesthetic and functional updates to address the concerns of dated decor, maintenance and noise insulation.
Beds
Cleanliness
On the downside, several reviews point out issues such as stained carpets, dusty surfaces and unpleasant smells in corridors and rooms. Some guests found the bathrooms unclean, reporting issues like sticky floors, dirty screens and shabby conditions. There are also instances of insects, inadequate cleaning and signs of wear and tear throughout the property. Despite these negative points, the prevailing sentiment is that the hotel provides a generally clean and comfortable stay, though improvements in cleaning and updates could enhance the guest experience.
Staff
Receptionists are consistently recognized for being efficient and informative, contributing to a seamless check-in experience. Housekeeping staff also stand out for their attentiveness and willingness to meet guests' needs, such as quickly providing requested items like fans. Despite instances of some negative encounters, the overall consensus is that the staff are proactive and dedicated to providing excellent customer service.
Guests frequently mention the friendly and polite interactions with all departments, including reception, breakfast and bar staff. The courtesy and professionalism of the staff create a warm and inviting environment right from the moment guests step in. Overall, the County Hotel staff excel in delivering friendly, helpful and efficient service, ensuring a pleasant stay for all guests.
Wi-Fi
Family
Accommodation-wise, the hotel receives positive feedback for its clean rooms and facilities. Many guests enjoyed the convenience of free parking and the hotel's perfect location, which is close to the city and various amenities. The breakfast offerings are described as lovely, contributing to a pleasant stay. Despite some issues with the size of the family rooms and occasional noise from neighboring pubs, guests express satisfaction overall, often noting their intention to return.
In summary, The County Hotel offers a pleasant stay with family-friendly attributes, clean facilities and a convenient location, making it a solid choice for those traveling with children and pets.
Nightlife
However, the convenience of being close to such an energetic scene comes with a caveat: significant noise levels. Guests commonly report hearing music and revelry from the pubs and clubs until the early morning hours with some mentioning disturbances as late as 5 am. This includes noise from street parties, car horns and even disturbances from fellow guests returning from their night out.
Despite the noise, the hotel's central location remains a compelling advantage. It provides easy access to the nearby train station, high street and other city attractions. The area is celebrated for its vibrant ambiance, making it an attractive option for those who prioritize a lively social scene over a quiet retreat. While the nightlife adds a fun and dynamic element to the stay, potential guests should be prepared for the trade-off in terms of sleep quality due to the persistent noise.
3 Star
The hotel occupies a lovely old building and includes conveniences like a lift. While the interiors are somewhat tired and the decor is old-fashioned, the overall experience aligns accurately with its three-star rating. It's a suitable choice for those seeking an overnight pit stop without expecting extensive business amenities or luxury.
Despite being quite noisy at times and having some minor maintenance issues, such as missing tiles, The County Hotel remains a practical and budget-friendly alternative compared to neighboring hotels. With rooms that are comfortable and a friendly, albeit small, crowd, it serves as an acceptable choice for travelers. The inclusion of a free breakfast adds to its good value, making it a basic yet cost-effective accommodation.
Business
The hotel is centrally located near the train station, making it fairly accessible for those traveling for business purposes. The rooms are clear and tidy, featuring amenities like a big enough bath to add a touch of comfort after a long day. An accommodating staff that can handle early job schedules enhances the stay, delivering excellent service and being very helpful.
However, it's important to note some shortcomings: issues with connecting to the wifi system, the unavailability of ice and some perceptions that the hotel is more suited to young travelers on nights out than business guests. Nonetheless, catering staff's friendliness and politeness, along with the pleasant demeanor of the staff overall, provide a welcoming atmosphere.
In summary, while The County Hotel is not tailored perfectly for business meetings, its central location, good value, comfortable workspaces and excellent service make it a viable option for functional business stays.
Accessible
Rooms are spacious and some have handles in the bathrooms, which can be a boon for guests with mobility issues. However, it's important for guests to contact the hotel in advance to confirm specific accessibility needs, as some have encountered issues such as steep stairs, lifts that need upgrading and the absence of walk-in showers for disabled guests.
The hotel's proximity to the railway station makes it easily reachable and the lively area around the hotel offers both benefits and challenges for those with accessibility requirements. Despite some shortfalls in accessibility, particularly with room reservations and lift safety concerns, the general consensus underscores the hotel's efforts to accommodate disabled guests.
Dog Friendly
Notably, the spacious grounds provide ample space for dogs to roam and the hotel even offers special perks such as sausages for furry guests. Rooms are available without extra charges for pets, contributing to an overall stress-free experience for both owners and their animals. The hotel’s location is another strong point with proximity to shops, restaurants and nearby pubs, making it easy for guests to explore the area without having to leave their pets behind.
While elderly dogs might find the stairs challenging, the hotel staff’s readiness to allow pets in various areas, including side rooms, ensures comfort and accessibility. Families, too, find the hotel to be welcoming and accommodating with a pet-friendly environment that caters to the needs of all guests. Overall, The County Hotel stands out as an excellent choice for those looking to enjoy a getaway with their four-legged companions.
No, The County Hotel doesn't have any pool.
No, a spa isn't available at The County Hotel.
Yes, The County Hotel welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
No, parking facilities aren't available at The County Hotel.
No, The County Hotel doesn't have a gym.
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