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Summary of reviewsWillowbeck Lodge Boutique Hotel is widely praised for its picturesque location, nestled in a tranquil village just off the M6 motorway. This serene setting, complete with beautiful gardens and a small lake, creates an idyllic retreat perfect for relaxation with convenient access to nearby attractions. Guests frequently highlight the attractive rooms, dining areas and exceptional food, compounded by the friendly and welcoming staff.
The hotel's breakfast offerings receive high acclaim, noted for their variety and high quality. Guests appreciate the freshly cooked dishes, professional service and the ability to pre-order for added convenience. Standout items like the exceptional black pudding and the attentiveness of the staff make breakfast a memorable part of the stay.
Similarly, the dinner experience at Willowbeck Lodge is often described as exceptional with diners praising the high quality and presentation of the food. Despite some noting the expense, the consensus is that the meals are well worth the cost. Guests consistently commend the superb service and impressive menu, making every meal a delight.
The rooms at Willowbeck Lodge are recognized for their cleanliness, comfort and modern amenities. Guests appreciate the spaciousness, tasteful decor and the serene atmosphere provided by the setting. While some rooms are noted to be smaller, they are still regarded as cozy and well-suited for shorter stays. The commitment to cleanliness and well-maintained facilities is evident throughout the hotel.
Staff members are repeatedly praised for their friendliness, helpfulness and professionalism. Their ability to create a homely and welcoming environment significantly enhances the guest experience. Descriptors such as courteous, efficient and personable are common, underscoring the exceptional service provided.
Wi-Fi service is functional in the restaurant area but has been inconsistent in the rooms, likely due to the hotel's location. However, the comfort of the beds garners high marks with guests frequently describing them as incredibly comfortable and contributing to a restful night's sleep.
While there are mixed opinions about the hotel's five-star and luxury status, it consistently impresses with its exceptional food, excellent service and high cleaning standards. Some feedback suggests areas for improvement, such as flexibility with breakfast options and stronger showers. Nevertheless, the overall ambiance, modern decor and serene setting contribute to a luxurious and highly recommended lodging experience at Willowbeck Lodge Boutique Hotel. Show more
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Small Bed & Breakfast
A boutique hotel with a stellar rating, offering luxurious amenities like deep-soaking bathtubs and premium bedding. It provides a serene environment ideal for a romantic or unwinding getaway.
Bed & Breakfast with EV Charging Stations
Luxury Bed & Breakfast
5-Star Bed & Breakfast
Room Types
Willow - Premium Super KingDelightful room with view over a large pond and the woodland. Spacious bathroom with a corner bath and large separate shower.
Ash - Premium Super KingThis newly refurbished double room features an ensuite shower.
Oak - Premium Super King Spacious double or twin room with corner bath and a shower.
Beech - Classic DoubleThis cosy room features a large ennsuite shower.
Please note this room is smaller in size than the other premium rooms.
Cedar - Garden Suite This spacious suite offers two bedrooms and two bathrooms. Located away from the main hotel, it features a large private terrace
Hazel – ground-floor roomThis ground floor room is accessible via a ramp and offers a super king-size bed, a terrace and en suite bathroom.
Eva's Family SuiteThis family room features a king bed and a bunk bed.
Larch - Classic DoubleThis cosy, double room features a large ennsuite shower.
Please note this room is smaller in size than the other premium rooms.
Maple - Compact King SizeIdeally suited for a sole occupant but can accommodate couples for an overnight stay. Taller guests may find the ceiling height restrictive.
Guest Reviews
9.0
Excellent
Location
Willowbeck Lodge Boutique Hotel is lauded for its prime location, nestled in a picturesque and well-kept village that exudes charm and tranquility. Guests appreciate the peaceful and serene setting, perfect for a relaxing retreat, yet conveniently located just off the M6 motorway. The unique setting offers beautiful views, including a small lake and stunning gardens, creating a world of its own. Visitors highlight the attractive rooms and dining area, as well as the exceptional food and friendly staff. The hotel's surroundings make it an excellent stopover for travels to Scotland, providing a quiet and relaxing environment that feels much further away from the hustle and bustle than its proximity to the motorway suggests.
Breakfast
Willowbeck Lodge Boutique Hotel garners high praise for its breakfast offerings with numerous guests commending the high quality and variety of choices available. The breakfast is described as excellent, delicious and stunning, often noted for its freshly cooked nature and professional service. Guests appreciate the timely and perfectly cooked meals, highlighting features such as the exceptional black pudding and the ability to pre-order the night before for convenience. The attentive and friendly staff further enhance the dining experience, ensuring a delightful start to the day. The breakfast experience, characterized by delicious, high-quality food, makes it a memorable aspect of staying at Willowbeck Lodge, setting a remarkable tone for the day ahead.
Dinner
Willowbeck Lodge Boutique Hotel offers a noteworthy dining experience that has consistently delighted its guests. The evening meals and breakfasts receive high praise, often described as great, exceptional and superb. Reviewers frequently highlight the high quality and presentation of the food, noting it as first-class and of very high quality. Words like lovely, fabulous and amazing often make appearances, emphasizing the enjoyable dining experiences at the hotel’s restaurant.
Though a few guests mentioned the expense of dining, the general consensus remains that the food is excellent and well worth the cost. The restaurant is noted for its superb service and a menu that impresses from breakfast through dinner. The consistently high standards and exceptional preparation elevate the dining experience, making it unnecessary for guests to seek meals elsewhere.
Overall, Willowbeck Lodge Boutique Hotel provides a luxurious culinary experience that consistently receives positive feedback, ensuring each meal is memorable and satisfying.
Rooms
Willowbeck Lodge Boutique Hotel offers a tranquil retreat with its serene setting and charming ambience. Guests have lauded the rooms for their cleanliness, comfort and modern amenities. Many reviews highlight the spaciousness and tasteful decoration that characterize the accommodation, contributing to a relaxing stay. The comfort of the beds is a consistent point of praise and many guests appreciated the well-appointed facilities.
The hotel’s setting away from roads ensures a quiet atmosphere, adding to the overall sense of serenity and relaxation. Reviews frequently mention the friendly and attentive staff, as well as the beautiful surroundings that enhance the appeal of the rooms.
While most guests found the rooms spacious and comfortable, some noted that certain rooms were on the smaller side, particularly for extended stays. Nonetheless, even the smaller rooms were described as clean, cozy and perfectly adequate for shorter stays with modern and well-maintained bathrooms.
In summary, Willowbeck Lodge Boutique Hotel is highly regarded for its cleanliness, comfort and serene location, making it a delightful choice for travelers seeking a peaceful and well-appointed getaway.
Beds
The beds at Willowbeck Lodge Boutique Hotel receive high praise for their comfort. Guests frequently describe the beds as incredibly comfortable with many highlighting the softness and coziness of the mattresses. Phrases such as "most comfortable bed," "incredibly comfy bed," and "absolutely amazing" are common, indicating a high level of satisfaction with the sleeping arrangements. While some guests noted that the beds were softer than expected, the overall sentiment leans strongly towards comfort and relaxation. Additionally, the beds are described as large with references to "huge" and "king-size" dimensions, although a few mentioned discrepancies in size as advertised. Despite varying opinions on the softness, the consensus points to a very comforting sleep experience with comfy beds enhancing the boutique charm of the hotel.
Cleanliness
Willowbeck Lodge Boutique Hotel consistently impresses its guests with outstanding cleanliness. Reviewers frequently highlight the hotel's impeccable standards, describing the rooms as spotlessly clean, immaculate and scrupulously maintained. High-quality fittings, bedding and towels further enhance the guest experience. The decor and the overall presentation are consistently praised, suggesting a welcoming and well-maintained environment. The breakfast areas and common spaces also receive high marks for their exceptional cleanliness and inviting atmosphere. Guests note that while some rooms may be on the smaller side, the overall comfort and cleanliness of the property encourage them to return. The hotel's commitment to maintaining high standards of hygiene and comfort is evident throughout the reviews.
Staff
The reviews for Willowbeck Lodge Boutique Hotel consistently praise the staff for their friendliness, helpfulness and welcoming demeanor. Descriptions such as exceptionally friendly and obliging, professional, kind and attentive, as well as courteous and very efficient, illustrate the high level of service provided. Guests highlight the staff's ability to create a homely atmosphere and commend their accommodating nature, noting specifically that the staff couldn't have been more helpful. Additionally, the staff are recognized for their excellent service with multiple mentions of them being charming, personable and making guests feel particularly welcomed. The positive experiences with the staff contribute significantly to the overall appeal of this beautiful property, making it a standout choice for travelers seeking attentive and warm hospitality. The phrase "staff are a credit to your hotel" encapsulates the collective sentiment of the reviews, emphasizing the exceptional service as a defining feature of the Willowbeck Lodge Boutique Hotel.
Wi-Fi
Willowbeck Lodge Boutique Hotel offers Wi-Fi that is fully functional in the restaurant area, providing a reliable connection for browsing or work during meals. However, guests have experienced inconsistent service within their rooms with some describing the internet as slow or unstable. It is worth noting that these issues are likely due to the location rather than the property itself. For those in need of reliable Wi-Fi throughout their stay, the restaurant area seems to be the best spot.
5 Star
Willowbeck Lodge Boutique Hotel has received mixed feedback regarding its five-star status with some guests feeling it doesn't fully meet their expectations for such a rating. However, the hotel consistently earns praise for its exceptional food and excellent service, often described as outstanding. The cleaning standards are also noted to be high. Overall, despite the differing opinions on its star rating, guests highly recommend the hotel for its culinary delights and attentive service.
Luxury
Willowbeck Lodge Boutique Hotel presents itself as a luxury experience with high standard furnishings, elegant and modern decor. The standout feature is its exceptional restaurant, which has received consistent praise. However, some guests have noted areas for improvement that challenge its luxury claims. Specifically, there's feedback regarding the lack of flexibility with breakfast options and final billing and some details that do not fully align with the boutique or 5-star designation. Additionally, enhancements such as more powerful showers have been suggested. Despite these areas, the overall ambiance and decor still contribute to a generally luxurious stay.
No, Willowbeck Lodge Boutique Hotel doesn't have any pool.
No, a spa isn't available at Willowbeck Lodge Boutique Hotel.
No, Willowbeck Lodge Boutique Hotel doesn't allow dogs.
No, parking facilities aren't available at Willowbeck Lodge Boutique Hotel.
No, Willowbeck Lodge Boutique Hotel doesn't have a gym.