Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsRésidence Odalys Shangri-la is highly regarded for its exceptional location near Cassis on the southern coast of France, making it an ideal base for exploring natural attractions such as the Calanques and nearby cities like La Ciotat and Marseille. Set amidst a tranquil pine forest, the residence provides a peaceful and serene environment that enhances privacy and comfort through well-equipped individual chalets. Guests appreciate the calm atmosphere along with the convenience of nearby shops and amenities.
The staff at Résidence Odalys Shangri-la consistently receive praise for their friendliness, attentiveness, and problem-solving abilities. Their exceptional hospitality contributes positively to guests' overall experience, making the residence a recommended destination for those seeking a peaceful retreat. The pool, although facing some maintenance challenges, is a popular feature among visitors, providing a spacious and clean area for relaxation.
While the accommodations are generally appreciated for initial cleanliness, there are mixed reviews concerning the state of some chalets, with suggestions for improved maintenance and refurbishment. Bedding experiences are similarly varied, with positive feedback on comfort interspersed with critiques about mattress conditions and duvet cleanliness. Despite these concerns, guests often find the residence's environment and strategic location a significant draw, balancing convenience with tranquility. Show more
Read review summaries for all categories
Categories
Aparthotel Taking Steps Towards Sustainability
Dog Friendly Aparthotel
Aparthotel with Swimming Pool
Outdoor Pool
Aparthotel with Tennis Courts
3-Star Aparthotel
Aparthotel with Outdoor Pool
Room Types
Chalet (6 Adults)This air-conditioned chalet features a private terrace, a living area, heating and a bathroom. The kitchenette includes a microwave, dishwasher and refrigerator.
Chalet (8 Adults)This air-conditioned chalet features a private terrace, a living area, heating and a bathroom. The kitchenette includes a microwave, dishwasher and refrigerator.
Guest Reviews
7.4
Good
Location
Résidence Odalys Shangri-la enjoys a favorable reputation for its strategic and idyllic location, making it an excellent choice for visitors keen on exploring the picturesque southern coast of France. Nestled conveniently near the renowned town of Cassis, the residence offers easy access to the breathtaking Calanques and is just a short drive from the vibrant cities of La Ciotat and Marseille. Guests commend its proximity to numerous tourist sites, hillside walks with stunning views of the Garlaban and Cap Canaille, and beautiful coastal spots, ideal for nature lovers and hikers.
The tranquil setting amidst a charming pine forest provides a serene escape, offering a peaceful environment that's well away from the hustle and bustle. Visitors appreciate the calm atmosphere and the added convenience of nearby shops and essential amenities, all within a few minutes' drive. The residence boasts individual chalets that enhance privacy and comfort, further complemented by a well-equipped and clean environment.
While easily accessible by car, the location does invite the necessity of transportation for exploring the wider area, but its seclusion and serenity are notable advantages. Overall, the Résidence Odalys Shangri-la is highly recommended for those looking to experience the beauty of the region with an excellent balance of convenience and tranquility.
Beds
Résidence Odalys Shangri-la offers a mixed experience when it comes to its bedding, as reflected in guest reviews. A notable number of guests appreciated the comfortable bedding, highlighting the good duvets and mattresses. Many found the beds to be very comfortable and positively remarked on the value for money provided. However, there were significant criticisms regarding the bedding as well. Some guests reported issues such as sagging mattresses and narrow beds that caused discomfort. Complaints about hard and uncomfortable mattresses, alongside stains found on duvets, detracted from the experience for others. It seems that although many guests found the bedding comfortable, improvements could be made to address the varied concerns. The setting of the residence on the heights of the village at the edge of a pine forest was consistently appreciated for its pleasant atmosphere.
Cleanliness
The reviews for Résidence Odalys Shangri-la present a varied perspective on the hotel's commitment to cleanliness. Many guests have praised the mobile homes, describing them as super clean and like new, which suggests a promising initial impression for visitors seeking immaculate accommodations. The pool also received positive feedback for being well-maintained, providing a refreshing retreat in a clean setting.
However, there have been recurring concerns about the overall cleanliness of some accommodations, particularly the chalets. Guests noted issues such as mold, dirt, and unpleasant odors. Some pointed out the state of furnishings, highlighting worn-out pieces and broken items that could benefit from refurbishment. Additionally, there's a call for better maintenance regarding the cleanliness of floors, walls, and kitchen equipment, as well as ensuring the availability of essential amenities like pillows and duvets.
While the cleaning could see improvement, staff members have been described as friendly, and the geographical location of the property is considered convenient. For potential guests, it might be worth looking into specific lodgings praised for their cleanliness while hoping for future enhancements in other areas of the residence.
Staff
At Résidence Odalys Shangri-la, guests consistently highlight the exceptional quality of the staff, frequently describing them as friendly, accommodating, and attentive. The personnel are noted for their warm welcomes and cheerful demeanors, creating a pleasant atmosphere from the very beginning of guests' stays. The maintenance team stands out for their efficiency and availability, contributing to a seamless experience. Even when challenges arise, the staff's responsiveness and problem-solving abilities are appreciated, enhancing the overall guest experience. The reception staff, in particular, are commended for their kindness and hospitality, further bolstered by the chalet's well-equipped amenities and a relaxing heated pool. The location of the residence adds to the enjoyment with its tranquility and proximity to the calanques, making it a recommended destination for a simple, peaceful getaway. Despite some instances of limited reception hours, the overwhelmingly positive sentiment towards the staff leaves a lasting impression.
Pool
Résidence Odalys Shangri-la boasts a range of appealing features, with the pool being a standout amenity for many guests. Visitors frequently mention the pool as a nice, large, and spacious area that accommodates both adults and children, with a separate small pool tailored for the younger guests. Located in a tranquil setting, the clean swimming pool offers a serene environment for enjoyment, providing a pleasant escape from everyday hustle. However, reviews indicate some challenges, such as issues with the pool's temperature and maintenance. Several guests expressed disappointment with the pool being unheated, particularly during warmer days, and noted instances where it was closed or undergoing renovations. Despite these concerns, the pool remains a central attraction for those seeking relaxation in a quiet village setting.
Yes, Résidence Odalys Shangri-la has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Résidence Odalys Shangri-la.
Yes, Résidence Odalys Shangri-la welcomes dogs.
No, parking facilities aren't available at Résidence Odalys Shangri-la.
No, Résidence Odalys Shangri-la doesn't have a gym.