Novotel Marseille Est Porte d'Aubagne offers a convenient location with easy access to Marseille's city center and nearby attractions like Aubagne and Cassis. Despite its proximity to a major highway, the hotel maintains a quiet environment and offers ample parking, making it ideal for travelers seeking a balance of accessibility and tranquility.
Guests praise the breakfast for its variety and high-quality offerings, suitable for families and children, although occasional issues with certain items and pricing have been noted. The dinner experience is largely appreciated due to the good quality and homemade feel of the dishes with the late dining option adding to its convenience.
The hotel's rooms and cleanliness receive mixed reviews. Some guests find the rooms spacious and comfortable with adequate amenities, while others highlight issues such as outdated decor, poor maintenance and cleanliness concerns, including stained carpets and mold. Despite this, the hospitality and service provided by the staff are consistently celebrated with team members like Sofia, Dalila and Estelle receiving special mention for their friendliness and helpfulness.
The pool is a standout feature, being well-maintained and enjoyable for families, particularly children. The parking facilities are also positively reviewed for their convenience and security, adding to the overall positive experience for guests.
Families find the hotel suitable for their needs with amenities like the pool, playroom and separate toilet facilities being particularly appreciated. Nonetheless, some mention minor issues like the presence of ants in some rooms and the need for furniture updates.
The beds are generally comfortable, contributing positively to guests' stays, although a few inconsistencies in bed quality have been reported. Lastly, while the hotel offers good dining experiences that align with its four-star rating, the overall condition of the facilities and some room issues suggest that renovations may be necessary to fully meet the expectations associated with a four-star hotel.
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Pool
Outdoor Pool
Golf
Sustainability Journey
*Additional taxes or fees may apply. Please check the final price before completing your booking.1 hotel in and around Carnoux