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Punthill Caroline Springs

Caroline Springs , 1-7 Caroline Springs Boulevard (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsPunthill Caroline Springs is a preferred destination for both business and leisure travelers seeking comfort and convenience. Situated in the western suburbs of Melbourne, its location is lauded for easy accessibility to shops, eateries, and major roads, making it a strategic base for exploring attractions like local vineyards, National Parks, and the nearby city. The surrounding scenic views, particularly the lake and parklands, provide a serene setting for guests.

The hotel’s rooms are celebrated for being modern, spacious, and immaculately clean, offering a peaceful environment with convenient amenities like kitchenettes and clothes washing facilities. Guests mention the rooms’ good value for money, which pairs well with the friendly and attentive staff, who earn consistent praise for their professionalism and willingness to ensure a delightful stay. Notable staff members, such as Manny and Ken, are frequently recognized for their exceptional service.

While there are occasional minor issues with room cleaning, the establishment maintains an overall high standard of cleanliness and organization. Secure parking is available, with some guests noting unexpected charges, yet most find the provided peace of mind worth the cost. Beds are widely complimented for their comfort, contributing to restful sleep, despite a few concerns about pillow firmness.

Overall, Punthill Caroline Springs combines a fantastic location, modern accommodations, and attentive service, crafting a reliable choice for guests seeking a pleasant stay.
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Dog Friendly Aparthotel

Aparthotel with Free Wi-Fi

Aparthotel with Parking

Aparthotel with Gym

4-Star Aparthotel

Room Types

One-Bedroom Apartment This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned apartment comprises a dining area, a flat-screen TV with streaming services a washing machine and a terrace. The unit has 1 bed.

Studio Apartment The air-conditioned apartment features 1 bedroom and 1 bathroom with a shower and a hairdryer. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace, this apartment also provides soundproof walls, a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 1 bed.

Two-Bedroom Apartment This spacious apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Meals can be prepared in the kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned apartment is comprised of a dining area, a flat-screen TV with streaming services a washing machine and a terrace. The unit has 2 beds.

Two Bedroom Apartment - Interconnecting This spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned apartment is comprised of a dining area, a flat-screen TV with streaming services a washing machine and a terrace. The unit offers 3 beds.

Superior Studio – Lakeview Meals can be prepared in the well-fitted kitchen, which is fitted with a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned studio is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace with lake views. The unit has 1 bed.

Superior One-Bedroom Apartment – Lakeview The air-conditioned apartment features 1 bedroom and 1 bathroom with a shower and a hairdryer. The fully equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace with lake views, this apartment also provides a washing machine and a flat-screen TV with streaming services. The unit offers 1 bed.

Two-Bedroom Apartment Accessible This spacious apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned apartment is comprised of a dining area, a flat-screen TV with streaming services a washing machine and a terrace. The unit has 2 beds.

Superior Two Bedroom Apartment - Interconnecting This spacious apartment features 3 living rooms, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as lake views. The unit has 2 beds.

Guest Reviews

8.4

Very Good

Location

Nestled in the western suburbs of Melbourne, Punthill Caroline Springs stands as a prime choice for both leisure and business travelers seeking convenience and comfort. The hotel is strategically located, offering easy access to shops, eateries, and the freeway, making it an ideal spot for various activities. Guests consistently praise its proximity to a bustling selection of food joints, an IGA, and other essential amenities right downstairs, ensuring they have everything they need within arm's reach.

The location proves advantageous for attendees of nearby events and visitors exploring local destinations like National Parks, with the setting serving as a great base for further adventures. Guests are delighted by the scenic views, particularly those overlooking the lake and parklands, which provide a peaceful backdrop for morning walks. The rooms complement this with cleanliness, modernity, and ample space, contributing to a satisfying stay.

For those venturing into the city or visiting family in the area, the hotel offers a convenient link to Melbourne, establishing itself as a perfect choice for exploring local vineyards or enjoying a serene overnight pause during festive seasons like Christmas. Visitors repeatedly note the helpfulness of the staff and their readiness to accommodate guests' requests.

Whether it's for business purposes or leisure, Punthill Caroline Springs garners positive impressions, blending its fantastic location with modern amenities and attentive service to enrich every stay.

Rooms

Punthill Caroline Springs provides a welcoming accommodation experience through its thoughtfully designed and well-maintained rooms. Guests find the rooms to be modern, spacious, and impeccably clean. The hotel boasts a prime location, allowing easy access to various shops, restaurants, and cafes right at the ground level, making it especially convenient for longer stays. Many visitors appreciate the scenic views of the nearby lake, with rooms offering calm and quiet surroundings. The property offers a good balance of comfort and value for money, as guests frequently choose to return due to the satisfactory experiences. Amenities such as kitchenettes, clothes washing facilities, and secure parking further enhance the convenience of the stay. With attentive staff and great TV services, the hotel caters well to both leisure and business travelers, offering large, well-appointed spaces that meet diverse needs. Although the occasional room cleaning issue arises, the hotel maintains a high standard overall. Whether guests seek a quick city escape or a week-long retreat, the combination of beautiful rooms and strategic location ensures a pleasant stay at Punthill Caroline Springs.

Beds

Punthill Caroline Springs has received numerous positive remarks regarding its beds, with many guests appreciating the comfort they provide. Multiple reviews highlight the beds as being very comfy, quiet, and even huge, which contributes to a restful night's sleep. The hotel's styling and cleanliness have also been praised, enhancing the overall experience. However, some guests have noted issues with the pillows, describing them as too soft or flat, and there are occasional mentions of beds being either too hard or causing discomfort. Despite these minor concerns, the value for money at Punthill Caroline Springs appears commendable, making it a popular choice among repeat visitors who appreciate the quiet environment and attentive service.

Cleanliness

Punthill Caroline Springs has largely impressed guests with its exceptional cleanliness and modern aesthetic. Many reviews highlight the property's immaculate condition, describing it as very clean, organized, and well-maintained. Rooms are generally praised for being neat, tidy, and spacious, with a modern decor that enhances the overall appeal. The hotel offers a comfortable and welcoming environment with easy parking facilities and friendly staff.

While the cleanliness and presentation of the hotel are frequently applauded, a few reviews mention areas for improvement in housekeeping, specifically in relation to the cleanliness of the bedding and some bathroom facilities. Despite some isolated issues regarding cleanliness and maintenance, such as dusty areas or appliances not being cleaned thoroughly, the overall experience at Punthill Caroline Springs is positive, offering a clean, modern, and comfortable stay with lovely views and convenient amenities.

Staff

Punthill Caroline Springs receives high praise for its exceptional staff, who earn accolades for their friendliness and willingness to go above and beyond for guests. Descriptions of the hotel consistently highlight the team as welcoming, accommodating, and professional. Staff members, particularly those at reception, are commended for their politeness, cheerful demeanor, and excellent customer service skills. Notable mentions include Manny and Ken, who have left lasting impressions for their helpfulness and efficiency. The team is often described as lovely and always ready to assist, making the stay at this hotel a pleasant experience. While there's a slight suggestion for improvement in customer service, the overwhelming sentiment is that the staff's friendly and professional approach is a standout feature, contributing positively to the overall guest experience.

Parking

Nestled in Caroline Springs, Punthill offers a reliable solution for guests keen on secure parking. Many reviewers highlight the convenience of easy and secure parking options, providing peace of mind for those traveling by car. The hotel features rooftop parking and second-floor parking areas that are well-secured and easily accessible, ensuring guests can safely stow their vehicles during their stay.

However, guests should be aware that parking comes at an additional cost, which some found surprising upon arrival. Charges hover around $12 per day, and some guests noted they were billed for parking even after checkout. While the parking rates are deemed reasonable by some, others found the extra fees to be unexpected, especially since it wasn’t included in the room cost. Despite these mixed sentiments on parking fees, the overall sentiment about the parking secure and available fosters a reassuring environment in terms of vehicle safety.

No, Punthill Caroline Springs doesn't have any pool.

No, a spa isn't available at Punthill Caroline Springs.

Yes, Punthill Caroline Springs welcomes dogs.

Yes, parking facilities are available at Punthill Caroline Springs.

Yes, Punthill Caroline Springs has a gym.

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