Hotel Abades Benacazon has received mixed feedback regarding its pool facilities, but there are several notable strengths that stand out. The pool area is often described as spacious, beautifully designed and well-maintained, providing a tranquil and pleasant outdoor space for relaxation. Guests have praised the pool for being a great spot to cool off from the heat with some highlighting the lifeguard presence and the serene atmosphere. Many reviews note the good pool views and the overall cleanliness of the water.
However, there are several issues that guests have reported consistently. The pool's limited operating hours, often opening late in the day and closing early, have been a significant point of frustration. This scheduling can be inconvenient, especially during hot weather when guests are keen to take a dip at earlier or later times. Additionally, the pool area has limited shaded spots and there are not enough sunbeds to accommodate all guests, leading to overcrowding and some competition for prime lounging spots.
Maintenance has also been a recurring issue with reports of debris on the pool floor, broken facilities like stairs and showers and occasional cloudiness in the water. On a few occasions, the pool has been closed without prior notice, disappointing guests who were looking forward to using it.
Despite these challenges, the pool remains a highlight for many, particularly when it is open and well-maintained. The large and varied depths of the pool cater to different swimming preferences and the beautiful surroundings of the hotel enhance the overall experience. If the operational and maintenance concerns are addressed, the pool could be an even more enjoyable feature of the hotel.