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Summary of reviewsCasa Gran Fuente, situated in the lively neighborhood of Getsemaní, Cartagena, is widely praised for its prime location. Visitors enjoy easy access to historical sites, dining, shopping, and nightlife, while benefiting from a quieter environment compared to neighboring accommodations. This strategic position makes it an ideal starting point for exploring local attractions, including Plaza Trinidad and San Felipe Castle.
Guests generally have favorable impressions of the breakfast at Casa Gran Fuente, appreciating its delicious quality and the warm service of the staff. While the breakfast is described as tasty, it receives mixed feedback on variety and efficiency, with some guests suggesting improvements in its service speed. However, the overall experience remains positive.
The rooms at Casa Gran Fuente are mostly commended for their spaciousness and cleanliness. Effective air conditioning is a highlight, particularly appreciated during Cartagena's warm climate. Family rooms offer large, comfortable beds, enhancing the appeal for larger groups. There are some concerns regarding humidity, street noise, and limited room furnishings, but these do not overshadow the hotel’s reputation for comfort and cleanliness.
The staff at Casa Gran Fuente stand out for their exceptional friendliness and attentiveness. Visitors frequently praise the receptionists, particularly Rodolfo and Yucelis, for their excellent service and helpfulness in navigating local tours and attractions. This contributes to a warm, welcoming atmosphere that significantly enhances the guest experience.
While the Wi-Fi service is subject to inconsistencies, functioning best in the reception area, its limitations do not detract significantly from the overall appeal of the hotel. Guest experiences with the pool are largely negative due to cleanliness issues, but some do find it refreshing in the heat. The hotel’s bedding receives mixed reviews, with variability in mattress comfort noted by different guests.
Casa Gran Fuente is recognized as a cost-effective lodging option for travelers exploring Cartagena, offering good value for money due to its prime location and reasonable rates. While there are areas needing improvement, especially in facility maintenance and pool cleanliness, it remains an attractive choice for visitors prioritizing location and budget. Show more
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Categories
Hotel with Indoor Pool
This hotel provides an indoor pool, serving as a valuable amenity for guests seeking a convenient and enclosed swimming option during their stay.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Small Hotel
3-Star Hotel
Room Types
Standard Double RoomThe spacious double room provides air conditioning, as well as a private bathroom featuring a shower. The unit offers 1 bed.
Classic Quadruple RoomProviding free toiletries, this quadruple room includes a private bathroom with a shower. This quadruple room provides air conditioning and a flat-screen TV. The unit offers 3 beds.
About Casa Gran Fuente
License: 117403
Guest Reviews
Location
Nestled in the vibrant neighborhood of Getsemaní, Casa Gran Fuente boasts an enviable location that consistently delights its visitors. This charming hotel offers a strategic position that is central to the historical heart of Cartagena, making it ideal for those eager to explore the city's cultural landmarks and bustling attractions. Guests rave about the proximity to popular sites such as Plaza Trinidad and San Felipe Castle, ensuring easy access to dining, shopping, and nightlife options.
The hotel is particularly praised for being situated in a lively area full of colorful streets, yet it manages to maintain a calmer atmosphere compared to other accommodations nearby, offering a peaceful retreat after a day of exploration. Moreover, the convenience of being able to walk to various tourist spots adds to the allure of staying here. Whether one is looking to dive into the local party scene or simply enjoy the architectural beauty of the area, Casa Gran Fuente's location proves to be a perfect launchpad for all kinds of adventures in Getsemaní.
Breakfast
Guests at Casa Gran Fuente generally find the breakfast to be delicious and tasty, with many mentioning its exquisite quality. The friendly staff enhance the dining experience, adding a warm touch to the morning meal. However, the efficiency of the breakfast service could use some improvement, as several guests noted it to be slow at times. While some find the breakfast varied and satisfying, others describe it as basic and simple with limited variety. The requirement to order breakfast in advance and its early service hours, from 7 to 9 am, might not suit everyone's schedule. Despite these minor drawbacks, the overall impression of the breakfast remains positive.
Rooms
Casa Gran Fuente offers a mixed experience when it comes to room accommodations, but there are notable positive features for travelers seeking comfort. The rooms are generally spacious and air-conditioned, ensuring a cool and relaxed environment for guests. Cleanliness is a strong point, with many reviews highlighting the rooms as very clean, creating an inviting atmosphere. The family rooms are notably large with comfortable beds, promising a nice oasis for families or groups traveling together.
However, some visitors encountered drawbacks such as issues with humidity and insufficient soundproofing, which allowed street noise to permeate certain rooms. While some guests complimented the room's coziness and spaciousness, others noted that the presence of basic furniture, closets, or shelves was lacking, affecting overall practicality. Additionally, the comfort of the mattresses seemed to vary across different rooms, with some finding them perfectly comfortable, while others considered them too soft or challenging for restful sleep.
In summary, Casa Gran Fuente provides spacious, clean rooms with effective air conditioning, making it appealing for guests in search of comfort. Nonetheless, travelers might encounter certain limitations such as humidity and street noise, as well as a minimalist approach to furnishings and room amenities.
Beds
Casa Gran Fuente offers a mixed experience when it comes to the comfort of its beds. Many guests found the beds to be comfortable, contributing to a pleasant stay, often highlighted by rooms featuring good air conditioning. However, several guests expressed dissatisfaction, noting that the mattresses were either too soft or uncomfortably hard. These contrasting opinions suggest variability in mattress types or guest preferences across different rooms. Despite a number of compliments on comfort, there were also remarks about beds being too firm and issues with the mattress material being less than ideal. This indicates that while some guests enjoy a restful experience, others find room for improvement in the bedding quality.
Cleanliness
Casa Gran Fuente, nestled in a vibrant area, offers varied experiences when it comes to cleanliness. The general consensus paints a picture of an establishment where rooms are frequently praised for their tidiness and comfort. Many guests have mentioned that their rooms were clean and cozy, contributing to an overall pleasant atmosphere. The facilities, including the rooms and common areas, are generally maintained well, with some visitors mentioning spotless conditions upon arrival.
However, not every experience echoes this sentiment, as some rooms have been reported to lack regular cleaning services. A few guests noted issues with amenities such as insufficient daily cleaning, an unclean bathroom, and mosquito presence. There are suggestions for improvement like fixing furniture and ensuring better bathroom hygiene.
While the majority appreciate the cleanliness, recurring feedback points to inconsistencies, especially regarding the pool and some areas requiring more frequent attention, like bathrooms and terraces. Despite this, the overall location and helpful staff receive commendations, providing a welcoming environment for a comfortable stay. The hotel’s proximity to a lively area may result in some noise, which is acknowledged but not seen as a major deterrent for most visitors. Overall, Casa Gran Fuente provides a comfortable setting, but with room for improvement in some cleaning and maintenance aspects.
Staff
Casa Gran Fuente is distinguished by its exceptional staff, who consistently demonstrate kindness, friendliness, and attentiveness. Guests frequently praise the receptionists, especially Rodolfo and Yucelis, for their excellent service and willingness to assist with any requests or inquiries. The staff's charisma, particularly the receptionists and those providing various services, contributes significantly to a warm and welcoming atmosphere.
Feedback commonly highlights the staff's helpfulness in navigating local tours and attractions, with some reviews mentioning specific assistance in booking trips to nearby destinations like Baru and the Rosario Islands. Most guests appreciate the staff's efforts to ensure a pleasant stay, noting their ability to handle and resolve issues calmly and politely.
Although a few remarks suggest occasional lapses in attentiveness or a reserved demeanor, the overall impression remains overwhelmingly positive. Guests often commend the staff for their hospitality, describing their interactions as pleasant and supportive. The hotel's location, paired with its air-conditioned accommodations, adds to the appeal, making the attentiveness and cordial nature of the staff a key feature that enhances the experience at Casa Gran Fuente.
Wi-Fi
Casa Gran Fuente offers a somewhat inconsistent experience when it comes to its Wi-Fi connectivity. Guests commonly note that while Wi-Fi tends to function well in the reception area, the connection often falters within their rooms. Many have experienced internet issues, ranging from poor signal strength to complete non-existence during their stay. Even in areas where Wi-Fi is available, it is frequently described as limited or dropping out intermittently. The challenges with Wi-Fi seem to be compounded in rooms situated in higher sections of the inn, indicating a weak distribution of internet service across the premises. Despite these hiccups, some guests have mentioned decent Wi-Fi experiences, particularly closer to the reception area. Overall, while enjoying the offerings of Casa Gran Fuente, visitors should be prepared for potential Wi-Fi limitations, especially in their accommodations.
Pool
At Casa Gran Fuente, the pool area seems to be a source of disappointment for many guests. The pool, portrayed as a desirable amenity in promotional images, often doesn't match expectations. Guests consistently describe the pool as being small and often dirty, with some noting it resembled a puddle rather than a relaxing oasis. The water was mentioned as green and unsanitary, discouraging many potential swimmers. While it is positioned next to the reception, which could have been a convenient feature, its lack of cleanliness and maintenance seems to overshadow its accessibility. Although the hotel boasts a jacuzzi, reports of it looking unclean also detract from its potential as a leisure spot. Despite these issues, a handful of guests found some relief in the pool's refreshing qualities during the heat in Cartagena. However, the general consensus indicates that the pool area requires significant improvement to meet guests' expectations.
3 Star
Casa Gran Fuente offers an adequate lodging option for travelers seeking to explore Cartagena without breaking the bank. The hotel is well-located, making it a convenient base for discovering the vibrant city. Guests appreciate the good quality-price ratio, noting that the prices are reasonable for the area. However, potential visitors should be aware that noise levels in and around the premises may affect restful stays. While the facilities have potential, they suffer from a lack of maintenance. The service could also benefit from more attentive and enthusiastic staff. Overall, Casa Gran Fuente presents a suitable choice for those prioritizing location and budget over luxury and tranquility.
Yes, Casa Gran Fuente has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Casa Gran Fuente.
Yes, Casa Gran Fuente welcomes dogs.
No, parking facilities aren't available at Casa Gran Fuente.