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GIO hotel Tama Cartagena

Cartagena de Indias , Cra 3 No. 7-171 (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsGIO Hotel Tama Cartagena, located in the vibrant Bocagrande neighborhood, is highly praised for its prime location just two blocks from the beach and surrounded by a variety of dining and entertainment options. This strategic positioning allows guests to easily explore local culture and cuisine, enhancing the overall convenience and appeal for travelers. The hotel's cleanliness is consistently commended, with meticulously maintained rooms and public areas contributing to a pleasant stay.

The staff at GIO Hotel Tama receives high praise for their exceptional service and friendliness, creating a welcoming atmosphere that often exceeds guest expectations. This attentive service, coupled with a good location and reasonable pricing, enhances the hotel's appeal as a reliable choice for visitors.

While breakfast offerings receive mixed reviews, many guests enjoy the taste and freshness of the options available. The comfortable rooms are appreciated for their modern design and daily cleaning service, though some areas, such as lighting and airflow, could improve. Despite occasional issues with the breakfast variety, room aesthetics, and certain amenities like the jacuzzi, the overall value and experience at GIO Hotel Tama Cartagena are positive.

For travelers seeking basic, clean accommodations with friendly service and good access to local attractions, this hotel provides a satisfying experience, with opportunities for enhancement in some areas to further elevate guest satisfaction.
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Categories

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel near Nightlife Spots

Business Hotel

Accessible Hotel

Small Hotel

3-Star Hotel

Room Types

Double Room This air-conditioned room features a telephone, free Wi-Fi and a private bathroom with a shower.

Superior Double Room This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom.

Deluxe Family Room Providing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The air-conditioned family room provides a flat-screen TV with cable channels, a seating area, a wardrobe, a sofa as well as city views. The unit offers 3 beds.

About GIO hotel Tama Cartagena

License: 62785

Guest Reviews

8.5

Very Good

Location

Nestled in the vibrant Bocagrande neighborhood of Cartagena, the GIO Hotel Tama boasts a location that guests consistently praise. Situated just two blocks from the beach, the hotel offers guests easy and convenient access to the sandy shores and the lively surrounding area. The proximity to the beach is a notable highlight, allowing visitors to enjoy sun and sea within minutes.

Beyond the beach, the hotel is centrally located amongst a myriad of dining and entertainment options. Guests find themselves surrounded by an array of restaurants, bars, cafes, and essential services such as banks and pharmacies. This strategic positioning provides guests with everything they need right on their doorstep, making it an ideal choice for travelers looking to explore the local culture and cuisine without hassle.

The area's reputation as a safe and lively spot makes it a preferred choice for both local and international tourists seeking a blend of relaxation and activity. In addition to its prime location, GIO Hotel Tama garners positive notes for its comfortable accommodations and the friendliness and helpfulness of its staff, ensuring a pleasant stay amid the hustle and bustle of Cartagena's Bocagrande.

Breakfast

GIO Hotel Tama Cartagena garners mixed reviews regarding their breakfast offerings. Consistently praised for taste and freshness, the breakfast receives accolades for being delicious and varied with options. Many guests found the breakfast satisfying, highlighting quality and the helpfulness of staff who ensure guests have a pleasant dining experience. Some reviewers commend the complete buffet breakfast as one of the best, relishing in the array of fresh fruits and local snacks.

Despite these positive notes, there are notable areas for improvement. Some complain about repetitive offerings, limited variety, and portions deemed too small, leading to an average or less fulfilling experience for certain guests. A few guests mention confusion during food replenishment and the need for more international choices. Instances where breakfast service ended early or did not adequately replenish food despite being advertised as available until a certain time were also noted.

The kindness and attentiveness of the staff often balance out the negatives, as they strive to meet guests' needs even when options are limited. Overall, while GIO Hotel Tama Cartagena provides an enjoyable breakfast experience for many, attention to variety, portion size, and consistency can further enhance the guest experience.

Rooms

The guest reviews of GIO Hotel Tama Cartagena highlight several positive aspects of the rooms. The majority of guests appreciate the cleanliness and comfort, describing the rooms as spacious and modern. Many reviewers also commend the daily cleaning service, which contributes to the overall sense of freshness in the accommodations. Comfort is frequently mentioned, with some noting the beds and pillows as particularly cozy, paired with a complete breakfast service that adds to the experience.

However, some areas could use improvement. The rooms occasionally have a musty smell and issues with dampness. There are comments about the lighting being weak and minor functional issues, like the shower door not closing properly. Noise and insufficient airflow are mentioned as potential discomforts in certain rooms. Additionally, guests point out discrepancies between the website photographs and the actual room decor, suggesting that the rooms lack personality and could benefit from some aesthetic upgrades.

Facilities around the hotel, like jacuzzis and terraces, seem to need maintenance, with certain amenities not matching expectations. Nonetheless, the hotel staff receives praise for their friendliness and professionalism, contributing positively to the overall experience. Situated in Bocagrande, the hotel enjoys a convenient location, and the room prices are considered reasonable by guests who prioritize comfort and cleanliness during their stay.

Beds

GIO Hotel Tama Cartagena offers a mixed range of experiences when it comes to the comfort of its beds. While many guests found the beds to be comfortable, ensuring a pleasant night's sleep, there are some contrasting opinions. A number of guests felt that the mattresses were a bit hard, though this tended to be a matter of personal preference that did not necessarily impact their ability to sleep. A few reviews pointed out issues such as low beds, cleanliness of bed sheets, and bedding quality, suggesting room for improvement in these areas. Despite these concerns, the rooms themselves were clean and equipped with air conditioning, contributing to the overall comfort of the stay. The lounge chairs in the pool area were highlighted as particularly comfortable, rounding out the relaxation options available at the hotel. For travelers seeking basic but clean accommodations, GIO Hotel Tama Cartagena provides a comfortable experience with opportunities for enhancement, particularly concerning mattress comfort and bed linen quality.

Cleanliness

GIO Hotel Tama Cartagena has garnered positive attention for its remarkable cleanliness and overall hygiene standards. Guests consistently praise the hotel for maintaining exceptionally clean facilities, with spotless bathrooms and public areas that meet high expectations. Rooms are regularly cleaned each day, further enhancing the guest experience by ensuring a tidy and comfortable stay. The availability of personal hygiene items, such as shampoo, conditioner, and body lotion, adds to the thoroughness of the cleaning service, leaving guests feeling well-cared for.

The cleanliness complements the hotel’s inviting facilities, which are described as very nice and well-maintained, all at a comfortable price point. The staff are frequently highlighted for their friendliness and helpfulness, contributing to a warm and welcoming atmosphere. Travelers appreciate the convenient location of the hotel, surrounded by shops and restaurants and providing accessibility to transportation.

Despite the overall commendable cleanliness, there is a minor downside noted with regards to the Jacuzzi, which some guests felt required more attention. Still, the hotel manages to exceed expectations in terms of cleanliness, leaving a lasting impression on visitors.

Staff

When staying at GIO Hotel Tama Cartagena, guests consistently experience exceptional service from a staff that prioritizes kindness and attentiveness. From the moment of arrival, the welcoming reception team offers superb attention, ensuring a comfortable and stress-free check-in process. Visitors find the staff not only approachable and courteous but also genuinely concerned with providing each guest a memorable stay. Many guests highlight specific individuals—such as Jesus and Eme, the attentive maid—for their outstanding service and willingness to meet any needs.

The hotel's employees are frequently described as friendly, helpful, and ever-willing to assist, making guests feel at home and cared for throughout their stay. The courteous treatment and accessibility of the staff contribute to a pleasant experience, with some noting interactions that exceeded expectations. Coupled with a good location near shops and the beach, and a solid price-quality ratio, the staff's dedication enhances the overall appeal of the property.

While the majority of feedback revolves around positive staff interactions, occasional lapses in service are noted. Nonetheless, these do not appear to overshadow the overwhelmingly favorable impressions left by the hotel's team. Thus, guests looking for excellent customer service will likely find GIO Hotel Tama Cartagena a satisfying choice.

Wi-Fi

The GIO Hotel Tama Cartagena provides a generally satisfactory wifi experience, with guests noting good signal coverage throughout the hotel. Although some reviews mention slow and unstable connections, others have praised the wifi as perfect. The smart television in the rooms, equipped with access to Netflix and an English channel, adds to the convenience and entertainment options for guests. Additionally, the helpful and friendly staff contributes to a pleasant hotel stay, ensuring that all needs are promptly addressed. The hotel's proximity to key locations within a two-block radius makes it a convenient choice for visitors looking to explore the area easily.

3 Star

GIO Hotel Tama Cartagena offers a solid choice for travelers seeking a good balance of cost and quality. The hotel stands out for its fair pricing, making it a good value for money, though some suggest the price-quality balance could use some improvement. Situated in a quiet and safe neighborhood, guests appreciate the tranquility and the convenience of nearby dining options. While the hotel isn't in the immediate vicinity of the historic center, it remains accessible on foot for those who enjoy walking.

The overall experience at GIO Hotel is characterized by its simplicity and comfort. Rooms are noted to be clean and comfortable, though issues such as non-functioning televisions and a poorly maintained jacuzzi have been mentioned. Despite these minor setbacks, the hotel has been described as a decent spot for brief stays, providing a satisfactory place to rest and prepare for the next day's exploration.

The friendly and cordial hotel staff consistently leave a positive impression, enhancing the overall guest experience. While GIO Hotel Tama Cartagena may not offer the luxury it aspires to, it delivers as a simple and reliable choice for travelers seeking an affordable and pleasant stay.

No, GIO hotel Tama Cartagena doesn't have any pool.

No, a spa isn't available at GIO hotel Tama Cartagena.

No, GIO hotel Tama Cartagena doesn't allow dogs.

No, parking facilities aren't available at GIO hotel Tama Cartagena.

No, GIO hotel Tama Cartagena doesn't have a gym.

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