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Hotel Altamar Cartagena

Cartagena de Indias , L Bosque,transversal 54 No. 21b-57 (Show on Map)

7.6

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Altamar Cartagena has received commendations primarily for its room quality, staff service, and overall cleanliness. The rooms are spacious and modern, equipped with amenities such as smart TVs, and consistently noted for their cleanliness and comfort, providing guests with a satisfying stay. The staff are frequently praised for their friendliness and attentiveness, with particular commendations for the reception and kitchen teams. Specific staff members, like the bellboy Mr. Edinson, have been highlighted for their exceptional service, contributing significantly to a positive guest experience.

Cleanliness in the hotel is generally well-regarded, with visitors appreciating the super clean environment maintained by kind and attentive cleaning staff, ensuring that all areas from the rooms to the gym and pool remain spotless. Although there are occasional comments regarding necessary improvements in bathroom maintenance, the hotel is widely recognized as a very clean establishment.

Guests have mixed feelings about the breakfast, with many describing it as excellent and enjoying the typical buffet style, augmented by friendly service. Though there are suggestions for a greater variety, such as more fruit options and potential à la carte additions, the breakfast experience is mostly satisfactory.

The pool is appreciated by many guests for its appeal and size, providing a lovely space for relaxation alongside the terrace area. However, some reviews mention occasional issues with cleanliness and odors, as well as limited pool hours, which might restrict the enjoyment of this feature.

While its location in an industrial zone makes it less convenient for tourists and those without private transportation, the hotel succeeds in offering quality services and amenities that are particularly beneficial for business travelers or those with engagements within the industrial sector. Despite being situated away from Cartagena’s beaches and cultural landmarks, the hotel compensates with its service quality and comfortable facilities, making it a favorable choice for a diverse range of visitors seeking hospitality and relaxation away from the city's bustling attractions.
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Dog Friendly Hotel

This hotel welcomes pets and offers comfortable accommodations. Its location and amenities make it a practical option for pet owners.

Hotel with Parking

This hotel provides a range of parking options including a free car park, valet parking, free private parking, free self-parking, and free onsite parking.

3-Star Hotel

Located in El Bosque, this hotel offers a quiet retreat away from the bustling city center. Its serene atmosphere and comfortable accommodations make it ideal for relaxation.

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Gym

Hotel with Outdoor Pool

Room Types

Standard Double Room An air-conditioned room with a private balcony and flat-screen cable TV.

Standard Twin Room This air-conditioned twin/double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace.

Suite This suite's standout feature is the hot tub. Featuring a private entrance, this air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. This suite features a minibar, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit offers 1 bed.

Superior Queen Room Featuring free toiletries, this double room includes a private bathroom with a shower and slippers. This double room has air conditioning, a private entrance, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 1 bed.

Superior Twin Room Providing free toiletries, this twin room includes a private bathroom with a shower and slippers. This twin room features air conditioning, a private entrance, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 2 beds.

About Hotel Altamar Cartagena

License: 20900

Guest Reviews

7.6

Good

Location

Hotel Altamar Cartagena presents a unique location profile, positioned in an industrial zone away from the vibrant tourist attractions and historical sites of Cartagena. While it is suited for business travelers with engagements in the industrial sector, it proves less convenient for tourists seeking proximity to the city's beaches and cultural landmarks. Accessibility is notably challenging for those without private transport, as the hotel is not easily reachable by public means. Safety and ambiance concerns have been highlighted, particularly in the evening. Although the hotel itself offers acceptable infrastructure and amenities such as a pool, its location remains a significant drawback for vacationers looking to explore Cartagena's famed attractions.

Breakfast

The breakfast experience at Hotel Altamar Cartagena presents a mixed bag of opinions, with some guests having notable moments of satisfaction while others express areas for improvement. Many visitors appreciated the breakfast, describing it as excellent, very good, and delicious, particularly when referring to typical dishes served in a buffet style. The friendly service staff also enhanced the experience, contributing positively to the overall atmosphere.

Despite these positive notes, a recurring theme in the reviews is the limited variety in breakfast offerings, with several guests suggesting the inclusion of more fruit options and a greater variety of dishes. Some reviews pointed out that the breakfast menu could benefit from enhancements such as à la carte options to complement the existing buffet. While some guests found the breakfast consistently good and satisfying, others noted issues like lukewarm or cold food, spoiled fruit, and delays in restaurant service, indicating areas for potential improvement.

Overall, Hotel Altamar Cartagena's breakfast receives mixed feedback, praised for its pleasant taste and friendly service, yet critiqued for lacking variety and occasional service hiccups. It seems to be an area where incremental improvements could contribute greatly to the guest experience.

Rooms

Hotel Altamar Cartagena offers guests a pleasant and comfortable experience with its well-appointed rooms. The accommodations are consistently praised for their spaciousness and modern amenities, including smart TVs, ensuring a relaxing stay. The cleanliness of the rooms and facilities is frequently highlighted, contributing to an overall positive impression. Guests find the rooms not only comfortable but also equipped with everything necessary for a satisfying visit. The breakfast receives favorable mentions, complementing the quality of the room experience. While one guest noted an issue with the flooring in a suite, the overall sentiment towards the rooms is predominantly positive, with comfort and cleanliness at the forefront.

Cleanliness

Hotel Altamar Cartagena generally receives praise for its cleanliness, with guests frequently noting the super clean and well-maintained rooms and facilities. The cleaning staff are often described as kind and attentive, ensuring that every part of the hotel, from the bathrooms to the gym, restaurant, and pool, remains spotless. Many visitors appreciate the cleanliness and comfort provided throughout the hotel, contributing to a pleasant stay overall. However, there are a few comments pointing out the need for improvement in maintaining the bathrooms and the attentiveness of some staff members. Despite these occasional drawbacks, the hotel is typically highlighted as a very clean establishment with amazing staff, providing guests with a welcoming and hygienic environment.

Staff

Hotel Altamar Cartagena has garnered notable praise for its staff, who are often described as friendly, attentive, and kind. The employees provide excellent service, with special mentions of the welcoming and helpful reception team, and the amiable kitchen staff, who contribute to a positive experience at the hotel's restaurant, complemented by delightful meals. Guests consistently highlight the staff's attentiveness, with specific individuals like Mr. Edinson, the bellboy, receiving commendations for exceptional courtesy and professionalism. While most interactions are marked positively, occasional reviews suggest a need for improvement in some areas of service, indicating that while the majority of the staff excel in their roles, there could be variability in guest experiences. Overall, the staff’s warmth and dedication play a significant role in making Hotel Altamar Cartagena a favorable choice for visitors seeking a hospitable stay adorned with comfortable facilities and quality service.

Pool

The pool at Hotel Altamar Cartagena has received mixed reviews from guests, with many appreciating its appealing attributes. Several guests have described the pool as beautiful, pleasant, and well-maintained, highlighting that it is nice and large, making it an inviting space for relaxation. The pool area, coupled with the terrace, adds to the hotel's attraction, providing a pleasant environment for guests to unwind. Despite these positive remarks, some reviews mention that the pool was not always in good condition, indicating occasional issues such as cleanliness problems and unpleasant odors. Additionally, the pool hours are noted to be rather short, which could limit guests' ability to fully enjoy this feature during their stay.

Yes, Hotel Altamar Cartagena has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel Altamar Cartagena.

Yes, Hotel Altamar Cartagena welcomes dogs.

Yes, parking facilities are available at Hotel Altamar Cartagena.

Yes, Hotel Altamar Cartagena has a gym.

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