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Hotel Casa de Las Palmas

Cartagena de Indias , Callejón De Las Palmas No. 25-51, Getsemani Centro (Show on Map)

8.6

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Casa de Las Palmas in Cartagena offers a charming and historically enriched stay that blends old-world charm with modern comforts. Situated in the lively yet tranquil Getsemaní neighborhood, its location is ideal for exploring Cartagena's cultural and historical sites, being in close proximity to the historic walled city, lively bars, restaurants, the Cartagena de Indias Convention Center, and Plaza Trinidad.

The hotel captures the essence of a colonial-style house through beautiful decor and inviting grounds, providing a warm and picturesque atmosphere. Guests frequently praise the staff for their outstanding hospitality, attentiveness, and friendliness, which significantly enhance the overall experience.

The breakfast service, while mostly receiving positive remarks for taste and quality, could benefit from more variety. Conversely, dinner offerings garner high praise for their taste and value, with particular accolades for the ceviche and the dining atmosphere, which diners find enjoyable.

Guest rooms offer a comfortable and quiet retreat, appreciated for their spaciousness, cleanliness, and stylish decoration. The comfort of the beds, despite some mixed reviews regarding mattress conditions, is generally regarded favorably. While minor issues such as outdated room features and occasional maintenance problems are noted, the hotel's cleanliness remains a strong positive aspect.

The hotel provides consistent and reliable WiFi, meeting guest expectations for connectivity and contributing to a pleasant stay. Leisure facilities include a rooftop jacuzzi with stunning views and a small pool; both are valued for providing a relaxing respite from the city heat.

Overall, Hotel Casa de Las Palmas delivers a delightful stay that effectively balances historical charm with modern amenities. Its strategic location, combined with excellent staff service and a good price-to-performance ratio, makes it a solid choice for travelers seeking an authentic Cartagena experience within a three-star setting.
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3-Star Hotel

Located in Getsemani, this hotel features a charming atmosphere with comfortable rooms. Its proximity to the historic center and cultural attractions makes it an ideal choice for travelers.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Dog Friendly Hotel

Dogs Stay Free

Hotel near Nightlife Spots

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Small Hotel

Hotel with Outdoor Pool

Hotel where Dogs Stay Free

Room Types

Small Single Room This room features antique Italian furnishings as well as a flat-screen cable television. The private bathroom comes with shower and free toiletries.

Double Room This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views.

Triple Room This air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views.

Standard Quadruple Room This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 3 beds.

About Hotel Casa de Las Palmas

License: 7830

Guest Reviews

8.6

Very Good

Location

Hotel Casa de Las Palmas boasts an exceptional location in the vibrant neighborhood of Getsemaní, encapsulating both convenience and tranquility for visitors eager to explore Cartagena. Nestled just a stone's throw away from the historic walled city, access to the area's lively bars and restaurants is seamless yet without the accompanying noise, ensuring guests enjoy a peaceful retreat. Its proximity to key attractions, including the Cartagena de Indias Convention Center and Plaza Trinidad, makes it an optimal choice for both tourists and business travelers. The quiet charm extends to quiet streets and easy access to the city's sights, encouraging exploration on foot.

Set within a colonial-style house, the hotel's ambiance exudes old-world charm, enhanced by beautiful decor and inviting grounds, creating a warm and picturesque atmosphere. The staff are consistently praised for their attentiveness and welcoming nature, contributing to the overall hospitality experience. Whether it's a family stay or a solo adventure, Hotel Casa de Las Palmas offers a strategic base to delve into the heart of Cartagena's culture, all while enjoying a peaceful and accessible location.

Breakfast

At Hotel Casa de Las Palmas, the breakfast experience garners mixed yet mostly positive feedback from guests. Many describe the breakfast as delicious and tasty, with compliments on the freshness and quality of the food. It typically includes a variety of items such as fruit, eggs cooked to order, bread or arepas, and a choice of coffee, which many guests find satisfactory and enjoyable. The friendly and accommodating hotel staff add to the pleasant breakfast atmosphere.

However, the breakfast offerings are often criticized for lacking variety, with several guests mentioning repetition in the menu, particularly the constant appearance of eggs and fruit. While some find it adequate, others believe it could be more varied and substantial, especially considering the room rates. A few reviews noted that the breakfast is basic and expressed a desire for enhancement and enrichment in options.

Overall, while the breakfast at Hotel Casa de Las Palmas earns praise for its flavor and courteous service, it would benefit from a more diverse selection to meet the expectations of a broader range of travelers.

Dinner

Hotel Casa de Las Palmas receives positive feedback for its dining experience, particularly highlighting the dinner offerings. Guests frequently commend the restaurant for its excellent selection of meals that strike a balance between taste and cost-effectiveness. The cuisine is recognized for its quality, with particular praise for the ceviche. Diners appreciate the delicious and varied dishes available, associating them with reasonable pricing, which enhances the overall dining satisfaction. The restaurant, conveniently located within the hotel, provides a pleasant dining atmosphere that many guests enjoy. The food at both the dining table and bar is noted for its delightful flavors. Additionally, breakfast and the helpfulness of the staff contribute to the positive dining experience.

Rooms

Hotel Casa de Las Palmas offers a comfortable and quiet retreat in a central location, ideal for those looking to explore Getsemani while enjoying a restful stay. The rooms are spacious and stylishly decorated, with many guests highlighting the comfort of the beds and the effectiveness of the air conditioning. Despite some rooms being a bit dark, this is appreciated by many as a respite from the city's heat. The architecture and style of the hotel add to its charm, making it a picturesque and well-maintained establishment. Rooms are clean and equipped with amenities like a minibar, making them convenient and pleasant for guests. Daily cleaning ensures a spotless environment, and guests appreciate the attentive service from the staff.

However, some visitors have noted issues with outdated room features, such as non-functional lamps and power outlets, as well as the lack of hot water in certain rooms. There are also occasional complaints about musty smells and the hardness of some mattresses. Despite these few drawbacks, the spaciousness and comfort of most rooms continue to be a significant positive aspect for many travelers. Overall, Hotel Casa de Las Palmas provides a comfortable stay with a blend of historical charm and modern convenience, making it a viable option for those visiting the area.

Beds

At Hotel Casa de Las Palmas, guests have had mixed reactions to the bed quality, though they generally lean towards a positive experience. Many guests have found the beds comfortable, with some highlighting the mattresses as firm yet supportive, offering a restful night's sleep. The size of the beds also appears to be a plus, with options including a spacious king-size that adds to the overall comfort. However, some guests have encountered issues such as overly soft mattresses and worn-out bedding, with a few expressing dissatisfaction with the pillows and mattress conditions. The hotel staff seems responsive to requests for bed changes, aiming to enhance guest comfort when issues arise. Overall, while there are areas for improvement, Hotel Casa de Las Palmas provides largely comfortable sleeping arrangements.

Cleanliness

Hotel Casa de Las Palmas offers an inviting and charming stay characterized by its notable cleanliness. Many visitors appreciate the tidy and well-maintained rooms along with clean bathrooms, enhancing the colonial-style charm of this beautiful property. The hotel features excellent cleaning standards, with guests highlighting the pristine condition of the rooms and overall facilities. Welcoming staff further contribute to the pleasant atmosphere, ensuring guests feel comfortable and well-cared-for during their stay. Despite occasional maintenance issues, such as unavailable hot water or pool access, the hotel remains an attractive option for those prioritizing cleanliness and a quiet environment. Overall, Casa de Las Palmas provides a clean, comfortable, and quiet retreat in a historic setting, promising a delightful stay for future visitors.

Staff

Hotel Casa de Las Palmas consistently impresses its guests with its outstanding and attentive staff. From the moment of arrival, the team's warmth and friendliness make visitors feel genuinely welcome and at home. The hotel is notable for having an exceptionally kind and professional staff that goes above and beyond, including its owners who are often mentioned for their attentive nature. Guests frequently highlight the attentiveness, helpfulness, and politeness of the staff, enhancing the overall charm of this authentic colonial inn. Though language barriers may exist, the staff's strong desire to assist ensures a smooth and pleasant stay. The combination of excellent service, a homely atmosphere, and a beautiful courtyard creates a memorable experience for all who visit.

Wi-Fi

Hotel Casa de Las Palmas impresses guests with its consistent and reliable WiFi service. Many visitors appreciate the seamless connectivity, with WiFi performing well even during video meetings. Descriptions such as good, great, and excellent frequently characterize the internet experience, and some guests commend it as impeccable. While there are isolated mentions of inconsistent service, the overall feedback is overwhelmingly positive, making it a strong aspect of the hotel’s amenities. Whether relaxing in a room or working remotely, guests can generally depend on the hotel’s WiFi to meet their needs effectively.

Pool

Hotel Casa de Las Palmas offers a delightful aquatic experience for guests looking to relax and cool down during the warm Cartagena days. The rooftop jacuzzi receives high praise for its stunning views and soothing qualities, making it a standout feature. Although the small pool nestled in the courtyard receives mixed reviews, its inviting and stylish appearance still manages to charm those looking for a quick dip to escape the heat. It serves its purpose effectively by providing a refreshing respite after a day of exploring the city. While some guests noted the pool's water cleanliness as a concern, it remains an appreciated feature, especially for families, as it adds a touch of leisure and is enjoyable for children as well. Overall, the hotel's pool facilities are valued, especially during the hotter days, for their ability to provide comfort and a brief escape.

3 Star

Hotel Casa de Las Palmas in Cartagena offers a unique blend of historical charm and modern comfort. Housed in a beautifully preserved former colonial house, the property features a picturesque dream patio, adding to its allure. The hotel's location is regarded as ideal for guests looking to explore the vibrant city, providing convenient access to Cartagena's main attractions. Many visitors commend the hotel for its excellent price-to-performance ratio, noting that it meets expectations for a three-star establishment in the area. While experiences may vary, with some guests finding certain aspects less than perfect, the overall sentiment is that the hotel delivers solid value for its rating. The suggestion for a map highlighting key tourist sites could enhance the visitor experience. Despite some mixed feedback, Hotel Casa de Las Palmas remains a charming option for travelers seeking an authentic stay in Cartagena.

Yes, Hotel Casa de Las Palmas has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel Casa de Las Palmas.

Yes, Hotel Casa de Las Palmas welcomes dogs.

No, parking facilities aren't available at Hotel Casa de Las Palmas.

No, Hotel Casa de Las Palmas doesn't have a gym.

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