Hotel Villa Colonial By Akel Hotels
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Villa Colonial By Akel Hotels enjoys a prime location in the vibrant Getsemani neighborhood of Cartagena, consistently praised by guests for its centrality and proximity to significant attractions like the historic walled city and San Felipe Castle. Situated on a quiet street, it offers the perfect blend of accessibility to lively spots and tranquility for relaxation. Guests feel safe and have easy access to restaurants, bars and shops, making it an ideal base for cultural, historical and nightlife experiences.
The breakfast experience is generally positive with guests appreciating the delicious and freshly prepared options served on a unique roof-top terrace. Although some guests feel the variety is limited and the serving time short, the quality and freshness of the food and the friendly service enhance the morning meal.
Rooms at the hotel vary in their offerings, maintaining a charming and peaceful ambiance. They are well-maintained, consistently cleaned and equipped with functional air conditioning. However, some rooms are small, suffer from dampness and occasionally exhibit mold with dated furniture and minimal decoration. Cleanliness is often commended, though occasional reports of musty odors and inconsistent amenities highlight areas for improvement.
The hotel's staff consistently receive high praise for their friendliness, helpfulness and attentiveness. Guests frequently highlight outstanding service from reception and management, mentioning specific staff members by name. Their efforts in making transportation arrangements and tour recommendations significantly enhance the guest experience, contributing to a warm and welcoming atmosphere.
WiFi connectivity presents mixed reviews with strong signals near the reception but weak or nonexistent signals in some rooms. Enhancing room connectivity would improve the overall guest experience.
Nightlife is a key attraction for the hotel’s location with guests appreciating the quiet atmosphere despite being close to the bustling nightlife of Getsemani. The strategic position allows guests to enjoy local dining and entertainment before retreating to a peaceful environment.
The beds receive mixed feedback with some guests praising their comfort and clean linens while others report discomfort due to hard mattresses and insufficient pillows. Cleanliness of bedding varies, though the thorough room cleaning service is generally appreciated.
Overall, Hotel Villa Colonial By Akel Hotels offers an excellent location with pleasant amenities and exceptional staff service, although there are areas where improvements in room conditions and WiFi connectivity could further enhance the guest experience.
The breakfast experience is generally positive with guests appreciating the delicious and freshly prepared options served on a unique roof-top terrace. Although some guests feel the variety is limited and the serving time short, the quality and freshness of the food and the friendly service enhance the morning meal.
Rooms at the hotel vary in their offerings, maintaining a charming and peaceful ambiance. They are well-maintained, consistently cleaned and equipped with functional air conditioning. However, some rooms are small, suffer from dampness and occasionally exhibit mold with dated furniture and minimal decoration. Cleanliness is often commended, though occasional reports of musty odors and inconsistent amenities highlight areas for improvement.
The hotel's staff consistently receive high praise for their friendliness, helpfulness and attentiveness. Guests frequently highlight outstanding service from reception and management, mentioning specific staff members by name. Their efforts in making transportation arrangements and tour recommendations significantly enhance the guest experience, contributing to a warm and welcoming atmosphere.
WiFi connectivity presents mixed reviews with strong signals near the reception but weak or nonexistent signals in some rooms. Enhancing room connectivity would improve the overall guest experience.
Nightlife is a key attraction for the hotel’s location with guests appreciating the quiet atmosphere despite being close to the bustling nightlife of Getsemani. The strategic position allows guests to enjoy local dining and entertainment before retreating to a peaceful environment.
The beds receive mixed feedback with some guests praising their comfort and clean linens while others report discomfort due to hard mattresses and insufficient pillows. Cleanliness of bedding varies, though the thorough room cleaning service is generally appreciated.
Overall, Hotel Villa Colonial By Akel Hotels offers an excellent location with pleasant amenities and exceptional staff service, although there are areas where improvements in room conditions and WiFi connectivity could further enhance the guest experience.
Hotel Taking Steps Towards Sustainability
Hotel near Nightlife Spots
About Hotel Villa Colonial By Akel Hotels
License: 6842
Guest Reviews
Location
The strategic location allows visitors to explore Cartagena on foot with many attractions within walking distance. Guests commend the hotel's vicinity to lively spots like Trinidad Square and the Old City Center, as well as the convenience of nearby transport points for tours. The area is described as safe and tourist-friendly, adding to the hotel's appeal as an ideal base for cultural, historical and nightlife experiences.
Overall, the location is deemed perfect for enjoying the best of Cartagena, combining accessibility to the city's main sites with the tranquility needed for a relaxing stay. The consistent praise for the hotel’s "excellent location" reflects its suitability for both exploration and relaxation.
Breakfast
While the quality and taste of the food receive high marks with terms like "delicious," "excellent," and "very good" frequently used, there are consistent comments about the limited variety in the offerings. Some guests noted that the breakfast is the same every day and lacks diversity, which could be improved to enhance the overall experience. Despite this, the freshly prepared nature and friendly service make the breakfast a pleasant start to the day.
There were a few mentions of the breakfast being basic and sometimes insufficient in variety with calls for more local dishes and expanded options. The breakfast is not buffet-style but rather served to order, which some guests appreciate for its freshness, although it can be slow at times. Additionally, there were comments about occasional missing items and a short breakfast serving time.
In summary, the breakfast at Hotel Villa Colonial By Akel Hotels is well-regarded for its quality, freshness and the memorable roof-top terrace experience, though adding more variety could further delight guests.
Rooms
However, the accommodations are noted to be quite small and vary in maintenance. There are recurring mentions of dampness and musty odors with some rooms exhibiting signs of mold and requiring a refresh. Basic room setups, outdated furniture and minimal decoration might not appeal to everyone and noise insulation can be inadequate at times. Certain rooms lack windows or adequate ventilation, adding to a musty atmosphere.
Amenities in the rooms are hit or miss. Some rooms have comfortable beds, but sheets and pillows can look worn. Storage solutions like closets and bedside tables are often missing, making organizing personal belongings challenging. The air conditioning and TV functions can also be unreliable. Despite these issues, guests find the simplicity and cleanliness of the rooms sufficient for their stay, highlighting the fact that the pricing of the rooms reflects these conditions accurately.
Beds
However, there are recurring mentions of discomfort with reports of hard beds, bent mattress springs and insufficient pillows. Some guests found the pillows to be too low, contributing to their discomfort. A few mentioned the lack of necessary outlets near the beds.
Cleanliness also appears to be an issue for some with several guests noting stained bed sheets and bedposts, yellowed linens and even wet sheets on occasion. Despite these issues, room cleaning service is generally appreciated for its thoroughness.
In summary, while there are numerous positive remarks about comfortable beds and quality bedding, consistency in bed conditions and cleanliness varies, making it a mixed experience for guests.
Cleanliness
Several reviews praise the hotel's impeccable cleaning standards and organizational skills, contributing to a welcoming environment. The establishment consistently receives positive remarks for being clean, simple and safe. Its combination of cleanliness and comfort adds to its good value for money in the city. Additionally, guests appreciate the attentive staff who address any cleaning issues promptly, ensuring a high level of hygiene throughout the hotel.
However, some guests have experienced issues with specific aspects of cleanliness. There are mentions of dirty sheets and towels, moldy pillows and sheets and isolated incidents of rooms not being cleaned to the expected standard. Some reviews also note dusty or dirty rooms upon check-in. Despite these occasional setbacks, the majority of guests find the hotel to be clean and well-maintained, making it a reliable option for travelers visiting Cartagena.
Staff
Receptionists are recognized for their welcoming demeanor and overall efficiency. Guests have particularly noted the helpfulness and informative nature of the staff, emphasizing their role in enhancing the overall experience. The breakfast service, notably the attentive breakfast lady, receives accolades for its quality and freshness, further augmenting the hotel's appeal.
The hotel's owners also contribute significantly to the warm atmosphere, frequently acknowledged for their professionalism and approachability. The personalized attention and flexibility in accommodating guest needs, from check-ins to specific requests, are recurrent themes.
Despite a few mentions of less favorable interactions, the overwhelming majority of reviews highlight the exceptional hospitality and human quality of the staff, making 'Hotel Villa Colonial By Akel Hotels' a recommended choice for travelers seeking attentive and friendly service.
Wi-Fi
Nightlife
Guests can relish the peaceful surroundings, as the hotel's quiet street eliminates the noise from nearby nightlife. It's strategically positioned less than 200 meters from the neighborhood's nightspots and only a few minutes from the Clock Tower, allowing easy access to the best restaurants, bars and dance clubs. The area is also buzzing with popular tourist outings and entertainment options, making it a lively neighborhood full of energy and activities.
With the night scene just a short walk away, visitors can enjoy the bohemian vibe of Getsemani, hopping between various dining and entertainment venues before retreating to their silent, serene hotel environment. The hotel’s location strikes a perfect balance, enabling guests to immerse themselves in local nightlife while ensuring a peaceful retreat at the end of the night.
No, Hotel Villa Colonial By Akel Hotels doesn't have any pool.
No, a spa isn't available at Hotel Villa Colonial By Akel Hotels.
No, Hotel Villa Colonial By Akel Hotels doesn't allow dogs.
No, parking facilities aren't available at Hotel Villa Colonial By Akel Hotels.
No, Hotel Villa Colonial By Akel Hotels doesn't have a gym.
Location Show Map
More Options
