Sercotel Carlos III
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Summary of reviewsSercotel Carlos III in Cartagena receives considerable acclaim for its strategic location, extensive amenities and exceptional value, making it a standout choice among three-star hotels. Guests appreciate its prime, central setting, offering easy access to the city's historic center, port, various tourist attractions and amenities such as restaurants and shops, all within a short walk. Despite its bustling locale, the hotel maintains a tranquil environment, providing a restful retreat for travelers.
The hotel's breakfast is frequently highlighted for its high quality, variety and ample offerings, ensuring a pleasant start to the day. Guests commend the extensive buffet, inclusive of fresh, versatile options and gluten-free dishes. Additionally, the staff at the hotel receive consistent praise for their friendliness, attentiveness and professionalism, contributing to an overall welcoming atmosphere.
Accommodations at Sercotel Carlos III are noted for their modern decor, spaciousness and high cleanliness standards, making them suitable for both family and business travelers. The comfort of the beds, as well as well-maintained and functional bathrooms, add to the positive lodging experience. For families, the hotel provides ample amenities, including a dedicated play area and family-friendly rooms, adding to its appeal.
Though the hotel does not have an in-house restaurant for dinner, the proximity to another Sercotel property and many local dining establishments ensures guests have diverse dining options. The hotel staff, including the standout José and Loli, are lauded for their helpfulness with dinner inquiries.
Parking, while available through nearby street options and discounted underground garages, can sometimes present challenges, particularly during peak times. The WiFi service is generally well-received for its speed and stability, though some guests have reported intermittent connectivity issues.
For business travelers, the hotel offers a conducive environment with spacious rooms equipped with business desks and a calm atmosphere ideal for work. The friendly and knowledgeable staff further enhance the business-friendly services.
In summary, Sercotel Carlos III is highly recommended for its prime location, superb breakfast, clean and comfortable rooms, excellent staff and value for money, making it a notable option for various types of travelers visiting Cartagena.
Categories
The hotel's breakfast is frequently highlighted for its high quality, variety and ample offerings, ensuring a pleasant start to the day. Guests commend the extensive buffet, inclusive of fresh, versatile options and gluten-free dishes. Additionally, the staff at the hotel receive consistent praise for their friendliness, attentiveness and professionalism, contributing to an overall welcoming atmosphere.
Accommodations at Sercotel Carlos III are noted for their modern decor, spaciousness and high cleanliness standards, making them suitable for both family and business travelers. The comfort of the beds, as well as well-maintained and functional bathrooms, add to the positive lodging experience. For families, the hotel provides ample amenities, including a dedicated play area and family-friendly rooms, adding to its appeal.
Though the hotel does not have an in-house restaurant for dinner, the proximity to another Sercotel property and many local dining establishments ensures guests have diverse dining options. The hotel staff, including the standout José and Loli, are lauded for their helpfulness with dinner inquiries.
Parking, while available through nearby street options and discounted underground garages, can sometimes present challenges, particularly during peak times. The WiFi service is generally well-received for its speed and stability, though some guests have reported intermittent connectivity issues.
For business travelers, the hotel offers a conducive environment with spacious rooms equipped with business desks and a calm atmosphere ideal for work. The friendly and knowledgeable staff further enhance the business-friendly services.
In summary, Sercotel Carlos III is highly recommended for its prime location, superb breakfast, clean and comfortable rooms, excellent staff and value for money, making it a notable option for various types of travelers visiting Cartagena.
Business Hotel
Sercotel Carlos III offers 4 meeting rooms and business services, catering to the needs of business travelers. It is known for its good location and comfortable accommodations.
Hotel with Parking
Sercotel Carlos III offers public parking in the vicinity for a daily fee. While not reservable in advance, it provides a parking option close to the hotel.
Accessible Hotel
This hotel has rooms adapted for people with reduced mobility, and its communal areas are also accessible. It offers wheelchair access to common/public areas, a lift, and a wheelchair-accessible registration desk. The hotel underwent comprehensive refurbishment in 2022.
3-Star Hotel
This hotel stands out for offering comfortable accommodations and excellent service. It is well-located, providing easy access to the city's attractions, making it a reliable choice for travelers.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Gym
Guest Reviews
Located conveniently in Cartagena, the Sercotel Carlos III boasts an ideal position that garners substantial praise from its guests. The hotel situates itself in the heart of the city, making it perfect for travelers keen on exploring both the historic center and modern amenities. Most visitor reviews highlight the ease of walking to and from key locations, such as the port, city center and various tourist attractions, all within a 10 to 15-minute stroll. Additionally, the proximity to restaurants, bars, pharmacies and shopping streets further enhances its appeal, offering both convenience and variety.
Guests appreciate that despite being centrally located, the Sercotel Carlos III maintains a tranquil atmosphere, allowing for restful stays. The area around the hotel is well-connected, providing easy access to the train and bus stations, which is particularly beneficial for those arriving by public transport. For patrons with cars, there are nearby parking options, although some mention minor inconveniences related to parking during peak times.
The hotel's recent renovations and cleanliness have not gone unnoticed, adding to the overall positive experience. Combined with efficient reception staff and modern facilities, these aspects make Sercotel Carlos III a favored choice for visitors. Whether for a short visit or a longer stay, the hotel's strategic location offers unparalleled access to Cartagena's various attractions, making it a superb base for exploring this historic city.
The breakfast experience at Sercotel Carlos III receives high praise from guests, characterized by its variety, quality and abundance. Many guests found the breakfast to be superb, describing it as delicious, extensive and versatile. The breakfast buffet stands out with a wide selection of fresh, diverse options and excellent value for money. Special remarks are given to the impressive range of dishes, including gluten-free options and Nespresso coffee, which add a touch of luxury.
Guests appreciate the attention to detail, noting that the breakfast buffet is constantly replenished and well-maintained. The quality of both hot and cold items is frequently highlighted with some guests considering it among the best they’ve experienced. Despite a few mentions of areas for improvement, such as starting times and room temperature, the consensus is highly positive. The atmosphere is cozy and family-friendly, making it an excellent start to the day.
Overall, the breakfast at Sercotel Carlos III stands out for its comprehensive and well-catered offerings, making it a highly recommended feature of the hotel.
Guests of Sercotel Carlos III have shared their experiences regarding dinner options and the overall dining situation at the hotel. While the hotel does not offer an in-house restaurant or bar for evening meals, there is the convenience of dining at another Sercotel property nearby, ensuring that guests still have access to a nice dinner.
The reception staff, particularly José and Loli, have been noted for their helpfulness in addressing any dinner-related inquiries, demonstrating the hotel's commitment to guest satisfaction.
Additionally, the area surrounding the hotel boasts a variety of local restaurants and lovely tapa bars where guests can savor the local cuisine. For those with a sweet tooth, the El Soldadito de Plomo café provides delightful coffee and cakes.
Despite the absence of an in-house restaurant for dinner, the pleasant options available nearby and the attentive support from the hotel staff ensure guests have an enjoyable dining experience during their stay.
Sercotel Carlos III has garnered positive feedback for its rooms, often praised for their comfort and spaciousness. Guests consistently mention the cleanliness and ample size of the rooms, making them suitable for both business trips and family stays. Many reviews highlight the modern decor and recent renovations that contribute to a fresh and inviting atmosphere. The beds are frequently noted as comfortable with some rooms featuring convenient amenities like kettles for coffee and tea.
The rooms are well-maintained and furnished with all necessary conveniences, ensuring a pleasant and functional stay. Additionally, the hotel’s central location and soundproofing enhance the overall guest experience by providing a quiet retreat despite the urban setting. The bathrooms are also spacious and equipped with excellent showers, adding to the comfort.
Overall, the accommodations at Sercotel Carlos III offer a combination of modernity, cleanliness and comfort, making it a reliable choice for travelers seeking quality lodging in a central location.
Sercotel Carlos III hotel receives high praise for its beds, which multiple guests have described as very comfortable, large and luxurious. Visitors frequently mention the wide beds, noting that both the mattresses and pillows offer excellent comfort, ensuring a restful sleep. Many reviews highlight the spaciousness of the beds with a few pointing out the King-size options that provide ample room for relaxation.
In addition to the comfortable bedding, the silence and functionality of the rooms contribute to a peaceful stay. The quality of the bedding is often recognized with plush mattresses and soft pillows adding to the overall comfort. A few reviews mention minor issues like specific mattresses being a bit hard or too soft, but these are exceptions rather than the rule.
Overall, the positive remarks about the beds indicate that Sercotel Carlos III prioritizes guest comfort, offering a great night's sleep with their high-quality, expansive and well-maintained beds.
The guests of Sercotel Carlos III frequently praised the hotel for its outstanding cleanliness. Reviews highlighted that the rooms are not only very clean but also well-maintained and comfortable. The general consensus reveals that the cleaning standards are impeccable with spotless facilities and rooms that are cleaned every day. Guests consistently mentioned the modern and recently renovated appearance of the hotel, contributing to its fresh and clean environment.
Comfort is coupled with cleanliness across the board, from the spacious and well-equipped rooms to the clean and functional bathrooms. The hotel's facilities are also noted for being clean and tidy with the housekeeping team receiving high marks for their diligence and efficiency. Overall, the exceptional cleanliness of the hotel greatly enhances the guests' experience, providing a tidy, comfortable and modern setting for a pleasant stay.
Guests at Sercotel Carlos III frequently highlight the hotel's exceptional staff in their reviews. The reception team, in particular, earns high praise for being super friendly, attentive and professional. Reviewers often mention specific staff members like Isabel, Francisco, Jesus, Andrés and others, who go above and beyond to provide excellent service, showcasing an admirable level of friendliness and competence. Staff members are consistently noted for their welcoming nature, their ability to provide helpful recommendations and their readiness to assist with various needs, such as providing chargers or directions. Patrons appreciate the warm and courteous atmosphere cultivated by the hotel staff, making their stays enjoyable and comfortable. Overall, the staff's kindness, helpfulness and professionalism are standout features of the guest experience at Sercotel Carlos III.
Guests staying at Sercotel Carlos III have shared a range of experiences regarding the hotel's wifi service. Many appreciated the good, functional and free wifi provided, highlighting it as a positive aspect of their stay. Descriptions such as excellent, solid and stable were frequently used with some noting the fast and superb performance, particularly when using it for basic online activities like checking emails. Additionally, it’s worth mentioning that the wifi is included in the price and there are complimentary amenities such as a kettle with tea, coffee and water in the rooms.
However, some visitors encountered issues with the wifi, reporting that it did not work consistently or at satisfactory speeds during their stay. A few mentioned that the connection was weak, particularly on higher floors and at times it was challenging to connect properly. While some had generally good experiences, others found the wifi less reliable or completely unavailable at points, impacting their overall experience.
In conclusion, the wifi service at Sercotel Carlos III is commonly praised for its stability and speed where available, though occasional connectivity issues do exist, which might affect the overall experience for some guests.
Sercotel Carlos III offers various parking options, ensuring that guests can find suitable solutions despite the challenges. Many guests appreciated the availability of nearby street parking and underground garages, which come with hotel discounts. While parking directly at the hotel can be tight and difficult to maneuver, particularly for larger vehicles, the secure underground parking is highly regarded for its safety. Off-site parking garages, although not free, are conveniently located and come with discounted rates for hotel guests.
Guests noted the ease of finding nearby parking with ample spaces available within walking distance, even if some lots can be full by the afternoon. The option to park in public garages, including an agreement with a covered parking facility a few meters away, adds to the convenience. Street parking, although sometimes challenging, is manageable with a little effort, largely thanks to clear guidelines provided by the hotel staff.
Overall, parking at Sercotel Carlos III, while not always straightforward, is manageable with several feasible solutions, including discounted nearby facilities and secure underground options. Travelers should be prepared for potential limits during peak times but can generally expect to find practical parking solutions.
The Sercotel Carlos III offers a range of family-friendly amenities that cater particularly well to those traveling with children. The spacious and comfortable family rooms receive high praise for accommodating the needs of both adults and young ones. There's a dedicated play area equipped with arcade game machines and a video game zone, ensuring that children have plenty of entertainment options during their stay.
Guests highlight the hotel’s good family atmosphere with many noting that even small details make it a perfect choice for family vacations. The children's area and game room are especially popular, allowing kids to enjoy themselves while parents unwind. Families also appreciate the cleanliness and comfort of the rooms, as well as the convenient coffee and tea making facilities.
However, some guests did point out a couple of minor drawbacks such as a steep ramp and occasional noise, but these did not significantly detract from the overall positive experience. The hotel staff is frequently described as friendly and attentive, contributing to the pleasant stay. For those seeking a family-friendly hotel in Cartagena, Sercotel Carlos III stands out as an excellent option with its ample amenities and welcoming environment.
'Sercotel Carlos III' is a highly commendable three-star hotel that offers great value for money. Guests consistently highlight the cleanliness and the functional nature of the facilities, which exceed expectations for its three-star rating. Many reviews mention that the hotel's quality and amenities rival those found in higher-rated establishments with some guests feeling they had a five-star experience in this three-star hotel.
The hotel is noted for its practicality and modern comforts. Its rooms are recently renovated, clean and equipped with efficiently working air conditioning. The public parking with a discount is appreciated by guests, although some mention difficulty finding parking. Despite the occasional issue with noise, the overall experience is described as comfortable and family-friendly.
The location also garners positive feedback, being practical for exploring the city. Guests appreciate the unbeatable value for money, often remarking that it surpasses the typical standards of a three-star hotel. The excellent breakfast offerings further enhance the experience, making 'Sercotel Carlos III' a solid recommendation for travelers seeking quality accommodations at a reasonable price.
Sercotel Carlos III is a solid choice for business travelers, offering a clean and quiet environment ideal for work stays. The hotel's structure supports business needs with features such as an excellent working area, business services and a calm, peaceful atmosphere in the rooms conducive to focusing on tasks. Guests appreciated the friendly and business-savvy reception staff who are always ready to support with necessary details and directions.
The rooms are spacious, comfortable and equipped with business desks and assorted tools, making it an excellent spot to unwind and work. The presence of a tea-making facility adds a comforting touch. Additionally, the hotel offers public parking and an underground garage, making it convenient for those traveling by car.
While the hotel caters well to business travelers with its business meeting areas and reliable Wi-Fi, it also offers family-friendly amenities such as a play area, ensuring a balanced environment. Overall, Sercotel Carlos III presents a strong value proposition for business guests with its strategic location, quiet and clean atmosphere and supportive business amenities.
Sercotel Carlos III shows a commitment to accessibility with several positive aspects noted by guests with disabilities. The property itself is easily accessible with good access to the elevator and parking area that can be reached on foot without dealing with stairs. Many found the hotel's location convenient with everything nearby and close to the city. Local bars and amenities are easily reachable from the hotel.
However, there are some areas where the hotel falls short in terms of accessibility. The ramp leading to the entrance is steep and a handrail is needed for better support. While the hotel claims to have facilities for the disabled, it's not fully suitable for wheelchair users. Some distances within and around the hotel, including the journey to the central area, can be somewhat tiring and occasionally difficult to navigate.
Despite these challenges, the hotel's accessibility features are generally appreciated, though not perfect.
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Location
Guests appreciate that despite being centrally located, the Sercotel Carlos III maintains a tranquil atmosphere, allowing for restful stays. The area around the hotel is well-connected, providing easy access to the train and bus stations, which is particularly beneficial for those arriving by public transport. For patrons with cars, there are nearby parking options, although some mention minor inconveniences related to parking during peak times.
The hotel's recent renovations and cleanliness have not gone unnoticed, adding to the overall positive experience. Combined with efficient reception staff and modern facilities, these aspects make Sercotel Carlos III a favored choice for visitors. Whether for a short visit or a longer stay, the hotel's strategic location offers unparalleled access to Cartagena's various attractions, making it a superb base for exploring this historic city.
Breakfast
Guests appreciate the attention to detail, noting that the breakfast buffet is constantly replenished and well-maintained. The quality of both hot and cold items is frequently highlighted with some guests considering it among the best they’ve experienced. Despite a few mentions of areas for improvement, such as starting times and room temperature, the consensus is highly positive. The atmosphere is cozy and family-friendly, making it an excellent start to the day.
Overall, the breakfast at Sercotel Carlos III stands out for its comprehensive and well-catered offerings, making it a highly recommended feature of the hotel.
Dinner
The reception staff, particularly José and Loli, have been noted for their helpfulness in addressing any dinner-related inquiries, demonstrating the hotel's commitment to guest satisfaction.
Additionally, the area surrounding the hotel boasts a variety of local restaurants and lovely tapa bars where guests can savor the local cuisine. For those with a sweet tooth, the El Soldadito de Plomo café provides delightful coffee and cakes.
Despite the absence of an in-house restaurant for dinner, the pleasant options available nearby and the attentive support from the hotel staff ensure guests have an enjoyable dining experience during their stay.
Rooms
The rooms are well-maintained and furnished with all necessary conveniences, ensuring a pleasant and functional stay. Additionally, the hotel’s central location and soundproofing enhance the overall guest experience by providing a quiet retreat despite the urban setting. The bathrooms are also spacious and equipped with excellent showers, adding to the comfort.
Overall, the accommodations at Sercotel Carlos III offer a combination of modernity, cleanliness and comfort, making it a reliable choice for travelers seeking quality lodging in a central location.
Beds
In addition to the comfortable bedding, the silence and functionality of the rooms contribute to a peaceful stay. The quality of the bedding is often recognized with plush mattresses and soft pillows adding to the overall comfort. A few reviews mention minor issues like specific mattresses being a bit hard or too soft, but these are exceptions rather than the rule.
Overall, the positive remarks about the beds indicate that Sercotel Carlos III prioritizes guest comfort, offering a great night's sleep with their high-quality, expansive and well-maintained beds.
Cleanliness
Comfort is coupled with cleanliness across the board, from the spacious and well-equipped rooms to the clean and functional bathrooms. The hotel's facilities are also noted for being clean and tidy with the housekeeping team receiving high marks for their diligence and efficiency. Overall, the exceptional cleanliness of the hotel greatly enhances the guests' experience, providing a tidy, comfortable and modern setting for a pleasant stay.
Staff
Wi-Fi
However, some visitors encountered issues with the wifi, reporting that it did not work consistently or at satisfactory speeds during their stay. A few mentioned that the connection was weak, particularly on higher floors and at times it was challenging to connect properly. While some had generally good experiences, others found the wifi less reliable or completely unavailable at points, impacting their overall experience.
In conclusion, the wifi service at Sercotel Carlos III is commonly praised for its stability and speed where available, though occasional connectivity issues do exist, which might affect the overall experience for some guests.
Parking
Guests noted the ease of finding nearby parking with ample spaces available within walking distance, even if some lots can be full by the afternoon. The option to park in public garages, including an agreement with a covered parking facility a few meters away, adds to the convenience. Street parking, although sometimes challenging, is manageable with a little effort, largely thanks to clear guidelines provided by the hotel staff.
Overall, parking at Sercotel Carlos III, while not always straightforward, is manageable with several feasible solutions, including discounted nearby facilities and secure underground options. Travelers should be prepared for potential limits during peak times but can generally expect to find practical parking solutions.
Family
Guests highlight the hotel’s good family atmosphere with many noting that even small details make it a perfect choice for family vacations. The children's area and game room are especially popular, allowing kids to enjoy themselves while parents unwind. Families also appreciate the cleanliness and comfort of the rooms, as well as the convenient coffee and tea making facilities.
However, some guests did point out a couple of minor drawbacks such as a steep ramp and occasional noise, but these did not significantly detract from the overall positive experience. The hotel staff is frequently described as friendly and attentive, contributing to the pleasant stay. For those seeking a family-friendly hotel in Cartagena, Sercotel Carlos III stands out as an excellent option with its ample amenities and welcoming environment.
3 Star
The hotel is noted for its practicality and modern comforts. Its rooms are recently renovated, clean and equipped with efficiently working air conditioning. The public parking with a discount is appreciated by guests, although some mention difficulty finding parking. Despite the occasional issue with noise, the overall experience is described as comfortable and family-friendly.
The location also garners positive feedback, being practical for exploring the city. Guests appreciate the unbeatable value for money, often remarking that it surpasses the typical standards of a three-star hotel. The excellent breakfast offerings further enhance the experience, making 'Sercotel Carlos III' a solid recommendation for travelers seeking quality accommodations at a reasonable price.
Business
The rooms are spacious, comfortable and equipped with business desks and assorted tools, making it an excellent spot to unwind and work. The presence of a tea-making facility adds a comforting touch. Additionally, the hotel offers public parking and an underground garage, making it convenient for those traveling by car.
While the hotel caters well to business travelers with its business meeting areas and reliable Wi-Fi, it also offers family-friendly amenities such as a play area, ensuring a balanced environment. Overall, Sercotel Carlos III presents a strong value proposition for business guests with its strategic location, quiet and clean atmosphere and supportive business amenities.
Accessible
However, there are some areas where the hotel falls short in terms of accessibility. The ramp leading to the entrance is steep and a handrail is needed for better support. While the hotel claims to have facilities for the disabled, it's not fully suitable for wheelchair users. Some distances within and around the hotel, including the journey to the central area, can be somewhat tiring and occasionally difficult to navigate.
Despite these challenges, the hotel's accessibility features are generally appreciated, though not perfect.
No, Sercotel Carlos III doesn't have any pool.
No, a spa isn't available at Sercotel Carlos III.
No, Sercotel Carlos III doesn't allow dogs.
Yes, parking facilities are available at Sercotel Carlos III.
Yes, Sercotel Carlos III has a gym.
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