Cassino, Via Sferracavalli 10541.507394,13.833987(Show on Map)
7.9
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Best Western Hotel Rocca is largely praised for various aspects that contribute to a pleasant stay. The hotel enjoys a favorable location for travelers with cars, particularly those visiting Monte Cassino or needing easy highway access. Its quiet setting offers a peaceful night's rest and proximity to necessary conveniences like grocery stores and the abbey.
The breakfast service consistently garners high praise for its varied, delicious and abundant options, especially the pastries. Served in full compliance with COVID regulations, the buffet also benefits from very kind and efficient staff, contributing to a high-quality experience that is valued by guests.
Dinner experiences at the hotel restaurant are mixed but generally positive. Many diners appreciate the clean setting and commendable menu, alongside the convenience of having a restaurant on-site. While some guests experienced less favorable meals, the effort and flexibility of the staff to cater to latecomers were noted and appreciated.
Rooms at the hotel are frequently praised for their spaciousness, comfort and cleanliness. With modern decor and necessary amenities, the accommodations offer a quiet and cozy atmosphere. The bathrooms also receive commendation for their size and cleanliness, while the hotel facilities, including a well-equipped gym, further enhance the guest experience.
Cleanliness across the hotel is another strong point with very clean rooms and well-maintained facilities. The hotel staff are frequently applauded for their friendliness, professionalism and willingness to go above and beyond, significantly enhancing the overall guest experience.
Parking facilities at the hotel are convenient and ample with both private internal and free outdoor options available. This is particularly appreciated by guests, though it is noted that the parking area can occasionally be full due to the nearby public aquapark.
Finally, the comfort of the beds receives mixed reviews. Many guests find the beds to be very comfortable, contributing to a good night's sleep. However, a few mention discomfort with harder beds or double beds made of two single mattresses.
Overall, Best Western Hotel Rocca delivers a satisfying experience with its great location, excellent breakfast, comfortable rooms, commendable cleanliness, friendly staff and convenient parking facilities.
Categories
Sustainability Journey
This hotel participates in the "Stay for the Planet" project, focusing on reducing CO2 emissions. They monitor energy and water consumption, manage waste properly through recycling, use renewable energy, and purchase organic and eco-friendly products.
Dog Friendly
This hotel is part of the Best Western chain, known for welcoming pets and offering dedicated services like food and water bowls, pet beds, hygienic bags, and access to a 24-hour on-call vet service. An extra cleaning service is also provided for rooms occupied by pets.
Romantic
While part of a chain, search results indicate this hotel offers a spa and romantic proposal packages, providing specific amenities and services catering to couples seeking a romantic experience.
Parking
Offers free parking, a significant advantage for travelers. Also includes other amenities such as high-speed internet and an onsite bar/lounge.
EV charging stations
EV charging stations
Best Western Hotel Rocca is a 4-star hotel that provides an electric car charging station on-site for guests. It also offers a Tesla charging station.
Rooms with Jacuzzi / Hot-Tub
Honeymoon
Family
Business
Accessible
Gym
4 Star
Room Types
Comfort King RoomThe air-conditioned triple room offers a minibar, a tea and coffee maker and a safe deposit box. The unit has 1 bed.
Junior SuiteThe spacious air-conditioned double room features a minibar, a tea and coffee maker and a safe deposit box. The unit has 1 bed.
King Suite with Hot Tub and Walk-In ClosetThe spacious air-conditioned double room features a minibar, a tea and coffee maker and a safe deposit box. The unit has 1 bed.
Family RoomThis quadruple room is air-conditioned and has a minibar, a tea and coffee maker and a safe deposit box. The unit has 3 beds.
Standard Single RoomThe single room provides air conditioning, a minibar, a tea and coffee maker along with a safe deposit box. The unit offers 1 bed.
Standard Queen RoomThe double room features air conditioning, a minibar, a tea and coffee maker as well as a safe deposit box. The unit has 1 bed.
Standard Twin RoomThe double room offers air conditioning, a minibar, a tea and coffee maker along with a safe deposit box. The unit offers 2 beds.
Suite with private SpaThe spacious double room provides air conditioning, a minibar, a tea and coffee maker, as well as a balcony. The unit offers 1 bed.
About Best Western Hotel Rocca
Registry or License or Notification Number: IT060019-ALB-00016, IT060019A1IXH68HDL
Guest Reviews
7.9
Good
Review Summaries
Location
Best Western Hotel Rocca enjoys a generally favorable location for travelers, particularly those with a car. It is conveniently situated close to Monte Cassino and offers easy access to the highway, making it a great stopover during travel. The hotel is positioned in a quiet area, providing a peaceful night’s rest, especially if the room faces the side street. While it is slightly out-of-the-way and found on the outskirts of the city, there are advantages such as proximity to a grocery store and convenience for visiting the abbey. Ideal for those who prefer a serene setting or are travelling to Maratea, the hotel's location, though a bit far from both the historic center and the highway, is more than adequate for most needs.
Breakfast
The breakfast at Best Western Hotel Rocca consistently garners praise from guests, highlighted by a particularly broad selection of sweet items. Reviews frequently mention an excellent, varied and abundant breakfast that includes cereals and fruit with delicious pastries standing out. While some guests note a limited choice of savory options, the overall impression remains positive, describing the breakfast as more than adequate and well-served. The hotel also ensures the buffet is safe by organizing it in full compliance with COVID regulations. The breakfast experience benefits from very kind and highly efficient staff, contributing to the general sentiment that it is both of high quality and good value for money.
Dinner
The dining experience at Best Western Hotel Rocca has received mixed feedback from guests. Many diners were pleased with the good and great restaurant, praising the establishment for a nice, very clean setting with a commendable menu. The convenience of having a restaurant on-site, especially given the hotel's slightly out-of-the-way location, added to the positive remarks. Some guests highlighted the extremely good evening meals and the considerable effort made by the staff to provide meals even late into the evening. However, not all experiences were favorable; some found the food lacking in execution and not up to standard with reports of bad food and bad service affecting their otherwise pleasant stays. Despite these occasional drawbacks, the restaurant often exceeded expectations for many guests.
Rooms
Best Western Hotel Rocca offers a variety of rooms that have received positive remarks from its guests. Reviews frequently highlight the spaciousness of the rooms with several mentions of large, comfortable and well-furnished accommodations. Guests have appreciated the cleanliness and tidiness, noting that the rooms are equipped with all the necessary comforts and amenities. Many found the rooms to be a pleasant surprise, enjoying the quiet and cozy atmosphere.
The bathrooms also come in for commendation, described as large and clean. Some of the rooms, including suites, are noted for their particularly generous size and attractiveness. Guests have enjoyed the modern look of certain rooms, though not all have been updated. Additionally, the hotel’s facilities beyond the rooms, such as the well-equipped gym and restaurant, have also been positively reviewed. Overall, the room experience at Best Western Hotel Rocca generally meets or exceeds expectations, providing a comfortable and spacious environment for travelers.
Beds
Guests of the Best Western Hotel Rocca frequently commend the hotel for its very comfortable beds and spacious rooms. Positive feedback indicates that many found the beds to be good with descriptions such as "super comfortable" and "very comfortable" frequently appearing. However, some guests noted that certain beds were extremely hard and uncomfortable with specific mentions of double beds made up of two single mattresses. Overall, while many guests enjoyed the comfortable accommodations, a few experienced discomfort with harder beds.
Cleanliness
Best Western Hotel Rocca has received numerous positive remarks regarding its cleanliness. Many guests found the structure to be clean and welcoming with rooms that are very clean and boast modern decor. Most facilities are beautifully clean and well presented, contributing to an overall tidy environment. The hotel staff is frequently highlighted as very helpful, providing impeccable service that complements the excellent cleanliness maintained throughout the hotel. However, there were a few mentions of areas needing improvement, such as a defective shower drain and general cleanliness that sometimes leaves much to be desired. Overall, the cleanliness and courtesy at Best Western Hotel Rocca seem to provide a satisfying experience for most visitors.
Staff
The staff at Best Western Hotel Rocca consistently receive high praise from guests for their friendliness and helpfulness. Many reviews highlight the exceptional and professional service provided by the team, describing them as cheerful, welcoming and kind. Guests frequently mention the attentiveness and caring nature of the staff, noting their willingness to go above and beyond to ensure a pleasant stay. The waiters and restaurant staff are particularly recognized for their excellent service, contributing to a positive dining experience. Overall, the majority of feedback emphasizes the warmth, understanding and professionalism of the staff, making it clear that their dedication significantly enhances the overall guest experience.
Parking
Situated at the Best Western Hotel Rocca, parking facilities receive significant praise from guests. Visitors comment on the convenience and ample nature of the parking spaces available, ensuring ease of access and suitability for a range of vehicles. The hotel offers private internal parking as well as free outdoor parking, which adds to its appeal. Guests appreciate the abundance of reserved, free parking options, finding it comfortable and beneficial during their stay. However, it is noted that the parking area can sometimes be fully occupied by visitors to the nearby public aquapark. Overall, the positive feedback highlights the advantages of the hotel's parking amenities.
FAQ
No, Best Western Hotel Rocca doesn't have any pool.
No, a spa isn't available at Best Western Hotel Rocca.
Yes, Best Western Hotel Rocca welcomes dogs.
Yes, parking facilities are available at Best Western Hotel Rocca.
