Family
What percentage of your guests are families?Under 50%
Family-Friendly room types:Family rooms. Number: 2
Connecting rooms (with intermediate door). Number: 2+2
Please suggest which room type a family with one child should choose and where the child will sleep:Possibilità di letto aggiuntivo (€ 35.00 per notte)
Please suggest which room type a family with two children should choose and where the children will sleep:Possibilità di avere due camere comunicanti (costo variabile in base al periodo)
Please suggest which room type a family with three children should choose and where the children will sleep:Due camere comunicanti + letto aggiuntivo (costo variabile in base al periodo + € 35.00 per notte)
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost:Possibilità di noleggio culla / lettino da campeggio - sino ai 2 anni di età - al costo di € 8.00 per notte
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost:Possibilità di letto aggiuntivo (€ 35.00 per notte) + eventuale noleggio culla (€ 8.00 per notte)
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost:Dipende dall'età dei bambini
Baby cot details:Max age:9 Cost: € 35
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Is there a kids' club?No
Is there a playground?Outdoor Playground
Do you offer babysitting/child services?No
Additional amenities for children:Kid meals
Reception accessible to children (small stairs)
Dog Friendly
Do you accept dogs in all rooms?Yes
Is there an extra charge?Yes
Should the dog owner notify you before checking in?Yes, During the booking process
What is the maximum number of dogs per room?Up to 2 dogs are allowed in each room.
Is there a maximum weight of dogs accepted?No
Do you provide any specials, treats and toys (check all that apply)?Special food
Are there any leash-free play areas?Yes
Should the dog be kenneled at all times in the room?No
Should the dog be kenneled/kept in a pet carrier at all times in public areas?No
Should the dog remain leashed at all times in the room?No
Should the dog remain leashed at all times in public areas?Yes
Are the dogs allowed on the furniture?No
Are the dogs allowed on beds?No
What are the basic requirements to accept a dog?Must be clean
Must not have fleas
Must have proof of current vaccinations
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must not be left unattended in the room
Is there a refundable deposit to guard against damages?No
Except for dogs, do you also accept other pets?Yes
Do you have a written and comprehensive pet policy available on request?Yes
Health & Safety
ArrivalDo visitors need a health certificate (i.e. a test) prior to arrival?No
Do you perform temperature checks upon guests' arrivals?Yes, random checks
Do you ensure contactless check-in/check-out?No
Do the hotel's main entrance doors open automatically?No
Can guests access their room entrance directly from outside the hotel without entering the lobby?Yes, all rooms
CleaningAre the rooms left vacant for a minimum period of time after a guest checks out?Yes, for 7 hours.
Is there an option for no in-room housekeeping during a guest's stay?Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?Yes
Does the cleaning crew wear appropriate personal protective equipment?Yes
Do you sanitize the common areas?Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?No
Are luggage trolleys sanitized after each use?No
Do you sanitize guests' keys/cards?Yes
Do you provide thorough cleaning of the rooms?Yes
Are all employees trained and monitored to follow a cleaning protocol?Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?No
Do you disinfect high touch areas in guest rooms including light switches and door handles?Yes
LimitationsAre elevator rides limited?There are no elevators
Is furniture in public areas arranged to allow more space for distancing?Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?No
Does the hotel operate at a limited capacity?No
Does the hotel accept domestic bookings only?No
Do you allow people who don't stay or work at the hotel to enter its premises?No
Do you allow people who don't stay at the hotel to enter the rooms?No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?No
AccessoriesDo you provide medical kits (masks, gloves and sanitizer) to the staff?Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?Yes
Do you provide disinfecting wipes in each room?No
Are there hand sanitizing stations throughout the hotel?Yes
Is there a sanitizing sprayer for shoes outside each room?No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?Yes
Do you use physical distancing markers?Yes
Do you use delivery robots to get stuff to guests' rooms?No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?No
Are rugs removed from guest rooms?Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?Yes
Are air purification and sanitization devices installed?No
Are linens, towels and laundry washed in accordance with the official guidelines?Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?Yes
Food & Beverage ServiceDo you offer pre-made boxed meals to guests?Yes
Do you offer single-serve options instead of buffets for breakfast?Yes
Do you offer contactless delivery for in-room dining?Yes
Protocols & CertificationsDo you follow any of these protocols or have you obtained any of these certifications?DocConferenza. 2020-05-22 DOC.CR.P.01
Has there been a person appointed to supervise the correct implementation of the measures?Yes
Do you check temperature for all onsite staff on a scheduled basis?Yes
Do your staff practice social distancing guidelines?Yes
Are there dedicated isolation zones on property?No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?Yes
Details: DocConferenza. 2020-05-22 DOC.CR.P.01
Is there a doctor available either on-site or on-call?Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?No
Has the hotel closed during the pandemic?Yes
Reopening Date: 05/23/2020
Additional Information:The hotel rooms are like bungalows on an area of 30,000 m2. The restaurant room is approximately 400 m2 + 2 external verandas of 100 m2 each
