Castletown Hotel

Castletown 58.59311800, -3.39172800 , Main Street, Castletown (Show on Map)
8.6
Very Good


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Summary of reviewsThe Castletown Hotel emerges as a highly recommended destination, praised for its advantageous location, friendly staff, and comfortable accommodations. Situated in a serene village in the northern reaches of Scotland, it serves as an ideal base for exploring the scenic North Coast 500 trail and the Orkney Islands. With easy access to nearby attractions and stunning beaches, the hotel's location is consistently commended. Guests enjoy the convenience of free on-site parking and appreciate the close proximity to John O’Groats, Thurso, and Wick.

The hotel's offerings extend beyond its strategic location. Visitors frequently highlight the exceptional breakfast experience, lauding the variety and freshness of options available, including traditional Scottish fare and plenty of healthy choices. This positive dining narrative extends to dinner, where generous portions, diverse menus, and excellent food quality contribute to a memorable culinary experience.

The rooms at Castletown Hotel are noted for being clean and comfortable, providing a welcoming atmosphere enhanced by modern amenities. Despite occasional remarks on room size, the recent refurbishments have ensured an updated and fresh ambiance. The staff's friendliness and helpfulness amplify the hotel's welcoming environment, making guests feel at home.

Cleanliness is a standout feature at Castletown Hotel, with rooms and communal areas described as immaculate. This high standard of cleanliness complements the hotel's attention to guests' needs, providing good value for money and a safe environment, especially during the COVID-19 crisis.

Families find the hotel particularly accommodating, with pet-friendly policies and thoughtful touches for children enhancing the overall experience. The staff's dedication to service, combined with the comfortable beds and quiet rooms, make the Castletown Hotel an appealing choice for both leisure travelers and those visiting for work.

The hotel provides a range of parking options, ensuring convenience for guests traveling by car or motorcycle. Although the Wi-Fi service receives mixed reviews, it generally fulfills the basic connectivity needs of the guests.

Overall, Castletown Hotel presents a charming and cozy retreat, blending a slightly dated ambiance with modern comforts and exemplary service. Its blend of location, amenities, and hospitality makes it a preferred choice for visitors to Scotland's north, as well as those seeking a dog-friendly and family-oriented stay.
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Cheap Hotel
Situated in Castletown, Caithness, this hotel offers budget-friendly accommodation. It provides a base for exploring the northern Highlands.

3-Star Hotel
Located in Castletown, Wick, this hotel provides comfortable accommodations in a village setting. The hotel is known for its friendly service and access to local attractions.

Hotel near Golf Courses

Family Friendly Hotel

Dog Friendly Hotel

Business Hotel

Hotel with Parking

Room Types
Classic Double or Twin Room Full Scottish Breakfast.

Family Double Room The family rooms have a double bed and a sofa bed suitable for children up to the age of 15.

Single Room Light, traditionally decorated room with an en suite bathroom.

Superior Double or Twin Room Luxurious and spacious Superior Room with an en suite bathroom.

Standard Double Room Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Guest Reviews
8.6
Very Good
Location
The Castletown Hotel is highly praised for its exceptional location, making it a prime spot for travelers exploring the northern reaches of Scotland and the Orkney Islands. Nestled in a charming, quiet village, it serves as a perfect base for adventurers on the North Coast 500 trail or those looking to visit the nearby Orkney ferry terminal at Scrabster. Its proximity to stunning beaches and major tourist attractions adds to its appeal.

Guests have noted the convenience of easy access and free on-site parking, making it an ideal choice for overnight stops or extended stays. The hotel is strategically positioned close to John O’Groats, Thurso, and Wick, placing visitors at the heart of noteworthy locations. It also enjoys close vicinity to local highlights like the harbour, flagstone mill, sea side, and even the Wolfburn Distillery.

The Castletown Hotel stands out not only for its location but also for its friendly and welcoming staff, who are consistently commended in reviews. Guests enjoy clean and comfortable rooms, an amazing breakfast, and a good variety of food options available in its restaurant. The quiet and relaxed atmosphere in the village enhances the overall travel experience, making the hotel a delightful place to unwind and enjoy the rich surroundings. With its great location and amenities, the Castletown Hotel comes highly recommended for anyone touring around the North Coast or wishing to explore the beauty of the Orkney Islands.

Breakfast
Nestled in the heart of Castletown, the Castletown Hotel offers a breakfast experience that consistently delights its guests. The breakfast buffet boasts an impressive array of options, ensuring that every palate is catered for, from savory full Scottish breakfasts to a delightful selection of cereals, pastries, and fresh fruits and berries. Many guests have praised the freshness and variety of the offerings, often highlighting the abundance of fresh fruits and high-quality ingredients.

The breakfast is not only extensive but also replenished regularly, maintaining high standards of quality and presentation. Guests can enjoy both hot and cold dishes, including favorites like haggis, black pudding, sausages, and bacon, all of which are cooked to perfection. The breakfast also accommodates dietary needs, with options available for those who are gluten-free.

The warmth and helpfulness of the hotel staff are mentioned frequently, contributing to the overall positive breakfast experience. Whether it's the efficient buffet service or the friendly staff ensuring everything runs smoothly, they add a personal touch that guests appreciate.

Overall, the breakfast experience at Castletown Hotel is a standout feature, often hailed as one of the best hotel breakfasts guests have encountered during their travels. Whether starting a day of exploration or preparing for a journey, the generous and varied breakfast offering at Castletown Hotel is sure to satisfy.

Dinner
Castletown Hotel offers a delightful dining experience that consistently receives high praise from its guests. The evening meals are noted for being not only plentiful but also offering great value for money. The quality of the food, which ranges from divine haggis starters to perfectly cooked breaded haddock, often surpasses expectations, and large portions ensure diners leave satisfied. Guests particularly appreciate the varied menu, which provides plenty of choices and caters to diverse tastes, including standout options such as the steak menu and seafood dishes. The meals, whether enjoyed in the bar or the restaurant, are described as delicious and amazing, reflecting both the skill of the kitchen staff and the freshness of the ingredients.

The service is another highlight, with the staff frequently described as friendly, helpful, and attentive, enhancing the overall dining experience. Whether enjoying a simple pub meal or an outstanding dish that gives a five-star restaurant vibe, visitors find the dining both satisfying and reasonably priced. Breakfasts at the hotel are equally commendable, offering a wide range of options to suit all preferences. Overall, the combination of excellent food quality, generous portions, and attentive service makes dining at Castletown Hotel a memorable part of any stay.

Rooms
The Castletown Hotel in the north of Scotland impresses with its emphasis on comfort and cleanliness. Guests consistently praise the hotel's rooms for being warm, spacious, and spotlessly clean. The rooms are described as cozy and comfortable, with well-appointed features, including large and comfy beds, modern en-suite facilities, and ample space for relaxation. Many visitors appreciate the thoughtful room amenities, such as TV, hairdryer, and kettle for tea or coffee. Despite occasional comments about rooms being somewhat small or dated, guests find them adequately equipped with all necessary comforts. The hotel also takes pride in its recent refurbishments, providing an updated and fresh ambiance that enhances the guest experience. Additionally, the staff receive accolades for their friendliness and helpfulness, contributing to the hotel's welcoming atmosphere. Breakfast offerings are noted for their variety and quality, complementing the overall positive stay at the Castletown Hotel.

Beds
Visitors to the Castletown Hotel frequently highlight the comfort of the beds as a positive aspect of their stay, with many describing the beds as comfortable or even very comfortable. Guests appreciate how the beds facilitate a restful night's sleep and often remark on the spaciousness and cleanliness of the rooms. Despite a few noting mattresses in need of replacement or feeling the springs, the majority find that the comfort value of the beds enhances their overall experience. The hotel's commitment to maintaining a peaceful and cozy environment is reflected in the remarks about quiet rooms and ample parking. With consistently comfortable offerings, the Castletown Hotel provides a reliable choice for travelers seeking restful accommodations.

Cleanliness
Castletown Hotel consistently impresses with its outstanding cleanliness, as highlighted by numerous guest reviews. Rooms are not only described as clean but also comfortable, spacious, and warm, ensuring a pleasant stay. The hotel equally excels in maintaining spotless communal areas, contributing to guests' overall positive experience. Many reviewers commend its high standard of cleanliness, frequently using words like impeccable, spotless, and immaculate.

In addition to the pristine environment, guests appreciate other aspects such as the freshly renovated interiors, which are well-presented and tidy. The hotel manages to provide good value for money, offering clean and moderately warm rooms with comfortable beds. The welcoming atmosphere is amplified by the friendly and helpful staff, who are often praised for their professionalism and attentiveness.

The dining experience at the hotel is also notable, with a good variety of food that is described as really good and enjoyable. Moreover, guests find comfort in the fact that safety measures, especially concerning cleanliness during the Covid crisis, are taken seriously. Castletown Hotel succeeds in combining cleanliness with excellent service, making it a desirable destination for travelers seeking a hygienic and comfortable lodging experience.

Staff
At the Castletown Hotel, the staff truly stands out as a highlight of the guest experience. Visitors consistently praise the team for their exceptionally friendly, welcoming, and helpful nature, enhancing the overall stay. Whether at reception, during meals, or throughout the hotel, the staff is noted for their politeness and for being eager to assist with any needs. Their extensive local knowledge contributes to a helpful and informative service that guests appreciate, and it's clear that going above and beyond is a staple in their approach. The staff members are described as professional yet personable, ensuring that each guest feels at home whether they're traveling alone, in small groups, or with pets. It seems nothing is too much trouble for this dedicated team, who make it their mission to ensure that all visitors leave with a positive impression and a desire to return.

Wi-Fi
Castletown Hotel offers a mixed experience when it comes to their Wi-Fi service. Many guests have found the Wi-Fi to be reliable and efficient, describing it as good or very good, with some highlighting its fast speed as a notable advantage. The availability of free wifi adds appeal for those looking to stay connected without additional costs.

However, there have been instances where the Wi-Fi service was less than optimal. Some guests encountered difficulties with connectivity and speed, finding it hard to connect or noting that the Wi-Fi was too slow to be functional in certain areas. Despite these occasional setbacks, the Wi-Fi generally meets basic needs for most visitors, ensuring that they can access necessary online tasks during their stay.

Overall, while the Wi-Fi service may not be consistently perfect, its inclusion as a complimentary feature pairs well with other conveniences such as free parking, enhancing the overall value and experience of staying at Castletown Hotel.

Parking
Castletown Hotel offers a range of parking options that cater to different needs, ensuring a convenient stay for its guests. The hotel provides free private parking on site, with ample space available behind the building. For motorcycles, there are dedicated and secure parking spaces, which riders appreciate. While some guests mention that parking can be tight or restricted, there are numerous alternatives such as on-street parking around the hotel or a large public parking area nearby. The hotel's location on the main road makes it easy to find, and the parking arrangements are largely praised for their convenience and accessibility. Despite a few instances where on-street parking had to be utilized, the overall feedback highlights good parking facilities that effectively support a comfortable visit. The proximity of a small supermarket adds to the convenience, making Castletown Hotel a practical choice for guests traveling by car or motorcycle.

Family
Castletown Hotel offers a welcoming and friendly environment for families, making it an ideal destination for those traveling with children. The hotel is family-run, providing a warm atmosphere where guests feel like part of the family. Visitors appreciate the accommodating staff, who go out of their way to ensure comfort, such as providing room service at no extra charge for those with young children. The hotel is pet-friendly, which adds an extra layer of convenience for families traveling with animals. The quiet location in Caithness further enhances its appeal for families looking for a peaceful stay. Although there was a minor oversight in towel provision in the family room, the overall cleanliness and the kindness of the staff left a lasting positive impression.

3 Star
The Castletown Hotel, a charming establishment with a slightly dated yet charismatic ambiance, offers guests a cozy and comfortable stay. Ideally situated near the historical site of Castlehill and the scenic Dunnet Bay, it serves as an excellent base for exploring the north of Scotland. While the hotel exudes a motel-like feel, with rooms that are basic yet clean and well-maintained, it provides outstanding value for money. Known for its exceptionally friendly and helpful staff, pleasant atmosphere, and good breakfast, guests can also enjoy reasonably priced food and drinks. Perfect for both families visiting Caithness and contractors working in the area, the Castletown Hotel stands out as a straightforward, economical choice without compromising on comfort or service quality.

Dog Friendly
Castletown Hotel offers an exceptional experience for guests traveling with their canine companions. From the moment of arrival, dogs are warmly welcomed and treated with thoughtful amenities, including blankets, towels, bowls, and treats waiting in the room. The hotel’s dedication to accommodating pets is evident in their special touches, such as providing sausages for dogs at breakfast and even allowing dogs to join their owners in the dining area during meal times. Additionally, staff are noted for their kindness and helpfulness, enhancing the overall stay for both pets and their owners. The hotel is ideally located for those catching the Orkney ferry, making it a convenient choice for travelers. Rooms are spacious, clean, and feature modern amenities like a well-designed shower. While there is an extra charge for bringing pets, the level of service and consideration for canine guests makes it a worthwhile investment for a truly dog-friendly experience.


No, Castletown Hotel doesn't have any pool.

No, a spa isn't available at Castletown Hotel.

Yes, Castletown Hotel welcomes dogs.

Yes, parking facilities are available at Castletown Hotel.

No, Castletown Hotel doesn't have a gym.

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