The swimming pool on the 20th floor of ARK Canary Wharf is one of the most breathtaking aspects of the hotel, providing stunning views of the city. Some guests really enjoyed using the pool and hot tub, finding it great to have them right downstairs from the breakfast place. Others appreciated the warm temperature of the pool and the good facilities available in the swimming pool and spa area. However, others found the pool area to be run down and unclean with peeling paint and plaster falling into the water. Some reported that the hot tub and sauna were not working properly and the water in the jacuzzi was too cold. Nonetheless, the stunning views from the pool area and its location added to a pleasing stay for guests.
The pool experience at Lincoln Plaza Hotel London, Curio Collection by Hilton offers a mixed bag of experiences. On the positive side, guests found the pool area to be clear, tidy, and super relaxing, with both the pool and sauna receiving praise for their pleasant atmosphere. On the downside, many guests encountered issues with the pool's temperature, describing it as cold, even too chilly for winter use, and some reviews noted that the pool was out of service altogether due to maintenance or unresolved heating problems. While some found the pool's ambiance lovely, others expressed disappointment over the lack of communication about the pool's unavailability, citing a cold jacuzzi and tepid-cold showers as part of their chilly experience. Overall, while the facilities have their charm, the temperature and maintenance issues have left some guests wanting, especially during colder months.