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Summary of reviewsHotel Hacienda Encantada in Real de Catorce is highly regarded by guests for numerous positive attributes that contribute to a memorable stay. The hotel boasts an impeccable location right at the entrance of the town, providing easy access to various points of interest, including the main street, central square, local attractions and transportation hubs. This strategic placement is complemented by the convenience of nearby municipal parking.
The hotel's rooms blend rustic charm with modern comfort, featuring beautiful and tasteful decorations with artisan touches that create a unique, picturesque ambiance. Guests frequently commend the spaciousness, comfortable beds and well-maintained amenities, despite some variability in room sizes and features. Cleanliness is a consistent highlight with many guests praising the immaculate condition of the bed linens, towels and overall facilities.
Exceptional service from the friendly and attentive staff is another standout aspect of Hotel Hacienda Encantada. Many reviews specifically mention the warm and welcoming reception with staff members always ready to help and provide prompt service. The staff's genuine care and attention to detail significantly enhance the guest experience, making for a pleasant and serene stay.
The hotel offers a family-friendly environment with spacious rooms suitable for family vacations. Many guests appreciate the comfortable and cozy beds, noting the high quality of bed linens and pillows, although there are a few mixed opinions on mattress firmness.
While the hotel's internet service has room for improvement with reports of weak and intermittent connectivity, this is not enough to overshadow the overall positive sentiment. Guests seeking a blend of picturesque decor, comfort, cleanliness and friendly service will find Hotel Hacienda Encantada an outstanding choice for their stay in Real de Catorce. Show more
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Categories
Small Hotel
Located in the center of Catorce, this hotel offers comfortable accommodations. It is well-regarded for its service and convenient location. Guests appreciate the blend of traditional charm and modern amenities.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Accessible Hotel
Room Types
Double RoomThe double room includes a private bathroom fitted with a shower. The double room has garden views. The unit has 1 bed.
Twin RoomThe twin room includes a private bathroom fitted with a shower. The twin room has a patio. The unit has 2 beds.
Triple RoomThe triple room includes a private bathroom equipped with a shower. The triple room features a patio. The unit offers 3 beds.
Standard Quadruple RoomThe quadruple room includes a private bathroom equipped with a shower. The quadruple room features garden views. The unit offers 4 beds.
Junior SuiteThe suite has 1 separate bedroom and 1 bathroom with a shower. Complimentary chocolate is offered for guests. The unit has 1 bed.
Guest Reviews
8.9
Excellent
Location
Hotel Hacienda Encantada in Real de Catorce boasts an impeccable location according to guest reviews. The hotel is strategically placed right at the entrance of the town, making it easy to access various points of interest. Guests repeatedly praise its proximity to the main street, central square and local attractions such as the tunnel and bus departure points. The hotel's advantageous position near the municipal parking lot adds to its convenience, allowing visitors a hassle-free stay.
Aside from its prime location, the hotel offers comfortable and clean rooms, ensuring a pleasant stay for guests. Many reviews also highlight the warm and friendly staff, enhancing the overall experience. The charming, centrally-located property is beautifully decorated in a style that harmonizes with the town's colonial character while including modern amenities.
Whether visitors are looking to explore the charming nooks and crannies of Real de Catorce or simply enjoy a cozy and accessible stay, Hotel Hacienda Encantada stands out as an excellent choice.
Rooms
Hotel Hacienda Encantada offers a blend of rustic charm and modern comfort, making it a notable choice for travelers seeking a blend of coziness and aesthetic appeal. The rooms are particularly highlighted for their beautiful and tasteful decoration, featuring artisan touches that add a unique, picturesque ambiance. Many guests appreciate the spaciousness of several room types, noting comfortable beds and well-maintained amenities like hot water and clean towels.
However, there's variability in room sizes and amenities—larger rooms like the three-bedroom suite boast ample space and comfortable bathroom facilities, while some smaller rooms can feel cramped and lack basic features like windows, climate control or TVs. The common theme of cleanliness runs throughout many reviews, praising the immaculate condition of the rooms, soft fleece blankets and pleasant furnishings.
Guests consistently mention the comfort of the room decor and the soft pillows that make for a snug stay. On the downside, a few logistical issues are noted, such as the absence of closets, occasional noise from nearby rooms and some bathrooms being too small or not clean enough. Despite these drawbacks, the overall sentiment leans towards positive with warm and cozy accommodations that offer a charming retreat for visitors.
In summary, Hotel Hacienda Encantada stands out for its strikingly beautiful room decor, comfort and picturesque setting, even though there are inconsistencies in room size and some practical amenities. The warmth and friendliness of the staff add to the guest experience, ensuring a generally pleasant and serene stay.
Beds
Hotel Hacienda Encantada garners high praise for its bed quality with numerous guest reviews highlighting the comfort and cleanliness of the beds. Guests often commend the beds as very comfortable, cozy and warm with special mentions of soft pillows and super comfortable sheets that enhance the sleeping experience. The King-sized bed rooms are particularly noted for their superior comfort.
However, there are a few mixed opinions with some guests pointing out that the mattresses need replacement and others finding the beds hard or uncomfortable. Despite these occasional critiques, the majority of visitors seem to leave well-rested and satisfied, appreciating the attention to personal hygiene items and the overall comfort provided by the hotel.
Cleanliness
Hotel Hacienda Encantada consistently receives high marks for cleanliness from its guests. The rooms are described as clean, spacious and very nice with many highlighting the immaculate state of the bed linens and towels. Guests frequently mention the modern decoration paired with the cleanliness of the facilities, which extends to both the rooms and common areas. The hotel’s hygiene kits and overall organization also contribute positively to their experiences.
The attention and friendliness of the staff further enhance the stay, as staff members are praised for their prompt and problem-free service. The hotel's location is another favorable point, being both easily accessible and close to the main square.
While a couple of minor cleaning details were noted, the general sentiment remains overwhelmingly positive, emphasizing the super clean and comfortable environment. Facilities are well-maintained, offering a safe and inviting atmosphere. Overall, Hotel Hacienda Encantada excels in providing a clean and pleasant stay for its guests, proving itself to be a beautifully maintained retreat with exceptional service.
Staff
Hotel Hacienda Encantada in Mexico is a favorite among travelers who praise the exceptional service and friendliness of the staff. Guests consistently highlight the warm and welcoming reception with staff members described as friendly, kind and always willing to help. Cleanliness is another standout aspect with many reviews commending the hotel for its immaculate and well-kept rooms and facilities.
Attentiveness is a recurring theme, as hotel staff are noted for their polite and courteous demeanor, always ready to support guests with their needs. The hospitality at reception, in particular, receives high marks for being kind and welcoming with specific mentions of helpful receptionists like Luisa.
Moreover, the staff's genuine care and attention to detail go a long way in making guests' stays memorable. They provide excellent service and are quick to assist with any queries or emergencies that arise. Overall, the combination of friendly staff, cleanliness and attentive service makes Hotel Hacienda Encantada an outstanding choice for visitors seeking a comfortable and pleasant stay.
Wi-Fi
Hotel Hacienda Encantada provides an array of amenities and services, but one notable aspect you'll want to be aware of is the quality of the internet connection. Many guests have remarked that the WiFi signal tends to be weak and somewhat unreliable with intermittent connectivity issues being a common theme. The connection can be particularly slow, making it challenging for those needing a stable internet setup for work or other critical activities. The reception seems inconsistent, varying significantly depending on the location within the hotel with some guests finding connectivity only near the lobby or by the door of their rooms.
Despite these issues, there is a silver lining as a few guests have noted that the internet service, despite its flaws, is among the better options available in the area. So, while you can expect some challenges with the hotel’s internet, it is serviceable for light use and might not greatly impact a short leisure stay.
Family
Hotel Hacienda Encantada offers a welcoming and warm environment, making it an excellent choice for families. Guests frequently mention the family-friendly rooms, which are described as spacious and perfect for a family vacation. The hotel's ambiance and atmosphere are repeatedly highlighted as being particularly accommodating for families with multiple reviews recommending the hotel for family stays. Despite occasional noise from families in the hallways, the overall setting is well-regarded for both groups and individual family vacations. This family-centric vibe seems to permeate throughout the hotel, creating an inviting space for guests traveling with children.
No, Hotel Hacienda Encantada doesn't have any pool.
No, a spa isn't available at Hotel Hacienda Encantada.
Yes, Hotel Hacienda Encantada welcomes dogs.
No, parking facilities aren't available at Hotel Hacienda Encantada.