Hotel Glória Resort & Convention
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Glória Resort & Convention enjoys a prime location in Caxambu, directly across from Parque das Águas water park and in close proximity to various city attractions, restaurants and entertainment options. This strategic positioning paired with the hotel’s charming, historic architecture enhances the overall guest experience. The classic architecture and well-maintained interiors are often praised, providing a unique ambiance and comfortable environment for visitors.
Guests frequently commend the hotel for its courteous and attentive staff, who contribute to a welcoming and pleasant stay. The doormen, receptionists, valets, cleaners and restaurant staff, particularly individuals like maitre Flávio, waiter Luiz Cláudio and Jonas, receive high praise for their professionalism and willingness to go the extra mile. This strong emphasis on exceptional service is a significant highlight of the hotel.
The rooms at Hotel Glória are generally well-regarded for their spaciousness and comfort, often featuring beautiful antique furniture. Cleanliness of the rooms, particularly the bedding and towels, receives positive feedback, though some guests note areas needing improvement, such as the outdated bathrooms and occasional presence of dust or mold smells. Overall, the rooms provide a cozy retreat with a historic charm that many guests appreciate.
The hotel’s breakfast service is mixed in reviews. While many guests commend the attentive staff, spacious dining environment and made-to-order options like omelets and gluten-free bread, others feel that the breakfast could benefit from greater variety and quality. Despite some criticisms, the breakfast experience is often satisfying for many visitors.
Dining at the hotel, specifically the self-service dinner, draws more criticisms. Guests feel that the dinner options are limited and lack quality, making the price seem unjustified. The unavailability of room service during dinner and no dinner service on select nights are additional drawbacks. Consequently, some guests prefer to explore dining options in the city.
The large pool is another positive feature, offering ample space and well-maintained facilities, which are especially enjoyed by families and children. However, the pool's unheated water and absence of lifeguards are noted downsides. Despite this, the overall sentiment around the pool area remains favorable.
In summary, Hotel Glória Resort & Convention is lauded for its excellent location, historical charm, wonderful staff service and comfortable rooms, making it a pleasurable stay for many guests. Areas for improvement include the dinner service, modernization of bathrooms and consistent cleanliness maintenance to fully meet the high expectations set by the hotel.
Categories
Guests frequently commend the hotel for its courteous and attentive staff, who contribute to a welcoming and pleasant stay. The doormen, receptionists, valets, cleaners and restaurant staff, particularly individuals like maitre Flávio, waiter Luiz Cláudio and Jonas, receive high praise for their professionalism and willingness to go the extra mile. This strong emphasis on exceptional service is a significant highlight of the hotel.
The rooms at Hotel Glória are generally well-regarded for their spaciousness and comfort, often featuring beautiful antique furniture. Cleanliness of the rooms, particularly the bedding and towels, receives positive feedback, though some guests note areas needing improvement, such as the outdated bathrooms and occasional presence of dust or mold smells. Overall, the rooms provide a cozy retreat with a historic charm that many guests appreciate.
The hotel’s breakfast service is mixed in reviews. While many guests commend the attentive staff, spacious dining environment and made-to-order options like omelets and gluten-free bread, others feel that the breakfast could benefit from greater variety and quality. Despite some criticisms, the breakfast experience is often satisfying for many visitors.
Dining at the hotel, specifically the self-service dinner, draws more criticisms. Guests feel that the dinner options are limited and lack quality, making the price seem unjustified. The unavailability of room service during dinner and no dinner service on select nights are additional drawbacks. Consequently, some guests prefer to explore dining options in the city.
The large pool is another positive feature, offering ample space and well-maintained facilities, which are especially enjoyed by families and children. However, the pool's unheated water and absence of lifeguards are noted downsides. Despite this, the overall sentiment around the pool area remains favorable.
In summary, Hotel Glória Resort & Convention is lauded for its excellent location, historical charm, wonderful staff service and comfortable rooms, making it a pleasurable stay for many guests. Areas for improvement include the dinner service, modernization of bathrooms and consistent cleanliness maintenance to fully meet the high expectations set by the hotel.
Resort for Honeymoon
Located in Caxambu, this resort offers a blend of relaxation and recreational activities. Its convention center and spa facilities make it a suitable destination for a romantic honeymoon.
Resort with Spa
Located in Caxambu, this resort offers spa services. It provides wellness options in a serene environment.
Family Friendly Resort
This resort and convention center offers a mix of business and leisure facilities suitable for families. It features spacious accommodations, dining options, and recreational activities.
Resort with Swimming Pool
Outdoor Pool
Resort with Parking
Resort with Gym
4-Star Resort
Resort with Outdoor Pool
Guest Reviews
Hotel Glória Resort & Convention boasts an enviable location, consistently praised for its proximity to the city's main attractions. Situated directly across from the Parque das Águas water park, guests often highlight the convenience of being able to access local amenities and tourist hotspots on foot, effectively eliminating the need for vehicle transport. This central positioning in Caxambu offers more than just practicality; it places the hotel amidst a vibrant area filled with restaurants and entertainment options.
The hotel itself is described as charming and historic with its classic architecture receiving commendations. Visitors appreciate the preserved beauty of the older building, which adds a unique character to their stay. The spacious facilities, beautiful façade and well-maintained interiors provide a comfortable and aesthetically pleasing environment.
Notably, the hotel combines its prime location with excellent service. Guests frequently mention the courteous and attentive staff, alongside the clean and spacious rooms. This level of hospitality extends to various amenities, contributing to a thoroughly pleasant guest experience.
Hotel Glória captures the essence of a convenient and charming stay, perfectly positioned to explore Caxambu while enjoying the comforts of a well-maintained and historically rich setting.
Hotel Glória Resort & Convention's breakfast offerings have received a wide range of feedback from guests. Many visitors praised the breakfast as excellent, highlighting the attentive staff, impeccable service and the beautiful, spacious dining environment. The presence of made-to-order options such as omelets and gluten-free bread was particularly appreciated and some guests enjoyed the magnificent hall and historical charm of the breakfast area.
However, some reviews pointed out areas for improvement. Several guests felt the breakfast could offer more variety and better quality, especially given the hotel's standard and prices. Issues such as cold food, slow restocking towards the end of breakfast service and overripe fruits were mentioned. While some guests found the cheese bread to be a standout item, others described the breakfast overall as basic or lacking in options.
Despite these criticisms, many guests found the breakfast to be good or satisfying and commended the helpfulness of the waitstaff. The overall impression is mixed with standout moments and services, yet room for enhancements in variety and restocking efficiency to fully meet the expectations set by the hotel's reputation.
Hotel Glória Resort & Convention boasts a very large pool and attentive staff, creating an inviting atmosphere for relaxation. However, guest reviews suggest that dining at the hotel leaves much to be desired. The self-service dinner, priced at R$ 60-65 per person, is deemed overpriced for the quality offered. Guests have found the food to be lacking in variety and quality with tough steaks and tasteless fish being particular disappointments. Some reviews mention a weak menu overall with simple meals that fall short of expectations.
There are also logistical issues, such as the unavailability of the room during dinner time and no dinner service on certain nights (Monday, Tuesday and Sunday). Additionally, during Friday dinner, some guests experienced disruptions from a group of evangelicals singing in the restaurant.
Overall, while Hotel Glória provides an enjoyable stay with its pool and customer service, the dinner experience may prompt visitors to explore meal options in the city despite noted limitations there as well.
Hotel Glória Resort & Convention has been praised for its spacious and comfortable rooms. Guests frequently noted the ample space and airy atmosphere of the accommodations. Despite the hotel's age, many appreciated the well-arranged, cozy rooms which often featured beautiful antique furniture. Cleanliness was a recurring positive remark with many visitors highlighting the pristine condition and comfort of the beds and sheets.
The hospitality and professionalism of the staff also contributed significantly to a pleasant stay, making guests feel at home. However, some areas required improvement, particularly the outdated bathrooms which were frequently described as being in need of renovation. Issues such as cracked shower doors, dripping faucets and a general lack of modern amenities in the bathroom were mentioned.
Other critiques included the limited number of electrical outlets and the absence of air conditioning in some rooms, which could be a drawback for a more comfortable stay. The hotel's historic charm and beautiful architecture did not go unnoticed with many visitors enjoying the unique ambiance and excellent location.
Overall, while the spacious and attractively furnished rooms provide a comfortable retreat, attention to renovation and modernization, especially in the bathrooms, would enhance the overall guest experience.
Nestled amidst the scenic surroundings, Hotel Glória Resort & Convention is often praised for its comfort, particularly with regard to its beds. Guests frequently note the comfort of the beds, highlighting their good quality and body support. The bedding and towels are mentioned positively, being described as new and of first-rate quality. Sheets also receive commendations for their comfort. However, some guests point out areas needing improvement, such as noisy beds and instances where two single beds are combined to make a double bed, creating an uncomfortable hard edge. Occasionally, there are remarks about mattresses being too soft with a musty smell and old bedding with holes. Despite these concerns, the overall sentiment leans favorably towards a restful sleep experience at the resort.
From the guest reviews of Hotel Glória Resort & Convention, it is evident that opinions on cleanliness are quite mixed. On the positive side, many guests found the cleanliness to be excellent with some highlighting the impeccable state of the bed and bath linens. Several visitors also appreciated the overall hygiene and organization within the hotel, describing it as spotlessly clean and very well preserved.
However, there were notable negative comments regarding the cleanliness, particularly in the bathrooms. Recurring issues included hairs on various surfaces, noisy exhaust fans and dirty shower tiles and walls. Some guests mentioned a presence of dust in corners, behind beds and mold smells in wardrobes.
The need for better maintenance was also a common theme with remarks pointing out the outdated nature of the hotel and its furniture. While many areas were kept clean, there were mentions of specific areas that were overlooked, potentially due to understaffing or insufficient attention to detail.
In summary, the hotel seems to maintain a generally high standard of cleanliness in many areas but could benefit from more consistent and thorough cleaning practices, especially in the bathrooms and some guest rooms.
Hotel Glória Resort & Convention is highly praised for its exceptional staff service, which significantly enhances the guest experience. Reviews highlight the welcoming and attentive nature of the staff, noting their politeness, friendliness and willingness to go the extra mile to ensure a pleasant stay. Guests consistently commend the doormen, receptionists, valets, cleaners and restaurant professionals for their courteous and helpful demeanor. Specific mentions include flawless service from individuals like maitre Flávio, waiter Luiz Cláudio and Jonas, who provide standout experiences.
Visitors appreciate the efficient handling of requests, such as date changes and the comprehensive assistance during check-in and check-out. The staff's consistent courtesy and service excellence span across all interactions, from providing detailed information about the hotel facilities to the meticulous upkeep by the cleaning staff.
In addition to outstanding staff service, guests also enjoy the hotel's beautiful, traditional architecture and well-maintained ambiance. The hotel's excellent location and amenities, including a delicious breakfast, sauna and massage services, further contribute to a memorable stay.
Overall, the positive notes on the friendliness, attentiveness and professionalism of the Hotel Glória Resort & Convention staff underline the establishment's commitment to superior guest service, making it a highly recommended place to stay.
The pool at Hotel Glória Resort & Convention is notably large, appealing to guests who enjoy ample swimming space. It is well-maintained, adding to its inviting nature on sunny days and providing a picturesque setting with beautiful common areas. Families, particularly children, find the pool and its waterslide very enjoyable, contributing to the fun atmosphere. The attentive staff further enhance the overall positive experience around the pool area.
However, there are some downsides, mainly regarding the pool's temperature. As the water is not heated, it can be quite cold, making it less usable, especially in cooler weather. Additionally, the absence of lifeguards raises safety concerns for some guests. Despite these issues, the overall impression of the pool area remains favorable, particularly its size and cleanliness.
Location Show Map
Location
The hotel itself is described as charming and historic with its classic architecture receiving commendations. Visitors appreciate the preserved beauty of the older building, which adds a unique character to their stay. The spacious facilities, beautiful façade and well-maintained interiors provide a comfortable and aesthetically pleasing environment.
Notably, the hotel combines its prime location with excellent service. Guests frequently mention the courteous and attentive staff, alongside the clean and spacious rooms. This level of hospitality extends to various amenities, contributing to a thoroughly pleasant guest experience.
Hotel Glória captures the essence of a convenient and charming stay, perfectly positioned to explore Caxambu while enjoying the comforts of a well-maintained and historically rich setting.
Breakfast
However, some reviews pointed out areas for improvement. Several guests felt the breakfast could offer more variety and better quality, especially given the hotel's standard and prices. Issues such as cold food, slow restocking towards the end of breakfast service and overripe fruits were mentioned. While some guests found the cheese bread to be a standout item, others described the breakfast overall as basic or lacking in options.
Despite these criticisms, many guests found the breakfast to be good or satisfying and commended the helpfulness of the waitstaff. The overall impression is mixed with standout moments and services, yet room for enhancements in variety and restocking efficiency to fully meet the expectations set by the hotel's reputation.
Dinner
There are also logistical issues, such as the unavailability of the room during dinner time and no dinner service on certain nights (Monday, Tuesday and Sunday). Additionally, during Friday dinner, some guests experienced disruptions from a group of evangelicals singing in the restaurant.
Overall, while Hotel Glória provides an enjoyable stay with its pool and customer service, the dinner experience may prompt visitors to explore meal options in the city despite noted limitations there as well.
Rooms
The hospitality and professionalism of the staff also contributed significantly to a pleasant stay, making guests feel at home. However, some areas required improvement, particularly the outdated bathrooms which were frequently described as being in need of renovation. Issues such as cracked shower doors, dripping faucets and a general lack of modern amenities in the bathroom were mentioned.
Other critiques included the limited number of electrical outlets and the absence of air conditioning in some rooms, which could be a drawback for a more comfortable stay. The hotel's historic charm and beautiful architecture did not go unnoticed with many visitors enjoying the unique ambiance and excellent location.
Overall, while the spacious and attractively furnished rooms provide a comfortable retreat, attention to renovation and modernization, especially in the bathrooms, would enhance the overall guest experience.
Beds
Cleanliness
However, there were notable negative comments regarding the cleanliness, particularly in the bathrooms. Recurring issues included hairs on various surfaces, noisy exhaust fans and dirty shower tiles and walls. Some guests mentioned a presence of dust in corners, behind beds and mold smells in wardrobes.
The need for better maintenance was also a common theme with remarks pointing out the outdated nature of the hotel and its furniture. While many areas were kept clean, there were mentions of specific areas that were overlooked, potentially due to understaffing or insufficient attention to detail.
In summary, the hotel seems to maintain a generally high standard of cleanliness in many areas but could benefit from more consistent and thorough cleaning practices, especially in the bathrooms and some guest rooms.
Staff
Visitors appreciate the efficient handling of requests, such as date changes and the comprehensive assistance during check-in and check-out. The staff's consistent courtesy and service excellence span across all interactions, from providing detailed information about the hotel facilities to the meticulous upkeep by the cleaning staff.
In addition to outstanding staff service, guests also enjoy the hotel's beautiful, traditional architecture and well-maintained ambiance. The hotel's excellent location and amenities, including a delicious breakfast, sauna and massage services, further contribute to a memorable stay.
Overall, the positive notes on the friendliness, attentiveness and professionalism of the Hotel Glória Resort & Convention staff underline the establishment's commitment to superior guest service, making it a highly recommended place to stay.
Pool
However, there are some downsides, mainly regarding the pool's temperature. As the water is not heated, it can be quite cold, making it less usable, especially in cooler weather. Additionally, the absence of lifeguards raises safety concerns for some guests. Despite these issues, the overall impression of the pool area remains favorable, particularly its size and cleanliness.
Yes, Hotel Glória Resort & Convention has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hotel Glória Resort & Convention.
No, Hotel Glória Resort & Convention doesn't allow dogs.
Yes, parking facilities are available at Hotel Glória Resort & Convention.
Yes, Hotel Glória Resort & Convention has a gym.
Location Show Map
More Options
