Palace Hotel de Caxambu
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Summary of reviewsPalace Hotel de Caxambu enjoys a superb central location in Caxambu, making it easy for guests to explore the city's attractions on foot. The proximity to Parque das Águas and various dining and shopping options, along with the historic charm of the building dating back to 1892, provide a unique and convenient lodging experience.
Breakfast at the hotel is a standout, offering a varied and delicious array of foods that highlight Minas Gerais cuisine, such as cheese bread and cornbread. Guests praise the attentive and pleasant service, enjoying a heavenly and sensational morning meal that often exceeds expectations. Although some found the breakfast organization could be improved, the overall experience remains highly positive.
The hotel's dining options overall receive commendation, especially for the breakfast and dinner offerings, which are noted for their quality and variety. While some guests found the evening service lacking and the restaurant closed during off-seasons, others appreciated the full-course meals and buffet options, enhanced by pleasant background music.
The accommodations feature spacious rooms that maintain a historic charm while incorporating modern updates. However, some guests noted a need for renovations and better maintenance, mentioning outdated decor and occasional issues with cleanliness and comfort. Bathrooms vary in condition with some being updated and others in need of repairs.
Despite these mixed reviews on accommodations, the staff at Palace Hotel de Caxambu receive exceptional praise. The team, from reception to housekeeping, is noted for their warm, friendly and professional service. Special mentions go to the recreation team for their engaging activities with children. The courteous and helpful nature of the staff significantly enhances the guest experience.
The hotel's wifi is generally well-regarded, providing a reliable and fast connection throughout the property, despite occasional signal drops.
Spa facilities at the hotel are positively reviewed, featuring well-maintained dry and steam saunas, heated pools and a charming wood-burning stove system for heating. Some areas of the spa, like the relaxation room, could benefit from better upkeep, yet the services offered contribute greatly to guest satisfaction.
The pool facilities are a major highlight with multiple heated and clean pools, including a popular children's pool with a slide. The pool area is described as beautiful, relaxing and well-maintained, adding a delightful aspect to guests' stays.
Parking facilities receive mixed reviews. While secure and free, the parking lot's distance from the hotel and small size are noted inconveniences. Valet service is available but may be slow and improvements could enhance the overall parking experience.
For families, the Palace Hotel de Caxambu provides a welcoming environment with family-friendly activities, special toy-filled areas for children and memorable events, making it an excellent choice for a family vacation.
Overall, Palace Hotel de Caxambu excels in location, staff hospitality, breakfast and pool amenities with positive remarks on cleanliness and spa services, making it a cherished destination for many guests despite some areas needing improvement.
Categories
Breakfast at the hotel is a standout, offering a varied and delicious array of foods that highlight Minas Gerais cuisine, such as cheese bread and cornbread. Guests praise the attentive and pleasant service, enjoying a heavenly and sensational morning meal that often exceeds expectations. Although some found the breakfast organization could be improved, the overall experience remains highly positive.
The hotel's dining options overall receive commendation, especially for the breakfast and dinner offerings, which are noted for their quality and variety. While some guests found the evening service lacking and the restaurant closed during off-seasons, others appreciated the full-course meals and buffet options, enhanced by pleasant background music.
The accommodations feature spacious rooms that maintain a historic charm while incorporating modern updates. However, some guests noted a need for renovations and better maintenance, mentioning outdated decor and occasional issues with cleanliness and comfort. Bathrooms vary in condition with some being updated and others in need of repairs.
Despite these mixed reviews on accommodations, the staff at Palace Hotel de Caxambu receive exceptional praise. The team, from reception to housekeeping, is noted for their warm, friendly and professional service. Special mentions go to the recreation team for their engaging activities with children. The courteous and helpful nature of the staff significantly enhances the guest experience.
The hotel's wifi is generally well-regarded, providing a reliable and fast connection throughout the property, despite occasional signal drops.
Spa facilities at the hotel are positively reviewed, featuring well-maintained dry and steam saunas, heated pools and a charming wood-burning stove system for heating. Some areas of the spa, like the relaxation room, could benefit from better upkeep, yet the services offered contribute greatly to guest satisfaction.
The pool facilities are a major highlight with multiple heated and clean pools, including a popular children's pool with a slide. The pool area is described as beautiful, relaxing and well-maintained, adding a delightful aspect to guests' stays.
Parking facilities receive mixed reviews. While secure and free, the parking lot's distance from the hotel and small size are noted inconveniences. Valet service is available but may be slow and improvements could enhance the overall parking experience.
For families, the Palace Hotel de Caxambu provides a welcoming environment with family-friendly activities, special toy-filled areas for children and memorable events, making it an excellent choice for a family vacation.
Overall, Palace Hotel de Caxambu excels in location, staff hospitality, breakfast and pool amenities with positive remarks on cleanliness and spa services, making it a cherished destination for many guests despite some areas needing improvement.
Historic Hotel
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Pool Water Slide Pool Lap Lanes Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Pool Lap Lanes
Hotel with Pool Water Slide
Guest Reviews
Palace Hotel de Caxambu boasts an excellent and privileged location right in the center of Caxambu. It is highly praised for its proximity to notable attractions such as the Parque das Águas (Water Park), making it easy for guests to explore the city on foot. The hotel's central position also means it is close to a variety of restaurants, shops and other amenities, ensuring convenience for its visitors. The historic charm of the building, dating back to 1892, adds a unique touch to the overall experience. The ease of access to the main attractions without needing a car is a frequent highlight with guests appreciating the ability to walk to most points of interest. Additionally, the hotel’s location offers a calm and peaceful environment despite being in the busy city center, making it an ideal choice for both relaxation and exploration.
At the Palace Hotel de Caxambu, the breakfast experience consistently stands out as a highlight for guests. Reviews frequently mention the wonderful, delicious and very good nature of the breakfast, emphasizing its abundant and varied offerings. Guests are particularly delighted by the typically Mineiro breakfast with treats unique to Minas Gerais, such as the unmatched cheese bread and cornbread. The service is often highlighted for being attentive and pleasant, enhancing the overall dining experience.
The breakfast buffet is praised for its wide variety with plenty of options to satisfy different tastes, including homemade sweets, fresh fruit, natural juices and exceptional pão de queijo. Some guests appreciate the ability to order items made to request, adding a personalized touch that makes a significant difference. Others enjoyed the serene atmosphere with soft music playing in the background.
Despite some mentioning that the breakfast could be more organized or that certain items were repetitive, the overwhelming majority of reviews are highly positive. Guests describe the breakfast as heavenly, splendid and sensational, indicating that it often exceeded their expectations. The excellent quality of food and the dedication of the kitchen staff are frequently commended.
Overall, whether it's a hearty start to the day with a varied selection or enjoying a relaxed meal with good coffee, the breakfast at Palace Hotel de Caxambu is a cherished experience that garners high praise from visitors.
Guests of the Palace Hotel de Caxambu convey a generally positive impression of the dining experiences, highlighted by the excellent breakfast and dinner offered at the hotel's restaurant. Many reviews praise the wonderful and delicious food, emphasizing the quality of Minas Gerais cuisine and the variety available. Guests particularly note the magnificent breakfasts with many options and the very good dinner options that provide a good cost-benefit ratio. Despite some finding the evening service disappointing and mentioning the limited options during low season, others appreciate the restaurant's full-course meals and the ability to serve themselves at the buffet. The addition of background music in the restaurant is also highlighted as a pleasant enhancement to the dining atmosphere. However, it is worth noting complaints about the restaurant being closed for lunch and dinner during the off-season and some criticism about the high cost relative to the simplicity of some dishes. In summary, while there are areas for improvement, many dine-in experiences at the hotel are memorable and well-regarded by guests.
Palace Hotel de Caxambu receives mixed reviews for its accommodations with a recurring highlight being the size of the rooms. Guests frequently note that the rooms are exceedingly spacious, providing a sense of airy comfort not commonly found in modern hotels. The historic charm of the rooms is appreciated with some rooms maintaining their old-fashioned elegance while incorporating modern updates.
However, many reviews mention the need for significant renovations and better maintenance overall. Issues such as outdated decor, non-functional air conditioning and musty smells are noted. Comfort levels in the rooms vary; while some find the rooms comfortable and clean, others point out uncomfortable beds, hard mattresses and poorly maintained facilities.
Bathrooms, much like the rooms, are a mixed bag. Some have been updated and are in good condition, while others are described as cramped, old-fashioned or in need of repairs. Cleanliness is generally praised, though occasional lapses are mentioned, such as finding cigarette butts after cleaning or dealing with leaks.
Noise can be an issue, particularly in rooms facing the busy street. Despite these drawbacks, the historical ambiance of the hotel and its spacious accommodations provide a unique experience that some guests find charming and worthwhile.
The guest reviews for Palace Hotel de Caxambu present a mixed evaluation of the beds. On the positive side, many guests highlighted the beds' comfort with phrases like "excellent bed," "comfortable bed and pillows," and "super comfortable bed" frequently mentioned. Several reviews noted the spaciousness and softness of the mattresses, referring to them as "perfectly soft and comfortable" and "comfortable room."
However, there are numerous complaints as well. Some guests felt the beds were too stiff or hard, while others experienced issues with noise and stability, describing situations where the bed "made a lot of noise" or had broken parts. Multiple reviews criticized the state of the bedding, calling out "stained sheets," "torn bedding," and an overall need for improvement in quality. There were also reports of discomfort from mattresses being old or worn-out and several comments about double beds composed of two single beds pushed together, which did not meet guests' expectations.
In summary, while some guests found the beds extremely comfortable and conducive to a good night's sleep, others encountered significant issues with comfort, noise and bedding quality. This dual nature of feedback suggests that while efforts have been made to provide comfortable accommodations, there is still room for improvement to ensure consistency in bed quality and guest satisfaction.
The Palace Hotel de Caxambu generally receives high marks for cleanliness from its guests. Many reviewers found the hotel to be very clean and well-maintained, highlighting the spotless rooms, fresh linens and well-kept common areas. The housekeeping staff often receives praise for maintaining exceptionally clean environments with some descriptions mentioning impeccable and amazing cleanliness.
Despite the overall positive reception, several reviews indicate areas where improvements are needed. Specific concerns include the cleanliness of bathrooms, which some guests found lacking and occasional dust issues in rooms and common areas. In a few instances, guests noted that the overall cleaning could benefit from more thoroughness, especially regarding fixtures and specific elements of the facilities.
Additionally, there were remarks about dated aspects of the hotel that could use more regular maintenance, such as corridors with historical charm that might need fresh painting or attention. Some specific complaints included minor issues like rough towels, the presence of dust or dirt in certain areas and isolated mentions of pests or unclean items that affected the overall guest experience.
While the hotel does boast an overall positive impression for cleanliness, incorporating more detailed and consistent cleaning routines, especially in bathrooms and older parts of the building, could enhance guest satisfaction further.
The Palace Hotel de Caxambu is renowned for its exceptional hospitality, demonstrated by the remarkably attentive and friendly staff. Guests frequently praised the employees for being not only very helpful but also extremely courteous and professional. The dedication of the team is evident with numerous mentions of how the staff goes above and beyond to ensure a comfortable and delightful stay.
From the receptionists to the housekeeping team, every member is noted for their warm welcome and sincere efforts to cater to guests' needs. Special attention is given to the recreation team, particularly Aunt Antônia and Uncle Matheus, for their engaging activities with the young guests, which adds a memorable touch for families.
The dining experience is elevated by the attentive and proactive service of the kitchen and restaurant staff, who are always quick to address any requests. Breakfast is made even more pleasant by the cheerful morning team, contributing to an overall delightful start to the day.
The exceptional service extends to the valet and concierge services, where staff members are always ready with helpful recommendations and swift solutions to ensure a seamless experience. The polite and accommodating nature of the employees has left a lasting impression on visitors, making the staff a standout feature of the Palace Hotel de Caxambu.
In conclusion, the Palace Hotel de Caxambu truly excels in customer service with numerous commendations for its friendly and professional team who consistently provide phenomenal service from check-in to check-out.
At the Palace Hotel de Caxambu, guests generally appreciate the reliability and speed of the wifi. The internet connection is available throughout the hotel, including all areas and facilities, making it easy to stay connected. Many guests note that the wifi is fast and works exceptionally well, highlighting its reliability. However, a few reviews mention intermittent signal drops, particularly in the rooms, which points to some fluctuation in performance. Despite this, the majority of guests seem satisfied with the wifi experience. There have been instances where guests were not provided with the wifi password immediately, which caused some inconvenience. Nonetheless, once accessed, the wifi is described as good, perfect and excellent by many, adding to the hotel's overall positive experience.
Palace Hotel de Caxambu offers a range of spa facilities that have generally left guests with a positive impression. The hotel features both dry and steam saunas, which many have found to be spectacular and well-maintained, although there are a few mentions of the relaxation room needing better upkeep. The spa includes heated pools, which guests describe as great and well-preserved. The afternoon tea service has also been highlighted as fantastic, adding to the overall relaxing experience.
The spa area boasts a unique feature where the steam room, sauna and swimming pool are heated using a massive wood-burning stove, providing a distinct and charming touch. Services within the spa are well-rated, contributing to the comfort and satisfaction of the guests. Although some areas such as the sauna could see improvements, the general consensus is that the spa facilities are excellent and a valuable part of the hotel experience.
Complementing the spa, the hotel provides good refreshment options and sufficient parking, making it a convenient and pleasant place to stay, especially when passing through Caxambu. Overall, the combination of effective amenities and attentive services makes Palace Hotel de Caxambu a solid choice for travelers seeking relaxation and comfort.
The Palace Hotel de Caxambu is highly praised for its impressive pool facilities, which serve as a major highlight for guests. The hotel boasts multiple pools, including large heated options and a clean, well-maintained outdoor pool. Families particularly appreciate the heated children's pool and water slide, making it a hit with kids.
Guests find the pool area inviting and perfect for relaxation, often describing it as beautiful and welcoming. The warm water and ample seating create a comfortable setting to unwind. Cleanliness is consistently noted with many reviewers applauding the sparkling clean condition of the pools.
The pool services, including the pool bar, receive positive feedback, although some guests mentioned a desire for more snack options. Additional leisure amenities like a sauna and game room complement the pool experience, providing varied entertainment.
Overall, the pool area at the Palace Hotel de Caxambu is described as wonderful with excellent facilities that cater to both relaxation and fun, making it a memorable part of guests' stays.
'Palace Hotel de Caxambu' features a mixed experience when it comes to parking according to guest reviews. On a positive note, the hotel offers free, secure and covered parking, providing excellent cost-benefit for guests. Some guests appreciate that the parking, although located outside the hotel premises, is relatively close—approximately 100 meters away. The covered garage is described as conserved and safe, which indicates good maintenance.
However, guests noted several issues with the parking facilities. The distance of the parking lot from the hotel is a point of inconvenience, as it can be far and require walking, which may be problematic for some. Valet parking services are available, but the service has been described as slow and frustrating. Furthermore, the parking garage is small, often leading to congestion and difficulty in finding a spot.
Other mentioned concerns include the need for modernization and improvement of the parking facilities. The entry to the parking is reported to be confusing and guests have sometimes had to leave their vehicles on the street due to lack of space or in front of the hotel. Despite the challenges, the availability of free parking and the overall security of the garage are positive aspects to keep in mind. The hotel management may consider these reviews for future improvements to enhance guest satisfaction with their parking experience.
Palace Hotel de Caxambu is a fantastic choice for families seeking a welcoming and engaging vacation spot. The hotel offers a family-friendly environment with a rich history that appeals to guests of all ages. Children are catered to with special areas filled with toys, recreational activities and even surprise events like an Easter celebration. The swimming pools and kids' play areas are particularly popular among young guests.
The hotel ensures a comfortable stay with spacious family rooms and separate areas for children, enhancing the family-oriented experience. Monitors and staff are attentive, making sure young guests are entertained and safe. The cozy and rustic ambiance, coupled with polite and friendly staff, makes guests feel right at home.
Families appreciate the historical charm of the centennial building and the family-friendly facilities that encourage multi-generational enjoyment. With its myriad of family activities and warm hospitality, the Palace Hotel de Caxambu leaves families eager to return for another memorable stay.
Palace Hotel de Caxambu offers a cost-effective stay with several commendable aspects, despite its clear need for modernization and repairs. Conveniently located near the water park and featuring a decent breakfast, the hotel proves to be an adequate choice for those seeking budget accommodation. Its facilities, though well-maintained, show signs of age and require significant restoration with outdated installations and an overall state of conservation that could be improved.
While some describe the hotel as more akin to a large two-star establishment, others find that it fully meets expectations given its reasonable daily rates, suggesting a good cost-benefit ratio. Though the building and some rooms need aligning and the garage is offsite but nearby, the general consensus indicates that the experience aligns with a comfortable three-star atmosphere. However, the hotel’s lingering issue with an old, poorly maintained infrastructure should be addressed to enhance guest satisfaction.
Palace Hotel de Caxambu is well-regarded for its comfort and suitability for business travelers. Guests frequently highlight the business-oriented services and the helpfulness of employees during business meetings. The hotel offers facilities specifically for meetings, equipped spaces for both business and entertainment needs and dining areas that can be used for work purposes. The WiFi is reported to be reliable for business communication and laptop use, making it a good choice for business travel. While the hotel does need some maintenance, the attentive and welcoming staff contribute positively to the overall experience.
The Palace Hotel de Caxambu boasts an exceptional outdoor pool experience, highly praised by guests. The outdoor pool is frequently appreciated for its large size and immaculate cleanliness, set amidst beautiful scenery that enhances relaxation. Visitors particularly enjoy the well-maintained heated pools, including a heated indoor option and a special heated children's pool, which add to the hotel's appeal. The outdoor pool area is described as nice and relaxing, providing a pleasant atmosphere for guests to unwind. The hotel's pools and sauna stand out as notable amenities, contributing to an overall excellent swimming experience. A nice park complements the pool facilities, combining natural beauty with the amenities for a refreshing retreat.
Palace Hotel de Caxambu is an exceptional destination for travelers who appreciate historical havens. This iconic establishment, dating back to 1892, stands as one of Brazil's oldest operational hotels. Its preservation of original period features transports guests to the 19th and early 20th centuries, creating a unique time-travel experience. The hotel, nestled in the heart of Caxambu, boasts antique furniture, classic decor and a century-old ambiance that many liken to staying in a museum.
Despite its age, the hotel is well-maintained and exudes a charming, nostalgic atmosphere. Guests are enamored by its colonial architecture, period decorations and historical artifacts, which vividly illustrate the hotel's storied past. Walking through its corridors, one encounters photographs and objects that tell the history of Brazil and Minas Gerais, adding to the sense of stepping back in time.
The Palace Hotel's commitment to preserving its historical integrity while offering a comfortable stay makes it a unique blend of luxury and simplicity. The communal spaces and rooms are laden with vintage charm, yet they retain a timeless elegance. This harmonious blend of the old and the present captivates visitors, allowing them to relive the golden age of casinos and the opulence of early Brazilian hospitality.
Staying at Palace Hotel de Caxambu offers more than just a night's rest; it's an enriching journey through Brazil's history, a delightful experience steeped in heritage and tradition, worth savoring for anyone who visits.
Location Show Map
Location
Breakfast
The breakfast buffet is praised for its wide variety with plenty of options to satisfy different tastes, including homemade sweets, fresh fruit, natural juices and exceptional pão de queijo. Some guests appreciate the ability to order items made to request, adding a personalized touch that makes a significant difference. Others enjoyed the serene atmosphere with soft music playing in the background.
Despite some mentioning that the breakfast could be more organized or that certain items were repetitive, the overwhelming majority of reviews are highly positive. Guests describe the breakfast as heavenly, splendid and sensational, indicating that it often exceeded their expectations. The excellent quality of food and the dedication of the kitchen staff are frequently commended.
Overall, whether it's a hearty start to the day with a varied selection or enjoying a relaxed meal with good coffee, the breakfast at Palace Hotel de Caxambu is a cherished experience that garners high praise from visitors.
Dinner
Rooms
However, many reviews mention the need for significant renovations and better maintenance overall. Issues such as outdated decor, non-functional air conditioning and musty smells are noted. Comfort levels in the rooms vary; while some find the rooms comfortable and clean, others point out uncomfortable beds, hard mattresses and poorly maintained facilities.
Bathrooms, much like the rooms, are a mixed bag. Some have been updated and are in good condition, while others are described as cramped, old-fashioned or in need of repairs. Cleanliness is generally praised, though occasional lapses are mentioned, such as finding cigarette butts after cleaning or dealing with leaks.
Noise can be an issue, particularly in rooms facing the busy street. Despite these drawbacks, the historical ambiance of the hotel and its spacious accommodations provide a unique experience that some guests find charming and worthwhile.
Beds
However, there are numerous complaints as well. Some guests felt the beds were too stiff or hard, while others experienced issues with noise and stability, describing situations where the bed "made a lot of noise" or had broken parts. Multiple reviews criticized the state of the bedding, calling out "stained sheets," "torn bedding," and an overall need for improvement in quality. There were also reports of discomfort from mattresses being old or worn-out and several comments about double beds composed of two single beds pushed together, which did not meet guests' expectations.
In summary, while some guests found the beds extremely comfortable and conducive to a good night's sleep, others encountered significant issues with comfort, noise and bedding quality. This dual nature of feedback suggests that while efforts have been made to provide comfortable accommodations, there is still room for improvement to ensure consistency in bed quality and guest satisfaction.
Cleanliness
Despite the overall positive reception, several reviews indicate areas where improvements are needed. Specific concerns include the cleanliness of bathrooms, which some guests found lacking and occasional dust issues in rooms and common areas. In a few instances, guests noted that the overall cleaning could benefit from more thoroughness, especially regarding fixtures and specific elements of the facilities.
Additionally, there were remarks about dated aspects of the hotel that could use more regular maintenance, such as corridors with historical charm that might need fresh painting or attention. Some specific complaints included minor issues like rough towels, the presence of dust or dirt in certain areas and isolated mentions of pests or unclean items that affected the overall guest experience.
While the hotel does boast an overall positive impression for cleanliness, incorporating more detailed and consistent cleaning routines, especially in bathrooms and older parts of the building, could enhance guest satisfaction further.
Staff
From the receptionists to the housekeeping team, every member is noted for their warm welcome and sincere efforts to cater to guests' needs. Special attention is given to the recreation team, particularly Aunt Antônia and Uncle Matheus, for their engaging activities with the young guests, which adds a memorable touch for families.
The dining experience is elevated by the attentive and proactive service of the kitchen and restaurant staff, who are always quick to address any requests. Breakfast is made even more pleasant by the cheerful morning team, contributing to an overall delightful start to the day.
The exceptional service extends to the valet and concierge services, where staff members are always ready with helpful recommendations and swift solutions to ensure a seamless experience. The polite and accommodating nature of the employees has left a lasting impression on visitors, making the staff a standout feature of the Palace Hotel de Caxambu.
In conclusion, the Palace Hotel de Caxambu truly excels in customer service with numerous commendations for its friendly and professional team who consistently provide phenomenal service from check-in to check-out.
Wi-Fi
Spa
The spa area boasts a unique feature where the steam room, sauna and swimming pool are heated using a massive wood-burning stove, providing a distinct and charming touch. Services within the spa are well-rated, contributing to the comfort and satisfaction of the guests. Although some areas such as the sauna could see improvements, the general consensus is that the spa facilities are excellent and a valuable part of the hotel experience.
Complementing the spa, the hotel provides good refreshment options and sufficient parking, making it a convenient and pleasant place to stay, especially when passing through Caxambu. Overall, the combination of effective amenities and attentive services makes Palace Hotel de Caxambu a solid choice for travelers seeking relaxation and comfort.
Pool
Guests find the pool area inviting and perfect for relaxation, often describing it as beautiful and welcoming. The warm water and ample seating create a comfortable setting to unwind. Cleanliness is consistently noted with many reviewers applauding the sparkling clean condition of the pools.
The pool services, including the pool bar, receive positive feedback, although some guests mentioned a desire for more snack options. Additional leisure amenities like a sauna and game room complement the pool experience, providing varied entertainment.
Overall, the pool area at the Palace Hotel de Caxambu is described as wonderful with excellent facilities that cater to both relaxation and fun, making it a memorable part of guests' stays.
Parking
However, guests noted several issues with the parking facilities. The distance of the parking lot from the hotel is a point of inconvenience, as it can be far and require walking, which may be problematic for some. Valet parking services are available, but the service has been described as slow and frustrating. Furthermore, the parking garage is small, often leading to congestion and difficulty in finding a spot.
Other mentioned concerns include the need for modernization and improvement of the parking facilities. The entry to the parking is reported to be confusing and guests have sometimes had to leave their vehicles on the street due to lack of space or in front of the hotel. Despite the challenges, the availability of free parking and the overall security of the garage are positive aspects to keep in mind. The hotel management may consider these reviews for future improvements to enhance guest satisfaction with their parking experience.
Family
The hotel ensures a comfortable stay with spacious family rooms and separate areas for children, enhancing the family-oriented experience. Monitors and staff are attentive, making sure young guests are entertained and safe. The cozy and rustic ambiance, coupled with polite and friendly staff, makes guests feel right at home.
Families appreciate the historical charm of the centennial building and the family-friendly facilities that encourage multi-generational enjoyment. With its myriad of family activities and warm hospitality, the Palace Hotel de Caxambu leaves families eager to return for another memorable stay.
3 Star
While some describe the hotel as more akin to a large two-star establishment, others find that it fully meets expectations given its reasonable daily rates, suggesting a good cost-benefit ratio. Though the building and some rooms need aligning and the garage is offsite but nearby, the general consensus indicates that the experience aligns with a comfortable three-star atmosphere. However, the hotel’s lingering issue with an old, poorly maintained infrastructure should be addressed to enhance guest satisfaction.
Business
Outdoor Pool
Historic
Despite its age, the hotel is well-maintained and exudes a charming, nostalgic atmosphere. Guests are enamored by its colonial architecture, period decorations and historical artifacts, which vividly illustrate the hotel's storied past. Walking through its corridors, one encounters photographs and objects that tell the history of Brazil and Minas Gerais, adding to the sense of stepping back in time.
The Palace Hotel's commitment to preserving its historical integrity while offering a comfortable stay makes it a unique blend of luxury and simplicity. The communal spaces and rooms are laden with vintage charm, yet they retain a timeless elegance. This harmonious blend of the old and the present captivates visitors, allowing them to relive the golden age of casinos and the opulence of early Brazilian hospitality.
Staying at Palace Hotel de Caxambu offers more than just a night's rest; it's an enriching journey through Brazil's history, a delightful experience steeped in heritage and tradition, worth savoring for anyone who visits.
Yes, Palace Hotel de Caxambu has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Pool Water Slide, Outdoor Pool.
Yes, a spa is available at Palace Hotel de Caxambu.
No, Palace Hotel de Caxambu doesn't allow dogs.
Yes, parking facilities are available at Palace Hotel de Caxambu.
Yes, Palace Hotel de Caxambu has a gym.
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