HOTEL VINTE UM

Ceilandia -15.82551700, -48.09768200 , Setor M Qnm 21 Conjunto B (Show on Map)


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHOTEL VINTE UM earns generally positive reviews, especially regarding its location, cleanliness and staff service. The hotel is strategically situated in Ceilandia, close to a shopping mall and central areas, which most guests find highly convenient despite its distance from downtown Brasilia. The beautiful lobby, efficient room service and friendly staff further emphasize the appeal of its location.

Guests largely praise the breakfast for its variety, taste and generous portions, though some suggest improvements in options and hot dishes. The dinner, served via room service, also presents room for enhancement, particularly in the selection of commercial dishes.

Rooms at HOTEL VINTE UM are noted for their spaciousness, aesthetic appeal and cleanliness. Features like effective air conditioning and robust showers contribute to a comfortable stay. However, noise insulation and occasional maintenance issues, such as lighting and clogged drains, have been mentioned as areas needing attention.

Cleanliness throughout the hotel receives high marks with guests frequently highlighting the immaculate and fragrant rooms. The hotel environment is both clean and well-organized, enhancing the overall guest experience.

The staff at HOTEL VINTE UM is frequently commended for their politeness, attentiveness and professional demeanor, making visitors feel welcome. While most interactions are positive, there are occasional mentions of less favorable service from certain staff members.

Parking is a mixed bag with some appreciating the ample space for larger cars, while others find the garage too tight with difficult access ramps and insufficient space.

Lastly, guests have varied opinions on the beds. Many find them comfortable and clean, contributing to a restful night. However, there are notable complaints about the beds being uncomfortable or noisy and issues with combining two single beds to form doubles.

In summary, HOTEL VINTE UM generally provides a positive stay with commendable location, cleanliness and staff service, though it has a few areas for improvement such as parking, soundproofing and bed comfort.
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Family Friendly Hotel

Hotel with Parking

Room Types
Deluxe King Room Offering free toiletries, this double room includes a private bathroom with a shower. This double room has air conditioning, TV with satellite channels, city views, as well as wine/champagne for guests. The unit has 1 bed.

Double Room The double room provides air conditioning and a wardrobe, as well as a private bathroom featuring a shower. The unit offers 2 beds.

King Room with Spa Bath This double room boasts a hot tub. The double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. The double room features a tiled floor. The unit offers 1 bed.

Triple Room The triple room offers air conditioning and a wardrobe, as well as a private bathroom boasting a shower. The triple room provides a tiled floor. The unit has 2 beds.

Single Room The single room provides air conditioning and a wardrobe, as well as a private bathroom featuring a shower. The single room features a tiled floor. The unit offers 1 bed.

Guest Reviews
Location
Hotel Vinte Um boasts a highly favorable location, particularly for those working in Ceilandia and the surrounding areas. Guests consistently highlight the hotel's advantageous positioning, describing it as good, excellent and great. The hotel is centrally situated, close to a significant shopping mall and a small center in Ceilandia, which enhances its convenience.

While the proximity to various destinations is a strong point, there is a mention of the hotel being a bit distant from downtown Brasilia. Despite this, the ease of access and the strategic placement seem to outweigh this minor drawback for most visitors.

Complementing the location, other positives include a very beautiful lobby, good room service and the friendliness of the staff. The breakfast also receives positive remarks, though it is noted that there is room for improvement in some areas like the garage and the access ramp to the parking lot. Nonetheless, the hotel's prime location remains a key highlight for guests visiting the area.

Breakfast
The breakfast experience at HOTEL VINTE UM has received a mix of feedback from guests with the majority leaning favorably. Many guests commend the breakfast for being delicious, plentiful with a wide variety of options available. Terms like excellent, wonderful and sensational frequently describe the food, highlighting its taste and abundance. Guests also note the breakfast's value for its cost, emphasizing its great reception and the attentive, helpful staff.

A number of reviews appreciate the simplicity yet completeness of the morning meal, finding it very good or very pleasant. The availability of sufficient time to enjoy breakfast is another plus for visitors.

However, some guests have pointed out areas for improvement. Criticisms include a lack of variety, few hot options beyond coffee and a general sense that the breakfast could be better. A few reviews describe the breakfast as weak or the worst they have encountered.

In summary, while there are occasional complaints, the breakfast at HOTEL VINTE UM is largely praised for its variety, flavor and generous portions, making it a bright spot for many guests during their stay.

Dinner
Hotel Vinte Um offers room service for dinner and their restaurant staff provides commendable service during meal times. While the breakfast features delicious hot dog sauce and scrambled eggs, the dinner experience leaves room for improvement. The commercial dish options for dinner could be enhanced for a better guest experience. However, the breakfast options, despite lacking hot dishes, receive positive feedback for their quality.

Rooms
HOTEL VINTE UM offers generally spacious and well-designed rooms, providing guests with comfort and organization. The aesthetics of the rooms receive high praise for their beauty, delicate paintings and cleanliness, making the accommodations cozy and welcoming. The air conditioning control works well and the strong shower in the bathroom is often highlighted as being perfect. Room service is quick and efficient, keeping the rooms tidy and clean.

However, there are some concerns regarding noise insulation with guests frequently mentioning disturbances from hallway conversations and noise. Additionally, a few reviews mention issues, such as moldy smells, inadequate lighting and occasional maintenance problems like clogged bathroom drains. Despite some rooms being smaller and lacking street-facing windows, many guests find them airy, well-lit and comfortable.

Overall, HOTEL VINTE UM delivers a mostly positive room experience with a few areas for improvement, particularly in soundproofing and some maintenance aspects.

Beds
At HOTEL VINTE UM, guests have shared varied experiences regarding the beds. Many guests praised the beds as comfortable, noting that they enjoyed a good or even comfortable night. Some guests specifically mentioned soft beds and a huge and perfect bed, which added to their pleasant stay. Cleanliness of the beds also received positive remarks.

On the downside, a significant number of guests reported issues with the beds being uncomfortable. Several mentioned that the beds were extremely or very uncomfortable, contributing to a less-than-ideal stay. Noise was another common issue with some guests finding the beds noisy or even extremely noisy. Combining two single beds to make a double bed also did not sit well with a few visitors with some reporting that it added to the discomfort. Despite these mixed reviews, the hotel still managed to gather appreciation for the comfortable and clean beds by many of its guests.

Cleanliness
HOTEL VINTE UM stands out for its impressive dedication to cleanliness, which has been frequently praised by guests. Reviewers consistently mention the excellent and impeccable cleaning standards maintained throughout the hotel. The rooms are noted to be very clean, spacious and new, contributing to a pleasant and comfortable stay.

Frequent mentions of clean and fragrant rooms highlight the attention to detail in maintaining a fresh atmosphere. The hotel's environment overall is described as extremely clean and well-organized, ensuring that guests feel at ease during their stay. Bathrooms are also recognized for their cleanliness and spaciousness, although there has been an occasional minor oversight.

In summary, HOTEL VINTE UM excels in cleanliness, offering a pristine and inviting environment that significantly enhances the guest experience.

Staff
HOTEL VINTE UM appears to be largely praised for its exemplary staff. Most guests highlight the politeness and courteousness of the staff, noting their friendliness and attentiveness. The reception service is particularly commended for its efficiency with many reviews describing the staff as extremely helpful and kind. Customer service is often rated as "10 out of 10," indicating high levels of satisfaction with how guests are treated.

Receptionists receive numerous compliments for their politeness and professional demeanor, contributing to a welcoming atmosphere. Specific staff members, such as Mr. Etevaldo, are mentioned for being particularly attentive and polite.

While the majority of comments are positive, a few reviews do mention less favorable interactions, pointing out that certain staff members were unwilling or provided bad service. One guest noted a negative experience with a night attendant and there were a couple of remarks about poor treatment by receptionists.

Overall, HOTEL VINTE UM seems to uphold a strong standard of customer service with many guests finding the staff to be a highlight of their stay. However, isolated incidents suggest that there may be occasional lapses in the otherwise excellent standard of service.

Parking
HOTEL VINTE UM offers a mixed experience when it comes to parking. While some guests found the garage excellent and appreciated the ample parking for larger cars, many noted significant challenges. The parking area is described frequently as tight with limited space that can make maneuvering difficult. Several guests mentioned that the access ramp to the garage is steep and irregular, adding to the difficulty. Additionally, the parking lot is described as small and very narrow with some guests having to park four houses away due to a full and cramped lot. Despite the private parking option, the overall consensus suggests that parking at HOTEL VINTE UM can be a tight squeeze and might present challenges for larger vehicles or those not comfortable with narrow spaces.


No, HOTEL VINTE UM doesn't have any pool.

No, a spa isn't available at HOTEL VINTE UM.

No, HOTEL VINTE UM doesn't allow dogs.

Yes, parking facilities are available at HOTEL VINTE UM.

No, HOTEL VINTE UM doesn't have a gym.

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