Located in St. M Qnm, this hotel offers a cozy and intimate atmosphere in Brasilia. Its smaller size ensures a personalized experience, making it a charming choice for travelers.
Lamour Hotel generally receives favorable reviews highlighting various positive aspects, though there's room for improvement in some areas. Its location is notably advantageous for those needing proximity to JK Shopping and Maurício de Nassau College with guests appreciating the convenience of the surrounding commercial area as well as the quietness for evening stays. While some express concerns about the safety of the area at night and its distance from the city center and airport, the overall sentiment is positive due to the excellent service, attentive staff and good, affordable meals.
The breakfast experience is largely praised for being well-served, punctual and delicious with many considering it one of the best they've had. The convenience of in-room delivery adds to its appeal, although occasional issues with delays, limited options and quality inconsistencies are mentioned. Nonetheless, polite staff and a good cost-benefit ratio enhance the breakfast's positive reception.
The rooms are often described as spacious, clean and equipped with modern furnishings and excellent lighting. Comfort is noted, particularly with the beds and cleanliness of the 3rd-floor rooms. However, challenges such as musty odors, cigarette smells, stained walls and occasional water issues persist. Soundproofing varies and some guests report noise disturbances. While generally comfortable and modern, the rooms sometimes fall short in cleanliness and maintenance.
Cleanliness across the hotel receives mixed reviews. Positive remarks focus on the clean environment, excellent housekeeping and specifically clean bathrooms and sheets. Conversely, some guests report issues with room sanitation, mold and residual smells, indicating inconsistency in hygiene standards.
The staff at Lamour Hotel earn high praise for their friendly and polite demeanor, especially the reception team noted for their efficiency and attentiveness. The breakfast service, in particular, is commended for its punctuality and good presentation. Despite occasional negative comments about staff approach, the majority of reviews lean towards satisfaction with the courteous service enhancing the overall guest experience.
Wi-Fi service at the hotel presents challenges with numerous guests experiencing connectivity issues and subpar internet quality. This is an area identified for potential improvement to match the hotel's positive attributes.
Parking at Lamour Hotel is mixed with free parking being a plus but limited spaces and tight spots causing inconvenience. The closed parking area provides added security, though patience and flexibility are often required.
Lastly, the beds are generally comfortable, contributing to a restful sleep with many guests appreciating the clean and comfy bedding. Some experience issues with dirty sheets, uncomfortable mattresses or worn furniture, suggesting variability in maintenance quality. Overall, the hotel offers a comfortable stay with room for enhancing consistency in service and amenities.
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