LAM Hotel Celorico de Basto
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Summary of reviewsLAM Hotel Celorico de Basto is highly regarded for its exceptional location in the center of Celorico de Bastos, offering guests easy access to local restaurants, shops and nearby attractions like Mondim. The hotel’s tranquil yet central setting, coupled with amenities such as a spa and swimming pool, makes it ideal for both relaxation and exploration.
The breakfast offerings receive mixed reviews but lean towards positive with many guests finding it varied, satisfying and enhanced by friendly staff. However, there is room for improvement in terms of variety, particularly for fruit and vegan options. Dinner feedback is also mixed with some guests praising the quality and presentation of meals, while others feel the menu lacks variety and sophistication, not meeting the expectations of a four-star hotel.
Rooms at LAM Hotel Celorico de Basto are generally praised for their comfort, spaciousness and modern decor. Guests appreciate the cleanliness, comfortable beds and well-maintained bathrooms. However, occasional issues with room size, insulation, humidity and certain fixtures were reported.
Cleanliness of the hotel is frequently commended with guests noting clean and well-maintained rooms and facilities. Nonetheless, some concerns about specific areas such as dirty carpets and less clean outdoor spaces were mentioned. Maintenance and preventive upkeep appear to need attention to ensure consistent standards.
The staff at LAM Hotel Celorico de Basto are a standout feature, consistently praised for their friendliness, professionalism and helpfulness. Specific staff members received glowing mentions for their exceptional service, significantly enhancing guests' experiences at the hotel.
Parking is generally positive with a free indoor garage offering secure vehicle storage, though some guests found the garage spaces small and occasionally difficult to secure.
Family amenities are somewhat limited with some guests noting the pool was not particularly child-friendly and the absence of a designated play area. Despite these limitations, suites are described as good for children.
Bed comfort generally receives positive remarks, although there are inconsistencies with some guests finding the mattresses and pillows either too soft or in need of replacement. The practice of using two single mattresses for double beds detracted from the comfort for a few visitors.
While the hotel aims to meet four-star standards, several guests feel it falls short in areas such as room maintenance, cleanliness, meal quality and overall service. Improvement in these areas would better align the establishment with its rating.
For business travelers, the hotel offers a comfortable stay and essential amenities like good Wifi and a business center. However, enhancement of the conference facilities would improve the business experience.
Accessibility is another highlight with positive feedback on the hotel's location and accessible rooms. Minor improvements, particularly adding a handrail for the outdoor pool, would enhance the accessibility further.
Overall, LAM Hotel Celorico de Basto provides a generally pleasant stay with strong points in location, staff hospitality and comfort, though addressing specific areas of critique would elevate the experience in line with four-star expectations.
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The breakfast offerings receive mixed reviews but lean towards positive with many guests finding it varied, satisfying and enhanced by friendly staff. However, there is room for improvement in terms of variety, particularly for fruit and vegan options. Dinner feedback is also mixed with some guests praising the quality and presentation of meals, while others feel the menu lacks variety and sophistication, not meeting the expectations of a four-star hotel.
Rooms at LAM Hotel Celorico de Basto are generally praised for their comfort, spaciousness and modern decor. Guests appreciate the cleanliness, comfortable beds and well-maintained bathrooms. However, occasional issues with room size, insulation, humidity and certain fixtures were reported.
Cleanliness of the hotel is frequently commended with guests noting clean and well-maintained rooms and facilities. Nonetheless, some concerns about specific areas such as dirty carpets and less clean outdoor spaces were mentioned. Maintenance and preventive upkeep appear to need attention to ensure consistent standards.
The staff at LAM Hotel Celorico de Basto are a standout feature, consistently praised for their friendliness, professionalism and helpfulness. Specific staff members received glowing mentions for their exceptional service, significantly enhancing guests' experiences at the hotel.
Parking is generally positive with a free indoor garage offering secure vehicle storage, though some guests found the garage spaces small and occasionally difficult to secure.
Family amenities are somewhat limited with some guests noting the pool was not particularly child-friendly and the absence of a designated play area. Despite these limitations, suites are described as good for children.
Bed comfort generally receives positive remarks, although there are inconsistencies with some guests finding the mattresses and pillows either too soft or in need of replacement. The practice of using two single mattresses for double beds detracted from the comfort for a few visitors.
While the hotel aims to meet four-star standards, several guests feel it falls short in areas such as room maintenance, cleanliness, meal quality and overall service. Improvement in these areas would better align the establishment with its rating.
For business travelers, the hotel offers a comfortable stay and essential amenities like good Wifi and a business center. However, enhancement of the conference facilities would improve the business experience.
Accessibility is another highlight with positive feedback on the hotel's location and accessible rooms. Minor improvements, particularly adding a handrail for the outdoor pool, would enhance the accessibility further.
Overall, LAM Hotel Celorico de Basto provides a generally pleasant stay with strong points in location, staff hospitality and comfort, though addressing specific areas of critique would elevate the experience in line with four-star expectations.
Hotel with Swimming Pool
This 4-star hotel features both an outdoor and indoor pool, providing options for swimming regardless of the weather. It also offers a spa, gym, and on-site restaurant, making it a comprehensive choice for relaxation and recreation.
Heated Pool Indoor Pool Outdoor Pool
Hotel with Parking
This hotel offers parking facilities for guests. It is a conveniently located hotel in Celorico de Basto, providing easy access to nearby attractions and amenities.
Accessible Hotel
This hotel offers accessible parking, wheelchair access throughout the premises, and an elevator providing access to upper floors, ensuring ease of movement for guests with mobility needs.
4-Star Hotel
This 4-star hotel offers both indoor and outdoor pools, a spa, and a gym. It features a restaurant serving regional specialties and local wines. The rooms are elegantly decorated and include modern amenities like air conditioning and flat-screen TVs.
Hotel with Outdoor Pool
As a hotel in Celorico de Basto, this property features an outdoor pool available for guest use.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
About LAM Hotel Celorico de Basto
License: 7269
Guest Reviews
Location
Guests appreciate the quiet atmosphere and the beautiful surrounding landscape, which offers a serene environment perfect for a restful stay. The hotel is not only well-situated but also boasts excellent amenities such as a spa and swimming pool, enhancing the overall experience. The combination of its prime location, modern facilities and calm ambiance makes it a great choice for a relaxing weekend getaway or an extended stay in a quieter setting.
Its proximity to Mondim, just a 10-minute drive away, adds to its appeal for those looking to explore the wider region. With a reputation for being well-located, easy to find and providing good access to both the city center and the surrounding areas, LAM Hotel Celorico de Basto is highly regarded by its guests for offering a harmonious blend of convenience and tranquility.
Breakfast
However, there are notable areas of critique. Some guests felt that the breakfast lacked variety, especially in terms of fruit and local products. A few reviews specifically mention limited healthy and vegan options. Another common criticism is that the breakfast can sometimes feel insufficient for a 4-star hotel with some guests noting it met only the minimum requirements. Issues like untimely replenishment of supplies and a noisy kitchen staff were also pointed out. Additionally, certain reviews mentioned scheduling issues and the absence of specific foods like deli meat and eggs at particular times.
Despite these mixed reviews, the general consensus leans towards the breakfast being good with several guests emphasizing how well it met their expectations and enhanced their stay at LAM Hotel Celorico de Basto.
Dinner
However, there are notable areas for improvement. Several guests mentioned that the dinner options were limited, often repeating the same meat dish, which lacked variety and sophistication. Some found the dinner quite basic, likening it to daily specials at a tavern rather than a four-star hotel dining experience. Specific dishes, such as the Codfish à Braga, were criticized for their poor execution. The overall sentiment indicates that the dinner did not meet the expectations of a four-star establishment with some guests expressing disappointment in both the quality and value for money.
Moreover, the structure of the dinner service, which includes appetizers, soup, two main dish options and dessert, could benefit from greater diversity. Drinks are sold separately, which also deterred some guests. While breakfast generally received high praise for its quality, the dinner situation shows a need for reinforcement in variety, consistency and overall dining experience to align with the hotel's star rating.
Rooms
However, some guests felt that the rooms were smaller than expected and issues such as poor insulation, humidity and faulty minibars were mentioned. There were also instances where cleanliness could have been improved with reports of bed linen not being clean and rooms not being serviced daily. Problems with room fixtures, such as malfunctioning showers and lack of proper lighting, were noted as well.
Despite a few drawbacks, many guests found their rooms to be aesthetically pleasing and well decorated, contributing to an overall enjoyable stay. While there are occasional critiques regarding the size and maintenance of the rooms, the general consensus points to a comfortable and satisfactory experience at LAM Hotel Celorico de Basto.
Beds
Cleanliness
However, several guests raised concerns about cleanliness in specific areas and situations. Issues such as dirty carpets, unclean elevators and dusty window glass were noted. Some guests found the outdoor pool and some rooms less clean with hair, dust, spider webs and reports of insufficient cleaning during their stays. Maintenance also appeared to be an area requiring improvement with preventive and continuous upkeep suggested.
Overall, while many visitors were satisfied with the cleanliness and comfort at LAM Hotel Celorico de Basto, there were areas pointed out that could benefit from more consistent and thorough cleaning efforts.
Staff
The hotel’s staff is not only friendly but also remarkably helpful and attentive to guests’ needs, ensuring a pleasant and comfortable stay. From reception to meal service, employees frequently go above and beyond to provide excellent customer service and personal attention. This consistent display of warmth and efficiency has left a lasting impression on numerous visitors.
Despite a few mentions of inexperienced staff or minor organizational issues, the overwhelming sentiment is one of satisfaction with the team’s dedication and affability. The employees' proactive assistance, multilingual capabilities and professional demeanor contribute to guests feeling well-cared for and valued.
Overall, the staff at LAM Hotel Celorico de Basto are a significant asset to the establishment, playing a crucial role in shaping guests' positive experiences and inspiring many to return.
Parking
Family
4 Star
Several reviews highlighted the hotel's need for significant maintenance and repair, as well as questionable room cleanliness which does not align with a four-star rating. Guests found the rooms to be small and lacking basic amenities like slippers. The indoor pool was frequently described as cold and uncomfortable with poor water quality further detracting from the experience.
The quality and variety of the breakfast and dinner options have not met guest expectations for a four-star hotel with multiple reviews describing them as very poor and weak. Additionally, there have been comments on the insufficient number of chairs available for guests, resulting in discomfort.
The overall service quality has been another point of contention with numerous mentions of it not matching four-star expectations. The hotel staff appeared to be insufficient in number to maintain the expected level of service. This, coupled with a less than warm reception, left guests feeling that the service was below par.
In summary, while LAM Hotel Celorico de Basto is located in a quiet and potentially pleasant area, it currently does not meet the standards typically associated with a four-star hotel. The establishment would benefit from addressing the highlighted issues in order to align more closely with the expectations of such a rating.
Business
Accessible
Yes, LAM Hotel Celorico de Basto has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at LAM Hotel Celorico de Basto.
No, LAM Hotel Celorico de Basto doesn't allow dogs.
Yes, parking facilities are available at LAM Hotel Celorico de Basto.
Yes, LAM Hotel Celorico de Basto has a gym.
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