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Summary of reviewsCOWOOL Cergy, strategically located on the outskirts of Paris, offers guests a harmonious blend of suburban tranquility and urban convenience. The proximity to the Cergy Prefecture RER station facilitates quick commutes into Paris, making it an excellent choice for those wishing to explore the city without the hassle of its traffic. The hotel caters well to families, providing spacious accommodations and a serene environment ideal for children. With nearby amenities such as a shopping center and a variety of restaurants, guests can enjoy the picturesque suburban setting that has historically attracted Impressionist artists.
The hotel impresses with its contemporary, well-appointed rooms that resemble mini-apartments, featuring modern designs, functional layouts, and soundproofing. Many rooms include kitchenettes, allowing guests the option to cook, thus enhancing the home-like ambiance, particularly appreciated during longer stays. Cleanliness is a strong point, with guests frequently commending the spotless condition of both rooms and common areas. Comfortable bedding further ensures restful accommodations.
The breakfast at COWOOL Cergy receives mixed feedback. While many guests praise the abundance and variety of the buffet, a few note inconsistencies in quality and replenishment. Nonetheless, the experience is generally pleasant, aided by the polite and attentive staff.
The hotel staff stand out as a significant positive aspect, garnering praise for their professionalism and friendliness. Their willingness to assist and the personal care they provide enhance the overall guest experience, contributing to an inviting atmosphere.
COWOOL Cergy also provides reliable and fast WiFi, suitable for work and available throughout the hotel. The establishment boasts excellent parking facilities, featuring a large, secure underground area with easy access for guests.
While COWOOL Cergy offers good value for money through its modern aesthetic and functional amenities, some guests express mild disappointment regarding whether the hotel meets the expectations of its four-star rating, particularly concerning breakfast variety and occasional service inconsistencies. Despite this, the hotel remains a desirable choice for travelers seeking comfort, cleanliness, and connectivity in a stylish yet practical environment. Show more
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Dog Friendly Aparthotel
This aparthotel is pet-friendly. It offers spacious apartments, free parking and free WiFi. One pet of any size is allowed for an additional fee of €10 per night.
4-Star Aparthotel
This aparthotel offers a fitness center and is near the beach, CY Cergy Paris University, and Essec Business School. It provides complimentary internet access and features individually decorated guestrooms with kitchens.
Aparthotel with Parking
Accessible Aparthotel
Aparthotel with Gym
Room Types
StudioThis studio includes a satellite, flat-screen TV and a fully equipped kitchenette.
Double ApartmentThis apartment includes a satellite, flat-screen TV and a fully equipped kitchenette.
Standard Family ApartmentThis apartment includes a satellite, flat-screen TV and a fully equipped kitchenette.
Comfort Family ApartmentThis apartment includes a satellite, flat-screen TV and a fully equipped kitchenette.
Twin ApartmentThis apartment includes a satellite, flat-screen TV and a fully equipped kitchenette.
Deluxe StudioThis studio includes a satellite, flat-screen TV and a fully equipped kitchenette. It is larger than the standard studio.
Superior ApartmentThis apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.
Superior ApartmentThis apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Meals can be prepared in the well-fitted kitchen, which is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment provides soundproof walls, a tea and coffee maker, a seating area, a flat-screen TV with cable channels, as well as city views. The unit offers 3 beds.
Two-Bedroom ApartmentThis spacious apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features soundproof walls, a tea and coffee maker, a seating area, a flat-screen TV with cable channels, as well as city views. The unit has 3 beds.
Guest Reviews
7.9
Good
Location
Nestled on the outskirts of Paris, COWOOL Cergy offers an ideal location that caters to both convenience and comfort. The hotel's strategic placement ensures easy access to the vibrant city through the nearby Cergy Prefecture RER station, which is just a 10-minute walk away through green space paths. This proximity allows for quick transit into Paris, making it a great base for those attending events such as the Olympic Games or simply exploring the city without enduring its traffic.
The hotel is particularly favorable for families, offering spacious accommodations with up to two bedrooms and bathrooms, surrounded by a quiet environment that is advantageous for children. The nearby amenities are plentiful with a large shopping center and various excellent restaurants within a comfortable walking distance. Guests can enjoy the serene beauty of Cergy, a suburb beloved by the Impressionists, featuring a picturesque harbor filled with delightful dining options.
COWOOL Cergy is located in an area that balances urban access with suburban tranquility. The proximity to F. Mitterrand park, the lovely marina at Cergy Port, and the university neighborhood makes the location advantageous for both leisure and business travelers. Visitors can enjoy the relaxed atmosphere while still being connected to Paris, with the RER A line facilitating direct commutes into the city's heart.
For those traveling by car or plane, the hotel's easy access to the A15 and direct bus routes to the airport further enhance its appeal. The established residential area is well-catered with secure parking, ensuring peace of mind during visits. The surroundings, including nearby historical sites in old Cergy, add to the charm of this convenient and well-thought-out aparthotel that offers beautiful and practical living spaces suited for any traveler looking to bridge the gap between Paris and peaceful suburban life.
Breakfast
COWOOL Cergy's breakfast offerings have stirred quite the discussion among guests. While many find the breakfast experience to be abundant and diverse, providing an extensive variety of options ranging from breads, pastries, fresh fruits, cheeses, cold cuts, and an array of beverages, others have noted areas for improvement.
Highlights include the plentiful and generous spread, with many praising the wide selection available, particularly noting the fabulously fresh and varied choices. Guests appreciate the hearty, gourmet quality of the breakfast, often described as excellent and even "royal," aligning with the high standards expected at esteemed hotels. Positive remarks frequently point out the breakfast's inclusivity, with its extensive array of crepes, pancakes, pastries, cereals, and more.
However, not all feedback is glowing. Some guests have noticed a decline in the quality and variety compared to previous years, particularly since changes in hotel management. Instances of limited options, incomplete spreads, and items not replenished in a timely manner have also been mentioned. The experience can fluctuate day to day, with occasional reports of empty platters impacting the overall impression.
Despite occasional criticisms, the polite and helpful staff contribute positively to the breakfast service, ensuring a good experience for many. With breakfast served until 11 a.m., guests have ample time to enjoy the offerings, making it a generally pleasant start to the day.
Rooms
COWOOL Cergy impresses guests with its spacious, well-appointed rooms, which often resemble mini-apartments rather than traditional hotel accommodations. Many reviews highlight the modern design, functional layouts, and abundant space, making them ideal for families or guests seeking comfort and convenience. The rooms are often praised for their cleanliness and stylish decor, with soundproofing being a notable feature that ensures a quiet stay despite the hotel's proximity to Paris.
Guests appreciate the comfortable bedding which contributes to a restful night’s sleep. The inclusion of kitchenettes in many rooms provides guests with the flexibility to cook, adding to the home-like atmosphere experienced during longer stays. The aparthotel’s modern aesthetic prevails not only within the rooms but extends to the reception and shared spaces, which are described as beautifully decorated and equipped with all necessary amenities.
Although a few guests noted issues with temperature control, the overall impression remains positive, with rooms accommodating varying needs through thoughtful design touches such as dining areas and spacious living rooms. COWOOL Cergy offers a well-rounded experience that blends comfort, style, and functionality, standing out as a preferable alternative amidst the typical accommodations found in Paris.
Beds
Nestled in the heart of Cergy, COWOOL offers a haven of comfort for weary travelers with its highly praised beds. Guests frequently highlight the exceptional comfort of the beds, noting the quality and softness of the bedding that invites restful slumber. A standout feature of the accommodations is the consistently comfortable beds, including even the sofa bed, which guests find surprisingly cozy. The high-quality bedding enhances the appeal, making it a strong point for those seeking a good night's sleep. While some reviews suggest a need for greater bed stability and softness in pillows, overall, the beds at COWOOL contribute to a relaxing and restful experience. Despite minor issues best addressed by management, most visitors leave refreshed and pleased, often impressed by the perfect blend of comfort and style offered by the hotel's accommodations.
Cleanliness
COWOOL Cergy impresses travelers with its consistent focus on cleanliness and modernity. Guests frequently commend the establishment for being very clean, bright, and well-organized, with many expressing satisfaction with impeccable cleanliness throughout the hotel. The common areas are also praised for their pleasant atmosphere, contributing to a tranquil and inviting stay. Many reviews highlight the rooms as being not only spacious and well-furnished but also spotlessly clean. The bedding in particular receives high marks for its immaculate condition, ensuring a comfortable night's sleep.
Though a few complaints regarding dust and other cleanliness issues arise, the majority of guests find the establishment's hygiene standards to be exceptional. The bathrooms are noted as being neat and large enough, offering an added level of comfort during the stay. COWOOL Cergy seems to have mastered the balance between style and practicality, as guests appreciate the modern ambiance and functional design of their accommodations.
Coupled with a friendly and welcoming staff, the cleanliness of the hotel leaves a lasting positive impression on those who visit. Even the breakfast and service receive favorable mentions for their quality and attention to cleanliness. Overall, guests can expect a clean, spacious, and modern environment where comfort and hygiene are paramount, making it a preferred choice for travelers seeking a reliably tidy experience.
Staff
At COWOOL Cergy, the staff stand out as a notable highlight for guests, frequently praised for their friendliness, attentiveness, and professionalism. From the moment of arrival, visitors are greeted with a warm welcome, enhancing the overall comfort of their stay. The team, including those at the front desk and breakfast section, are often described as very accommodating, eager to assist, and willing to address specific guest requests promptly. Their efficiency and helpful nature are often highlighted, with many guests appreciating the extra mile the staff go to ensure a pleasant experience.
While the staff's kindness and attention make a lasting impression, their ability to converse in English and accommodate late arrivals is seen as a significant advantage. Special mentions are also given to individuals who have provided exceptional service, demonstrating a personal care that makes guests feel valued and appreciated.
However, there are sporadic mentions of less favorable interactions, suggesting occasional inconsistency in the service provided. Despite this, the overall sentiment remains positive, with the staff's proactive approach and dynamic nature contributing to a generally favorable guest experience. The hotel's serene environment, combined with the staff's dedication, results in an enjoyable and welcoming atmosphere that leaves a lasting impression on many visitors.
Wi-Fi
COWOOL Cergy receives mixed feedback regarding its WiFi offerings, though positive comments prevail. Many guests have noted the WiFi as being of good quality, suitable for work, and often fast with unlimited access, a feature that's not always common in similar accommodations. This free WiFi is particularly strong in certain areas such as the bar lounge, and functional TV and WiFi enhance the overall experience. However, a few guests have reported weak signal reception in their rooms, occasionally requiring a hardwired connection to improve the quality. While the connectivity may vary, the general consensus highlights that COWOOL Cergy provides reliable internet access for most needs, contributing to its reputation as a practical choice for travelers who value connectivity.
Parking
COWOOL Cergy excels in providing an exceptional parking experience to its guests, characterized by a large, secure underground parking area that is included with one's stay. The parking facilities are well-regarded for their ease of access and convenience, offering ample space for cars, along with additional provisions for electric bikes. The underground parking is both well-lit and easily navigable, ensuring hassle-free entry and exit for vehicles. Additionally, the parking garage is accessible only with keycards, enhancing security for guests' vehicles. Many appreciate the private and free parking options available in the basement, touting them as spacious and secure, which adds a layer of comfort to the overall experience at the hotel.
4 Star
COWOOL Cergy presents an intriguing fusion of modern style and commendable functionality. Guests often express delight in the highly equipped, soundproof rooms that offer great value for money. The design and layout of the building have been well received, providing a clean and contemporary environment that successfully accommodates groups, such as families traveling together.
While the establishment is stylish and provides a solid base for accommodation, some guests have raised concerns about whether it entirely fulfills the expectations associated with its four-star rating. Breakfast, while enjoyable, has been noted as lacking in variety, and there have been occasional musings about service issues that don't align with the anticipated standards of a four-star hotel.
Overall, COWOOL Cergy delivers a very good impression through its design and practical amenities, albeit with a little disappointment concerning its purported luxury level. It remains a viable option for travelers valuing modernity and cleanliness, with an emphasis on functionality over opulence.
No, COWOOL Cergy doesn't have any pool.
No, a spa isn't available at COWOOL Cergy.
Yes, COWOOL Cergy welcomes dogs.
Yes, parking facilities are available at COWOOL Cergy.