Mercure Reims Parc Des Expositions is strategically situated on the outskirts of Reims, providing excellent access for travelers, especially those driving, due to its proximity to major motorways. The hotel's location in an industrial zone offers convenience for exploring the Champagne region and its famous houses. Although it's far from the city center, a nearby bus stop and ample free parking enhance its accessibility. The tranquil setting ensures a peaceful stay free from traffic noise.
The breakfast at the hotel is a highlight for many guests, praised for its extensive variety, high quality and plentiful fresh local products. The buffet format is well-received and the possibility to dine on the terrace adds to the positive experience. Despite occasional complaints about specific items or cleanliness, the breakfast largely lives up to guests' expectations.
The on-site restaurant garners mixed feedback. While many appreciate the delicious and reasonably priced dishes and the fun ambiance, some note issues with meal quality, service efficiency and menu limitations. Despite these drawbacks, the dining experience remains satisfying for many with the Art'Doise restaurant next door also recommended for its high-quality food.
Guest rooms are generally spacious, clean and comfortable, fulfilling the expectations for a pleasant stay. However, improvements are needed in areas such as air conditioning, insulation and room maintenance. Despite these minor issues, guests frequently praise the comfortable beds, contributing to an overall restful experience.
Cleanliness in the hotel receives mixed reviews. While many guests find the rooms impeccably clean and well-maintained, some point out issues in specific areas, such as dirty carpets and outdated bathrooms. Nonetheless, the modern and tidy appearance of most rooms enhances the overall value and appeal.
The staff are a significant asset to the hotel, frequently praised for their friendliness, efficiency and professional service. The welcoming and helpful nature of the reception and restaurant teams contributes positively to the guest experience, although there are occasional mentions of less favorable interactions.
The hotel's free wifi service is generally reliable and appreciated by guests, though a few note connectivity issues and security concerns. Additionally, the pool is a well-liked feature, often highlighted for its cleanliness and pleasant setting, despite some preferences for a larger pool or more sunbeds.
Parking facilities are highly praised for being ample, secure and convenient with options for electric car charging adding to guests' satisfaction. This aspect is particularly valued by travelers with vehicles.
Mercure Reims Parc Des Expositions stands out as a family-friendly hotel with amenities and services that cater well to children and parents alike. The availability of family rooms, thoughtful touches like meal preparations for late arrivals and various activities for kids make it a favored choice for families exploring the region.
Comfortable and high-quality bedding is frequently noted, contributing significantly to a restful stay. However, some guests find the hotel's four-star rating debatable, citing a lack of expected amenities and occasional cleanliness issues. Nevertheless, the hotel remains a viable option for both short stopovers and longer stays, providing sufficient amenities and a welcoming atmosphere, particularly for business and family travelers.
Logis Hotel au Tambour stands out as a charming and welcoming establishment, offering guests a tranquil retreat within a quiet residential neighborhood yet conveniently close to the attractions of Reims. This strategic location allows guests to enjoy a peaceful setting while remaining just a short stroll or bus ride away from the city center. The immediate area provides easy access to local amenities, including bars, restaurants, and supermarkets, adding to the hotel's practical appeal.
The accommodations at Logis Hotel au Tambour are praised for their cleanliness and comfort, featuring spacious, recently renovated rooms with modern furnishings, comfortable beds, and well-equipped facilities. Though some rooms may appear smaller or more classic in decor, their functionality and tidiness are consistently appreciated. Essential amenities like air conditioning, refrigerators, and safes contribute to the comprehensive comfort of the guests.
Breakfast at Logis Hotel au Tambour is a standout feature, often described as delicious and varied, with an impressive selection of fresh and appetizing options catering to different dietary needs. Guests enjoy the bright breakfast room, which offers a delightful ambiance despite occasional crowding.
The hotel's dedicated staff significantly enhances the guest experience, frequently commended for their friendliness, professionalism, and attentiveness. Their ability to communicate in multiple languages, including English, ensures a comfortable stay for international visitors. The staff's warm demeanor is particularly noted during breakfast service and in accommodating specific needs.
A highlight for many guests is the hotel's charming swimming pool, which, although modest in size, provides a refreshing escape and is impeccably maintained. This amenity is especially appreciated by families, contributing positively to the hotel's family-friendly appeal alongside other features like pet accommodations and spacious rooms.
Though considered a budget hotel with some areas showing signs of wear, the overall cleanliness and hospitality at Logis Hotel au Tambour make it a commendable choice. The hotel effectively balances affordability with comfort, offering an excellent option for short stays or those seeking a relaxing base to explore the rich history and culture of Reims.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-10 out of 10 hotels in and around Cernay-les-Reims