Excelsior Chamonix Hôtel & Spa
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Summary of reviewsExcelsior Chamonix Hôtel & Spa is a tranquil, picturesque retreat nestled on the outskirts of Chamonix, offering breathtaking views of Mont Blanc. Its location provides an ideal balance of serene surroundings and convenient access to hiking trails and ski slopes, perfect for outdoor enthusiasts. Public transport options, including nearby train and bus stations, make exploring Chamonix's attractions hassle-free. The panoramic views from the rooms, pool and restaurant terrace add to the hotel's undeniable charm.
Breakfast at the hotel is highly praised for its abundant and varied selection of fresh and delicious products. Guests enjoy a hearty and generous meal with spectacular views of Mont Blanc from the breakfast terrace, despite some considering the cost quite high. The dinner experience offers tasty dishes with a pleasant ambiance, although improvements in service efficiency, menu variety and value for money are needed to meet all guests’ expectations.
The rooms are generally described as spacious, comfortable and clean with many offering stunning mountain views. However, some minor issues such as small room sizes, incomplete cleaning and dated furnishings have been noted. The modern decor and luxurious bathrooms contribute to a cozy and restful stay despite these occasional drawbacks.
Cleanliness throughout the hotel is commendable with well-maintained rooms and common areas. Although there are sporadic mentions of minor cleanliness issues, the daily cleaning services are generally efficient.
The staff at Excelsior Chamonix Hôtel & Spa receive largely positive feedback for their friendliness, professionalism and attentiveness, creating a welcoming atmosphere. Nevertheless, occasional lapses in service and communication issues with some staff members are mentioned but do not significantly detract from the overall positive guest experience.
Wi-Fi service, however, has garnered mixed reviews. While efficient in some areas, many guests report poor connectivity and complicated access in rooms, suggesting a need for improvement in this area.
The spa is a valued feature, praised for its cleanliness, ambiance and well-maintained facilities. However, access requires an additional fee and the reservation system can be cumbersome. The spa's limited size and occasionally overbooked slots detract slightly from the experience.
The hotel's pool is a highlight with guests enjoying the heated, clean and spacious outdoor pool featuring stunning Mont Blanc views. Some minor issues with crowd size and sunbed availability are noted, but overall, the pool area offers a relaxing retreat.
Parking facilities are generally convenient and ample with free parking frequently mentioned as a significant benefit. Some guests experience minor challenges with parking space size and availability but these issues are relatively rare.
Overall, Excelsior Chamonix Hôtel & Spa provides a serene escape with beautiful vistas and comfortable accommodations, enhanced by friendly staff and numerous amenities, though there is room for improvement in certain areas to meet the high expectations of all guests.
Categories
Breakfast at the hotel is highly praised for its abundant and varied selection of fresh and delicious products. Guests enjoy a hearty and generous meal with spectacular views of Mont Blanc from the breakfast terrace, despite some considering the cost quite high. The dinner experience offers tasty dishes with a pleasant ambiance, although improvements in service efficiency, menu variety and value for money are needed to meet all guests’ expectations.
The rooms are generally described as spacious, comfortable and clean with many offering stunning mountain views. However, some minor issues such as small room sizes, incomplete cleaning and dated furnishings have been noted. The modern decor and luxurious bathrooms contribute to a cozy and restful stay despite these occasional drawbacks.
Cleanliness throughout the hotel is commendable with well-maintained rooms and common areas. Although there are sporadic mentions of minor cleanliness issues, the daily cleaning services are generally efficient.
The staff at Excelsior Chamonix Hôtel & Spa receive largely positive feedback for their friendliness, professionalism and attentiveness, creating a welcoming atmosphere. Nevertheless, occasional lapses in service and communication issues with some staff members are mentioned but do not significantly detract from the overall positive guest experience.
Wi-Fi service, however, has garnered mixed reviews. While efficient in some areas, many guests report poor connectivity and complicated access in rooms, suggesting a need for improvement in this area.
The spa is a valued feature, praised for its cleanliness, ambiance and well-maintained facilities. However, access requires an additional fee and the reservation system can be cumbersome. The spa's limited size and occasionally overbooked slots detract slightly from the experience.
The hotel's pool is a highlight with guests enjoying the heated, clean and spacious outdoor pool featuring stunning Mont Blanc views. Some minor issues with crowd size and sunbed availability are noted, but overall, the pool area offers a relaxing retreat.
Parking facilities are generally convenient and ample with free parking frequently mentioned as a significant benefit. Some guests experience minor challenges with parking space size and availability but these issues are relatively rare.
Overall, Excelsior Chamonix Hôtel & Spa provides a serene escape with beautiful vistas and comfortable accommodations, enhanced by friendly staff and numerous amenities, though there is room for improvement in certain areas to meet the high expectations of all guests.
Hotel near Golf Courses
This hotel features an on-site golf course, offering direct golfing opportunities. It is also located just 1 km (0.9 miles) from the Chamonix Golf Club, providing excellent accessibility for guests.
Hotel near Ski Resorts
This hotel provides a spa and is considered one of the popular ski hotels in Chamonix.
Hotel for Honeymoon
Excelsior Chamonix Hôtel & Spa offers an ideal setting for honeymooners, featuring exceptional views that provide a breathtaking backdrop for any romantic escape. Guests celebrate the special honeymoon rooms and suites that the hotel provides, often appreciating the upgraded service tailored specifically for such occasions.
Hotel with Spa
Located in Chamonix-Mont-Blanc, this hotel offers a spa with mountain views. Its facilities include a sauna, hammam, and a range of treatments.
Family Friendly Hotel
This hotel offers spa facilities and is suitable for families looking for relaxation and activities. Its location provides convenient access to family-friendly attractions in Chamonix.
Dog Friendly Hotel
This 4-star hotel is a great option for travelers with pets. It provides a comfortable and luxurious environment, ensuring a pleasant stay for both guests and their animals.
Hotel with Swimming Pool
The Excelsior Chamonix Hôtel & Spa provides guests with a swimming pool and a spa. It is ideally suited for relaxation and rejuvenation, enhancing the overall stay experience.
Heated Pool Outdoor Pool
Business Hotel
This hotel provides three meeting rooms ranging from 40 to 60 m², all benefiting from natural daylight. Meeting facilities include free Wi-Fi, video projectors, screens, and stationery.
Hotel with Parking
This hotel offers ample free parking around and directly in front of the hotel, including both outdoor and underground options. EV charging is also available. The proximity of parking to the hotel is an added advantage with spaces being accessible and easy to find.
EV charging stations
Accessible Hotel
This hotel offers adapted facilities and refined comfort, with wheelchair accessibility throughout its grounds. It features a spa with sauna, hammam, jacuzzi, and an outdoor pool.
Hotel with EV Charging Stations
Excelsior Chamonix Hôtel & Spa is equipped with a Tesla charging station. This is a 4-star hotel offering spa facilities.
4-Star Hotel
The Excelsior Chamonix Hôtel & Spa is a well-regarded 4-star hotel that offers a combination of comfort and wellness facilities. Its spa and convenient location enhance its appeal for a relaxing and enjoyable stay.
Hotel with Outdoor Pool
This hotel offers a seasonal outdoor heated pool during the summer with a panoramic view of the Mont-Blanc Massif. The hotel also provides a spa with a sauna, hot tub, and steam room.
Hotel with Heated Pool
This hotel features a large outdoor heated swimming pool, available during the summer season, offering panoramic views of the Mont-Blanc mountain range. Its spa suite includes a sauna, steam room, and whirlpool for relaxation.
Romantic Hotel
Guest Reviews
Nestled on the outskirts of Chamonix, Excelsior Chamonix Hôtel & Spa boasts an exceptional location that offers breathtaking views of Mont Blanc. While slightly removed from the bustling city center, guests highlight the tranquility and calmness that define the hotel's atmosphere. The serene setting, surrounded by mountains and lush greenery, ensures a peaceful stay away from the noise and congestion of Chamonix.
The hotel is conveniently close to hiking trails and ski slopes, making it a perfect choice for outdoor enthusiasts. Public transportation is readily accessible with the train and bus stations just a short walk away, providing easy access to Chamonix's main attractions and the Flegere lift. Despite the distance, the free train ride from Les Tines station and frequent bus services make commuting to the center hassle-free.
Guests consistently praise the hotel's stunning panoramic views from the rooms and common areas, including the pool and restaurant terrace. The vistas of Mont Blanc and the surrounding glacier are nothing short of spectacular, offering a picturesque backdrop for a relaxing stay.
Adding to the appeal, the hotel's strategic location allows for quick trips into town by car, typically taking around 10 minutes. Its proximity to public transport further enhances convenience, making it easy to explore the Chamonix valley. Whether for a short weekend getaway or a longer stay immersed in nature, Excelsior Chamonix Hôtel & Spa delivers on both comfort and scenic beauty.
Excelsior Chamonix Hôtel & Spa's breakfast experience consistently receives high praise from guests. The morning meals are often described as very good with an abundant and varied selection that includes fresh and delicious products. Many reviews highlight the spectacular and stunning views from the breakfast terrace, especially those of the Mont Blanc massif, making for an unforgettable dining backdrop.
The breakfast buffet is noted for its quality and diversity, featuring options such as deli meats, regional cheeses and a variety of hot and cold dishes. Pastries and fresh fruits are particularly appreciated. Despite the high quality, some guests find the price of 20 to 25 euros per person to be expensive for what is offered. Issues such as limited variety after 9 AM and occasional complaints about cold hot dishes and a lack of vegetable options were mentioned.
Overall, the breakfast is seen as hearty and generous, often justifying its price with quality and variety. The setting with spectacular mountain views, enhances the overall experience, making breakfast at Excelsior Chamonix Hôtel & Spa a delightful start to the day.
Dining at the Excelsior Chamonix Hôtel & Spa offers a mixed experience, balancing between some standout positives and notable areas for improvement. Many guests found the restaurant's food to be very good with several reviews highlighting the quality and taste of the dishes. The evening meals, in particular, were often deemed delicious with some praising the dishes served under the half-board and full-board packages as excellent and varied. The ambiance of the restaurant also received favorable remarks, described as pleasant and welcoming with a beautiful setting.
However, numerous issues have been raised concerning the restaurant's service and organization. Slow service was a recurrent complaint, alongside unresponsive staff. The fixed menu, though frequently changing, was perceived as too limited by many guests, lacking sufficient options, especially for vegetarians and those with dietary restrictions. The absence of basic dining equipment on some occasions and small portion sizes also detracted from the dining experience.
Cost-wise, the restaurant was often described as expensive with some guests questioning the value for money due to the basic and repetitive menu options. Specific criticisms included overly priced dishes that did not live up to expectations with some reports of inedible food and a general perception that the food quality did not align with the hotel's four-star rating.
Moreover, the restaurant’s operational hours and availability posed significant inconveniences for guests. Instances of the restaurant being closed in the evenings or for the entire week without prior notice left many guests disappointed and needing to seek alternatives elsewhere.
Overall, while the dining experience at Excelsior Chamonix Hôtel & Spa can offer some high points with tasty dishes and pleasant atmosphere, it appears that enhancements in service efficiency, menu variety and overall dining value are needed to meet the expectations of all its patrons.
The rooms at Excelsior Chamonix Hôtel & Spa have garnered mixed reviews with a noticeable inclination toward positive comments. Guests frequently highlight the spaciousness and comfort of the rooms, describing them as very comfortable, clean and cozy. Many rooms offer beautiful views of Mont Blanc and the mountains with some having balconies or terraces adding to the pleasant experience. The bedding is often praised for its comfort, contributing significantly to a restful stay.
However, there are consistent mentions of certain drawbacks. Some rooms are described as small with limited storage and issues such as incomplete cleaning, dated furnishings and maintenance problems occasionally arise. Guests have noted rooms not being cleaned properly upon arrival or being cleaned late in the afternoon. Other common issues include lack of air conditioning and rooms facing less desirable views like neighboring buildings or railroads.
Despite these faults, the hotel's modern decoration and amenities, such as luxurious bathrooms and plush beds, earn praise. The rooms are generally considered sufficient for a comfortable stay with many guests appreciating the quiet ambiance and cleanliness. For those seeking picturesque views and a cozy atmosphere, Excelsior Chamonix Hôtel & Spa offers a generally pleasant lodging experience, albeit with room for improvement in certain areas of maintenance and service.
Excelsior Chamonix Hôtel & Spa has received ample praise for its bedding and mattresses. Numerous guests have highlighted the comfort of the beds, describing them as comfortable, super comfortable and very comfortable. Many reviews emphasized the softness of the pillows and the overall high quality of the bedding with some even referring to the beds as king-size and large.
The rooms boast clean and comfortable bed linen and the spacious accommodations are complemented by excellent bedding. The consistency in positive feedback suggests that the hotel places a strong emphasis on ensuring their guests have a restful night's sleep.
However, a minority of reviews mentioned specific issues such as beds being too firm or having minor defects. There were also occasional comments about the mattresses being too hard or pillows too low and some beds being pushed together instead of providing a proper double bed. Despite these occasional remarks, the overwhelming consensus is that the beds at Excelsior Chamonix contribute significantly to a comfortable and enjoyable stay.
The reviews of the Excelsior Chamonix Hôtel & Spa paint a mixed but generally positive picture of the cleanliness standards. Guests frequently noted the rooms as very clean, describing them as clean, comfortable and well-maintained. Many emphasized the overall cleanliness of the hotel, highlighting spotless rooms and immaculate maintenance. Services and common areas in the hotel also received praise for their cleanliness.
However, there were occasional mentions of less-than-perfect cleanliness. Some guests pointed out minor issues such as dust in corners, poorly cleaned bathrooms and specific incidents like hair on pillows and towels. A few reviews mentioned that room cleaning was sometimes skipped or not done thoroughly, including reports of dirty carpets and unclean bathrooms. Despite these drawbacks, daily cleaning services were generally regarded as top-notch with the hotel maintaining a high standard in most areas. Overall, while the cleanliness at Excelsior Chamonix Hôtel & Spa is generally impressive, there is room for improvement in certain areas to ensure a consistently excellent guest experience.
The reviews for the staff at Excelsior Chamonix Hôtel & Spa reveal a predominantly positive experience. Numerous guests emphasize the friendliness, warmth and professionalism of the staff, often highlighting their courteous and helpful nature. Reception team members are particularly noted for their warm welcomes and efficient service, both upon arrival and departure. Many guests appreciated the attentiveness and friendliness of the entire team, noting their proactive and accommodating behavior. Besides being described as attentive and professional, staff members were also recognized for their polite and caring attitudes, often extending smiles and friendly gestures.
However, the reviews also mention occasional lapses in service. Some guests experienced unorganized reception services, a lack of patience with international travelers and instances of unresponsive or disengaged restaurant staff. There were remarks on some staff members' lack of experience and insufficient English skills. Despite these issues, the positive feedback overwhelmingly outnumbers the negative with the majority of guests commending the staff’s commitment to creating a welcoming and enjoyable atmosphere at the hotel.
The Excelsior Chamonix Hôtel & Spa appears to have mixed reviews regarding its Wi-Fi service. While there are some positive mentions of high-speed and efficient connectivity, particularly in areas conducive to telecommuting, the majority of the feedback points to a less satisfactory experience. Many guests noted issues such as poor, weak and slow Wi-Fi with some indicating that the connection was virtually non-existent in certain rooms. There were also mentions of complicated and broken-down internet services and some guests experienced no Wi-Fi at all during part or all of their stay. However, it was mentioned that the Wi-Fi quality in the lobby was notably better compared to the rooms. Improvements seem necessary to ensure more reliable and comprehensive coverage throughout the hotel.
The Excelsior Chamonix Hôtel & Spa offers a mixed experience when it comes to its spa facilities. On the positive side, guests have described the spa as clean, effective and well-maintained. The spa area, which includes a jacuzzi, sauna and hammam, is noted to be very nice, beautiful and even top-notch by some reviewers. The views from the spa add to its charm, making it a pleasant space to relax in. Visitors have also appreciated the hotel's additional facilities like the large pool, well-run bar and the meticulous cleanliness and comfort throughout the wellness area.
However, it's important to note some drawbacks that guests have raised. Access to the spa is not included in the room rate, requiring an additional fee, which some guests find overpriced for the facilities offered. The reservation system can be cumbersome with many finding it difficult to secure time slots for the jacuzzi, sauna and other amenities. The spa is also described as relatively small, often leading to it being busy or fully booked. Some issues with language barriers and spa staff communication have also been mentioned.
Despite its high praise for its pleasant and beautiful ambiance, the limited availability and added costs can detract from the overall spa experience. This combination of pros and cons makes the spa at Excelsior Chamonix Hôtel & Spa a point of consideration for potential guests.
The Excelsior Chamonix Hôtel & Spa boasts a delightful and well-maintained swimming pool that receives high praise from its guests. Its heated outdoor pool, often described as beautiful, spacious and clean, provides a relaxing retreat with breathtaking views, especially of the iconic Mont Blanc. The pool area is thoughtfully designed, offering a calm ambiance and a serene relaxation zone. Guests appreciate the cleanliness and the pleasant temperature of the water, making it a wonderful spot to unwind, regardless of the season.
While the pool’s size and warmth are usually sufficient, there have been occasional mentions of it feeling slightly cold during colder weather or being too crowded at peak times. The availability of sunbeds can be limited and some reviews noted challenges with the pool's organization and cleanliness maintenance. However, the overall experience remains positive with many enjoying the heated aspect and admiring the surrounding serene landscapes. The adjoining spa and sauna facilities also contribute to the pool’s appeal, adding an extra layer of luxury to the visitors' stay.
The Excelsior Chamonix Hôtel & Spa offers a variety of parking options with a generally positive parking experience for guests. There is ample free parking available around and directly in front of the hotel, both outdoor and underground. Some reviews highlight the convenience and ease of parking, noting plenty of available spaces, including options for EV charging. The proximity of parking to the hotel is an added advantage with spaces being accessible and easy to find. Additionally, the availability of free parking is frequently mentioned as a major benefit.
However, there are some points of concern. A few guests found the parking lot too small and crowded, especially when handling luggage. There were also occasional issues with parking availability and some spaces being behind the hotel, which might require a short walk. Furthermore, there is a mention of parking not being included and costing €15 per day in certain situations, which contrasts with the numerous mentions of free parking. Despite these minor drawbacks, the overall feedback indicates that parking at the Excelsior Chamonix Hôtel & Spa meets guests' needs effectively.
The Excelsior Chamonix Hôtel & Spa provides guests with electric vehicle (EV) charging facilities, specifically catering to Tesla cars. Reviews indicate that the on-site Tesla chargers are functional and useful for those traveling with electric cars. Additionally, there are mentions of more EV charging facilities being available nearby, though some guests noted the absence of general EV charging options on the premises. Overall, the hotel ensures Tesla owners can conveniently charge their vehicles during their stay.
The Excelsior Chamonix Hôtel & Spa proves to be a mixed bag when it comes to activities and amenities for families with children. The hotel offers several family-friendly features such as child-friendly staff and kitchen facilities, which make it a convenient option for those traveling with kids. The spacious and cozy family rooms are another highlight, although some guests found them lacking in charm and small in size and the sofa bed for children was not always comfortable.
Families will also appreciate the hotel's kid-friendly pool, although there have been occasional concerns about limited space by the pool, which can detract from the experience. The hotel's quiet and accessible location, close to nature, offers an ideal setting for family relaxation and activities. The spa and jacuzzi provide added benefits that families can enjoy together.
While the hotel bills itself as family-oriented, certain amenities are lacking. There is no kids club or specific children's options in the restaurant, which could be a drawback for some guests. Despite these limitations, many families report having an enjoyable stay and praise the hotel's overall family-friendly policy and ambiance.
The hotel's commitment to family comfort extends to practical benefits like free parking and guest cards for family travel, enhancing the overall convenience. While there are areas that could benefit from improvement, particularly in room arrangement and children's dining options, the Excelsior Chamonix Hôtel & Spa remains a solid choice for a family's mountain retreat.
Excelsior Chamonix Hôtel & Spa is an ideal choice for ski enthusiasts looking for convenience and excellent access to the slopes. The hotel's prime location provides guests with easy access to several ski resorts, including Grand Montets and it is only an 8-minute journey to Chamonix. The proximity to the Flegrere lift ensures quick access to the slopes, while the ski-bus stop nearby offers free bus and train transportation throughout the Chamonix Valley.
Guests appreciate the hotel's ski facilities, which include ski storage and the option to rent ski equipment on site. Shuttle services, ski passes and lockers are also available, adding to the convenience. The ability to rent ski equipment directly from the hotel and the availability of ski lessons make it perfect for both beginners and experienced skiers.
In addition to its excellent ski amenities, the hotel boasts a nice view of Mont Blanc, making it a picturesque base for skiing trips. The free train ride from Les Tines station, just a 5-minute walk from the hotel, further enhances accessibility. Public transportation options are convenient not just for skiing but also for hiking with nearby stations providing easy departures.
Overall, the hotel's well-equipped facilities, great staff and perfect location make it an excellent choice for anyone planning a ski trip to the Chamonix Valley.
The Excelsior Chamonix Hôtel & Spa is advertised as a four-star establishment, yet reviews reveal a mixed picture. While some guests describe it as clean and cozy and note its proximity by car to the Chamonix center, many others find the hotel falls short of its four-star claims. Key areas such as service, cleanliness and specific amenities like air conditioning have drawn criticism. Issues include rooms not being cleaned promptly, insufficient air conditioning and inadequate seating. Breakfast and overall service quality also reportedly do not align with typical four-star expectations. While there are worthy attempts at providing a four-star experience, several guests feel the hotel does not fully meet the standards or justify its cost.
The Excelsior Chamonix Hôtel & Spa is ideal for business travelers, offering an excellent range of facilities tailored to meet their needs. Notably, the hotel provides suitable office facilities and business-friendly equipment, ensuring that guests have the resources they require for their work. Meeting rooms and a conference room are available, enabling efficient and productive gatherings. Although there might be some gaps in specific business services or assistance, the overall environment is business-friendly, making it a great choice for those traveling for professional purposes.
Excelsior Chamonix Hôtel & Spa is highly recommended for its accessibility features. The hotel is conveniently accessible for guests with mobility issues and offers specific amenities for disabled visitors, including accessible rooms that are easily adjustable for wheelchair access. Parking accessibility and the spacious deck accommodating strollers also add to its appeal. Guests can benefit from the hotel's accessible property layout and good accessible features, such as the arcade passage ramp. Additionally, the hotel provides a public transport card for Chamonix, making it even more convenient for guests to explore the area using the free bus services.
The heated pool at Excelsior Chamonix Hôtel & Spa is often highlighted as one of the facility's standout features. Guests frequently enjoy its well-heated waters and the finely tuned pool temperature, making it perfect for relaxation. The calm and pleasant atmosphere around the pool contributes to a cozy and enjoyable experience, enhanced further by the tranquility of the hotel’s setting. Moreover, the pool's outdoor location allows for open-air relaxation with a sublime view, adding to its appeal. Several reviews note the luxury and exclusivity of the heated pool, including both indoor and outdoor options. However, there are a few mentions of the pool's temperature needing adjustment and occasional perceptions of it being colder than expected. Nonetheless, for many, the heated pool remains a highlight and a delightful aspect of their stay at the hotel.
The Excelsior Chamonix Hôtel & Spa boasts an impressive outdoor pool, frequently praised for its modern design and cleanliness. Guests particularly appreciate the heated aspect of the pool, though some note that it can still feel a bit chilly. The pool area is beautifully situated, offering stunning views and a serene atmosphere. During the summer months, it becomes a highlight for many visitors, thanks to its comfortable and enjoyable setting.
The availability of a bar near the pool enhances the experience, providing refreshing beverages with picturesque backdrops. The pool's facilities, including access to a sauna, contribute to its attractiveness, making it a favorite spot among guests. Additionally, the large size of the pool and its recent renovations are acknowledged as positives, ensuring a delightful swim and relaxation experience.
Overall, the Excelsior Chamonix Hôtel & Spa's outdoor pool stands out as a magnificent feature, well-loved for its aesthetic appeal and the relaxing ambiance it provides.
Excelsior Chamonix Hôtel & Spa offers an ideal setting for honeymooners, featuring exceptional views that provide a breathtaking backdrop for any romantic escape. Guests celebrate the special honeymoon rooms and suites that the hotel provides, often appreciating the upgraded service tailored specifically for such occasions. The hotel offers various honeymoon packages and perks, ensuring a memorable experience with carefully curated activities designed for couples. For those seeking a great honeymoon destination, this hotel emerges as a top choice, praised for its dedicated amenities and romantic ambiance.
Situated in a peaceful location, the Excelsior Chamonix Hôtel & Spa offers a quintessential romantic escape, perfect for couples seeking privacy and relaxation. The hotel boasts a dreamy location with breathtaking views of lakes and mountains, ideal for a romantic stay. The ambiance throughout the property is cozy and warm, accentuated by well-maintained facilities, including a lovely bar and great rooms.
Guests can unwind on scenic balconies and enjoy the natural peacefulness that surrounds the hotel. The rooms are spacious and decorated with a cozy ambiance, ensuring a comfortable and serene atmosphere. Some guests even receive a bouquet of flowers on the bed, adding to the romantic setting.
The hotel's facilities cater well to romantic getaways, featuring room service, restaurant meals and an exceptional spa session, perfect for overall relaxation. Open balconies and a romantic atrium enhance the dreamy feel, while the romantic poolside and dining options provide wonderful experiences for couples.
Despite occasional disappointments such as the lack of a romantic welcome even when requested in advance, the Excelsior Chamonix Hôtel & Spa remains a perfect choice for a romantic weekend or a special proposal at Mount Blanc. The serene atmosphere and beautiful views create an idyllic setting for any romantic occasion.
Excelsior Chamonix Hôtel & Spa is notably welcoming to pets, especially dogs, making it a preferred choice for guests traveling with their furry companions. Guests appreciate the hotel's dog-friendly amenities and policies, which include warm welcomes for pets and the availability of dog treats and a dedicated dog play area. The surroundings are well-suited for pets with great jogging trails nearby and ample opportunities for dog walking.
Staff members are generally attentive to the needs of both human and canine guests, ensuring a pet-friendly experience overall. However, some guests have noted issues such as room cleanliness, specifically mentioning that dog hair was not fully vacuumed. Despite this, the overall sentiment is positive with many praising the hotel's efforts to accommodate dogs.
A particular highlight is that dogs are accepted in the rooms, allowing guests to keep their pets close by. However, it's important to note that dogs are not permitted in all areas of the hotel. For instance, they are allowed inside the restaurant during dining times, which some guests feel contradicts hygiene regulations, while they are not allowed on the outdoor terrace.
Overall, Excelsior Chamonix Hôtel & Spa is highly regarded for its dog-friendly policies and facilities, making it a reliable choice for those looking to travel with their pets.
Location Show Map
Location
The hotel is conveniently close to hiking trails and ski slopes, making it a perfect choice for outdoor enthusiasts. Public transportation is readily accessible with the train and bus stations just a short walk away, providing easy access to Chamonix's main attractions and the Flegere lift. Despite the distance, the free train ride from Les Tines station and frequent bus services make commuting to the center hassle-free.
Guests consistently praise the hotel's stunning panoramic views from the rooms and common areas, including the pool and restaurant terrace. The vistas of Mont Blanc and the surrounding glacier are nothing short of spectacular, offering a picturesque backdrop for a relaxing stay.
Adding to the appeal, the hotel's strategic location allows for quick trips into town by car, typically taking around 10 minutes. Its proximity to public transport further enhances convenience, making it easy to explore the Chamonix valley. Whether for a short weekend getaway or a longer stay immersed in nature, Excelsior Chamonix Hôtel & Spa delivers on both comfort and scenic beauty.
Breakfast
The breakfast buffet is noted for its quality and diversity, featuring options such as deli meats, regional cheeses and a variety of hot and cold dishes. Pastries and fresh fruits are particularly appreciated. Despite the high quality, some guests find the price of 20 to 25 euros per person to be expensive for what is offered. Issues such as limited variety after 9 AM and occasional complaints about cold hot dishes and a lack of vegetable options were mentioned.
Overall, the breakfast is seen as hearty and generous, often justifying its price with quality and variety. The setting with spectacular mountain views, enhances the overall experience, making breakfast at Excelsior Chamonix Hôtel & Spa a delightful start to the day.
Dinner
However, numerous issues have been raised concerning the restaurant's service and organization. Slow service was a recurrent complaint, alongside unresponsive staff. The fixed menu, though frequently changing, was perceived as too limited by many guests, lacking sufficient options, especially for vegetarians and those with dietary restrictions. The absence of basic dining equipment on some occasions and small portion sizes also detracted from the dining experience.
Cost-wise, the restaurant was often described as expensive with some guests questioning the value for money due to the basic and repetitive menu options. Specific criticisms included overly priced dishes that did not live up to expectations with some reports of inedible food and a general perception that the food quality did not align with the hotel's four-star rating.
Moreover, the restaurant’s operational hours and availability posed significant inconveniences for guests. Instances of the restaurant being closed in the evenings or for the entire week without prior notice left many guests disappointed and needing to seek alternatives elsewhere.
Overall, while the dining experience at Excelsior Chamonix Hôtel & Spa can offer some high points with tasty dishes and pleasant atmosphere, it appears that enhancements in service efficiency, menu variety and overall dining value are needed to meet the expectations of all its patrons.
Rooms
However, there are consistent mentions of certain drawbacks. Some rooms are described as small with limited storage and issues such as incomplete cleaning, dated furnishings and maintenance problems occasionally arise. Guests have noted rooms not being cleaned properly upon arrival or being cleaned late in the afternoon. Other common issues include lack of air conditioning and rooms facing less desirable views like neighboring buildings or railroads.
Despite these faults, the hotel's modern decoration and amenities, such as luxurious bathrooms and plush beds, earn praise. The rooms are generally considered sufficient for a comfortable stay with many guests appreciating the quiet ambiance and cleanliness. For those seeking picturesque views and a cozy atmosphere, Excelsior Chamonix Hôtel & Spa offers a generally pleasant lodging experience, albeit with room for improvement in certain areas of maintenance and service.
Beds
The rooms boast clean and comfortable bed linen and the spacious accommodations are complemented by excellent bedding. The consistency in positive feedback suggests that the hotel places a strong emphasis on ensuring their guests have a restful night's sleep.
However, a minority of reviews mentioned specific issues such as beds being too firm or having minor defects. There were also occasional comments about the mattresses being too hard or pillows too low and some beds being pushed together instead of providing a proper double bed. Despite these occasional remarks, the overwhelming consensus is that the beds at Excelsior Chamonix contribute significantly to a comfortable and enjoyable stay.
Cleanliness
However, there were occasional mentions of less-than-perfect cleanliness. Some guests pointed out minor issues such as dust in corners, poorly cleaned bathrooms and specific incidents like hair on pillows and towels. A few reviews mentioned that room cleaning was sometimes skipped or not done thoroughly, including reports of dirty carpets and unclean bathrooms. Despite these drawbacks, daily cleaning services were generally regarded as top-notch with the hotel maintaining a high standard in most areas. Overall, while the cleanliness at Excelsior Chamonix Hôtel & Spa is generally impressive, there is room for improvement in certain areas to ensure a consistently excellent guest experience.
Staff
However, the reviews also mention occasional lapses in service. Some guests experienced unorganized reception services, a lack of patience with international travelers and instances of unresponsive or disengaged restaurant staff. There were remarks on some staff members' lack of experience and insufficient English skills. Despite these issues, the positive feedback overwhelmingly outnumbers the negative with the majority of guests commending the staff’s commitment to creating a welcoming and enjoyable atmosphere at the hotel.
Wi-Fi
Spa
However, it's important to note some drawbacks that guests have raised. Access to the spa is not included in the room rate, requiring an additional fee, which some guests find overpriced for the facilities offered. The reservation system can be cumbersome with many finding it difficult to secure time slots for the jacuzzi, sauna and other amenities. The spa is also described as relatively small, often leading to it being busy or fully booked. Some issues with language barriers and spa staff communication have also been mentioned.
Despite its high praise for its pleasant and beautiful ambiance, the limited availability and added costs can detract from the overall spa experience. This combination of pros and cons makes the spa at Excelsior Chamonix Hôtel & Spa a point of consideration for potential guests.
Pool
While the pool’s size and warmth are usually sufficient, there have been occasional mentions of it feeling slightly cold during colder weather or being too crowded at peak times. The availability of sunbeds can be limited and some reviews noted challenges with the pool's organization and cleanliness maintenance. However, the overall experience remains positive with many enjoying the heated aspect and admiring the surrounding serene landscapes. The adjoining spa and sauna facilities also contribute to the pool’s appeal, adding an extra layer of luxury to the visitors' stay.
Parking
However, there are some points of concern. A few guests found the parking lot too small and crowded, especially when handling luggage. There were also occasional issues with parking availability and some spaces being behind the hotel, which might require a short walk. Furthermore, there is a mention of parking not being included and costing €15 per day in certain situations, which contrasts with the numerous mentions of free parking. Despite these minor drawbacks, the overall feedback indicates that parking at the Excelsior Chamonix Hôtel & Spa meets guests' needs effectively.
EV charging stations
Family
Families will also appreciate the hotel's kid-friendly pool, although there have been occasional concerns about limited space by the pool, which can detract from the experience. The hotel's quiet and accessible location, close to nature, offers an ideal setting for family relaxation and activities. The spa and jacuzzi provide added benefits that families can enjoy together.
While the hotel bills itself as family-oriented, certain amenities are lacking. There is no kids club or specific children's options in the restaurant, which could be a drawback for some guests. Despite these limitations, many families report having an enjoyable stay and praise the hotel's overall family-friendly policy and ambiance.
The hotel's commitment to family comfort extends to practical benefits like free parking and guest cards for family travel, enhancing the overall convenience. While there are areas that could benefit from improvement, particularly in room arrangement and children's dining options, the Excelsior Chamonix Hôtel & Spa remains a solid choice for a family's mountain retreat.
Ski
Guests appreciate the hotel's ski facilities, which include ski storage and the option to rent ski equipment on site. Shuttle services, ski passes and lockers are also available, adding to the convenience. The ability to rent ski equipment directly from the hotel and the availability of ski lessons make it perfect for both beginners and experienced skiers.
In addition to its excellent ski amenities, the hotel boasts a nice view of Mont Blanc, making it a picturesque base for skiing trips. The free train ride from Les Tines station, just a 5-minute walk from the hotel, further enhances accessibility. Public transportation options are convenient not just for skiing but also for hiking with nearby stations providing easy departures.
Overall, the hotel's well-equipped facilities, great staff and perfect location make it an excellent choice for anyone planning a ski trip to the Chamonix Valley.
4 Star
Business
Accessible
Heated Pool
Outdoor Pool
The availability of a bar near the pool enhances the experience, providing refreshing beverages with picturesque backdrops. The pool's facilities, including access to a sauna, contribute to its attractiveness, making it a favorite spot among guests. Additionally, the large size of the pool and its recent renovations are acknowledged as positives, ensuring a delightful swim and relaxation experience.
Overall, the Excelsior Chamonix Hôtel & Spa's outdoor pool stands out as a magnificent feature, well-loved for its aesthetic appeal and the relaxing ambiance it provides.
Honeymoon
Romantic
Guests can unwind on scenic balconies and enjoy the natural peacefulness that surrounds the hotel. The rooms are spacious and decorated with a cozy ambiance, ensuring a comfortable and serene atmosphere. Some guests even receive a bouquet of flowers on the bed, adding to the romantic setting.
The hotel's facilities cater well to romantic getaways, featuring room service, restaurant meals and an exceptional spa session, perfect for overall relaxation. Open balconies and a romantic atrium enhance the dreamy feel, while the romantic poolside and dining options provide wonderful experiences for couples.
Despite occasional disappointments such as the lack of a romantic welcome even when requested in advance, the Excelsior Chamonix Hôtel & Spa remains a perfect choice for a romantic weekend or a special proposal at Mount Blanc. The serene atmosphere and beautiful views create an idyllic setting for any romantic occasion.
Dog Friendly
Staff members are generally attentive to the needs of both human and canine guests, ensuring a pet-friendly experience overall. However, some guests have noted issues such as room cleanliness, specifically mentioning that dog hair was not fully vacuumed. Despite this, the overall sentiment is positive with many praising the hotel's efforts to accommodate dogs.
A particular highlight is that dogs are accepted in the rooms, allowing guests to keep their pets close by. However, it's important to note that dogs are not permitted in all areas of the hotel. For instance, they are allowed inside the restaurant during dining times, which some guests feel contradicts hygiene regulations, while they are not allowed on the outdoor terrace.
Overall, Excelsior Chamonix Hôtel & Spa is highly regarded for its dog-friendly policies and facilities, making it a reliable choice for those looking to travel with their pets.
Yes, Excelsior Chamonix Hôtel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Excelsior Chamonix Hôtel & Spa.
Yes, Excelsior Chamonix Hôtel & Spa welcomes dogs.
Yes, parking facilities are available at Excelsior Chamonix Hôtel & Spa.
No, Excelsior Chamonix Hôtel & Spa doesn't have a gym.
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