Hotel Bertaso
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Summary of reviewsHotel Bertaso in Chapecó, SC is highly recommended for its exceptional location in the city's heart, making it an ideal base for both business and leisure travelers. Guests appreciate the convenience of being close to restaurants, shops, pharmacies and local attractions like the Chape stadium. Despite being a historic and traditional establishment, the hotel maintains a well-kept, cozy environment.
Guests frequently laud the spacious and comfortable rooms which feature fragrant bedding, large double beds and tranquil settings conducive to restful sleep. The bathrooms and showers also receive special mention for their quality. Cleanliness is another strong point with many praising the impeccable upkeep of both rooms and common areas, although a few noted occasional lapses such as dust accumulation.
The attentive and professional staff at Hotel Bertaso significantly enhance the guest experience. From check-in to check-out, the warm and friendly demeanor of the staff, along with their readiness to assist, consistently stands out. The helpful and smiling cleaning staff also contribute to the overall sense of comfort and hospitality.
Breakfast at Hotel Bertaso is generally well-received with many guests highlighting its delicious offerings, high-quality products and the beautiful view from the eighth-floor dining area. The variety of options, including Northeastern cuisine, adds to the positive experience. However, some guests found the breakfast lacking in diversity and noted issues with the speed of replenishment and attentiveness of the breakfast staff.
Parking services at the hotel include a valet option, although the additional cost and limited parking spaces are noted drawbacks. Guests can alternatively park on the street or use a paid parking spot in front of the hotel with some feeling this information should be more clearly communicated.
Overall, Hotel Bertaso receives high marks for its strategic location, comfortable accommodations, cleanliness, excellent service and professional staff, making it a popular choice for many travelers.
Categories
Guests frequently laud the spacious and comfortable rooms which feature fragrant bedding, large double beds and tranquil settings conducive to restful sleep. The bathrooms and showers also receive special mention for their quality. Cleanliness is another strong point with many praising the impeccable upkeep of both rooms and common areas, although a few noted occasional lapses such as dust accumulation.
The attentive and professional staff at Hotel Bertaso significantly enhance the guest experience. From check-in to check-out, the warm and friendly demeanor of the staff, along with their readiness to assist, consistently stands out. The helpful and smiling cleaning staff also contribute to the overall sense of comfort and hospitality.
Breakfast at Hotel Bertaso is generally well-received with many guests highlighting its delicious offerings, high-quality products and the beautiful view from the eighth-floor dining area. The variety of options, including Northeastern cuisine, adds to the positive experience. However, some guests found the breakfast lacking in diversity and noted issues with the speed of replenishment and attentiveness of the breakfast staff.
Parking services at the hotel include a valet option, although the additional cost and limited parking spaces are noted drawbacks. Guests can alternatively park on the street or use a paid parking spot in front of the hotel with some feeling this information should be more clearly communicated.
Overall, Hotel Bertaso receives high marks for its strategic location, comfortable accommodations, cleanliness, excellent service and professional staff, making it a popular choice for many travelers.
Family Friendly Hotel
This hotel is centrally located near Santo Antonio Cathedral and Colonel Bertaso Square. It offers a 24-hour fitness center, complimentary breakfast, and an arcade/game room. Family-friendly amenities and spacious rooms make it a good option for families.
Business Hotel
Hotel Bertaso offers a business center with amenities. It provides services like valet parking, room service, and meeting/banquet facilities.
Hotel with Parking
Located in Chapecó, this hotel likely includes parking. Its establishment suggests it caters to guests needing parking.
Accessible Hotel
This hotel offers comprehensive accessibility features including wheelchair access, rooms and facilities for disabled guests, accessible parking, business center, and restaurant. Specific aids like grab bars near the toilet, raised toilet seats, and bathroom emergency pull cords are available. The hotel also provides braille/raised signage and a well-lit path to the entrance.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel for Honeymoon
Romantic Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Hotel Bertaso in Chapecó, SC stands out for its prime location in the city's heart, making it strategically situated and easily accessible. Guests repeatedly highlight the convenience of being able to walk to nearby restaurants, shops, pharmacies and even the Chape stadium. Despite its historic and traditional status, the hotel remains well-maintained and cozy.
The comfort of the rooms is frequently praised with comments on the fragrant bedding, spacious double beds and tranquil environment conducive to a good night's sleep. Many noted the excellent service provided by attentive staff, contributing to a welcoming atmosphere.
The hotel also earns high marks for its varied and satisfying breakfast, further complemented by a beautiful in-house restaurant. Additional perks include available parking right at the front of the building, negating the need to leave cars on the street.
Overall, the strategic location, combined with great service, cleanliness, comfort and exceptional accommodations, makes Hotel Bertaso a highly recommended choice for both business and leisure travelers.
Hotel Bertaso's breakfast offerings have received a mix of feedback from guests. On the positive side, many reviewers praised the breakfast for being delicious with several noting it as excellent, tasty and rich in variety. The selection was described as having high-quality products, offering a good variety of options and even featuring Northeastern cuisine. Some guests highlighted the breakfast's exceptional quality, fresh items and the beautiful view from the eighth floor where it is served. Staff hospitality and restaurant quality also earned favorable mentions, adding to the overall breakfast experience.
However, some guests expressed disappointment with the breakfast, pointing out that it had limited options and lacked variety, particularly for those with special dietary needs like vegans. Instances of dry pastries and bread were noted and there were comments that the breakfast did not meet the expectations set by the hotel's standard. There was also criticism regarding the speed of replenishment and the attentiveness of the staff in charge of the breakfast area.
Overall, while many guests had a positive experience with breakfast at Hotel Bertaso, a consistent theme of limited variety and attention to special dietary requirements emerged as areas needing improvement.
Hotel Bertaso has earned high praise for the quality and comfort of its rooms. Guests frequently commend the spacious, well-ventilated accommodations which are beautifully decorated and impeccably clean. The beds are noted for their comfort and the fragrant bedding enhances the overall experience. Both rooms and bathrooms are described as being quite large, ensuring a sense of luxury. Despite being an older establishment, the hotel's elegance and well-maintained facilities have impressed many. The showers also receive special mention for their excellence. With friendly and helpful staff complementing the cozy environment, Hotel Bertaso provides a thoroughly enjoyable stay for visitors.
Hotel Bertaso offers a generally positive experience for guests with numerous reviews highlighting the comfort and quality of the beds. Many guests described the beds as comfortable, soft and even divine, contributing significantly to their overall satisfaction. Several reviews also praised the size of the beds, noting them as large and very cozy. Additionally, comments frequently mentioned the excellent location, attentive staff and spacious rooms, further enhancing the hotel’s appeal.
However, there were occasional mentions of worn-out mattresses and the need for replacements. Despite these sporadic critiques, the overall consensus suggests that Hotel Bertaso provides a comfortable and restful stay, particularly due to the quality of its beds.
Hotel Bertaso consistently receives praise for its cleanliness and upkeep despite being an older establishment. Guests appreciate the cleanliness of the rooms and common areas, often describing them as very clean and impeccable. The hotel's staff also garners positive feedback for their attentiveness and friendliness, contributing to a pleasant stay.
However, some reviews mention specific instances where cleaning standards fell short, such as dust accumulation on furniture, dirt under the bed and issues with the shower box. Despite these occasional lapses, the overall sentiment leans towards a well-maintained property where guests feel comfortable and well cared for.
In addition to cleanliness, other aspects that stood out include the hotel's spacious and comfortable rooms, great facilities and a good, quiet location. A standout feature often mentioned is the excellent breakfast offered, complementing the hotel’s strong service quality. Despite a few areas needing attention, Hotel Bertaso generally meets guests' expectations for a clean and enjoyable stay.
From the moment of check-in, Hotel Bertaso impresses with its warmth and professionalism. The staff is consistently described as friendly, attentive and incredibly polite, making every guest feel at home. The level of hospitality is impeccable and the reception team is particularly praised for their readiness and understanding. Cleanliness and service stand out as high points with helpful and smiling cleaning staff ensuring comfort and hygiene throughout the stay. While the restaurant service might occasionally lag, the overall dedication of the team—from reception to room service—ensures a pleasant experience, despite a few isolated reports of colder interactions. With such a responsive and kind team, guests often find their needs met promptly, contributing to a memorable stay at Hotel Bertaso.
Hotel Bertaso offers valet parking, although it comes at an additional cost, which some guests feel should be included in the room price. The parking lot is fairly small, requiring guests to leave their keys with the valet. There is also the option to park on the street or use a paid parking spot right in front of the hotel. However, the limited number of parking spaces can be a concern for guests. The hotel charges range from 20 to 30 reais per day and this fee is sometimes seen as not clearly communicated beforehand.
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Location
The comfort of the rooms is frequently praised with comments on the fragrant bedding, spacious double beds and tranquil environment conducive to a good night's sleep. Many noted the excellent service provided by attentive staff, contributing to a welcoming atmosphere.
The hotel also earns high marks for its varied and satisfying breakfast, further complemented by a beautiful in-house restaurant. Additional perks include available parking right at the front of the building, negating the need to leave cars on the street.
Overall, the strategic location, combined with great service, cleanliness, comfort and exceptional accommodations, makes Hotel Bertaso a highly recommended choice for both business and leisure travelers.
Breakfast
However, some guests expressed disappointment with the breakfast, pointing out that it had limited options and lacked variety, particularly for those with special dietary needs like vegans. Instances of dry pastries and bread were noted and there were comments that the breakfast did not meet the expectations set by the hotel's standard. There was also criticism regarding the speed of replenishment and the attentiveness of the staff in charge of the breakfast area.
Overall, while many guests had a positive experience with breakfast at Hotel Bertaso, a consistent theme of limited variety and attention to special dietary requirements emerged as areas needing improvement.
Rooms
Beds
However, there were occasional mentions of worn-out mattresses and the need for replacements. Despite these sporadic critiques, the overall consensus suggests that Hotel Bertaso provides a comfortable and restful stay, particularly due to the quality of its beds.
Cleanliness
However, some reviews mention specific instances where cleaning standards fell short, such as dust accumulation on furniture, dirt under the bed and issues with the shower box. Despite these occasional lapses, the overall sentiment leans towards a well-maintained property where guests feel comfortable and well cared for.
In addition to cleanliness, other aspects that stood out include the hotel's spacious and comfortable rooms, great facilities and a good, quiet location. A standout feature often mentioned is the excellent breakfast offered, complementing the hotel’s strong service quality. Despite a few areas needing attention, Hotel Bertaso generally meets guests' expectations for a clean and enjoyable stay.
Staff
Parking
No, Hotel Bertaso doesn't have any pool.
No, a spa isn't available at Hotel Bertaso.
No, Hotel Bertaso doesn't allow dogs.
Yes, parking facilities are available at Hotel Bertaso.
Yes, Hotel Bertaso has a gym.
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