Hampton Inn & Suites Chapel Hill/Carrboro
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Summary of reviewsThe Hampton Inn & Suites Chapel Hill/Carrboro has consistently received positive reviews for its strategic location, amenities, and welcoming atmosphere. Situated in the heart of downtown Carrboro, the hotel serves as a convenient hub for visitors exploring both Carrboro and Chapel Hill. With its close proximity to the University of North Carolina campus, Franklin Street, and a multitude of dining and entertainment options, guests find it an ideal base for college visits, events, and leisurely exploration. The centrality of the location, coupled with friendly staff and good amenities, guarantees a pleasant and comfortable stay.
Guests frequently commend the breakfast offerings at the hotel, highlighting a generous variety that caters to diverse tastes, with options ranging from hot items to healthier choices such as fresh fruit. Although there are occasional suggestions for improvement, the breakfast is generally seen as a valuable and satisfying feature of the stay.
The spacious and immaculate rooms receive high praise for their cleanliness and comfort. Guests often comment on the roomy layouts and exceptionally comfortable beds, which contribute to a restful night's sleep. Despite a few minor shortcomings, such as the absence of certain kitchen appliances in some rooms, the overall room experience is positive, bolstered by soundproofing and modern workspaces.
Cleanliness and modern aesthetics are standout features of the hotel, with guests frequently describing the property as spotless and well-maintained. The attentive and friendly staff enhance the welcoming ambiance, consistently going above and beyond to ensure a memorable stay for guests.
The hotel further impresses with its recreational facilities, including a well-equipped gym and a beautiful rooftop pool that provides a refreshing retreat. These amenities add to the overall experience, encouraging relaxation and leisure.
While parking options are largely seen as convenient, with on-site facilities readily available, some guests express concerns over additional costs associated with parking fees. However, occasional fee waivers do offer a positive resolution for certain guests.
For families, the hotel offers spacious and clean rooms, making it a convenient choice for those traveling with children. The proximity to dining and entertainment options, along with the supportive staff, enhances the family-friendly atmosphere.
In summary, the Hampton Inn & Suites Chapel Hill/Carrboro is praised for its exceptional location, cleanliness, and comfort, along with a friendly and accommodating staff. Despite minor drawbacks such as parking fees, the hotel delivers excellent value and a memorable experience, making it a top choice among travelers visiting the area.
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Guests frequently commend the breakfast offerings at the hotel, highlighting a generous variety that caters to diverse tastes, with options ranging from hot items to healthier choices such as fresh fruit. Although there are occasional suggestions for improvement, the breakfast is generally seen as a valuable and satisfying feature of the stay.
The spacious and immaculate rooms receive high praise for their cleanliness and comfort. Guests often comment on the roomy layouts and exceptionally comfortable beds, which contribute to a restful night's sleep. Despite a few minor shortcomings, such as the absence of certain kitchen appliances in some rooms, the overall room experience is positive, bolstered by soundproofing and modern workspaces.
Cleanliness and modern aesthetics are standout features of the hotel, with guests frequently describing the property as spotless and well-maintained. The attentive and friendly staff enhance the welcoming ambiance, consistently going above and beyond to ensure a memorable stay for guests.
The hotel further impresses with its recreational facilities, including a well-equipped gym and a beautiful rooftop pool that provides a refreshing retreat. These amenities add to the overall experience, encouraging relaxation and leisure.
While parking options are largely seen as convenient, with on-site facilities readily available, some guests express concerns over additional costs associated with parking fees. However, occasional fee waivers do offer a positive resolution for certain guests.
For families, the hotel offers spacious and clean rooms, making it a convenient choice for those traveling with children. The proximity to dining and entertainment options, along with the supportive staff, enhances the family-friendly atmosphere.
In summary, the Hampton Inn & Suites Chapel Hill/Carrboro is praised for its exceptional location, cleanliness, and comfort, along with a friendly and accommodating staff. Despite minor drawbacks such as parking fees, the hotel delivers excellent value and a memorable experience, making it a top choice among travelers visiting the area.
Hotel with Swimming Pool
Offers a refreshing outdoor pool area and complimentary breakfast.
Outdoor Pool
Business Hotel
Hampton Inn & Suites hotels typically offer a business center, free Wi-Fi, and meeting rooms. These features provide essential services for business travelers.
Hotel with Parking
Hampton Inn & Suites offers parking. This provides added convenience for guests visiting both Chapel Hill and Carrboro.
Accessible Hotel
This Hampton Inn & Suites is Handicap Accessible and features wheelchair accessibility throughout its grounds. It offers specific accessible room types, including King and Queen rooms with bath tubs for mobility and hearing access, and Queen rooms with hearing access. Wheelchair access extends to both indoor and outdoor pools.
Hotel with Gym
The hotel provides fitness facilities.
3-Star Hotel
This hotel offers a blend of comfort and value. It provides complimentary breakfast and suite options, making it suitable for both short and extended stays. Its location provides convenient access to both Chapel Hill and Carrboro.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Outdoor Pool
Guest Reviews
The Hampton Inn & Suites Chapel Hill/Carrboro boasts an exceptional location that consistently pleases its guests. Nestled right in the heart of downtown Carrboro, the hotel is a convenient hub for exploring both Carrboro and Chapel Hill. Its proximity to the University of North Carolina campus and the vibrant Franklin Street area makes it a perfect choice for those visiting for college tours, events, or simply leisure. Guests appreciate the walking distance to an array of dining options, shopping venues, and entertainment spots such as Cats Cradle and various music venues. The easy access to local restaurants, coffee shops, and breweries enhances its appeal, while the nearby parking options add convenience. Centrally positioned between the bustling areas of Chapel Hill and Carrboro, this hotel invites guests to explore and enjoy the charming surroundings without needing to drive. The combination of a prime location with great amenities and friendly staff ensures a comfortable and pleasant stay for visitors to the area.
The breakfast experience at Hampton Inn & Suites Chapel Hill/Carrboro has earned varied feedback from guests, showcasing a mix of favorable and less favorable opinions. The prevailing sentiment among guests leans towards a positive note, emphasizing a robust selection of breakfast options that cater to diverse preferences. Visitors frequently highlight the extensive variety, from hot breakfast items such as eggs and waffles to more traditional continental offerings, including cereals, breads, and yogurt. The breakfast is often described as generous, plentiful, and unexpectedly varied, with guests appreciating the availability of fresh fruit and other healthier options.
While some guests express disappointment regarding specific aspects, such as a lack of fresh fruit and options for those with food allergies, the overall breakfast experience is often considered a valuable and satisfying feature of their stay. The complimentary breakfast is particularly noted for holding a high standard, and the consistent replenishment of the breakfast area ensures that guests have access to fresh and hot food throughout the morning.
Despite some instances where breakfast could have been enhanced or improved, many guests enjoy a quiet, pleasant dining experience with ample seating. Appreciated as a great start to the day, the breakfast service extends beyond mere sustenance; it becomes a memorable aspect of the guests' time at the hotel.
The rooms at the Hampton Inn & Suites Chapel Hill/Carrboro have received high praise from guests for their spaciousness and cleanliness. Many guests found the rooms to be large, with plenty of space to spread out, making them ideal for families or those needing extra room. The beds are frequently described as extremely comfortable, contributing to a good sleep quality. The layout is often appreciated, with well-thought-out designs that enhance guests' comfort. Guests have consistently noted how clean and tidy the rooms are, reflecting the hotel's dedication to maintaining high standards of cleanliness. Despite some rooms lacking refrigerators and microwaves, which a few guests found inconvenient, the overall comfort and room features like impressive soundproofing and workspace have left guests satisfied. The facilities, including a gym, pool, and breakfast buffet, along with attentive and friendly staff, add to the positive guest experience.
The Hampton Inn & Suites Chapel Hill/Carrboro has received consistent praise for its exceptionally comfortable beds. Guests frequently commend the hotel for offering beds that contribute to a restful night's sleep, with many describing them as extremely or wonderfully comfortable. The quality of the linens is also noted to be top-notch, adding to the overall comfort experience. The king-size beds in particular receive high marks for their comfort and cleanliness. While a few guests mentioned the beds being too hard or awfully short for their liking, the majority of the feedback highlights a positive and restful bedding experience. The spacious rooms and excellent service further enhance the stay, with some guests pleasantly surprised by upgrades such as a large bathroom. Overall, the accommodations at this hotel cater well to those seeking comfort and relaxation.
Hampton Inn & Suites Chapel Hill/Carrboro is a standout choice for travelers seeking cleanliness and comfort. Most reviews highlight the hotel's immaculate condition, with guests consistently describing the rooms as extremely clean, spotless, and well-maintained. The facility's modern appeal and aesthetically pleasing design add to its charm, delivering a welcoming atmosphere. It's apparent that the cleaning standards are exceptionally high, which resonates in the glowing feedback. Additionally, the staff contributes significantly to the hotel experience, being described as friendly, helpful, and genuinely happy, enhancing the welcoming ambiance. The hotel’s central location is convenient for guests, and the plethora of amenities, including a nice pool area and functional business center, offers more than the expected. This hotel provides excellent value for money, combining cleanliness, comfort, and top-notch customer service in a well-situated locality.
At the Hampton Inn & Suites Chapel Hill/Carrboro, the staff impresses guests with their consistently warm and welcoming demeanor. Known for their exceptional customer service, the team is frequently described as friendly, helpful, and extraordinarily accommodating. Several guests noted specific staff members, such as Abbie, Stefanie, Justice, and Nicole, who stood out for their dedication and professionalism. The front desk team, particularly individuals like Ron, Derick, and Dominic, receives rave reviews for their efficiency and patient assistance, highlighting a commitment to making guests feel at home.
Despite one mention of a lapse in front desk availability, the overwhelming feedback reflects a positive experience with the personnel's attentiveness and willingness to go the extra mile. Whether assisting with special requests or simply being courteous and approachable, the staff seems determined to create a welcoming atmosphere that enhances the overall stay. Numerous reviews emphasize the staff's ability to make guests feel valued, transforming their visit into a memorable experience. In addition to a prime location and well-maintained accommodations, it's the exceptional service from the entire team that encourages guests to return to this hotel.
The Hampton Inn & Suites Chapel Hill/Carrboro offers guests a fitness center that has received numerous positive remarks. Visitors frequently highlight the gym as being very good, emphasizing its cleanliness and ample equipment. The gym is described as large and nicely equipped, with a great fitness room that stands out for its quality. Patrons also note that while the fitness center provides standard facilities, the access to such a well-maintained space is highly appreciated. Additionally, the presence of a weight room and pool enhances the overall workout experience, leaving many guests impressed by the hotel's modern amenities. Overall, the fitness facilities at this hotel appear to meet the expectations of travelers looking for both functionality and quality.
The Hampton Inn & Suites Chapel Hill/Carrboro boasts a beautiful rooftop pool that guests consistently enjoy. Not only does the pool look pristine and well-maintained, but its refreshing atmosphere makes it a delightful retreat. Located on the second floor, the pool area is complemented by a charming patio, providing a scenic outdoor setting perfect for relaxation. Guests appreciate the very nice pool deck, enhanced by the addition of a cool fire pit that enhances the ambiance. While the pool is primarily for splashing around rather than serious lap swimming, its attractiveness as a hotel feature is repeatedly highlighted. With the combination of a very good gym and pool, this hotel offers excellent recreational facilities for guests looking to unwind.
The parking situation at the Hampton Inn & Suites Chapel Hill/Carrboro presents a mix of opinions among guests. Many highlight the convenience and ample availability of parking, including the ease of accessing the on-site garage next to the hotel. Some guests appreciated that the parking deck is conveniently located, with some noting that parking was easy to navigate. Hilton Honors members can enjoy free parking, adding an attractive perk for loyal guests. Others mentioned the ability to park larger vehicles such as U-Hauls without any issues.
However, several reviews express dissatisfaction with the requirement to pay an additional fee for parking. The standard $20 per night charge for parking was a common point of contention for some, with guests feeling it was an unexpected cost that should be more clearly communicated during booking and in welcome messages. Despite these concerns, some guests noted that their parking fees were waived as part of their stay, providing a positive resolution for certain situations. Overall, while the parking is convenient and adequate for many guests, the associated cost is a notable consideration for prospective visitors.
The Hampton Inn & Suites Chapel Hill/Carrboro offers a convenient and accommodating option for families visiting the area. Families appreciate the spacious and clean rooms, which provide ample space for children to spread out and relax. The hotel's location is ideal, making it easy for guests to access nearby food and entertainment options, enhancing the family-friendly atmosphere. While some guests mention that the rooms may not be specifically tailored for families with toddlers, the overall value and comfort of the accommodations receive positive feedback. Additionally, the welcoming and attentive staff contribute to a pleasant stay, ensuring that families feel well-cared for during their visit. The hotel's proximity to other lodging options also makes it a practical choice for family gatherings, offering a supportive environment for hosting relatives in Chapel Hill.
Hampton Inn & Suites Chapel Hill/Carrboro receives positive feedback for several aspects of its service and facilities. Guests highlight the hotel's excellent value and commend the friendly and accommodating staff who exceed expectations. The property is appreciated for its cleanliness and the presence of a full-service restaurant, adding convenience for those dining onsite. Its location is also a prime factor, being within walking distance to Chapel Hill's vibrant Franklin Street, making it an attractive option for visitors. However, some guests mention an additional parking fee, which, despite the parking garage being underutilized, seems to be a minor drawback in an otherwise satisfactory stay. Overall, the hotel achieves a good balance of value and service, positioning itself as a top choice among Hampton Inn properties experienced by travelers.
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Location
Breakfast
While some guests express disappointment regarding specific aspects, such as a lack of fresh fruit and options for those with food allergies, the overall breakfast experience is often considered a valuable and satisfying feature of their stay. The complimentary breakfast is particularly noted for holding a high standard, and the consistent replenishment of the breakfast area ensures that guests have access to fresh and hot food throughout the morning.
Despite some instances where breakfast could have been enhanced or improved, many guests enjoy a quiet, pleasant dining experience with ample seating. Appreciated as a great start to the day, the breakfast service extends beyond mere sustenance; it becomes a memorable aspect of the guests' time at the hotel.
Rooms
Beds
Cleanliness
Staff
Despite one mention of a lapse in front desk availability, the overwhelming feedback reflects a positive experience with the personnel's attentiveness and willingness to go the extra mile. Whether assisting with special requests or simply being courteous and approachable, the staff seems determined to create a welcoming atmosphere that enhances the overall stay. Numerous reviews emphasize the staff's ability to make guests feel valued, transforming their visit into a memorable experience. In addition to a prime location and well-maintained accommodations, it's the exceptional service from the entire team that encourages guests to return to this hotel.
Gym
Pool
Parking
However, several reviews express dissatisfaction with the requirement to pay an additional fee for parking. The standard $20 per night charge for parking was a common point of contention for some, with guests feeling it was an unexpected cost that should be more clearly communicated during booking and in welcome messages. Despite these concerns, some guests noted that their parking fees were waived as part of their stay, providing a positive resolution for certain situations. Overall, while the parking is convenient and adequate for many guests, the associated cost is a notable consideration for prospective visitors.
Family
3 Star
Yes, Hampton Inn & Suites Chapel Hill/Carrboro has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hampton Inn & Suites Chapel Hill/Carrboro.
No, Hampton Inn & Suites Chapel Hill/Carrboro doesn't allow dogs.
Yes, parking facilities are available at Hampton Inn & Suites Chapel Hill/Carrboro.
Yes, Hampton Inn & Suites Chapel Hill/Carrboro has a gym.
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