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Summary of reviewsHoliday Inn Express & Suites Charlottesville by IHG, receives overwhelmingly positive reviews from guests across various categories, making it a highly recommended option for travelers.
The hotel’s **location** is a standout feature, praised for its convenience and accessibility to downtown Charlottesville, major highways and local attractions. Guests appreciate the proximity to restaurants, grocery stores and tourist spots, many of which are just a short drive away. The property is noted for its safety, cleanliness and the friendly demeanor of the staff, all contributing to a pleasant stay. Some rooms even offer picturesque mountain views, adding to the overall appeal.
The **breakfast** service is another highlight with many guests commending the variety and quality of the offerings. The selection includes a range of hot items, cereals, yogurt, juices and coffee, typically served from 6-10am in a well-maintained and clean environment. Despite occasional issues with the quality or availability of certain items during peak times, the general sentiment remains positive with many guests describing the breakfast as excellent.
**Rooms** at the hotel are frequently described as clean, spacious and comfortable. Guests appreciate the modern, updated décor, ample natural light from large windows and useful amenities such as large TVs and K-cup coffee machines. Though there were occasional concerns about the comfort of some mattresses and furnishings, the majority of reviews highlight the accommodations as spotlessly clean and inviting.
The **cleanliness** of the hotel is consistently praised. Both the rooms and public areas are noted to be exceptionally clean and well-maintained. The property’s relatively recent establishment and updated décor contribute to a tidy and welcoming atmosphere, further enhanced by the diligent and friendly staff.
The **staff** at Holiday Inn Express & Suites Charlottesville receive high praise for their exceptional service. Specific staff members, like Mary and Tina, are frequently mentioned for their kindness and helpfulness. Guests describe the staff as polite, enthusiastic and professional, striving to meet guests' needs and ensuring a pleasant experience despite some noise issues or inexperience among new team members.
The **pool area** is also well-received, particularly for its clean and relaxing indoor pool and wonderful hot tub. Although occasional maintenance closures were a minor inconvenience, the overall enjoyment of the pool facilities is high, especially among families with children.
**Beds** at the hotel are largely celebrated for their comfort, contributing to a restful night's sleep. While there are a few mentions of discomfort, the consensus is that the beds are big, comfy and conducive to a great night's rest.
In conclusion, Holiday Inn Express & Suites Charlottesville by IHG, offers a well-rounded and positive experience for guests, highlighted by its convenient location, excellent breakfast, clean and comfortable rooms and friendly, attentive staff. Show more
Read review summaries for all categories
Categories
Hotel with Swimming Pool
This hotel is equipped with a pool. It offers comfortable accommodations and convenient amenities.
Heated Pool Indoor Pool
Business Hotel
Holiday Inn Express hotels typically offer free high-speed internet access, complimentary breakfast, and a business center. These amenities are geared towards providing convenience for business travelers.
Hotel with Parking
Features complimentary self-parking, allowing guests to park their vehicles free of charge on the hotel premises.
EV charging stations
Accessible Hotel
This Holiday Inn Express property offers accessible rooms, including those with communication accessibility and accessible tubs or roll-in showers. It features an indoor pool.
Hotel with Gym
Features a fitness center for guest use.
3-Star Hotel
Holiday Inn Express is known for providing a reliable and comfortable stay with essential amenities. Guests receive complimentary breakfast and free WiFi, ensuring good value.
Hotel with EV Charging Stations
Hotel for Honeymoon
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Standard King RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as mountain views. The unit has 1 bed.
Standard Room with Two Queen BedsProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as mountain views. The unit offers 2 beds.
Standard King Room with MinifridgeProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as mountain views. The unit offers 1 bed.
Standard RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as mountain views.
Specialty RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as mountain views.
Standard King Room with Extra Floor SpaceProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as mountain views. The unit offers 1 bed.
King SuiteProviding free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as mountain views. The unit offers 2 beds.
Queen Suite with Two Queen BedsOffering free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as mountain views. The unit offers 2 beds.
King Room - Hearing AccessibleOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as mountain views. The unit has 1 bed.
Standard Queen Room with Two Queen Beds - Communications AccessibleOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as mountain views. The unit has 2 beds.
King Suite Mobility Accessible with Tub - Non-SmokingOffering free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as mountain views. The unit offers 2 beds.
Deluxe Queen Suite - Disability Access/Non-SmokingProviding free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as mountain views. The unit offers 2 beds.
Guest Reviews
Location
Holiday Inn Express & Suites Charlottesville by IHG, boasts an excellent location that guests appreciate for its convenience and accessibility. Travelers find it easy to reach with proximity to downtown and major highways making it ideal for those attending concerts or exploring the city's vibrant attractions. The hotel is centrally located, providing quick access to a range of good restaurants, grocery stores and tourist spots, some just a few minutes away by car. Guests mention the safety and cleanliness of the property with many highlighting the friendly staff and delicious breakfast offerings. The hotel's setting even offers some rooms with beautiful mountain views. While there were minor challenges with locating the hotel, the overall sentiment is positive, praising the hotel's prime positioning and well-maintained facilities.
Breakfast
At the Holiday Inn Express & Suites Charlottesville, breakfast is predominantly praised by guests, lauded for its good variety and great selection of items. Many found the hot breakfast choices to be both delicious and plentiful with several reviews emphasizing the efficient layout and well-managed service. Guests appreciated the availability of different options across two days with a variety that ranged from hot items to cereals, yogurt, juices and coffee. The breakfast service, typically running from 6-10am, was frequently noted for its cleanliness and well-prepared dishes.
However, some reviews indicated that the breakfast could occasionally fall short with mentions of poor-quality, over-packaged items and occasional scarcity, particularly at peak times. There were also a few notes about particular items, such as eggs and creamer, not meeting expectations. Despite these criticisms, the overall sentiment remains positive with many guests describing the breakfast as excellent, great and wonderful.
Rooms
Holiday Inn Express & Suites Charlottesville by IHG, receives high marks for its accommodations. The rooms are repeatedly described as clean, spacious and comfortable with many noting the bright and spacious nature of the rooms and an impressive castable TV. The overall decor is modern, new and well-updated, contributing to a positive stay.
Guests frequently mention the cleanliness of the rooms, often using terms like spotlessly clean and super clean. The beds generally offer a comfortable night's sleep, although there are occasional remarks about the comfort level of the mattresses and furnishings, which some found to be uncomfortable or lacking in charm.
The rooms are praised for their design and functionality, often including useful amenities such as large TVs, K-cup coffee machines and well-appointed bathrooms. The large windows provide ample natural light, adding to the spacious feel of the rooms.
While a few guests experienced issues such as delayed check-ins or less thorough cleaning, these instances seem to be outliers in an otherwise positive array of reviews. Overall, the hotel offers a modern, clean and comfortable environment for travelers.
Beds
The beds at Holiday Inn Express & Suites Charlottesville by IHG, receive high praise for their comfort. Guests frequently highlight that the beds are very comfortable with some describing them as big and comfy. Despite a few mentions of uncomfortable beds and pillows, the majority of reviews commend the beds for providing a restful night's sleep. The overall consensus points to a commendable level of comfort for those seeking a good night's rest.
Cleanliness
Holiday Inn Express & Suites Charlottesville has garnered numerous positive reviews regarding its cleanliness. Guests appreciated the well-organized setup and the attentiveness of the staff, who ensured that everything was well-stocked and clean. The rooms were frequently described as nice, clean and remarkably spacious. Many guests highlighted the overall cleanliness of the establishment, including the public areas, which were noted to be exceptionally clean and sparkling. The property, relatively recent and well-maintained, offered quiet rooms with updated décor, providing a comfortable and clean environment. The friendly and helpful staff further enhanced the stay, contributing to a tidy and welcoming atmosphere. Despite a few mentions of the breakfast room not meeting expectations, the consensus is that the hotel's cleanliness and friendly service make it a great place for a stay.
Staff
The staff at Holiday Inn Express & Suites Charlottesville by IHG, consistently receive commendations from guests for their exceptional demeanor and service. Mary at check-in and Tina are frequently cited for their kindness and helpfulness. Reviewers often describe the staff as being polite, enthusiastic and professional, going above and beyond to meet guests' needs. Despite some issues with noise and inexperience among newer team members, the overall impression is one of a friendly, accommodating and hardworking staff. The cleanliness of the property and quality of the breakfast also receive praise, contributing to the overall positive experience.
Pool
The pool area at Holiday Inn Express & Suites Charlottesville receives generally positive remarks from guests. Many appreciate the clean and relaxing indoor pool, which seems to be a hit with children. Guests also commend the hot tub, describing it as wonderful. However, it is worth noting that some visitors have experienced the pool being closed for maintenance, which could be disappointing. The hotel staff is frequently praised for their friendly demeanor, adding to the overall pleasant experience.
Yes, Holiday Inn Express & Suites Charlottesville by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Express & Suites Charlottesville by IHG.
No, Holiday Inn Express & Suites Charlottesville by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express & Suites Charlottesville by IHG.
Yes, Holiday Inn Express & Suites Charlottesville by IHG has a gym.