Hotel Casino Chaves

Chaves , , Lugar Do Extremo - Valdanta (Show on Map)
8.8
Excellent


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Summary of reviewsHotel Casino Chaves is a stunningly located hotel that offers an amazing variety of amenities, including a spa, casino and excellent indoor and outdoor pools. The hotel's breakfast receives high praise for its quality and variety, while the dinner experience is considered excellent although some guests feel that it could offer more variety. The hotel's rooms received favorable reviews with guests praising the cleanliness and comfortable beds. With its 4-star amenities, ambiance and modern style, the Hotel Casino Chaves is considered a great destination for families and couples alike. The hotel boasts an exceptional staff who are welcoming, professional and courteous and a fantastic casino accessible from within the hotel. Overall, the Hotel Casino Chaves offers everything guests could want in a tranquil escape, making it a highly recommended destination.
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Casino Hotel
The hotel features a casino which spreads over two floors and offers 300 slot machines and a wide array of table games, such as American Roulette, Poker, Blackjack, etc. The casino is open from 2:00 pm to 2:00 am daily.

Hotel with EV Charging Stations

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Infinity Pool    Indoor Pool    Children's Pool    Panoramic View Pool    Outdoor Pool  


Business Hotel

Hotel with Parking

EV charging stations  


Accessible Hotel

4-Star Hotel

Hotel with Infinity Pool

Hotel with Outdoor Pool

Hotel with Panoramic View Pool

Hotel with Children's Pool

Hotel with Indoor Pool

Room Types
Deluxe Double Room Featuring a balcony, this spacious air-conditioned room includes a flat-screen TV, minibar and private bathroom with free toiletries.

Suite Featuring a balcony, this very spacious, air-conditioned suite includes a separate seating area and a dining room. It offers a flat-screen TV, minibar and private bathroom with free toiletries.

Romantic Double Room This offer includes: - VIP treatment in the room; - Breakfast in the room; - Late check-out (upon availability, please confirm at arrival); - 2 drinks in the Casino Bar.

Family Room (2 Adults + 2 Children) Featuring a balcony, this spacious air-conditioned room, includes a flat-screen TV, minibar and private bathroom with free toiletries. Breakfast is included in the rate. This room can accommodate 2 adults and 2 children up to 12 years old. Children will be accommodated in extra beds.

Guest Reviews
8.8
Excellent
Location
The Hotel Casino Chaves boasts a beautiful location with a stunning view and peaceful environment. While it may be apart from the city center, it is easily accessible by car, bike, or even on foot. Guests rave about the hotel's excellent location and service. Plus with a spa and casino on site, there's plenty to do within the vicinity. The hotel is also conveniently located near the A24, making it a great spot for a relaxing getaway or a family vacation. Overall, the Hotel Casino Chaves is well placed and highly recommended for those seeking a tranquil escape.

Breakfast
The breakfast at Hotel Casino Chaves receives positive reviews from guests. They praise the variety and quality of the products. Many guests particularly enjoy the natural orange juice. Some guests mention queuing and slow replenishment of food items, but overall the breakfast is described as excellent or very good. However, a few guests feel that the breakfast could offer more variety and one guest with celiac disease feels that there is not enough gluten-free options. Despite the mixed reviews, guests seem to be generally satisfied with the breakfast at Hotel Casino Chaves.

Dinner
Hotel Casino Chaves offers a dinner experience where guests can choose from a menu filled with delicious options. The feedback on the dinner experience was mostly positive with guests praising the taste of the food. However, some guests noted that the lunch meals were not as impressive. One complaint was about the high prices and small portions served in the restaurant. One unfortunate guest found a hair in their food, but the staff remedied the situation. The buffet dinner lacked table service, but the quality was still decent. The restaurant is considered excellent, but some guests wished there was more variety in the menu options. Overall, the dinner experience at Hotel Casino Chaves receives mostly positive feedback.

Rooms
Hotel Casino Chaves offers guests spacious and beautiful rooms with comfortable beds and excellent views of the city, lake and mountains. The decoration and cleanliness of the rooms, as well as the hotel's facilities, were highly praised by guests. There were some negative comments regarding the need for room renovation and old mattresses, but overall the rooms were considered comfortable and quiet, equipped with all possible amenities. Some rooms had balconies overlooking the pool and the decor in both the rooms and corridors was grandiose with good taste. The bathrooms were also spacious and clean. The hotel is well-equipped with 4-star facilities and ambiance to match.

Beds
The bed situation at Hotel Casino Chaves seems to be a mixed bag. While some guests found the beds to be super comfortable with wonderful mattresses, others felt that the mattress could've been better for a 4-star hotel. However, there were mostly positive comments about the beds with guests describing them as spacious with good mattresses and comfortable. Some guests did mention issues with the beds such as uncomfortable pillows, bumpy mattresses and old, uncomfortable spring mattresses. Despite these issues, most guests were pleased with the beds and found them to be comfortable. It's worth noting that some rooms had twin beds instead of a double bed, but overall the bed situation was satisfactory for most guests.

Cleanliness
The Hotel Casino Chaves boasts a clean and modern atmosphere according to guest reviews. The rooms are very clean, spacious and well-decorated. Guests appreciate the excellent cleanliness, including the delicate and friendly cleaning staff. The indoor pool is well-maintained and the overall hygiene is exceptional with some guests noting the 5-star cleanliness rating. Some minor issues were reported, such as hair in the bathroom, but the hotel's cleanliness generally receives high praise.

Staff
Hotel Casino Chaves has earned a reputation for their excellent service due to the professionalism and friendliness of their staff. The majority of guests have praised the staff for their kindness and attentiveness with many mentioning that the employees are always available and helpful. Guests have also noted the efficiency of the staff, particularly those working in reception. Although a few guests have reported negative experiences with some members of staff, the overall consensus is that the employees are professional, welcoming and courteous. Visitors have also complimented the hotel's outdoor pool and the stunning views from the rooms. All in all, Hotel Casino Chaves offers a high standard of service and its staff are a significant part of its appeal.

Spa
Hotel Casino Chaves offers a fantastic spa and wellness experience according to guest reviews. The indoor pool and jacuzzi are particularly highlighted as being very enjoyable. The spa is considered excellent with top-notch massages and the facilities such as the sauna, Turkish bath and gym are all very good. Guests appreciate the fantastic pool area and the spa is well-maintained and comfortable. Although some negative comments suggest the spa is not up to the same standard as the rest of the hotel, overall, the feedback is positive with many guests saying they enjoyed the spa and the controlled access during Covid-19 was appreciated.

Pool
Hotel Casino Chaves boasts excellent indoor and outdoor pools with ample space for relaxation, as noted by happy guests. Those who enjoy a good workout can benefit from the gym and indoor pool, which is well-maintained and heated to a pleasant temperature. Guests traveling with children can appreciate the warmth of the indoor pool, which is perfect for them to swim and play in. The outdoor pool is fantastic and the surrounding area is well-kept with great sun exposure. The infinity pool is a must-see with its stunning views. Overall, guests rave about the hotel's pool facilities - both indoor and outdoor - and find them to be one of the highlights of their stay.

Family
Hotel Casino Chaves is an ideal family-friendly location for a relaxing vacation. The hotel offers a great park for kids which was highly praised by guests. Families can stay comfortably in the spacious rooms that are suitable for families. However, a few guests mentioned that the children's beds were not very comfortable. But, the hotel staff is highly commendable for being accommodating to guests needing extra beds. Although the hotel doesn't have a daycare, it is highly recommended for families who want to spend time together. Additionally, the hotel is situated in a peaceful location a bit far from the city center. Despite this, guests enjoyed the hotel's playground and highly recommend the hotel for family stays.

4 Star
Hotel Casino Chaves is a modern and stylish establishment with facilities and services that are up to the standards of a four star hotel. Guests have praised the overall ambiance and equipment of the hotel, which meets their expectations for a hotel of this category. While some have noted that there are areas for improvement in order to truly live up to the four star rating, others have described it as a beautiful hotel. The rooms are equipped with standard amenities such as coffee and tea capsules, which are typical for hotels of this class. While some guests felt that the mattresses could be of better quality, the hotel received positive remarks from overall satisfied customers.

Casino
The Hotel Casino Chaves boasts of having an incredible casino accessible from within the hotel. Guests enjoyed the convenience of being able to access the casino without leaving the building. The casino bar received high praise for being cozy and having excellent service. Guests also appreciated the voucher offered for the casino. The casino was highly recommended for those looking for entertainment during their stay. The surrounding environment along with the casino added to the overall experience. Guests even received a 2€ voucher for a soft drink or to use in the neighboring casino. The casino was also described as beautiful. The hotel also has a restaurant for those who want to take a break from the casino action.

Outdoor Pool
If you're looking for a hotel with fantastic outdoor pools, Hotel Casino Chaves is the perfect destination for you. Numerous guests praised the hotel's excellent and well-maintained pools, including both indoor and outdoor options. The outdoor pool, in particular, received a lot of positive feedback as many guests admired its fantastic views and spacious layout. The hotel's outdoor area around the pool was also highlighted for its great maintenance and ample amount of sunshine. Some guests also mentioned the tranquility and spaciousness of the hotel's facilities, including the large rooms and varied breakfast options. So if you're searching for a place to stay with superbe séjour and schitterend zwembad, look no further than Hotel Casino Chaves.

Indoor Pool
Guests of Hotel Casino Chaves have plenty of praise for the indoor pool and spa facilities. The indoor pool is described as 'impeccable', 'great' and 'large' with a 'pleasant temperature'. The spa, which is free to use, is also mentioned as 'great'. Guests particularly appreciate the spaciousness of both the pool and the surrounding area. Reviewers love the hotel's indoor and outdoor pools, describing them as 'well-maintained' and 'large'. The indoor pool is heated and perfect for a warm swim. While one reviewer found the indoor pool 'too cold', overall guests are thrilled with the pool and spa facilities at Hotel Casino Chaves.


Yes, Hotel Casino Chaves has pool(s) that belong to one or more of the following categories: Infinity Pool, Indoor Pool, Children's Pool, Panoramic View Pool, Outdoor Pool.

Yes, a spa is available at Hotel Casino Chaves.

No, Hotel Casino Chaves doesn't allow dogs.

Yes, parking facilities are available at Hotel Casino Chaves.

No, Hotel Casino Chaves doesn't have a gym.

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