Holiday Inn Express & Suites Buffalo Airport by IHG
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Summary of reviewsThe Holiday Inn Express & Suites Buffalo Airport by IHG offers travelers a convenient and comfortable stay with a host of positive attributes. The hotel's strategic location directly across from Buffalo International Airport is particularly advantageous, providing exceptional accessibility for guests arriving or departing by air, enhanced by a free 24/7 shuttle service. Despite being near the airport, the hotel maintains a tranquil environment, ensuring a restful experience. The surrounding area offers a variety of conveniences, including restaurants, shops, and a mall, with easy access to downtown Buffalo, Highmark Stadium, and Canada, making it suitable for both leisure and business travelers.
Guests frequently praise the breakfast experience, noting the friendly staff and the delicious array of hot and fresh options available, including standout items like fresh cinnamon rolls. The breakfast area complements the comfort and convenience of the hotel, further enhancing its reputation as a sensible choice for travelers.
Rooms are consistently described as clean, spacious, and comfortable, equipped with modern amenities and comfortable beds that ensure a relaxing stay. The availability of a heated pool, jacuzzi, and included breakfast adds to the overall appeal. The staff, particularly in the breakfast area, receives accolades for their friendly and accommodating nature, contributing to the hotel's welcoming atmosphere.
Cleanliness is a recurring theme in reviews, with guests appreciating the spotless condition of both rooms and facilities. While there are occasional lapses in cleaning standards, the general consensus is overwhelmingly positive.
The staff at the hotel shines with their exceptional service and friendliness. Key figures, like Ariel at the front desk and Annie in the breakfast area, are repeatedly recognized for going above and beyond to cater to guests' needs, creating an atmosphere where guests feel valued and cared for.
The hotel also offers fitness facilities which, despite a few mixed reviews regarding cleanliness, are appreciated for their functionality. The pool and hot tub are highlighted for their quality and maintenance, providing an enjoyable space for relaxation, especially praised by families.
Finally, the beds consistently receive positive feedback for their comfort, with guests enjoying the spaciousness and pillow choices, ensuring a restful night's sleep. Overall, the Holiday Inn Express & Suites Buffalo Airport by IHG is celebrated for its combination of strategic location, comfort, excellent service, and thoughtful amenities, making it a reliable choice for a pleasant stay near Buffalo's airport.
Categories
Guests frequently praise the breakfast experience, noting the friendly staff and the delicious array of hot and fresh options available, including standout items like fresh cinnamon rolls. The breakfast area complements the comfort and convenience of the hotel, further enhancing its reputation as a sensible choice for travelers.
Rooms are consistently described as clean, spacious, and comfortable, equipped with modern amenities and comfortable beds that ensure a relaxing stay. The availability of a heated pool, jacuzzi, and included breakfast adds to the overall appeal. The staff, particularly in the breakfast area, receives accolades for their friendly and accommodating nature, contributing to the hotel's welcoming atmosphere.
Cleanliness is a recurring theme in reviews, with guests appreciating the spotless condition of both rooms and facilities. While there are occasional lapses in cleaning standards, the general consensus is overwhelmingly positive.
The staff at the hotel shines with their exceptional service and friendliness. Key figures, like Ariel at the front desk and Annie in the breakfast area, are repeatedly recognized for going above and beyond to cater to guests' needs, creating an atmosphere where guests feel valued and cared for.
The hotel also offers fitness facilities which, despite a few mixed reviews regarding cleanliness, are appreciated for their functionality. The pool and hot tub are highlighted for their quality and maintenance, providing an enjoyable space for relaxation, especially praised by families.
Finally, the beds consistently receive positive feedback for their comfort, with guests enjoying the spaciousness and pillow choices, ensuring a restful night's sleep. Overall, the Holiday Inn Express & Suites Buffalo Airport by IHG is celebrated for its combination of strategic location, comfort, excellent service, and thoughtful amenities, making it a reliable choice for a pleasant stay near Buffalo's airport.
Business Hotel
Located near the airport, this hotel offers essential business services. It provides a practical and affordable option for business travelers.
Hotel with Gym
Features a fitness center for guest use. The workout room includes cardio equipment.
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Accessible Hotel
Hotel with Indoor Pool
Guest Reviews
The Holiday Inn Express & Suites Buffalo Airport by IHG boasts a highly convenient location that caters to various travel needs. Situated directly across from Buffalo International Airport, it offers exceptional accessibility with a free 24/7 shuttle service, making it an ideal choice for travelers with early flights or layovers. Despite its proximity to the airport, the hotel maintains a quiet atmosphere, providing a restful stay. The surrounding area also provides ample conveniences, featuring numerous restaurants, shops, and a mall nearby. Additionally, guests find it easy to reach downtown Buffalo, Highmark Stadium, and even Canada, with distances ranging from 7 to 30 minutes. The strategic location effortlessly blends accessibility with comfort, ensuring a pleasant experience for both leisure and business travelers.
Holiday Inn Express & Suites Buffalo Airport by IHG offers a breakfast experience that leaves guests largely satisfied and impressed. Highlighted repeatedly in reviews is the exemplary and friendly breakfast staff, who contribute significantly to positive dining experiences. Guests commonly describe the breakfast as delicious and commend the wide selection of hot and fresh options available. The buffet is well-stocked, presenting a nice variety of items, including some healthier choices, with standout items like fresh cinnamon rolls getting special mention. Proximity to the airport and the comfort of the rooms add to the appeal, making it a convenient choice for travelers. Despite some minor suggestions for improvement, such as an earlier opening time or increased variety, overall satisfaction with the complimentary breakfast is reflected in the consistent praise throughout guest reviews.
At the Holiday Inn Express & Suites Buffalo Airport by IHG, guests consistently shared positive impressions of their room experience. The rooms are described as clean, spacious, and comfortable, with many guests appreciating the well-maintained and modern facilities. Comfortable beds are often highlighted, ensuring a restful stay, and the size of the rooms is noted as pleasant, even accommodating up to four adults comfortably.
Additional amenities such as a heated pool, jacuzzi, and breakfast included receive favorable mentions, complementing the overall positive room experience. The quiet atmosphere of the hotel and its proximity to the airport are other advantages, with the convenience of a morning shuttle service. Guests frequently mention friendly and accommodating staff, particularly in the breakfast area. Despite a few minor issues with cleanliness and the suggestion that rooms could benefit from updating, overall impressions stay firmly in the positive.
For business travelers or anyone needing a stay close to the airport, the hotel offers all necessities with an added touch of coziness, making it a reliable choice for a comfortable and pleasant visit.
At the Holiday Inn Express & Suites Buffalo Airport by IHG, the beds are a highlight for many guests, often praised for their comfort and quality. Several reviews emphasize beds that are very comfortable, with comments frequently mentioning how clean, well-made, and quiet the rooms are. Guests appreciate the spacious nature of the beds, which easily accommodate two people. Pillows are also a standout, with guests enjoying the option of pillow choices to enhance their sleeping experience. Though a few guests noted some issues with bed firmness or pull-out beds feeling flat, most find the main beds conducive for a restful night’s sleep. Overall, the hotel maintains a strong reputation for providing a welcoming sleep environment, making it an appealing option for travelers seeking comfort after their day’s adventures.
The Holiday Inn Express & Suites Buffalo Airport by IHG generally receives high marks for cleanliness from its guests. Visitors frequently comment on the overall clean and well-maintained property, with many describing both the rooms and facilities as spotless and comfortable. Guests appreciate the clean, spacious rooms and the fact that body wash, shampoo, and conditioner are thoughtfully supplied. The cleanliness extends beyond the rooms to the entire hotel environment, making for a pleasant stay. The staff also receives praise for being friendly and polite, contributing to the positive experience. However, some reviews point out areas needing improvement, with a few remarks describing instances of inconsistent cleaning standards. Some guests note the hotel is in need of updates and express concerns over certain rooms feeling run down or exhibiting cleanliness issues. Despite these occasional lapses, the general consensus leans positively towards a clean and accommodating stay at the Holiday Inn Express & Suites Buffalo Airport.
The staff at Holiday Inn Express & Suites Buffalo Airport by IHG consistently receive high praise for their exceptional service and friendliness. Guests repeatedly describe their interactions with the team as welcoming and accommodating, highlighting an atmosphere where friendliness and attention to detail seem to be a priority. Key figures such as Ariel at the front desk and Annie in the breakfast room are frequently mentioned for their amazing contributions and extra friendly demeanor. The front desk team, in general, is noted for being professional, cordial, and always willing to assist. Additionally, Renee is recognized for providing expert and personalized care, while the manager's professionalism on the first night of a guest's stay is appreciated. The attention to guests' needs is evident, with staff going above and beyond to handle issues and ensure a pleasant experience. The overall experience is further enriched by the supportive attitude displayed by all team members, including housekeeping, who are characterized as excellent. Despite a few isolated incidents, the staff's commitment to teamwork and customer service stands out, proving to be a valued aspect of staying at this hotel.
The fitness facilities at Holiday Inn Express & Suites Buffalo Airport by IHG offer a mixed experience. The gym provides a decent selection of equipment and is generally praised for being clean, which suggests guests can expect a functional workout space. While some patrons have expressed dissatisfaction with cleanliness and maintenance, others found the gym to be acceptable for their needs. Beyond the fitness room, guests consistently commend the pool and hot tub, highlighting them as excellent and well-maintained features of the hotel. The pool, specifically, receives numerous compliments for its cleanliness, indicating a refreshing and inviting option for relaxation and leisure.
The Holiday Inn Express & Suites Buffalo Airport by IHG offers a pool area that many guests have found to be enjoyable, particularly for families. Visitors have highlighted the large size of the pool, which was great for kids, and noted that both the pool and hot tub were clean, comfortable, and family-friendly. The pool area, located conveniently on the ground floor, has been described as refreshing and awesome by numerous guests. Despite occasional issues with pool closures and temperature, and some concerns about cleanliness, many reviews point out that the indoor pool and hot tub provided a wonderful break for those looking to relax during their stay.
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Location
Breakfast
Rooms
Additional amenities such as a heated pool, jacuzzi, and breakfast included receive favorable mentions, complementing the overall positive room experience. The quiet atmosphere of the hotel and its proximity to the airport are other advantages, with the convenience of a morning shuttle service. Guests frequently mention friendly and accommodating staff, particularly in the breakfast area. Despite a few minor issues with cleanliness and the suggestion that rooms could benefit from updating, overall impressions stay firmly in the positive.
For business travelers or anyone needing a stay close to the airport, the hotel offers all necessities with an added touch of coziness, making it a reliable choice for a comfortable and pleasant visit.
Beds
Cleanliness
Staff
Gym
Pool
Yes, Holiday Inn Express & Suites Buffalo Airport by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Holiday Inn Express & Suites Buffalo Airport by IHG.
Yes, Holiday Inn Express & Suites Buffalo Airport by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Express & Suites Buffalo Airport by IHG.
Yes, Holiday Inn Express & Suites Buffalo Airport by IHG has a gym.
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