Cheltenham Chase Hotel & Spa is a great choice for those looking for a well-located hotel with fantastic facilities. The hotel is conveniently situated for easy access to nearby attractions and main roads, making it an ideal location for those attending races in the area. The rooms are spacious, comfortable and beautifully decorated with modern contemporary designs, although some guests have found them to be in need of repair and basic cleaning could be better. The breakfast offers a good selection of food, although some guests have found it to be below par and repetitive. The dinner experience is somewhat mixed with some guests complimenting the tasty food served in the restaurant, while others criticize the poor range and limited choices in the menu. The staff are generally friendly, helpful and attentive, although there were a few instances where guests felt unwelcome upon arrival. The spa and pool facilities are good and well-maintained, although some guests have noted that they are on the small side. The hotel offers free parking and is pet-friendly, making it an ideal vacation spot for families. Overall, Cheltenham Chase Hotel & Spa is a decent 4-star hotel that provides a comfortable stay for those who are looking for a relaxed vibe and good facilities.
The DoubleTree by Hilton Cheltenham-Cotswolds is a beautiful hotel with a fantastic location, close to the town centre and the Cotswolds. The hotel offers free parking and spacious rooms with luxurious bedding, although some guests found certain rooms and the spa area needing updates. The breakfast received mixed reviews, but the dinner was praised for its food quality and selection, although some guests had poor experiences with the service and limited menu. The staff were consistently praised for being friendly and helpful and the spa and gym facilities were generally well-liked, although some guests noted issues with cleanliness. Families enjoyed the hotel's activities, but some guests were disturbed by noisy children and barking dogs. Overall, the comfortable beds were a highlight of guests' stays.
Clarence Court Hotel enjoys widespread acclaim for its ideal location, nestled in a quiet, leafy square in the heart of Cheltenham. Guests appreciate the hotel's proximity to shops, bars, restaurants and main attractions like the Brewery Quarter, all within walking distance. The tranquil setting, combined with complimentary on-site parking, allows visitors to explore the town effortlessly while enjoying a peaceful retreat.
The breakfast at Clarence Court Hotel is a standout feature, consistently praised for its variety and quality. Guests enjoy freshly cooked ingredients and a range of hot and cold options, ensuring a delightful start to the day. Attentive and polite service enhances the dining experience, although minor issues such as occasional delays in replenishing buffet items are noted.
Dinner at the hotel’s in-house restaurant receives high marks for its excellent food quality and tasteful ambiance. The well-balanced menu caters to diverse preferences with traditional dishes like fillet steak and prawn pasta earning particular praise. While some guests mention limited menu options and restricted hours, the overall dining experience remains positive, highlighted by beautifully presented meals and attentive service.
Room experiences vary with many guests finding them spacious, clean and comfortable. En-suite facilities and beautiful views add to the appeal, although some rooms are described as small or in need of updates. Temperature control and noise issues are occasionally reported, but the hotel staff's prompt response to concerns, including room upgrades, is appreciated.
Cleanliness standards at Clarence Court Hotel are generally high with many guests commenting on the spotless and inviting ambiance. While a few areas requiring more thorough cleaning are noted, the overall consensus is positive regarding hygiene and maintenance.
The hotel staff consistently receive glowing reviews for their friendliness and helpfulness. Guests feel warmly welcomed and well taken care of with staff going the extra mile to resolve issues quickly and provide luggage assistance. Minor service inconsistencies are overshadowed by the general sentiment of exceptional hospitality.
The wifi experience is mixed with some guests finding it reliable and others encountering connectivity issues. While free access is appreciated, improving the wireless network could enhance the guest experience.
The hotel’s off-site gym and pool facilities, located at a nearby public complex, are generally well-received. Guests appreciate the complimentary access and the quality of the facilities, despite the slight inconvenience of the off-site location and limited hours.
Free on-site parking is a valuable amenity that most guests find convenient and hassle-free, although tight spaces and limited availability can be challenging during peak times.
Clarence Court Hotel is noted for its family-friendly environment, offering spacious family rooms and thoughtful touches like high chairs and teddy bears for children. Families appreciate the warm hospitality and ample space, making it an ideal choice for group stays.
Overall, Clarence Court Hotel offers a charming and comfortable stay in a prime Cheltenham location with standout breakfast and dinner options, friendly staff and a welcoming atmosphere that caters well to families and individuals alike.
Queens Hotel Cheltenham stands out for its exceptional location, situated in the heart of Cheltenham, allowing easy access to restaurants, shops, bars and local attractions along with the picturesque Imperial Gardens and regency parks. The hotel's grand Victorian architecture, beautifully maintained interior and well-preserved historical charm enhance the overall guest experience, making it a prime choice for various visitors, including those exploring the Cotswolds.
Guests frequently commend the breakfast for its variety and high quality with particular praise for the full English breakfasts and the friendly, attentive service. Similarly, the hotel's dining experiences are highly regarded with well-presented and delicious food, although some found the meals to be on the pricier side.
Accommodations at Queens Hotel Cheltenham receive positive feedback for their cleanliness, spaciousness, lovely decor and modern amenities. However, there are occasional concerns about temperature control, noise and variations in room sizes. Despite these minor issues, the hotel's historical charm and elegant presentation contribute significantly to guest satisfaction.
The hotel's staff are often highlighted for their exceptional friendliness, professionalism and efficiency, greatly contributing to a positive stay. Many guests appreciate the welcoming and helpful nature of the staff, which consistently elevates their overall experience.
The WiFi service receives mixed reviews with some guests reporting good connectivity while others experience issues. Nevertheless, this does not significantly detract from the overall positive guest experience.
The convenience of on-site parking is appreciated, though some guests find the parking fee of £15 per day to be high. The provision of EV charging stations is seen as a positive, although availability and cost issues are occasionally noted.
Families find the hotel accommodating, enjoying comfortable rooms and family-friendly services, although there are occasional disturbances. The vibrant nightlife nearby offers diverse entertainment options, although some guests mention nighttime noise from adjacent bars.
The beds at Queens Hotel Cheltenham are particularly praised for their comfort, contributing to a good night’s sleep. However, some guests find the king-size beds formed from two singles to be less comfortable.
Overall, Queens Hotel Cheltenham maintains a high standard consistent with its four-star rating, offering excellent service, quality accommodations and the luxury experience expected by its guests, despite minor areas for improvement noted by some reviewers.
Beaumont House in Cheltenham earns high praise across numerous categories, making it a standout choice for visitors. The hotel's prime location in a quiet yet central area provides easy access to the town center and its plethora of pubs, shops, cafes and restaurants, all within a short walk or drive. The picturesque setting, spacious clean rooms and ample parking add to the overall convenience and appeal.
Guests appreciate the varied breakfast snacks available, such as muffins, cereal bars, teas and coffees. While the lack of a traditional breakfast might be a downside for some, the nearby cafes and dining options offer excellent alternatives.
Rooms at Beaumont House are described as spacious, clean and elegantly decorated, featuring modern amenities and unique themes like the 'Out of Africa' room. The welcoming atmosphere and quirky decor add to the comfortable and luxurious experience. The property's cleanliness stands out, consistently impressing guests with its immaculate condition, especially in the bathrooms which are often highlighted for their sparkling cleanliness.
While the self-check-in process is efficient, the exceptional friendliness and helpfulness of the staff enhance the warm and welcoming environment. Guests commend the staff's attention to detail and the seamless communication with the owner, adding a personal touch to the stay.
Parking is another positive aspect with guests frequently noting the convenience and ample availability of spaces. The comfortable and high-quality beds contribute to a restful night's sleep, although a few guests mentioned room-specific bedding issues.
Overall, Beaumont House is praised for its beautiful and well-maintained property, tastefully decorated interiors and excellent amenities. It is regarded as a comfortable, clean and convenient choice, offering great value for money. The charming and tranquil setting makes it ideal for romantic getaways with themed rooms and beautiful gardens adding to its romantic appeal. Despite minor drawbacks like the absence of a substantial breakfast and occasional outdated furnishing, Beaumont House remains a highly recommended option for travelers seeking comfort and convenience in Cheltenham.