The Caduceus- Residence

Chertsey 51.38812900, -0.52808600 , Hardick Lane (Show on Map)
5.3
Rated


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1 room2 guests 1 room, 2 guests
Info
Summary of reviewsThe Caduceus Residence is situated in a serene countryside setting that offers a tranquil escape for guests, appealing particularly to those seeking peace and quiet. The location is a highlight, praised for its picturesque views and proximity to key attractions like Thorpe Park, Windsor, and Ascot, making it an excellent choice for both leisure and business travelers. Guests enjoy the local amenities, such as nearby shops and a farmhouse offering fresh fruit juice, adding a charming local touch to their stay. While finding the property and navigating its grounds can be slightly challenging, the overall value for money and essential amenities contributes to a generally favorable impression of the location.

The staff at The Caduceus Residence are often acknowledged for their hospitality and helpful nature, creating a warm and welcoming atmosphere for guests. The team is noted for their promptness in addressing needs and providing assistance, including late-night arrivals and transportation services. While there are isolated incidents of inappropriate behavior and rudeness, the overall guest experience is positively influenced by the staff's friendliness and dedication. Praise is given to specific staff members for their exceptional service, further enhancing the positive experience.

Guest opinions on the beds are generally favorable, with many finding them comfortable and conducive to a restful night's sleep. However, some practical issues such as beds rolling on wooden floors and concerns about the cleanliness of bed linens may detract from the experience. Despite these concerns, the quality of the mattresses is appreciated by many guests, contributing to a mix of comfort and minor inconveniences.

While cleanliness is a significant area of concern at The Caduceus Residence, overshadowing the positive attributes of the establishment, guests continually highlight the idyllic location and hospitable staff as notable advantages that enhance their overall stay.
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Categories
Country House with Free Wi-Fi

Country House with Parking

Cheap Country House

Country House for Adults Only

Small Country House

Room Types
Budget Double Room The unit has 1 bed.

Deluxe Double Room with Bath The unit offers 1 bed.

Guest Reviews
5.3
Rated
Location
The Caduceus Residence boasts a delightful location that appeals to various types of travelers. Situated in a picturesque countryside setting, guests enjoy the tranquil and peaceful atmosphere that surrounds the hotel. The charming area offers lovely views, which some guests can enjoy from their rooms, making it perfect for those seeking a quiet escape.

Convenience is a significant advantage, as the hotel is ideally positioned for visitors pursuing both leisure and work-related activities. Its proximity to key attractions like Thorpe Park, Windsor, and Ascot makes it particularly attractive to thrill-seekers and those wanting to explore the local sights. Additionally, the location provides ease of access and proves to be an excellent choice for those on work trips, with several reviews noting how close it was to where they were working.

Guests also appreciate the local offerings, such as nearby shops and a beautiful farmhouse across the road that serves fresh fruit juice, adding a local flavor to their stay. While the area is noted for its quiet and peaceful nights, there are some comments about a slight difficulty in locating the property and navigating its grounds. An occasional review mentions a disappointment regarding the accommodation itself, receiving a different type of room than expected.

Overall, The Caduceus Residence presents a great value for money, paired with essential amenities for an enjoyable stay. The location proves to be a key highlight, consistently praised for its strategic positioning and serene environment, catering well to both leisure and business guests.

Beds
Guests at The Caduceus-Residence generally found the beds to be comfortable, with several reviewers praising them as very comfy, fantastic, and nice. Most guests appreciated the quality of the mattresses, ensuring restful nights. However, there were mentions of some issues that detracted from the overall experience. A few guests encountered beds that rolled on the wooden floor due to wheels, creating some inconvenience. Additionally, there were concerns about the cleanliness of bed sheets and pillows, with specific reports of dirty and smelly linens, which impacted the stay of some visitors negatively. While the size of the double beds was considered suitable for one person, it presented limitations for two adults. Overall, the beds at the residence received mixed feedback, balancing comfort with some unwelcome hygiene and practicality issues.

Cleanliness
The Caduceus-Residence has received overwhelmingly negative reviews regarding its cleanliness. Guests have reported numerous issues, including rooms and bathrooms being dirty, with hair and mould prevalent. Many found the bedding smelly and the property overall neglected. Some guests encountered poorly maintained shared bathrooms, and a lack of essential amenities such as adequate towels and hot water. There were also reports of the property being infested with ants and cobwebs, and outdoor areas reportedly suffering from dog waste. The few positive remarks highlighted clean rooms with comfortable beds, but these were overshadowed by widespread dissatisfaction with the overall lack of cleanliness and upkeep.

Staff
The Caduceus-Residence boasts a team of genuinely hospitable and welcoming staff, creating a pleasant atmosphere for guests. The hosts and owners are frequently praised for their kindness, helpfulness, and considerate nature, ensuring that visitors feel well-cared for during their stay. Many guests highlight the staff's promptness in attending to needs, with several mentions of them being just a call away and helpful even with late-night arrivals.

The young gentleman on the team receives special recognition for his politeness and readiness to assist, and a lady staff member goes above and beyond by providing transportation to guests when needed. Despite occasional lapses in staff availability or information, the overall impression of the team is positive and the hosts' efforts to be accommodating are well-appreciated.

Some concerns are noted, including a staff member engaging in inappropriate behavior on-site and isolated instances of rudeness, which may suggest room for improvement in staff training or management. Nonetheless, the majority of guest reviews affirm the staff's friendliness and dedication to ensuring a pleasant guest experience.


No, The Caduceus- Residence doesn't have any pool.

No, a spa isn't available at The Caduceus- Residence.

No, The Caduceus- Residence doesn't allow dogs.

Yes, parking facilities are available at The Caduceus- Residence.

No, The Caduceus- Residence doesn't have a gym.

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