The Red Roof Inn Mystic - New London offers a convenient location for travelers with easy access to I-95 and proximity to local attractions such as Ocean Beach State Park, Mohegan Sun and the Coast Guard Academy. Its strategic placement near restaurants, stores, casinos and the ferry makes it a practical choice for both business and leisure visitors. Pet-friendly policies and friendly front desk associates further enhance the guest experience.
Room quality, however, is mixed. Some guests find the rooms clean, comfortable and quiet with suitable basic amenities for the value. Yet, many report that the rooms are outdated and require significant maintenance. Issues range from musty odors and cigarette smells to mold, clogged sinks, broken furnishings and stained carpets. Problems extend to the bathrooms with frequent reports of rust, mold and malfunctioning toilets. Severe issues like leaking refrigerators, non-functional air conditioning and the presence of rodents have also been noted. The inconsistency of room amenities, such as the presence of microwaves and mini-refrigerators, adds to the dissatisfaction.
The general cleanliness of the property also receives predominant criticism. While some mention clean linens and towels, many highlight dirty carpets, moldy rooms and a general lack of property maintenance. The presence of roaches and an overall rundown appearance further contribute to the negative reviews on cleanliness.
Staff reviews are divided; many guests commend the friendly, respectful and helpful service from the staff, especially the front desk associates. However, experiences vary with reports of some staff being rude, unaccommodating or unprofessional, leading to mixed feelings about the level of customer service.
The hotel's WiFi service is particularly criticized for its unreliability with numerous guests experiencing connectivity issues and finding the service spotty and unsecure.
Opinions about the beds are also mixed. While some guests find them comfortable, others complain about hard or uncomfortable beds, dirty or stained bedding and poor quality pillows. These issues significantly impact the comfort of the stay.
In conclusion, while the Red Roof Inn Mystic - New London benefits from a prime location and some friendly staff interactions, substantial improvements in room maintenance, cleanliness and WiFi connectivity are essential to enhance the overall guest experience.
The Red Roof Inn Meriden - CT is widely appreciated for its highly convenient and accessible location, strategically positioned near main roads and highways. This makes it an ideal stopover for travelers. Situated in a comfortable and clean residential neighborhood, the hotel provides easy access to essential amenities including various dining and shopping options, ensuring a stress-free experience for guests.
While the absence of breakfast offerings was noted, the proximity to nearby dining options compensates for this shortfall, providing convenience to guests.
Guests have mixed reviews regarding the rooms at Red Roof Inn Meriden - CT. Positive comments highlight the updates, spaciousness and comfortable design of the rooms with beds often described as comfortable and room temperatures generally being pleasant. Cleanliness is another strong point with many guests noting neat, tidy and pleasantly fresh-smelling rooms. However, there were occasional issues with cleanliness, such as a musty smell or carpet stains and some deficiencies in amenities, including missing refrigerators and microwaves or non-functional TVs.
Staff at the Red Roof Inn Meriden - CT receive high praise for their friendliness and helpfulness. Guests often mention the welcoming attitude and commendable service of the staff, which significantly enhances the overall experience.
Bed comfort at the Red Roof Inn Meriden - CT elicited mixed feedback. Many guests found the beds very comfortable and spacious, while others mentioned discomfort and the need for updates. The quality of pillows was also a point of contention with some guests suggesting improvements.
Overall, despite some areas needing attention, Red Roof Inn Meriden - CT stands out as a practical and budget-friendly choice, well-regarded for its prime location, generally clean rooms and accommodating staff. It offers a comfortable stay, especially for those looking for a convenient stopover with access to essential amenities.