Twin Oaks Hotel
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Summary of reviewsTwin Oaks Hotel is widely praised for its exceptionally convenient and accessible location, particularly for travelers along the M1 motorway. Located just off Junction 29, it offers easy access to local attractions such as Chesterfield, Bolsover Castle, Matlock and the Derbyshire countryside. Despite its proximity to the motorway, the hotel offers a surprisingly peaceful environment due to effective double glazing and a secluded wooded setting. Guests appreciate the ample parking and serenity offered by the countryside, making it suitable for both overnight stays and extended visits.
Breakfast at the hotel receives mixed reviews but leans towards the positive with many guests appreciating the extensive options ranging from traditional English breakfasts to various cereals and juices. The substantial portions and good value are frequently highlighted, though there are some complaints about food temperature and service quality. To ensure the best experience, guests are advised to eat breakfast early.
Dinner experiences at Twin Oaks Hotel are generally favorable with many guests highlighting the delicious and well-prepared dishes, particularly at the bistro and Sunday carvery. The restaurant's atmosphere and friendly, efficient service enhance the dining experience. However, there are occasional criticisms regarding food quality and service speed, especially during busy times.
The rooms at Twin Oaks Hotel are predominantly praised for being spacious, clean and comfortable. Modern decor, large beds and modern bathrooms contribute to the overall satisfaction. Suites receive special commendation for their extra space and amenities. Although some guests have noted issues with room sizes, heating and ventilation, these are relatively infrequent.
Cleanliness is one of the hotel's strong points with guests often describing the rooms, bathrooms and common areas as spotless and well-maintained. A few minor issues have been reported, such as dust or leftover items, but these are exceptions rather than the rule.
The staff at Twin Oaks Hotel are consistently commended for their friendliness and helpfulness. Guests frequently mention the warm and welcoming atmosphere created by the attentive and accommodating employees, from reception to restaurant staff. Specific staff members are often highlighted for their exceptional service.
Free wifi at Twin Oaks Hotel generally receives positive remarks for being strong and reliable, although there are occasional mentions of technical issues. Families particularly appreciate the free wifi for keeping children entertained.
Twin Oaks Hotel is a favorable option for families with its spacious family rooms and enjoyable amenities like jacuzzi baths. Although there are some noise and comfort issues, the hotel's flexibility and accommodating nature make it a suitable choice for family trips.
The beds are generally described as large and comfortable with many guests praising their supportiveness. However, experiences are somewhat mixed with some guests finding the beds too firm or uncomfortable.
Overall, Twin Oaks Hotel offers a reasonable three-star accommodation experience with good value for money. Its facilities and services align well with what one might expect from a mid-range hotel, making it a fair option for those seeking a budget-friendly stay. Minor inconveniences and comparisons to similar establishments suggest room for improvement, but the overall sentiment remains positive.
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Breakfast at the hotel receives mixed reviews but leans towards the positive with many guests appreciating the extensive options ranging from traditional English breakfasts to various cereals and juices. The substantial portions and good value are frequently highlighted, though there are some complaints about food temperature and service quality. To ensure the best experience, guests are advised to eat breakfast early.
Dinner experiences at Twin Oaks Hotel are generally favorable with many guests highlighting the delicious and well-prepared dishes, particularly at the bistro and Sunday carvery. The restaurant's atmosphere and friendly, efficient service enhance the dining experience. However, there are occasional criticisms regarding food quality and service speed, especially during busy times.
The rooms at Twin Oaks Hotel are predominantly praised for being spacious, clean and comfortable. Modern decor, large beds and modern bathrooms contribute to the overall satisfaction. Suites receive special commendation for their extra space and amenities. Although some guests have noted issues with room sizes, heating and ventilation, these are relatively infrequent.
Cleanliness is one of the hotel's strong points with guests often describing the rooms, bathrooms and common areas as spotless and well-maintained. A few minor issues have been reported, such as dust or leftover items, but these are exceptions rather than the rule.
The staff at Twin Oaks Hotel are consistently commended for their friendliness and helpfulness. Guests frequently mention the warm and welcoming atmosphere created by the attentive and accommodating employees, from reception to restaurant staff. Specific staff members are often highlighted for their exceptional service.
Free wifi at Twin Oaks Hotel generally receives positive remarks for being strong and reliable, although there are occasional mentions of technical issues. Families particularly appreciate the free wifi for keeping children entertained.
Twin Oaks Hotel is a favorable option for families with its spacious family rooms and enjoyable amenities like jacuzzi baths. Although there are some noise and comfort issues, the hotel's flexibility and accommodating nature make it a suitable choice for family trips.
The beds are generally described as large and comfortable with many guests praising their supportiveness. However, experiences are somewhat mixed with some guests finding the beds too firm or uncomfortable.
Overall, Twin Oaks Hotel offers a reasonable three-star accommodation experience with good value for money. Its facilities and services align well with what one might expect from a mid-range hotel, making it a fair option for those seeking a budget-friendly stay. Minor inconveniences and comparisons to similar establishments suggest room for improvement, but the overall sentiment remains positive.
Business Hotel
Twin Oaks Hotel is listed as a venue for wedding events & conferences. It is conveniently located by car and public transport links.
Cheap Hotel
Provides budget accommodation in Chesterfield, offering a comfortable stay at an affordable price. Provides essential amenities for a convenient stay. Ideal for those looking for a value-for-money option in the area.
Hotel with EV Charging Stations
This hotel is included as it features EV charging facilities, a key requirement for this collection.
3-Star Hotel
Located in Chesterfield, this hotel is known for its reliable service and comfortable stay. It offers good value with its range of amenities.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Guest Reviews
Twin Oaks Hotel boasts an exceptionally convenient and accessible location, particularly for those traveling along the M1 motorway. Situated just off Junction 29 of the M1, the hotel offers easy access for both long-distance travelers and those looking to explore the Derbyshire countryside, Hardwick Hall and the Peak District. Despite its proximity to the motorway, guests frequently report a surprisingly peaceful environment, thanks to effective double glazing that keeps out road noise and its secluded setting among trees.
The hotel is also noted for its convenience to various local attractions, including Chesterfield, Bolsover Castle and Matlock. The location has garnered praise for being both close to necessary amenities and ideally situated for exploring the surrounding areas.
Additionally, ample parking and a serene countryside setting further enhance the appeal. Guests have found the location not only practical for overnight stays while traveling to destinations like North Yorkshire but also suitable for more extended visits to enjoy the local attractions. The combination of convenience, tranquility and accessibility makes Twin Oaks Hotel a favored stopover for both leisure and business travelers.
Guests at the Twin Oaks Hotel have shared varied opinions about the breakfast experience. On the positive side, many appreciated the extensive options, noting a good selection from traditional English breakfasts to a variety of cereals and juices. Words like delicious, excellent and fantastic frequently describe both the breakfast and the evening meals with several guests highlighting the substantial portions and good value for money. Others mentioned they enjoyed their meals due to the pleasant and clean atmosphere and some pointed out the standout quality of certain dishes like the sausages.
However, not all feedback was favorable. Some visitors found the breakfast confusing and felt it didn't always meet expectations. Issues such as cold or overcooked food, chaotic service and poorly maintained buffet items were cited. Complaints about the food being too basic for the price, cold or dried out hot items and disorganized presentation were not uncommon. Despite the mixed reviews, guests consistently appreciated the variety and mentioned the overall cleanliness and friendly staff. It is suggested that for an optimal experience, one should plan to eat breakfast early to ensure freshness and availability.
Twin Oaks Hotel offers an array of dining experiences that have left a varied impression on its guests. On the positive side, many guests raved about the delicious and excellent quality of food served, particularly praising the bistro, the Sunday carvery and specific dishes like ribeye steak, Cajun salmon and confit duck. The restaurant’s evening meals were well-received with some noting the good value and substantial portions. The breakfast options received numerous accolades for their good selection and taste.
The restaurant's atmosphere was highlighted as pleasant and the service was frequently commended as very good with friendly and helpful staff enhancing the dining experience. Guests appreciated the variety offered by the restaurant's menu, describing it as good quality pub fare and noting that the flexible breakfast menus were a nice touch.
However, there were some criticisms. A number of guests found their food to be mediocre or disappointing with issues such as over-microwaved pie, cold fish goujons and overly dry lasagna. Portions were sometimes deemed small and not worth the money and some guests experienced slow service, possibly due to concurrent events like weddings. Additionally, the restaurant did not serve food between certain hours, which was inconvenient for some diners.
Overall, the Twin Oaks Hotel's dining options garnered a mix of reviews with many guests enjoying delightful meals while others pointed out areas for improvement.
Twin Oaks Hotel offers a mixed experience when it comes to its rooms, but predominantly positive remarks have been prevalent among the guests. The rooms are often described as spacious, clean and comfortable. Many highlighted the modern decor and tidy appearance with features like cozy terraces, large beds and modern bathrooms adding to the overall satisfaction.
Guests staying in suites were particularly impressed by the extra room and amenities, including separate sitting areas and patios. Cleanliness is consistently rated high with many rooms being described as spotless and well-presented. The larger rooms provide plenty of space, making them ideal for families as well.
However, some guests had less favorable experiences with room sizes, mentioning that a few rooms were smaller or more compact than expected. Issues with heating and ventilation were occasionally noted, leading to rooms being too cold or too hot. A few reviews mentioned unpleasant room odors and an occasional lack of cleanliness, such as cobwebs or leftover items from previous guests.
Overall, Twin Oaks Hotel's rooms are often seen as modern and well-equipped, providing a generally comfortable stay with only minor and infrequent issues.
At Twin Oaks Hotel, the beds are generally praised for their size and comfort with many reviews highlighting the large and spacious nature of the beds. Guests frequently describe the beds as comfortable with several mentioning that they were very supportive and ensured a good night's sleep. The availability of super king-size beds and extra-large beds adds to the appeal with one guest even noting it was the biggest bed they'd ever slept in.
However, experiences with the beds are somewhat mixed. While there are numerous positive remarks about the glorious comfort of many beds, there are also mentions of less satisfactory sleeping arrangements. Some guests found their beds to be too firm or uncomfortable and a few described their mattresses as hard or lumpy. There are also comments about smaller beds not meeting expectations and the discomfort of some sofa beds.
Parents have noted that child beds and travel cots provided by the hotel can be less comfortable with mentions of thin or uncomfortable mattresses. In terms of cleanliness and appearance, the beds are typically described as clean and well-maintained, though some guests felt an update was necessary in certain areas.
Overall, Twin Oaks Hotel offers a range of bed options that generally satisfy guest expectations with an emphasis on large, comfortable beds, despite a few inconsistencies.
Twin Oaks Hotel generally stands out for its cleanliness with many guests praising the hotel for being well-maintained and spotless. Reviews frequently mention that the rooms, bathrooms and common areas are clean and tidy. Guests often describe the rooms as comfortable, modern and spacious, noting that the level of cleanliness consistently meets high standards. The hotel's decor and the cleanliness of the restaurant also receive positive remarks.
However, there are a few areas needing improvement. Some guests noted that certain rooms and furniture could benefit from a bit more attention, such as dust in rooms or carpets needing a deeper clean. Feedback also highlighted occasional issues with the bathrooms, including some that weren’t as clean as expected and needing resealing around bathtubs. It was also mentioned that an ashtray was not emptied and some rooms had items left behind from previous guests.
Overall, Twin Oaks Hotel's cleanliness is one of its strongest points, contributing to a comfortable stay for its visitors even though there are some minor areas for enhancement.
Twin Oaks Hotel's staff consistently receive high praise for their extraordinary friendliness and helpfulness. Guests frequently highlight the warm and welcoming atmosphere created by the staff throughout their stay. The receptionists are particularly noted for their pleasant and efficient approach during check-in and check-out processes.
Many reviews emphasize the exceptional attentiveness and accommodating nature of the employees, ranging from reception to bar and restaurant staff. The staff are described as hardworking, cheerful and always willing to go the extra mile to meet guests’ needs. Even minor issues, such as television problems, were swiftly addressed with a helpful attitude.
Guests repeatedly mention the positive interactions with specific staff members, such as Vicki and Mary, who made notable efforts to ensure a pleasant experience. The dining experience also benefits from efficient and polite waiting staff, who contribute to the overall satisfaction at the hotel's bistro.
Despite a few isolated incidents of less welcoming service, the overwhelming sentiment is one of gratitude and commendation. Reviews commend the staff for being exemplary in creating a hospitable environment, making Twin Oaks Hotel a welcoming choice for travelers. The consistent friendliness, superb service and attention to guest needs make the staff one of the hotel's standout features.
Twin Oaks Hotel provides a generally favorable wifi experience for its guests with many commenting on the good, great and excellent wifi connection available throughout the property. Families particularly appreciated the free wifi, which was beneficial for keeping children entertained. Some guests found the wifi to be strong and reliable, facilitating activities such as working on laptops from the comfort of their balconies in the evening. However, there were occasional mentions of technical issues, including poor connections, slow speeds and malfunctioning of the internet on various devices. Despite these sporadic problems, the overall sentiment towards the hotel's wifi remains positive, making it a useful amenity for travelers.
Twin Oaks Hotel offers a range of accommodations that cater well to families, featuring various spacious family rooms and suites, some of which are notably huge and can comfortably house up to four people. A standout feature for many families is the jacuzzi bath in the family rooms, a hit especially with children and grandchildren who find it enjoyable.
While the amenities generally enhance the experience for families, there have been some issues with noise from neighboring kids and lights that disturb children's sleep. Additionally, comfort can be a concern with some reports of uncomfortable child beds and stained children's armchairs.
However, the hotel’s location is convenient for those passing by or visiting family in the area, making it an ideal spot for short stays and family trips. With their flexibility to accommodate early check-ins, the hotel proves to be accommodating for family-related events. Despite some drawbacks like cold suites and occasional noise, Twin Oaks Hotel remains a favorable option for families seeking a comfortable stay with ample room and enjoyable amenities for kids.
Twin Oaks Hotel offers a reasonable accommodation experience with several guests highlighting it as a good choice and good value for money. Its three-star rating accurately reflects the facilities and services provided, which align with what one might expect from a standard hotel in the medium category. While the hotel delivers a fair price for its level, some guests have noted that it lacks character and the ambiance inferred from its overview. Comparisons have been made to similar establishments like Premier Inn, suggesting equivalent facilities can be found at lower prices elsewhere. Additionally, reviews have pointed out minor inconveniences such as small bathrooms. Overall, Twin Oaks Hotel stands as a fair option for those seeking a budget-friendly stay with the amenities typical of a three-star hotel.
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Location
The hotel is also noted for its convenience to various local attractions, including Chesterfield, Bolsover Castle and Matlock. The location has garnered praise for being both close to necessary amenities and ideally situated for exploring the surrounding areas.
Additionally, ample parking and a serene countryside setting further enhance the appeal. Guests have found the location not only practical for overnight stays while traveling to destinations like North Yorkshire but also suitable for more extended visits to enjoy the local attractions. The combination of convenience, tranquility and accessibility makes Twin Oaks Hotel a favored stopover for both leisure and business travelers.
Breakfast
However, not all feedback was favorable. Some visitors found the breakfast confusing and felt it didn't always meet expectations. Issues such as cold or overcooked food, chaotic service and poorly maintained buffet items were cited. Complaints about the food being too basic for the price, cold or dried out hot items and disorganized presentation were not uncommon. Despite the mixed reviews, guests consistently appreciated the variety and mentioned the overall cleanliness and friendly staff. It is suggested that for an optimal experience, one should plan to eat breakfast early to ensure freshness and availability.
Dinner
The restaurant's atmosphere was highlighted as pleasant and the service was frequently commended as very good with friendly and helpful staff enhancing the dining experience. Guests appreciated the variety offered by the restaurant's menu, describing it as good quality pub fare and noting that the flexible breakfast menus were a nice touch.
However, there were some criticisms. A number of guests found their food to be mediocre or disappointing with issues such as over-microwaved pie, cold fish goujons and overly dry lasagna. Portions were sometimes deemed small and not worth the money and some guests experienced slow service, possibly due to concurrent events like weddings. Additionally, the restaurant did not serve food between certain hours, which was inconvenient for some diners.
Overall, the Twin Oaks Hotel's dining options garnered a mix of reviews with many guests enjoying delightful meals while others pointed out areas for improvement.
Rooms
Guests staying in suites were particularly impressed by the extra room and amenities, including separate sitting areas and patios. Cleanliness is consistently rated high with many rooms being described as spotless and well-presented. The larger rooms provide plenty of space, making them ideal for families as well.
However, some guests had less favorable experiences with room sizes, mentioning that a few rooms were smaller or more compact than expected. Issues with heating and ventilation were occasionally noted, leading to rooms being too cold or too hot. A few reviews mentioned unpleasant room odors and an occasional lack of cleanliness, such as cobwebs or leftover items from previous guests.
Overall, Twin Oaks Hotel's rooms are often seen as modern and well-equipped, providing a generally comfortable stay with only minor and infrequent issues.
Beds
However, experiences with the beds are somewhat mixed. While there are numerous positive remarks about the glorious comfort of many beds, there are also mentions of less satisfactory sleeping arrangements. Some guests found their beds to be too firm or uncomfortable and a few described their mattresses as hard or lumpy. There are also comments about smaller beds not meeting expectations and the discomfort of some sofa beds.
Parents have noted that child beds and travel cots provided by the hotel can be less comfortable with mentions of thin or uncomfortable mattresses. In terms of cleanliness and appearance, the beds are typically described as clean and well-maintained, though some guests felt an update was necessary in certain areas.
Overall, Twin Oaks Hotel offers a range of bed options that generally satisfy guest expectations with an emphasis on large, comfortable beds, despite a few inconsistencies.
Cleanliness
However, there are a few areas needing improvement. Some guests noted that certain rooms and furniture could benefit from a bit more attention, such as dust in rooms or carpets needing a deeper clean. Feedback also highlighted occasional issues with the bathrooms, including some that weren’t as clean as expected and needing resealing around bathtubs. It was also mentioned that an ashtray was not emptied and some rooms had items left behind from previous guests.
Overall, Twin Oaks Hotel's cleanliness is one of its strongest points, contributing to a comfortable stay for its visitors even though there are some minor areas for enhancement.
Staff
Many reviews emphasize the exceptional attentiveness and accommodating nature of the employees, ranging from reception to bar and restaurant staff. The staff are described as hardworking, cheerful and always willing to go the extra mile to meet guests’ needs. Even minor issues, such as television problems, were swiftly addressed with a helpful attitude.
Guests repeatedly mention the positive interactions with specific staff members, such as Vicki and Mary, who made notable efforts to ensure a pleasant experience. The dining experience also benefits from efficient and polite waiting staff, who contribute to the overall satisfaction at the hotel's bistro.
Despite a few isolated incidents of less welcoming service, the overwhelming sentiment is one of gratitude and commendation. Reviews commend the staff for being exemplary in creating a hospitable environment, making Twin Oaks Hotel a welcoming choice for travelers. The consistent friendliness, superb service and attention to guest needs make the staff one of the hotel's standout features.
Wi-Fi
Family
While the amenities generally enhance the experience for families, there have been some issues with noise from neighboring kids and lights that disturb children's sleep. Additionally, comfort can be a concern with some reports of uncomfortable child beds and stained children's armchairs.
However, the hotel’s location is convenient for those passing by or visiting family in the area, making it an ideal spot for short stays and family trips. With their flexibility to accommodate early check-ins, the hotel proves to be accommodating for family-related events. Despite some drawbacks like cold suites and occasional noise, Twin Oaks Hotel remains a favorable option for families seeking a comfortable stay with ample room and enjoyable amenities for kids.
3 Star
No, Twin Oaks Hotel doesn't have any pool.
No, a spa isn't available at Twin Oaks Hotel.
No, Twin Oaks Hotel doesn't allow dogs.
No, parking facilities aren't available at Twin Oaks Hotel.
No, Twin Oaks Hotel doesn't have a gym.
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