Situated amidst lush greenery, Hilton Chicago Oak Brook Hills Resort & Conference Center is celebrated for providing a tranquil escape paired with magnificent views and an expansive golf course, appealing to leisure and business travelers alike. Its strategic location offers quick access to downtown Chicago, shopping, and dining, effortlessly combining convenience with a serene and upscale environment. The property features well-lit, safe grounds backed by complimentary parking, outdoor pools, and meticulously maintained facilities, earning its status as a prime destination in the area.
Guests are welcomed into clean and comfortable accommodations that offer spacious layouts, cozy beds, and ample workspace, often boasting scenic views of the golf course. The efficient check-in process is enhanced by a team of friendly and attentive staff committed to ensuring a pleasant stay. Although a few rooms are noted for needing updates, the overall experience is characterized by a spacious, well-kept environment, particularly in the luxurious king corner rooms featuring large windows and abundant workspace.
The resort earns high praise for its cleanliness, with immaculate bathrooms and rooms maintaining a delightful ambiance. The clean indoor pool and fitness facilities further contribute to the welcoming atmosphere, complemented by courteous staff who enhance the overall experience. While there have been minor issues such as billing discrepancies, the majority of visitors enjoy a peaceful and top-tier venue.
The warmth and friendliness of the staff significantly enrich the overall experience, with personnel often described as helpful, courteous, and eager to ensure guest satisfaction. Standouts such as Mary, Chelsea, and Willie receive special acknowledgment for their exceptional service. Despite isolated communication concerns, the staff is predominantly responsive and welcoming, creating an inviting atmosphere.
The resort’s pool facilities offer a luxurious and enjoyable experience, featuring both indoor and outdoor swimming options that are well-maintained and spacious. The indoor pool’s warmth and the vibrant atmosphere of the outdoor pool, enhanced by a DJ on weekends, provide a unique retreat. Guests appreciate the addition of drink stations and attentive service by the outdoor pool, making it a preferred spot for relaxation and entertainment.
Overall, the Hilton Chicago Oak Brook Hills Resort & Conference Center is highly recommended for its beautiful location, excellent amenities, cleanliness, and outstanding staff, making it a standout destination for those seeking comfort and quality.
The Homewood Suites by Hilton Chicago Downtown - Magnificent Mile consistently receives high praise for its prime location. Situated just a block from Michigan Avenue, it offers guests convenient access to numerous attractions, shops and dining options, making it an ideal base for exploring Chicago. Guests often mention the stunning cityscape views from higher floors, adding to the appeal.
Breakfast at the hotel is generally well-received, appreciated for being plentiful and well-attended by friendly staff. However, some guests note a lack of variety and basic offerings, particularly for those with specific dietary preferences, suggesting room for improvement.
The spacious and well-equipped rooms gain positive feedback with in-room amenities such as full kitchenettes and comfortable beds enhancing the stay. While the cleanliness of the rooms is often commended, there are occasional concerns about hallways, carpets and housekeeping standards, indicating a need for more consistent upkeep.
The hotel staff, especially those at the front desk and breakfast service, are frequently described as attentive, friendly and helpful, significantly contributing to guests' positive experiences. Special mentions include the concierge and some housekeeping members for their exceptional service.
The rooftop pool receives mixed reviews; while it is appreciated for its ambiance and views, there are concerns about its size and cleanliness. Despite this, it remains a popular feature, especially among children.
Families particularly enjoy the large, comfortable suites that come equipped with kitchenettes, making them ideal for longer stays. However, the comfort of the sofa beds stands out as a consistent drawback compared to the well-regarded regular beds in terms of comfort.
Residence Inn Chicago O'Hare is highly praised for its exceptional location, providing easy access to O'Hare International Airport and a friendly shuttle service, making it a convenient choice for travelers and concert-goers attending events at nearby Allstate Arena. The hotel's surroundings offer a peaceful retreat, complemented by proximity to dining and shopping options, including Target, Angelo's Pizza, and a shopping center.
Guests find the breakfast offerings impressive, enjoying the variety and freshness, with popular choices like waffles, eggs, and yogurt. The friendly kitchen staff enhances the dining experience, and the complimentary breakfast is seen as a great value addition to the stay. The spacious and well-maintained rooms, featuring equipped kitchens, modern amenities, and ample space for families, consistently receive positive feedback.
Cleanliness is a standout attribute, with guests appreciating the spotless rooms and facilities, creating a quiet and comfortable atmosphere. The warm and helpful staff is frequently highlighted, from check-in to shuttle services, contributing to a welcoming ambiance and excellent service throughout the hotel. Specific staff members, such as Ira and Emma, are recognized for their exceptional dedication.
Family visitors enjoy the spacious accommodations with features like two-bedroom suites and fireplaces, offering a home-like environment and convenience for larger groups. The warm staff and resort-style vibe add to the overall pleasant experience for families.
While parking fees are mentioned as a concern by some guests, the park and fly option and secure long-term parking provide convenience. The comfortable beds are noted as conducive to restful sleep, enhancing the overall comfort of the stay.
Overall, Residence Inn Chicago O'Hare offers a blend of comfort, convenience, and excellent service, making it a highly recommended choice for travelers seeking a satisfying and accommodating hotel experience.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-6 out of 6 hotels in and around Chicago Ridge