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Summary of reviewsDoubletree By Hilton Chico, CA receives mostly positive feedback from guests, highlighting its strategic location, quality dining, and exceptional hospitality. The hotel’s prime location offers easy access to key areas, making it a convenient choice for visitors to California State University, Chico, or those exploring downtown. This central positioning puts a variety of dining options, stores, and local attractions within easy reach, catering to guests traveling for both work and leisure.
Guests have praised the spacious and clean rooms, noting the comfort and modern amenities as standout features. The beds, in particular, are frequently highlighted for their superb comfort, making for a restful stay. Despite occasional mentions of minor inconveniences such as lighting issues or certain rooms missing microwaves, the overall room experience remains positive due to effective maintenance and updates.
The hotel’s dining facilities receive commendation, with the on-site restaurant offering delicious homemade meals and an excellent selection of local beers. The dining experience is further enhanced by the friendly and attentive staff, creating a welcoming atmosphere. The breakfast buffet is recognized for its value and efficiency, though some guests suggest that including breakfast in the room rate could enhance the appeal.
The cleanliness and upkeep of the hotel contribute significantly to its inviting atmosphere. Guests appreciate the spotless condition of both rooms and common areas, complemented by the warm and professional demeanor of the staff. The hotel staff consistently earn praise for their exceptional service, demonstrating genuine warmth and attentiveness that enhances the guest experience.
The pool and hot tub area are noted as delightful features, offering a clean and relaxing environment. Guests value the peaceful ambiance and thoughtful amenities like poolside rooms and leisure activities. Overall, Doubletree By Hilton Chico stands out for its commitment to comfort, cleanliness, and exceptional service, establishing itself as a popular choice for travelers seeking a welcoming and convenient stay in Chico. Show more
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Categories
Dog Friendly Hotel
Upscale hotel with potential pet-friendly rooms. Check for specific pet policies and amenities.
Hotel with Swimming Pool
Provides a pool and is well-regarded, indicating reliable amenities and a positive guest experience.
Outdoor Pool
Hotel with Outdoor Pool
This hotel offers an outdoor pool and a spa tub. It also includes a fitness center and an on-site restaurant with room service.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
King Studio SuiteAir conditioning, a tea and coffee maker and heating are offered in this studio. The unit has 1 bed.
King RoomThe double room features air conditioning, a tea and coffee maker and heating. The unit has 1 bed.
King Room with Pool ViewThis air-conditioned double room features a tea and coffee maker and heating. The unit offers 1 bed.
King Room with Pool View - Mobility/Hearing AccessibleThis double room is air-conditioned and has a tea and coffee maker and heating. The unit has 1 bed.
King Room PoolsideAir conditioning, a tea and coffee maker and heating are provided in this double room. The unit offers 1 bed.
One-Bedroom King SuiteThis suite is air-conditioned and features a tea and coffee maker and heating.
One-Bedroom King Fitness SuiteThe suite provides air conditioning, a tea and coffee maker and heating.
Queen Room with Two Queen BedsThe quadruple room provides air conditioning, a tea and coffee maker and heating. The unit offers 2 beds.
Queen Room with Two Queen Beds and Pool ViewThis air-conditioned quadruple room features a tea and coffee maker and heating. The unit offers 2 beds.
Queen Room with Two Queen Beds - PoolsideThe quadruple room features air conditioning, a tea and coffee maker and heating. The unit has 2 beds.
King Room with Mobility/Hearing Accessible - Pool SideThe double room provides air conditioning, a tea and coffee maker and heating. The unit offers 1 bed.
Guest Reviews
7.9
Good
Location
Doubletree by Hilton Chico offers guests a strategic location with convenient access to many of the city's key areas. Its proximity to major highways, including easy access to Highway 99, makes travel to and from the hotel straightforward. Ideal for those visiting California State University, Chico, or venturing into downtown, the hotel is just a short drive away from these destinations. Guests appreciate the easy accessibility not only to campus but also to a variety of dining options, stores, and local attractions. The hotel's central placement in Chico provides a good base for both work and leisure trips, ensuring that everything from restaurants to universities is within reach.
Breakfast
The breakfast experience at Doubletree By Hilton Chico, CA has been a mix of delight and some areas for improvement, according to guest feedback. Many visitors praised the breakfast buffet, describing it as a good value and highlighting the efficient service and freshness of the food. Some guests even labeled the $15 breakfast buffet as amazing and totally worth it, enjoying a variety of great choices that exceeded expectations. The friendliness of the staff attending the breakfast service contributed positively to the overall experience.
However, some guests felt that breakfast should have been included in the room rate, as is common in other hotels. Others pointed out that the additional cost for breakfast seemed high, especially for offerings they perceived as not particularly impressive. Timing issues were also noted, with some guests experiencing delays when ordering from the menu or finding breakfast unavailable during their early departures.
An appreciated touch that many guests mentioned was the warm welcome with hot chocolate chip cookies and bottled water at check-in, adding a sweetness to their stay despite some of the breakfast concerns. Overall, while the breakfast receives praise, offering it inclusive of room rates or enhancing its appeal could further elevate guest satisfaction.
Dinner
The dining experience at the Doubletree By Hilton Chico, CA, has received positive feedback from guests. The on-site restaurant is highlighted as a convenient and appealing option, with its homemade and delicious meals being particularly praised. Guests appreciate the variety of food and drink options available, noting that the food is very good and complemented by an excellent selection of local beers. The bar and restaurant are also recognized for their welcoming and helpful staff. Overall, the hotel's dining facilities offer a pleasant culinary experience, featuring both great food and a lively bar atmosphere.
Rooms
Travelers visiting Doubletree By Hilton Chico, Ca, can expect a generally positive experience with the hotel rooms. Spaciousness and cleanliness emerge as standout features, with numerous guests describing the rooms as exceptionally clean and up-to-date. The beds are often noted for their comfort, contributing to a restful and quiet stay. While the rooms are modern and equipped with nice showers, some guests pointed out minor inconveniences, such as occasional issues with lighting and missing microwaves in certain rooms.
The property's efforts in room maintenance are apparent, as most rooms seem to have undergone recent updates. However, there is mention of some spaces needing improvements, with worn-out furnishings and carpets highlighted by a few guests. A notable discomfort noted was the smell of cigarette smoke in a few rooms.
Despite occasional drawbacks, the hotel's staff consistently earns praise for their friendliness and responsiveness, enhancing the overall experience. For guests prioritizing cleanliness, comfort, and modern amenities, Doubletree By Hilton Chico, Ca, generally delivers on expectations, making it a favored option for visits to the area.
Beds
The beds at the Doubletree By Hilton Chico, CA receive generally positive feedback from guests, who often describe them as comfortable, with numerous reviews highlighting the superb comfort of the mattresses and the quality of the bedding. Many guests appreciated the great condition of the beds, noting the cozy comforters and an impressive abundance of pillows that contribute to an overall restful sleep experience. While some guests encountered issues with the firmness of the bed or structural concerns like dips, many reviews affirm the beds as very comfortable, complementing the spacious rooms and thoughtful furnishings. However, occasional mention of discomfort due to noise or firmness indicates room for consistency in these aspects. Overall, the beds are frequently praised as a strong point of the stay, ensuring a restful experience for most travelers.
Cleanliness
Doubletree By Hilton in Chico, California, largely impresses with its commitment to cleanliness and well-maintained facilities. Guests frequently applaud the immaculate condition of rooms and common areas, with many noting the hotel as very clean or spotless. The property's upkeep receives consistent praise, contributing to a pleasant and inviting atmosphere. Travelers appreciate the comfortable rooms and updated amenities, which include good showers and convenient in-room features like a refrigerator and TV.
The staff's friendliness and helpfulness further enhance the guest experience, often described as incredible and warm. The hotel also boasts a peaceful environment, ensuring tranquility for a restful night's sleep. The comfort of the beds is a standout highlight, with several reviews noting them as some of the most comfortable encountered in hotels.
While some isolated issues appear regarding room cleaning, these instances are exceptions to the overall positive reviews. The property offers additional amenities such as a clean pool and a bar, adding to its appeal. With the inclusion of a clean breakfast area featuring a Starbucks, the hotel ensures guests’ needs are met throughout their stay.
Staff
Nestled in the vibrant town of Chico, California, the Doubletree By Hilton impresses its guests with an exceptional hospitality experience, characterized by a consistently friendly and professional staff. From the moment of check-in, visitors are greeted by welcoming and accommodating receptionists who set the tone for a memorable stay. Many guests felt the genuine warmth and attentiveness of the team, describing staff members as genuinely friendly individuals who love what they do and are eager to enhance the guest experience.
Whether interacting with the bartender Ken, chef Daren, or team members Victor and Heather in the restaurant bar, guests consistently encounter service that is not only efficient but infused with a personable touch, making dining and leisure moments particularly enjoyable. The staff's attentiveness is further highlighted by their readiness to assist, answer questions, and address concerns promptly—a testament to their exceptional hospitality skills.
The hotel's atmosphere thrives on the enthusiasm and professionalism of its staff, who are commended for their courteous and cheerful demeanor. From Alyssa's warm customer service to Victor's excellence in the bar, each staff member actively contributes to crafting a welcoming environment. This meticulously friendly approach is complemented by the hotel's clean rooms and well-kept facilities, located at a great strategic point in Chico.
Ultimately, the Doubletree By Hilton Chico stands out as a beacon of hospitality where the staff's friendliness is not just perceived as a duty but seems to emerge naturally from the enjoyment of their roles. The hotel's commitment to exceptional service makes it a top choice for travelers seeking comfort, cleanliness, and a genuinely warm welcome.
Pool
Doubletree By Hilton Chico offers a delightful pool experience that has been praised by guests for its cleanliness and aesthetic appeal. The pool area, accompanied by a hot tub, provides a relaxing retreat with its tidy environment and welcoming ambiance. Visitors have appreciated the thoughtful decision to keep the hot tub operational even during the winter months, enhancing their stay with its soothing warmth. The pool, described as cute and an added bonus, contributes to the hotel's charm. Despite occasional maintenance closures, guests find the poolside experience refreshing, with poolside rooms offering convenient access to outdoor relaxation and leisure activities like chess. Overall, the pool and patio areas have been highlighted as a significant perk, ensuring a quiet and pleasant atmosphere for those seeking solace at the hotel.
Yes, Doubletree By Hilton Chico, Ca has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Doubletree By Hilton Chico, Ca.
Yes, Doubletree By Hilton Chico, Ca welcomes dogs.
No, parking facilities aren't available at Doubletree By Hilton Chico, Ca.