Hotel Las Terrazas Express
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Summary of reviewsHotel Las Terrazas Express is lauded primarily for its prime location in the heart of Chillán, affording guests immediate access to key city attractions such as the Plaza de Armas, the cathedral and various dining and shopping options. This central positioning makes it especially convenient for business travelers and those on brief stays, delivering practicality and ease of access to essential city landmarks and services.
The hotel garners high marks for its cleanliness and overall guest experience. Rooms, although noted by some for their compact size, are frequently described as very clean and comfortable, equipped with excellent air conditioning and cozy beds, providing a pleasant environment for relaxation or work. The attentive and friendly staff contribute significantly to the positive atmosphere, offering outstanding customer service, meticulous housekeeping and a consistently welcoming demeanor across all hotel services.
Breakfast at Hotel Las Terrazas Express is a standout feature. Guests often remark on the varied, nutritious and high-quality offerings available at the buffet-style breakfast, which exceptional service complements. Despite minor suggestions for more diverse options, the morning meal is a highlight for many, adding to the overall satisfaction of their stay.
In terms of dining, while the hotel's restaurant offers convenience and affordability, particularly for dinner, its limited hours and occasional service inconsistencies are noted. Some guests express a desire for extended dinner hours and a warmer food temperature to enhance the dining experience.
The hotel's secure parking is another positive aspect, though some find the off-premises location slightly inconvenient, especially for luggage transport. The reserved and narrow spaces sometimes pose challenges, yet the security measures are appreciated.
For business travelers, Hotel Las Terrazas Express proves to be a favorable choice due to its central location and the hotel’s practice of transferring guests to its sister property, Terrazas Business, during maintenance periods without additional cost. The upgrades include spacious rooms, improved cleanliness and enhanced amenities, contributing to a comfortable stay conducive to work.
Although the free Wi-Fi receives mixed reviews with reports of inconsistent performance, the general consensus is that the hotel offers a reliable and pleasant stay overall, benefiting from strong points in location, cleanliness, breakfast and staff hospitality.
Categories
The hotel garners high marks for its cleanliness and overall guest experience. Rooms, although noted by some for their compact size, are frequently described as very clean and comfortable, equipped with excellent air conditioning and cozy beds, providing a pleasant environment for relaxation or work. The attentive and friendly staff contribute significantly to the positive atmosphere, offering outstanding customer service, meticulous housekeeping and a consistently welcoming demeanor across all hotel services.
Breakfast at Hotel Las Terrazas Express is a standout feature. Guests often remark on the varied, nutritious and high-quality offerings available at the buffet-style breakfast, which exceptional service complements. Despite minor suggestions for more diverse options, the morning meal is a highlight for many, adding to the overall satisfaction of their stay.
In terms of dining, while the hotel's restaurant offers convenience and affordability, particularly for dinner, its limited hours and occasional service inconsistencies are noted. Some guests express a desire for extended dinner hours and a warmer food temperature to enhance the dining experience.
The hotel's secure parking is another positive aspect, though some find the off-premises location slightly inconvenient, especially for luggage transport. The reserved and narrow spaces sometimes pose challenges, yet the security measures are appreciated.
For business travelers, Hotel Las Terrazas Express proves to be a favorable choice due to its central location and the hotel’s practice of transferring guests to its sister property, Terrazas Business, during maintenance periods without additional cost. The upgrades include spacious rooms, improved cleanliness and enhanced amenities, contributing to a comfortable stay conducive to work.
Although the free Wi-Fi receives mixed reviews with reports of inconsistent performance, the general consensus is that the hotel offers a reliable and pleasant stay overall, benefiting from strong points in location, cleanliness, breakfast and staff hospitality.
Hotel with Free Wi-Fi
Offers free Wi-Fi and is conveniently located near the city center and train station.
Business Hotel
This hotel offers essential services and is centrally located in Chillán, providing convenience for business travelers. It features a business center.
Hotel with Parking
This hotel provides free parking facilities for those traveling by car.,,
Guest Reviews
Hotel Las Terrazas Express stands out as an exceptionally well-located accommodation option in the heart of Chillán. The hotel's proximity to the city's central attractions, such as the Plaza de Armas, the cathedral and various restaurants, supermarkets and pharmacies, makes it an ideal spot for visitors. Guests repeatedly highlight its accessibility and convenience, noting that it is steps away from key landmarks and services, including the main square, banks and the shopping mall. The central location is especially appreciated by those traveling for business or brief stays, offering ease of access and practicality.
Complementing its prime location, the hotel is praised for its cleanliness, comfortable rooms and attentive staff. Many reviews emphasize excellent customer service and a pleasant, quiet environment, ideal for resting or working. Additionally, the hotel provides covered and secure parking, further enhancing its convenience for travelers. Despite some minor critiques regarding the building's age and the small size of the elevator, the positive aspects, particularly its unbeatable central location, consistently overshadow any negative points.
Overall, Hotel Las Terrazas Express is highly recommended for its strategic positioning, making it a top choice for anyone looking to explore Chillán with ease.
At Hotel Las Terrazas Express, breakfast appears to be a standout feature according to guest reviews. Mornings at the hotel begin with a varied and very complete breakfast with many guests praising the delicious, plentiful and nutritious offerings. The buffet-style service is frequently highlighted, presenting an array of fresh and high-quality products that cater to diverse tastes, including options for vegetarians and vegans.
Guests frequently describe the breakfast as excellent with some even stating that it exceeded their expectations. The words "incredible," "exquisite," and "spectacular" are commonly used to describe the morning meal, underscoring its appeal. Multiple positive mentions point to the breakfast's rich variety, freshness and excellent service.
However, there are scattered remarks about areas for improvement, such as a desire for more bread and fruit options, fresh breakfast bread and better juice quality. Despite these minor critiques, the general consensus is extraordinarily positive. The combination of a varied, delicious and complete breakfast – paired with kind and attentive staff – makes starting the day at Hotel Las Terrazas Express a delightful experience, contributing significantly to the overall guest satisfaction.
The dining experience at Hotel Las Terrazas Express has received mixed reviews. Positively, guests appreciated the hotel's internal restaurant for its convenience and affordability, especially for dinner. The dining room was frequently described as impeccable and several guests enjoyed reasonably priced dinners that allowed them to rest afterward. However, there were recurrent mentions of the restaurant service not working, leaving some guests hoping for more consistent availability. The restaurant closes early at 6:00 PM, which left some guests wishing for extended hours into the evening. While breakfast and lunch were options, there were suggestions for enhancing the food offerings, particularly at lunchtime. Additionally, some guests pointed out that dinners could be served at a warmer temperature. Overall, while the dinner experience can be quite satisfactory when available, improvements in consistency and variety could enhance the overall dining experience.
The reviews for Hotel Las Terrazas Express provide a mixed picture of the rooms with cleanliness and comfort often highlighted. The rooms are consistently described as very clean and comfortable with many noting the excellent air conditioning and comfortable temperature. The beds in particular were frequently mentioned as being very comfortable. Despite their small size, many guests found the rooms cozy and adequate for short stays.
However, the compact nature of the rooms was a recurring concern with many reviews emphasizing that the rooms are quite small and sometimes cramped, especially for the price charged. This limitation extends to the bathrooms, which were also described as very small. Some guests mentioned the lack of essential amenities like toothpaste, soap and mini-refrigerators. Ventilation issues were noted with several rooms lacking windows or having poor sound insulation, leading to noise disturbances. There were also criticisms related to maintenance issues such as mold, dated carpets and general upkeep.
Despite these shortcomings, many guests appreciated the central location of the hotel, the attentive staff and the availability of a varied and rich breakfast. The overall sentiment suggests that while the hotel rooms are serviceable for short stays, there could be improvements in room size, maintenance and added amenities to enhance the guest experience.
Hotel Las Terrazas Express offers a mixed experience when it comes to its beds with the majority of reviews leaning towards the positive. Most guests remark on the high comfort levels, describing the beds as very comfortable, cozy and perfect for resting. The hotel seems to excel in providing clean and tidy beddings, making for a pleasant sleeping environment. Notably, several visitors commend the quality of the beds and pillows, adding to the overall comfort.
However, there are some criticisms. A few guests found the beds to be on the smaller side and even too soft, while others noted that some mattresses were hard or uncomfortable. There were also mentions of beds being on wheels, which was not preferred. Despite this, the general consensus suggests that the beds contribute significantly to a restful stay with many guests having a positive sleeping experience at the hotel.
Hotel Las Terrazas Express consistently garners positive feedback on its cleanliness. Many guests commend the hotel for its very clean and well-maintained rooms that are often described as cozy organized and hygienic. The superior cleanliness spans across the entire establishment, from rooms to common areas, contributing to a comfortable and pleasant stay.
Daily cleaning routines ensure fresh bed linens and spotless bathrooms with no mold or signs of dust. The thorough housekeeping stands out, frequently mentioned as impeccable and outstanding. Even the towels garner praise for their cleanliness, contributing further to the hotel's high standards.
Despite occasional mentions of worn or outdated facilities, including carpets and bathrooms, the hotel staff's kind and friendly demeanor, along with the diligent cleaning, tends to mitigate these concerns. Some reviewers do highlight sporadic issues such as hair in bathrooms or minor details overlooked during cleaning, but these instances seem rare compared to the overall positive sentiment.
The hotel's ability to maintain a high level of cleanliness, coupled with good service and a convenient central location, makes it an appealing choice for travelers seeking a clean and comfortable accommodation.
Hotel Las Terrazas Express seems to take great pride in its staff, who consistently receive high praise for their friendliness and attentiveness. Guests commonly highlight the excellent service and the warm, welcoming nature of the receptionists, who are often described as informative and helpful. Housekeeping is noted for being very thorough, contributing to a consistently clean and well-maintained environment.
The kindness and willingness to help displayed by the staff significantly enhance the overall guest experience. Many reviewers emphasized the exceptional attention they received, remarking on the pleasant interactions and the staff’s readiness to assist with any requests or queries. This positive demeanor extends to all areas of the hotel, including reception and breakfast service, where staff were repeatedly acknowledged for their courteous and efficient manner.
However, there were occasional mentions of less favorable encounters, such as issues with reception service or isolated incidents of rudeness. Despite these few negative reports, the overwhelming sentiment remains positive. The hotel staff's friendliness and professionalism leave a lasting impression on visitors, contributing to an overall enjoyable stay at Hotel Las Terrazas Express.
Hotel Las Terrazas Express offers Wi-Fi service that has been noted for its inconsistent performance. Guests often experience unstable connections and find the internet speed to be less than satisfactory. Some have mentioned that the Wi-Fi functions intermittently, particularly indicating that it is nearly unusable in the rooms. While the hotel's Wi-Fi service is available, it appears to require significant improvement to meet the needs of all guests reliably.
Hotel Las Terrazas Express offers secure parking that is highly praised by guests for its safety and organization. The parking lot features security cameras, ensuring the safety of vehicles and is well-maintained. Despite its convenience and reliability, several reviews mention that the parking lot is not located within the hotel premises. Guests often need to park across the street or in a building nearby, which some find inconvenient, especially when transporting luggage. The parking lot can be narrow and tends to fill up quickly, making access a bit challenging at times. Overall, while the parking situation is secure and functional, the off-premises location and tight spaces could be improved for better accessibility.
Hotel Las Terrazas Express, praised for its suitability for business travelers, consistently receives positive feedback for its central location. Guests benefit from the convenience of being near commercial areas, making it ideal for work-related activities and business trips. The hotel's central and economical nature further solidifies its position as a top choice for professionals.
Guests commend the hotel's practice of transferring them to the Terrazas Business without additional cost during maintenance periods. This upgrade is highly appreciated with improvements in space, cleanliness, breakfast options and larger bathroom facilities. The on-site restaurant adds to the convenience, making mealtime straightforward without the need to venture out.
Despite some rooms being small, the overall comfort and functionality for business travelers remain commendable. Though the hotel lacks organized spaces for meetings or dedicated work areas, it compensates with work-friendly room solutions and an environment that handles work travel needs with ease. The charm and efficiency of the service further enhance guests' experiences, making it a highly recommended hotel for those on business trips.
Location Show Map
Location
Complementing its prime location, the hotel is praised for its cleanliness, comfortable rooms and attentive staff. Many reviews emphasize excellent customer service and a pleasant, quiet environment, ideal for resting or working. Additionally, the hotel provides covered and secure parking, further enhancing its convenience for travelers. Despite some minor critiques regarding the building's age and the small size of the elevator, the positive aspects, particularly its unbeatable central location, consistently overshadow any negative points.
Overall, Hotel Las Terrazas Express is highly recommended for its strategic positioning, making it a top choice for anyone looking to explore Chillán with ease.
Breakfast
Guests frequently describe the breakfast as excellent with some even stating that it exceeded their expectations. The words "incredible," "exquisite," and "spectacular" are commonly used to describe the morning meal, underscoring its appeal. Multiple positive mentions point to the breakfast's rich variety, freshness and excellent service.
However, there are scattered remarks about areas for improvement, such as a desire for more bread and fruit options, fresh breakfast bread and better juice quality. Despite these minor critiques, the general consensus is extraordinarily positive. The combination of a varied, delicious and complete breakfast – paired with kind and attentive staff – makes starting the day at Hotel Las Terrazas Express a delightful experience, contributing significantly to the overall guest satisfaction.
Dinner
Rooms
However, the compact nature of the rooms was a recurring concern with many reviews emphasizing that the rooms are quite small and sometimes cramped, especially for the price charged. This limitation extends to the bathrooms, which were also described as very small. Some guests mentioned the lack of essential amenities like toothpaste, soap and mini-refrigerators. Ventilation issues were noted with several rooms lacking windows or having poor sound insulation, leading to noise disturbances. There were also criticisms related to maintenance issues such as mold, dated carpets and general upkeep.
Despite these shortcomings, many guests appreciated the central location of the hotel, the attentive staff and the availability of a varied and rich breakfast. The overall sentiment suggests that while the hotel rooms are serviceable for short stays, there could be improvements in room size, maintenance and added amenities to enhance the guest experience.
Beds
However, there are some criticisms. A few guests found the beds to be on the smaller side and even too soft, while others noted that some mattresses were hard or uncomfortable. There were also mentions of beds being on wheels, which was not preferred. Despite this, the general consensus suggests that the beds contribute significantly to a restful stay with many guests having a positive sleeping experience at the hotel.
Cleanliness
Daily cleaning routines ensure fresh bed linens and spotless bathrooms with no mold or signs of dust. The thorough housekeeping stands out, frequently mentioned as impeccable and outstanding. Even the towels garner praise for their cleanliness, contributing further to the hotel's high standards.
Despite occasional mentions of worn or outdated facilities, including carpets and bathrooms, the hotel staff's kind and friendly demeanor, along with the diligent cleaning, tends to mitigate these concerns. Some reviewers do highlight sporadic issues such as hair in bathrooms or minor details overlooked during cleaning, but these instances seem rare compared to the overall positive sentiment.
The hotel's ability to maintain a high level of cleanliness, coupled with good service and a convenient central location, makes it an appealing choice for travelers seeking a clean and comfortable accommodation.
Staff
The kindness and willingness to help displayed by the staff significantly enhance the overall guest experience. Many reviewers emphasized the exceptional attention they received, remarking on the pleasant interactions and the staff’s readiness to assist with any requests or queries. This positive demeanor extends to all areas of the hotel, including reception and breakfast service, where staff were repeatedly acknowledged for their courteous and efficient manner.
However, there were occasional mentions of less favorable encounters, such as issues with reception service or isolated incidents of rudeness. Despite these few negative reports, the overwhelming sentiment remains positive. The hotel staff's friendliness and professionalism leave a lasting impression on visitors, contributing to an overall enjoyable stay at Hotel Las Terrazas Express.
Wi-Fi
Parking
Business
Guests commend the hotel's practice of transferring them to the Terrazas Business without additional cost during maintenance periods. This upgrade is highly appreciated with improvements in space, cleanliness, breakfast options and larger bathroom facilities. The on-site restaurant adds to the convenience, making mealtime straightforward without the need to venture out.
Despite some rooms being small, the overall comfort and functionality for business travelers remain commendable. Though the hotel lacks organized spaces for meetings or dedicated work areas, it compensates with work-friendly room solutions and an environment that handles work travel needs with ease. The charm and efficiency of the service further enhance guests' experiences, making it a highly recommended hotel for those on business trips.
No, Hotel Las Terrazas Express doesn't have any pool.
No, a spa isn't available at Hotel Las Terrazas Express.
No, Hotel Las Terrazas Express doesn't allow dogs.
Yes, parking facilities are available at Hotel Las Terrazas Express.
No, Hotel Las Terrazas Express doesn't have a gym.
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