Comfort Inn

Chilliwack 49.14294500, -121.96730200 , 45405 Luckakuck Way (Show on Map)
7.3
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsComfort Inn enjoys a prime location, garnering frequent praise from guests for its convenience and proximity to a variety of amenities including restaurants, shopping centers and entertainment options. Easy access to highways and main roads makes it an ideal spot for travelers, whether arriving from the airport or embarking on road trips. The hospitable staff and comfortable accommodations further enhance the appeal, providing a pleasant stay with clean and tidy rooms and a decent breakfast to start the day.

The breakfast at Comfort Inn is generally well-received for its wide selection and quality with options like bacon, sausage, egg muffins, pancakes, waffles, yogurt and fruit. Guests appreciated the friendly service and clean environment, although there were occasional critiques about the small breakfast room and some inconsistencies in food quality during peak times.

Rooms at Comfort Inn are often praised for their cleanliness, spaciousness and comfort. Features such as effective air conditioning, quiet ambiance and amenities like sliding glass doors for easy access to vehicles make the stay enjoyable. Though some guests noted the furnishings could use updates and cited minor issues like worn carpets or inadequate lighting, overall satisfaction with room comfort and cleanliness remains high.

The hotel stands out for its commitment to cleanliness with both rooms and common areas like the breakfast area frequently described as well-maintained. The friendly and efficient staff contribute significantly to the welcoming atmosphere, enhancing the overall guest experience.

Parking at Comfort Inn is highlighted for its convenience with plenty of spaces and direct access to guest rooms. The free and well-lit parking facility, equipped with security cameras, adds to the sense of safety and ease for guests.

However, the complimentary wifi has room for improvement, as many guests reported intermittent connectivity and slower speeds, especially during peak hours. Beds received mixed reviews; while many found them very comfortable, some guests encountered discomfort due to hard mattresses or lumpy pillows.

Overall, Comfort Inn offers a pleasant and comfortable stay, providing good value for money, especially for short stays. The hotel's cleanliness, friendly staff, convenient location and ample parking make it a dependable choice for travelers, despite minor drawbacks such as the dated decor, occasional breakfast limitations and wifi issues.
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Categories
Dog Friendly Hotel
While specific dog-friendly amenities are not detailed in the provided data, the Comfort Inn hotels are often pet-friendly.
Do you accept dogs in all rooms?
No, some rooms only: Ground Floor 2Double beds
Is there an extra charge?
Yes, C$ 10.00 per night
Should the dog owner notify you before checking in?
Yes, During the booking process
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Hotel with Parking
This hotel offers a variety of convenient parking options including free, complimentary, and on-site parking. Valet and handicapped parking are also available, and parking is included in the room rate.

3-Star Hotel
This hotel offers standard amenities and comfortable rooms at a reasonable price. It's a reliable option for travelers seeking value and convenience.

Hotel near Golf Courses
Where is the golf course located? Outside the premises. Exact distance: 5m
Answers last updated by Comfort Inn

Hotel Taking Steps Towards Sustainability
Certifications:
Green Key (greenkey.global)
What makes your hotel/accommodation eco-friendly?
Use of non-toxic cleaning products
LED lighting throughout the premises
Signs in the rooms informing guests that towels will only be changed upon request
Recycling bins in guest rooms
No disposable (single use) cups/glasses, plates and cutlery
Answers last updated by Comfort Inn

Business Hotel

Accessible Hotel
To whom is your hotel/accommodation accessible?
People who use a wheelchair  
Is there level-access route (might include lifts) from the road to the rooms? Yes, to certain rooms
Please specify: Main Floor
Are there any facilities that guests who use a wheelchair cannot reach? No
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Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Provincial Guest Health declaration has to be completed upon check in
Do you perform temperature checks upon guests' arrivals?
No
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Room Types
Queen Room - Non-Smoking This room features flat screen TV, tea/ coffee maker, microwave and fridge. Pets are not allowed in this room.

Queen Room - Disability Access/Non-Smoking This room features flat screen TV, tea/ coffee maker, microwave and fridge. Pets are not allowed in this room.

Traditional Queen Room with Two Queen Beds- Non-Smoking This room features flat screen TV, tea/ coffee maker, microwave and fridge. Pets are not allowed in this room.

Queen Room - Non-Smoking/Ground Floor Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit has 1 bed.

Traditional King Room Providing free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit offers 1 bed.

Queen Room with Two Queen Beds - Non Smoking Offering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. This family room is air-conditioned and features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker and a wardrobe. The unit offers 2 beds.

Guest Reviews
7.3
Good
Location
Nestled in an ideal spot, Comfort Inn boasts a highly convenient location that repeatedly wins praise from guests. It's favorably situated close to a plethora of amenities including restaurants, shopping centers and even a movie theatre, making it a breeze to find dining and entertainment options just a short walk away. The hotel's easy access to highways and main roads further enhances its appeal, providing a seamless travel experience whether arriving from the airport or embarking on road trips.

The central location allows guests to effortlessly reach their venues and other local attractions, adding to the overall convenience. Visitors appreciate being close to everything they need, from eateries and shops to Starbucks and other key points of interest. This combination of prime positioning and nearby amenities makes it an excellent base for both short stays and longer visits.

Moreover, the hotel's friendly staff and comfortable accommodations complement its advantageous location, ensuring a pleasant stay. With clean, tidy rooms and a decent breakfast that offers a variety of choices, Comfort Inn provides all the essentials for a restful night and a solid start to the day. The pet-friendly policy and proximity to both town and the freeway make it a versatile option suitable for various types of travelers.

Breakfast
Comfort Inn receives a variety of feedback regarding its breakfast offerings. On the positive side, guests frequently appreciated the wide selection and quality of breakfast items, highlighting the availability of options such as bacon, sausage, egg muffins, pancakes, waffles, yogurt, fruit and more. Many guests found the breakfast plentiful and enjoyed the friendly service, noting that staff greeted them with a smile. The breakfast environment was often praised for being clean and inviting, creating a pleasant start to the day.

However, there are some recurring criticisms. Several reviews mention that the breakfast room can be small, particularly during busy weekends. Although many guests were satisfied, some found the quality inconsistent, specifically pointing out rubbery pre-cooked eggs that were later microwaved. There were also comments about the breakfast being basic with some guests disappointed by limited choices and the quality not meeting expectations. Vegetarian options and the "bagged" breakfast format received negative feedback, especially from those who stayed longer or had specific dietary preferences.

In summary, while Comfort Inn provides a generally positive breakfast experience with a variety of options and a welcoming atmosphere, some guests have noted deficiencies that may affect satisfaction, particularly for those with specific dietary needs or expectations of a higher quality breakfast spread.

Rooms
Comfort Inn offers a mix of experiences based on guest reviews with many positive aspects highlighted. The rooms are frequently complimented for their cleanliness, spaciousness and comfortable chairs and beds. Guests noted that the rooms are easily accessible, quiet and equipped with all necessary services, including effective air conditioning. The sliding glass doors providing direct access to vehicles and the discount at the nearby White Spot restaurant were appreciated amenities.

Despite the generally positive feedback on comfort and cleanliness, some areas of improvement were mentioned. Several guests remarked that the rooms appear outdated and suggested that the building could benefit from upgrades. Issues such as worn carpets, inadequate lighting and occasional unpleasant odors were noted. Beds and pillows received mixed reviews with some finding them very comfortable, while others encountered discomfort and lumpiness.

The hotel's pet-friendly policy was mentioned, though there were instances when reserved pet-friendly rooms were unavailable upon check-in. Overall, while some guests experienced issues like minor cleanliness problems and a dated atmosphere, the Comfort Inn generally met expectations for a clean, comfortable stay and is conveniently located near various restaurants.

Beds
Comfort Inn receives mixed feedback from guests regarding the beds, though there are several positive highlights. Many reviewers find the beds to be very comfortable, describing them as wonderful and awesome. Some guests appreciate the clean and spacious rooms that come with these cozy beds. The hotel also offers a discount at White Spot, which some visitors find to be a nice perk.

However, there are contrasting opinions as well. A number of guests mention that they encountered hard beds and lumpy pillows. Some reviews specifically note that the mattresses were worn out and uncomfortable, negatively impacting their sleep. There were also remarks about the beds being on the smaller side and issues with room features like an old AC or a misleading bed size.

Overall, while a significant number of guests seem to enjoy a restful experience at Comfort Inn, others have raised valid concerns about the comfort and quality of the beds.

Cleanliness
Comfort Inn stands out predominantly for its cleanliness and comfort. Guests frequently highlight the hotel's very clean and comfortable rooms with some noting that the cleanliness exceeded their expectations. The property maintains a tidy and well-kept environment, which extends to the breakfast area that is also described as clean and well-stocked. Staff at the hotel are generally noted for their friendliness, adding to the welcoming atmosphere.

However, a few minor drawbacks are mentioned, such as the delay in releasing the holding deposit and occasional noise issues from the Trans Canada Highway. There were isolated incidents where rooms were not properly cleaned, but overall, reviews consistently praise the level of cleanliness and the comfort of the accommodations.

In summary, Comfort Inn offers exceptionally clean and comfortable lodging with a friendly staff, making it a dependable choice for travelers prioritizing hygiene and a pleasant stay.

Staff
The Comfort Inn has garnered significant praise for its staff, reflecting a consistently positive experience among guests. Visitors frequently highlight the friendliness and helpfulness of the team, emphasizing that every interaction, whether over the phone or at the front desk, is welcoming and accommodating. The staff's pleasant demeanor and efficient service notably enhance the overall stay, contributing to the hotel's good value for money.

The reception personnel receive special mention for their professionalism and courteous behavior with several guests specifically appreciating their efficiency and respectfulness. Breakfast staff also earn commendation for their phenomenal efforts, ensuring that guests start their day on a positive note.

While the majority of the feedback emphasizes excellent service, a few isolated incidents suggest areas for improvement, particularly concerning accessibility and occasional lapses in communication. Nonetheless, the overwhelming consensus underscores that the staff at Comfort Inn make a significant, positive impact on guests' experiences, maintaining clean, comfortable rooms and providing a welcoming atmosphere.

Wi-Fi
At Comfort Inn, guests can look forward to complimentary wifi during their stay. However, feedback suggests that the quality of the internet connection could be improved. Many visitors experienced sporadic connectivity and slower speeds, which seemed to be a common concern. The wifi was noted as being particularly weak during peak hours and in some instances, was entirely unusable. Despite staying connected, some guests found the internet access to be intermittent. Overall, although wifi is provided, travelers relying heavily on a stable internet connection might find it lacking.

Parking
Guests have highlighted the parking facilities at Comfort Inn with generally positive feedback. Many appreciated the plentiful parking spaces and the convenience of free parking. The parking lot is easy to navigate and offers direct access to guest rooms, especially for those located near sliding glass doors leading directly outside. Those staying overnight found it effortless to unload and load their vehicles.

The hotel's location off the freeway makes it an easy stop for road travelers and puts it close to several dining options. Guests also felt reassured by the well-lit parking area equipped with security cameras, enhancing the sense of safety.

However, it should be noted that parking spots are somewhat small and may not accommodate larger vehicles such as trucks pulling trailers. This limitation is not currently mentioned on the hotel's website.

Overall, the combination of easy access, free amenities and security features contributed to a positive parking experience for guests.

3 Star
The Comfort Inn offers a comfortable and inviting atmosphere that makes it a good choice for a 2-3 nights stay. Guests appreciated the reasonable price for the accommodations they received. The hotel presents a good price-quality ratio, providing satisfactory facilities and services for shorter stays. Staff performance was notably praised with remarks of them being above and beyond in terms of service. However, the pricing was considered a bit steep for what was offered, especially considering the outdated appearance and lack of recent upgrades. Some guests found the cost unfair for individuals on low income or disability. Overall, the Comfort Inn provides a satisfactory experience, especially for short stays, despite some concerns about its pricing in relation to its age and lack of modern updates.

Accessible
The accessibility features of Comfort Inn stand out positively in most reviews. Guests appreciated the level entry to their rooms, which facilitated easy access. The rooms were described as clean, comfortable and easily accessible, eliminating any worries about stairs for those with mobility issues. Additionally, the hotel's access to parking was noted as super convenient, making arrival and departure straightforward. The manager's assistance in directing guests was also highlighted as helpful. However, there were some negative aspects noted, such as issues with the shower and sink drain and dissatisfaction with the breakfast options. Though some smokers found the hotel accessible, the overall impression remains focused on ease of movement and convenience.


No, Comfort Inn doesn't have any pool.

No, a spa isn't available at Comfort Inn.

Yes, Comfort Inn welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire

Yes, parking facilities are available at Comfort Inn.

No, Comfort Inn doesn't have a gym.

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