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Summary of reviewsBest Western Canyon De Chelly Inn, located in Chinle, Arizona, serves as an ideal base for visiting the breathtaking Canyon de Chelly National Monument. Guests consistently praise its convenient location, offering easy access to both the canyon's entrance and local amenities such as highways, fuel stations, and groceries. The inn, positioned centrally on the Navajo Reservation, offers an authentic cultural experience and is particularly suitable for those planning guided tours and outdoor adventures.
The accommodations are frequently described as clean, spacious, and comfortable, featuring modern amenities like microwaves, mini refrigerators, and coffee machines. Visitors appreciate the comfort of the beds and the quiet ambiance that ensures a restful stay. Although the facility is older, its cleanliness, maintenance, and friendly staff significantly enhance the guest experience. The staff's exemplary service—characterized by friendliness and professionalism—leaves a lasting positive impression.
Dining at the on-site restaurant receives considerable praise, with guests enjoying a range of culinary options, including local Navajo tacos and international dishes. The restaurant serves as a convenient dining option for visitors in an area with limited choices. While the inn does not provide an in-house breakfast, the adjacent Junction restaurant offers satisfactory breakfast options, praised for generous portions and friendly service, despite some criticism regarding the lack of inclusion in the room price.
The hotel boasts reliable Wi-Fi connectivity, contributing to the overall convenience of the stay. Guests applaud the ample parking options, which enhance ease of access, particularly for those traveling with luggage. The indoor pool and hot tub offer a pleasant addition, although occasional closures for maintenance have been noted.
Overall, the Best Western Canyon De Chelly Inn provides a clean, comfortable, and practical choice for travelers seeking to explore the scenic landscapes and cultural richness of the Canyon de Chelly area. Its nostalgic charm and well-rounded amenities offer a welcoming retreat, making it a favored option in the region despite its three-star rating. Show more
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Categories
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Queen Room with Two Queen Beds - Disability AccessOffering free WiFi, this air-conditioned room offers an LCD TV and a refrigerator. The private bathroom includes free toiletries and a hairdryer.
Queen Room with Two Queen Beds and Communication AssitanceOffering free WiFi, this air-conditioned room offers an LCD TV and a refrigerator. The private bathroom includes free toiletries and a hairdryer.
Queen Room with Two Queen Beds - Disability Access - Roll In ShowerOffering free WiFi, this air-conditioned room offers an LCD TV and a refrigerator. The private bathroom includes free toiletries and a hairdryer.
King Room with BalconyOffering free WiFi and a balcony, this air-conditioned room offers an LCD TV and a refrigerator. The private bathroom includes free toiletries and a hairdryer.
Queen Room with Two Queen BedsThis quadruple room features a TV. The unit has 2 beds.
Guest Reviews
7.7
Good
Location
Nestled in the heart of Chinle, Arizona, the Best Western Canyon De Chelly Inn boasts an enviable location for those eager to explore the stunning landscapes of Canyon de Chelly National Monument. Just a short drive away, guests will find themselves at the entrance to this breathtaking park, making it an ideal base for outdoor adventures and explorations. Visitors consistently praise the convenience of its location, with easy access to not only the canyon but also local amenities, such as highways, fuel stations, and groceries. The hotel is centrally positioned on the Navajo Reservation, offering an authentic experience with proximity to cultural sites.
For those who plan to take guided tours or embark on sightseeing expeditions like Jeep tours, the strategic location of the inn is particularly convenient. In addition to the prime location for canyon visits, guests highlight the presence of a good on-site restaurant and nearby dining options favored by locals. The rooms receive positive mentions for being spacious and well-maintained, ensuring a comfortable stay. While the facility itself might be older, guests appreciate its cleanliness and the availability of all necessary amenities for a pleasant stay. The Best Western Canyon De Chelly Inn stands out as a practical choice for travelers seeking to delve into the captivating beauty of Canyon de Chelly and its surrounding attractions.
Breakfast
The breakfast experience at the Best Western Canyon De Chelly Inn evokes mixed feelings among guests. The hotel does not offer an in-house breakfast, instead directing patrons to the adjacent Junction restaurant. Many guests find the breakfast options there to be more than adequate, with generous portions that include pancakes, eggs, and bacon, which are frequently praised. The restaurant is known for its friendly and efficient service, and the variety extends beyond breakfast to include diverse offerings such as salads and traditional fare like Indian Tacos and Fry Bread.
However, some visitors have noted that the breakfast is not included in the room price, which feels particularly disappointing given the perceived high cost. Breakfast is offered through pre-purchased coupons that allow for a choice between a few set options, though this approach has drawn some criticism. While there have been negative remarks regarding the slow service and inconsistency in food quality, many reviewers appreciated the convenience of having a great restaurant close by. The overall sentiment suggests that while the breakfast experience might not always meet expectations, the restaurant's offerings are generally satisfactory and convenient for guests.
Dinner
The dining experience at Best Western Canyon De Chelly Inn receives considerable praise from guests who appreciate the convenience and quality of the on-site restaurant. Known for its community feel, the restaurant offers a range of culinary delights, from Navajo tacos to international dishes like Mexican and Chinese cuisine. Reviewers highlight the generous portion sizes and commend the value for money provided. Service, while occasionally noted as slow, generally delivers friendly and professional interactions, contributing to a pleasant dining atmosphere.
For those visiting Chinle, where dining options are limited, the on-site restaurant stands out as a prime choice, drawing both locals and tourists alike. The establishment is frequently described as having great food, with some dishes featuring local flavors that enrich the overall experience. Patrons also note the restaurant's pleasing and efficient service, enhancing the dining experience. While the restaurant has faced occasional closures, it remains a highly regarded option for guests seeking nourishing meals after a day exploring the beauty of Canyon de Chelly.
Rooms
Located just outside Canyon de Chelly in Chinle, the Best Western Canyon De Chelly Inn offers a welcoming retreat for travelers seeking comfort and convenience. The accommodations are praised for their clean and spacious rooms, featuring modern updates and well-thought-out amenities such as microwaves, mini refrigerators, and coffee machines. Guests appreciate the comfortable and sizeable beds, which ensure a restful night's sleep, complemented by the quiet ambiance of the property.
The rooms are noted for their elegance and neatness, with spacious layouts that often exceed typical motel expectations. Furnishings are comfortable and aesthetically pleasing, enhancing the overall guest experience. Wi-Fi connectivity is reliable and adds to the sense of convenience. Visitors also commend the cleanliness and good maintenance of the facilities, including the bathrooms, which feature nice, big showers.
While some mention that the facility itself is older, the quality of comfort, cleanliness, and service more than compensates for this. The staff is celebrated for their friendliness and accommodating nature, contributing to a positive and comfortable stay. For those exploring the region, the inn provides a convenient and quiet base, ensuring that, after a day of adventure, guests can return to a restful and pleasant environment.
Beds
The beds at Best Western Canyon De Chelly Inn have received numerous positive remarks from guests. Most reviews highlight the beds as comfortable, with guests frequently appreciating the good mattresses and pillows. Words like "comfortable," "very comfortable," and "extremely comfortable" are commonly used, indicating a consistent level of satisfaction. The majority of guests seem to find the beds firm yet cozy, with a few mentioning them being new and free from sags. Although there are occasional mentions of hard mattresses, these are in the minority and seem to be outweighed by the positive feedback. Overall, the beds contribute to a comfortable and restful stay, complemented by clean rooms and a friendly staff, making it an appealing choice for travelers.
Cleanliness
Nestled conveniently near Canyon de Chelly, the Best Western Canyon De Chelly Inn is repeatedly praised for its outstanding cleanliness. Guests frequently highlight the hotel's immaculate conditions, noting that both the property and rooms are exceptionally clean and well-maintained. Many visitors appreciate the cleanliness without the overpowering scent of cleaning products, making for a fresh atmosphere. Despite some mentioning that the hotel is older, the rooms are often described as modern, comfortable, and spacious, providing a pleasant sense of comfort.
The check-in and check-out process is noted to be quick and straightforward, adding to a hassle-free experience. The hotel staff garners praise for being friendly, polite, and responsive, enhancing the overall stay for guests. Visitors also commend the convenience of its location, which is just a short distance from the stunning Canyon de Chelly, making it a perfect base for explorations. While some minor remarks mention dated elements, the consistent cleanliness and comfort, alongside the welcoming approach of the staff, leave a positive impression on travelers. Overall, the Best Western Canyon De Chelly Inn is recognized as a clean, comfortable, and convenient choice for those looking to explore the nearby canyon.
Staff
Travelers consistently highlight the exemplary service provided by the staff at Best Western Canyon De Chelly Inn. Guests frequently describe the staff as friendly, accommodating, and helpful. The team members are praised for their pleasant demeanor, attentiveness, and dedication to ensuring a comfortable stay. Front desk personnel, in particular, receive commendations for their welcoming and courteous nature, with several guests appreciating their efficient handling of check-ins and booking errors. Overall, the staff's consistent friendliness and professionalism leave a lasting positive impression on visitors, contributing significantly to the hotel's appeal.
Wi-Fi
The Wi-Fi experience at Best Western Canyon De Chelly Inn largely garners favorable comments. Guests commonly praise the good and robust Wi-Fi, highlighting its complimentary nature and effectiveness. Many note that each room is equipped with its own Wi-Fi booster, ensuring that the connection is generally strong and reliable. While the internet speed may not be exceptionally fast, it is stable and satisfactory for most activities. Despite occasional instances of Wi-Fi instability or outages, these seem to be exceptions rather than the norm, and they rarely cause significant inconvenience to guests. Overall, the hotel's Wi-Fi service complements the other comforts offered, such as clean facilities and effective air conditioning.
Pool
The pool at the Best Western Canyon De Chelly Inn seems to have mixed reviews, with both positive experiences and some disappointment. On the bright side, guests have described the indoor pool as nice, enjoyable, and great for families, especially after a day of exploring Canyon de Chelly. The facility includes a heated pool and a hot tub, which are appreciated by many visitors for relaxing. Families, particularly children, have enjoyed spending time at the pool, and some reviewers have mentioned the overall appeal of the pool area.
However, there have been some frustrations among guests regarding the pool's availability, as it has been frequently reported as closed, sometimes long-term, for maintenance or repairs. This has left certain guests unable to experience the pool during their stay. Despite this, the nearby restaurant has been noted as a positive aspect, and for those who do get to use the pool, it adds an enjoyable element to the hotel experience.
Parking
The parking situation at Best Western Canyon De Chelly Inn is notably convenient, with numerous guests highlighting the ample and spacious parking options available. Many appreciated the ability to park directly in front of their rooms, which adds a layer of convenience and ease, particularly for those carrying luggage. The parking area is not only large but also well-lit, offering additional security for vehicles. Some guests even noted the presence of a police officer patrolling the area, enhancing the sense of safety. Overall, the generous parking facilities contribute positively to the overall guest experience.
3 Star
Nestled near the scenic attractions of the Canyon De Chelly area, the Best Western Canyon De Chelly Inn offers a comfortable and convenient stay for travelers. The motel features decent rooms that, while not particularly modern, are clean and provide the needed comfort for those visiting the area. Guests frequently praise the friendly and helpful nature of the staff, adding to the welcoming atmosphere of the establishment.
The on-site restaurant is a notable highlight, serving delicious meals and providing the convenience of not needing to venture out after arrival. Although the entire property could benefit from some updates, its nostalgic charm seems to maintain positive sentiments from those familiar with its longstanding presence since the early 1990s.
While some guests feel the pricing is somewhat high for a hotel with a three-star rating, its location and amenities, such as the three large tables available for dining, provide a reasonable counterbalance. The hotel remains a solid choice for those seeking proximity to the canyon attractions without the need for extra travel after settling in.
Yes, Best Western Canyon De Chelly Inn has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Best Western Canyon De Chelly Inn.
No, Best Western Canyon De Chelly Inn doesn't allow dogs.
Yes, parking facilities are available at Best Western Canyon De Chelly Inn.