The Célestins Spa Thermal & Hôtel by Vy Resort enjoys a prime location in the heart of Vichy, adjacent to the scenic Napoleon III park and the Allier river. Guests appreciate the hotel's close proximity to the city's attractions, including direct access to the thermal baths, charming streets, shops and cafes. The spacious rooms, comfortable bedding, quality facilities and the friendly, welcoming staff further enhance the overall guest experience.
The breakfast at the hotel is highly praised for its exceptional quality, variety and generous portions with a wide selection including freshly squeezed fruit juices, various breads and pastries, scrambled eggs and cheeses. Guests also enjoy the beautiful park views from the terrace. While some find the breakfast overpriced, it remains a memorable start to the day thanks to high-quality local products and meticulous service.
Dinner offerings receive mixed reviews. Many guests commend the originality, tastefulness and high-quality cuisine in the hotel's restaurant and bar, appreciating the friendly and attentive staff. However, some guests feel the dinner is overpriced with limited menu choices and occasional slow service.
Rooms are highlighted for their spaciousness, comfort and cleanliness. They feature modern amenities, including large windows and luxurious bathrooms, although some guests note that the decor feels outdated and there can be issues with air conditioning. The hotel's serene environment and direct access to thermal baths add to its appeal.
Cleanliness is generally commendable with most guests finding the hotel and rooms very clean. Some issues such as dirty carpets and poorly maintained pool areas are noted but do not overshadow the overall positive feedback regarding the bright and comfortable accommodations.
The staff consistently receive high praise for their friendliness, professionalism and attentiveness, significantly contributing to a pleasant stay. Valet parking service is particularly appreciated.
In terms of amenities, the free WiFi service is cited as needing improvement due to weak and unstable connections. The spa is celebrated for its extensive and varied treatments, professional staff and a blend of indoor and outdoor facilities. However, charges for spa services are considered high and some guests find the facility less family-friendly.
The gym is described as spacious but lacking air conditioning and modern equipment maintenance. The pool facilities receive mixed reviews with the rooftop pool offering lovely views but needing significant renovation and better upkeep.
Parking is convenient with valet services and secure underground options, though some guests find the costs high and procedures somewhat inconvenient. The availability of EV charging options is a plus.
Overall, the Célestins Spa Thermal & Hôtel by Vy Resort stands out for its strategic location, comfortable accommodations, exceptional breakfast and high-quality service, though some areas like WiFi, pool maintenance and modern updates could be improved.
Categories
5 Star
EV charging stations
Parking
EV charging stations
*Additional taxes or fees may apply. Please check the final price before completing your booking.1 hotel in and around Chiry