The pool at Holiday Inn Guildford by IHG, received varied feedback from guests, though many positive aspects were highlighted. Visitors appreciated the good facilities and the indoor pool, often noting its spaciousness, suitable temperature and cleanliness. The pool provided entertainment for families with children especially enjoying it. Descriptions such as 'well maintained,' 'lovely,' and 'hugely enjoyable' were commonly used, reflecting an overall satisfaction.
However, there were occasional complaints about the pool being cloudy or murky and some guests mentioned that it required renovation. The pool area itself sometimes faced criticism for being overcrowded and in need of updating, including the changing rooms. Issues such as limited opening hours, pre-booking requirements and the presence of dirty tiles were mentioned, suggesting that improvements could be made.
Even so, the balance tilted towards a favorable experience with highlights on the warm water, clean surroundings and the enjoyable atmosphere. Despite some minor setbacks, the pool and related spa facilities played a significant role in enhancing guests' stays, making it a noteworthy feature of the hotel for many visitors.
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