Collection O Las Iglesias, Cholula
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Summary of reviewsCollection O Las Iglesias in Cholula receives high praise for its central, tranquil location that offers easy access to key attractions like the Cholula pyramid, local markets and the main square. The ample parking and proximity to restaurants and shops make it convenient for both daytime explorations and evening outings.
The breakfast service stands out with a delicious and varied buffet, including authentic Mexican dishes, especially appreciated on Sundays. Guests value its affordability and the late morning service, contributing to an enjoyable start to their day. Dinner options, however, are limited as the restaurant closes early in the afternoon, necessitating plans for off-site dining at night.
The rooms are spacious, clean and comfortable, frequently noted for their modern furnishings and effective layouts. Despite occasional concerns about the absence of air conditioning, dim lighting and maintenance issues, the overall guest experience remains positive due to friendly, attentive staff, good water pressure in showers and secure parking.
Cleanliness is a highlighted strength with guests consistently impressed by the spotless condition of both rooms and communal areas. The diligent staff further enhance the experience through their excellent service and attention to detail. While isolated incidents of minor cleanliness issues exist, the general sentiment toward the hotel's hygiene is overwhelmingly positive.
The staff at Collection O Las Iglesias is known for their exceptional friendliness and professionalism, contributing significantly to the positive guest experience. The warm, attentive service provided by the receptionists, housekeeping and concierge staff adds to the welcoming atmosphere, despite occasional inconsistencies in helpfulness and English communication skills among the reception staff.
WiFi service at the hotel receives mixed reviews—some guests find it stable and fast, while others face issues with slow speeds and unreliable connections, particularly in the rooms. This indicates a need for improvement to meet the needs of all guests, especially those requiring dependable internet access for work.
The pool at the hotel offers a mixed experience. While it is appreciated for its size and cleanliness, the water temperature is often criticized as being too cold and the lack of lounge chairs around the pool area might be a drawback for some. Maintenance issues and the occasional presence of debris also detract from the experience.
Parking at Collection O Las Iglesias is highly praised for being ample, secure and conveniently located, enhancing the overall guest experience. The secure, spacious parking area is a significant advantage, particularly for travelers with vehicles.
Families find the hotel particularly accommodating with a family-friendly atmosphere, including a small playground and a garden for children. Spacious family rooms and a responsive staff further enhance the experience, notwithstanding minor noise-related inconveniences.
Feedback on the beds is varied; while many guests enjoy their comfort and cleanliness, others find issues with the firmness of the mattresses and the quality of pillows. Nonetheless, the presence of soft and warm blankets generally contributes to a comfortable stay.
While Collection O Las Iglesias may not meet the criteria for a five-star hotel due to some dated facilities, it offers cleanliness, value and a central location that make it a suitable choice for those looking for a comfortable and convenient stay in Cholula. Its super clean environment and excellent hygiene measures add to its appeal for short, relaxing stays.
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The breakfast service stands out with a delicious and varied buffet, including authentic Mexican dishes, especially appreciated on Sundays. Guests value its affordability and the late morning service, contributing to an enjoyable start to their day. Dinner options, however, are limited as the restaurant closes early in the afternoon, necessitating plans for off-site dining at night.
The rooms are spacious, clean and comfortable, frequently noted for their modern furnishings and effective layouts. Despite occasional concerns about the absence of air conditioning, dim lighting and maintenance issues, the overall guest experience remains positive due to friendly, attentive staff, good water pressure in showers and secure parking.
Cleanliness is a highlighted strength with guests consistently impressed by the spotless condition of both rooms and communal areas. The diligent staff further enhance the experience through their excellent service and attention to detail. While isolated incidents of minor cleanliness issues exist, the general sentiment toward the hotel's hygiene is overwhelmingly positive.
The staff at Collection O Las Iglesias is known for their exceptional friendliness and professionalism, contributing significantly to the positive guest experience. The warm, attentive service provided by the receptionists, housekeeping and concierge staff adds to the welcoming atmosphere, despite occasional inconsistencies in helpfulness and English communication skills among the reception staff.
WiFi service at the hotel receives mixed reviews—some guests find it stable and fast, while others face issues with slow speeds and unreliable connections, particularly in the rooms. This indicates a need for improvement to meet the needs of all guests, especially those requiring dependable internet access for work.
The pool at the hotel offers a mixed experience. While it is appreciated for its size and cleanliness, the water temperature is often criticized as being too cold and the lack of lounge chairs around the pool area might be a drawback for some. Maintenance issues and the occasional presence of debris also detract from the experience.
Parking at Collection O Las Iglesias is highly praised for being ample, secure and conveniently located, enhancing the overall guest experience. The secure, spacious parking area is a significant advantage, particularly for travelers with vehicles.
Families find the hotel particularly accommodating with a family-friendly atmosphere, including a small playground and a garden for children. Spacious family rooms and a responsive staff further enhance the experience, notwithstanding minor noise-related inconveniences.
Feedback on the beds is varied; while many guests enjoy their comfort and cleanliness, others find issues with the firmness of the mattresses and the quality of pillows. Nonetheless, the presence of soft and warm blankets generally contributes to a comfortable stay.
While Collection O Las Iglesias may not meet the criteria for a five-star hotel due to some dated facilities, it offers cleanliness, value and a central location that make it a suitable choice for those looking for a comfortable and convenient stay in Cholula. Its super clean environment and excellent hygiene measures add to its appeal for short, relaxing stays.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Small Hotel
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Located in the heart of Cholula, Collection O Las Iglesias boasts an excellent and highly praised location. Conveniently positioned just a few blocks from the city center, this hotel allows easy access to the main square, the local market and notable attractions such as the Cholula pyramid. Guests frequently commend its central, yet tranquil setting, which provides a peaceful retreat amidst the bustling city.
Close proximity to restaurants and shops makes it an ideal base for evening outings and daytime explorations alike. The location is particularly noted for being advantageous for those attending meetings or engaging in outdoor activities, such as hikes around the local volcanoes. The hotel offers ample parking, adding to the convenience for those traveling by car.
Clean, spacious rooms and admirable facilities, including a pool, complement the strategic location, making it a well-rounded choice for visitors. The staff receives high marks for friendliness and attentiveness, further enhancing the overall guest experience. Despite minor issues such as noise from nearby streets and occasional maintenance needs, the superb location and good value for money make this hotel a recommended stay for anyone visiting Cholula.
The breakfast offerings at Collection O Las Iglesias, Cholula have garnered positive remarks from guests. Many have praised the buffet breakfast, often highlighting its delicious and varied selection. The Mexican food served, particularly on Sundays, has been noted for its authenticity and quality with some guests describing it as exquisite. The affordability of the breakfast options has also been a standout feature, making it accessible for most visitors. While some noted room for improvement, the majority appreciated the value, citing good prices for the hearty meals available at the attached restaurant. Some guests found the breakfast experience particularly memorable, enjoying the convenience of a breakfast served until late morning with the added touch of excellent service. Overall, the breakfast at this hotel is a strong point, offering a delightful start to the day with a satisfying blend of delicious food and good value.
Collection O Las Iglesias in Cholula offers a good restaurant experience with commendable service according to guest reviews. However, diners should be aware of its limited operating hours—specifically, the restaurant closes early in the afternoon on weekdays, around 2:00 pm or 3:00 pm due to ongoing pandemic measures. This early closure means that there is no food service available for dinner, leaving guests without dining options at night. It's important to plan ahead, as there are no nearby alternatives for dinner. Potential guests should consider these details when arranging their meals during their stay.
Collection O Las Iglesias in Cholula offers spacious, comfortable rooms that many guests find clean and well-maintained. The rooms are lauded for their generous size, often described as large and airy. Modern furnishings and good overall cleanliness are frequently noted, along with comfortable beds and effective layouts. Some rooms are recently remodeled, adding a fresh, updated feel to the accommodations.
However, there are areas where improvement is necessary. The absence of air conditioning in rooms often leads to them being too hot, especially during warmer seasons. Lighting in the rooms is another common concern with many guests finding it too dim. Noise can also be an issue, as sound from both outside the hotel and neighboring rooms sometimes filters through. Additionally, maintenance issues such as worn-out furniture, non-functional door locks and occasional water leaks have been mentioned.
Despite these drawbacks, the hotel provides key amenities like good water pressure in showers, secure parking and friendly staff, which enhance the overall guest experience. Thus, while the hotel’s spacious and comfortable rooms stand out as a highlight, attention to maintenance and climate control could significantly boost guest satisfaction.
Collection O Las Iglesias, Cholula receives mixed feedback regarding its beds from guests. On the positive side, many guests appreciate the comfort and cleanliness of the beds, often noting them as sizable, soft and cozy. Phrases like "comfortable beds," "clean and comfortable beds and pillows," and "super comfortable beds" frequently highlight the general satisfaction with the bedding. Additionally, the availability of soft and warm blankets adds to the overall comfort and the large, spacious rooms enhance the guest experience.
However, not all reviews are glowing. Some guests find the beds too hard or even uncomfortable, describing the mattresses as "hard as a board" or "deformed." Complaints about beds creaking and sheets feeling dirty also arise occasionally. Additionally, there are remarks on the pillows being either too high, hard, too soft or even frayed, contributing to a less than ideal sleep experience for some guests.
In summary, while many guests find the beds at Collection O Las Iglesias, Cholula to be comfortable and clean, providing a restful night’s sleep, others encounter issues with bed firmness and overall bedding quality.
Collection O Las Iglesias in Cholula has received widespread praise for its cleanliness, making it a top choice for travelers who prioritize hygiene and comfort. Reviewers consistently highlight the immaculate condition of the rooms and facilities, noting that everything, from the spacious accommodations to the communal areas, is kept spotless. The attention to detail in cleaning has impressed many guests with mentions of crystal-clear rooms, well-tended bathrooms and well-maintained grounds.
The hotel's staff also receives commendation for their diligent cleaning practices and excellent service. The overall consensus is that the premises are not only clean but also beautifully organized and comfortable. The central location of the hotel adds another layer of convenience, making it an attractive option for those looking to explore Cholula.
However, a few minor issues were touched upon by some guests, such as occasional dust, dirty walls, outdated furnishings and an unclean towel or two. Despite these isolated incidents, the general sentiment is overwhelmingly positive. Collection O Las Iglesias offers a peaceful and clean environment, which, coupled with friendly and attentive staff, creates a pleasant stay for its guests.
Collection O Las Iglesias in Cholula is known for its exceptionally friendly and professional staff. Multiple guest reviews highlight the warm and attentive service provided by the hotel's personnel, making it a comforting choice for travelers. The receptionists are frequently described as very kind and helpful, particularly in accommodating English speakers. Positive mentions extend to the parking, housekeeping and concierge staff, who are credited with providing remarkable and efficient attention. The morning and afternoon receptionists receive commendations for their attentiveness, adding to the overall hospitable environment.
However, it's worth noting that some reviews indicate inconsistencies in the reception staff's helpfulness and ability to communicate in English. There were occasional mentions of unfriendliness and lack of assistance at the reception, but these are outweighed by the numerous positive remarks about the staff's kindness and the high-quality service experienced by most guests.
The facilities themselves are well-maintained and clean with comfortable rooms contributing to the overall pleasant stay. The hotel's services, including the restaurant and outdoor pool, are well-received, though a few guests noted minor inconveniences such as reservations for the pool and issues with hot water.
In summary, Collection O Las Iglesias stands out for its warm, friendly and professional staff who strive to provide excellent service, ensuring that guests feel welcomed and well-cared for throughout their stay.
'Collection O Las Iglesias, Cholula' offers mixed experiences with its internet connection, presenting both areas of satisfaction and notable challenges. Guests highlight the good internet signal in some parts of the hotel, mentioning stable and quite fast WiFi with the availability of multiple networks. However, a significant number of reviews voice concerns regarding WiFi functionality. Issues such as slow internet speeds, unstable connections and WiFi not reaching the rooms are commonly reported. Frequent complaints include the internet being non-functional or having connection problems. Some guests found the internet signals poor or insufficient to meet their needs, particularly for those requiring reliable access for work. Despite the instances of positive reviews noting good internet service, there is a clear consensus that the WiFi at Collection O Las Iglesias could benefit from considerable improvements.
Collection O Las Iglesias in Cholula offers a mixed experience when it comes to their swimming pool. While many guests mention that the pool is nice, clean and of a good size, there are repeated concerns about the water temperature, often described as very cold or even freezing. Some reviews note that the pool is heated, enjoyed especially by children and maintained at a pleasant temperature at times.
The pool is strategically placed at the entrance of the restaurant, which some find a bit odd. Unfortunately, its location does not come with lounge chairs, which might be a drawback for those looking to relax poolside for extended periods. The cleanliness and maintenance of the pool also seem to fluctuate with guests reporting instances of it being dirty or full of tree leaves, making it less appealing for use.
Despite these issues, many visitors appreciate the pool for its comfort and enjoy seeing their young ones have fun splashing around. However, frequent mentions of the cold water and the occasional unclean conditions suggest that improvements could significantly enhance the overall guest experience.
In summary, while the pool at Collection O Las Iglesias has its attractive points, such as being a good size and well-integrated into the hotel grounds, the inconsistent maintenance and cold water temperature are notable drawbacks that potential guests might want to consider.
The parking situation at Collection O Las Iglesias in Cholula is overwhelmingly positive according to guest reviews. The hotel boasts ample, spacious and secure parking facilities with on-site, private parking that is conveniently located close to the rooms. Guests appreciate the ease of walking around without having to worry about finding a parking spot, as well as the constant surveillance ensuring vehicle safety. Additionally, the hotel allows guests to park their cars even after check-out, further enhancing convenience. The parking area, though noted by one reviewer as not being overly large, generally offers enough space for everyone. Overall, the parking amenities at this hotel are highly praised, making it a hassle-free experience for travelers with vehicles.
Collection O Las Iglesias in Cholula is an excellent choice for families seeking a tranquil and pleasant getaway. Located conveniently within walking distance of local attractions, the hotel stands out for its family-friendly atmosphere and accommodating nature. Guests frequently highlight the existence of a small playground and garden, making it an ideal environment for children to enjoy.
The hotel offers spacious family rooms, which include amenities suitable for groups, such as multiple beds. Moreover, families appreciate the clean and well-maintained facilities, including a children's party garden and pool, further enhancing the property's appeal.
Despite some minor inconveniences related to noise from loud conversations in corridors and early morning music from the restaurant, the overall sentiment is positive. The staff's responsiveness, such as providing additional blankets upon request, adds to the comfort and satisfaction of staying at this hotel.
In summary, Collection O Las Iglesias provides a peaceful, accommodating setting that is particularly well-suited for family vacations, ensuring a pleasant experience for both parents and children.
Collection O Las Iglesias in Cholula may not live up to some guests' expectations as a five-star hotel, but it has numerous qualities that could make it a suitable choice for certain travelers. While several reviews indicate that the facilities are somewhat dated and the amenities do not correspond to a five-star standard, others commend the hotel for its cleanliness and value for money. The central location and good food options add to the positive experience for guests.
Those looking for exceptional hygiene measures and a place to relax will find Collection O Las Iglesias ideal for short stays. The hotel has been described as super clean with perfect hygiene and social distancing measures in place. Though the beds and availability of hot water were points of contention, the excellent central location and overall cleanliness present a compelling argument for budget-conscious travelers seeking a clean, centrally-located accommodation.
Collection O Las Iglesias in Cholula offers a practical and comfortable stay for business travelers. With its convenient location close to the center and easy access to meetings and activities, it proves to be a strategic choice for work visits. Guests appreciate the comfort of the hotel and its amenities such as free parking and productive workspaces, including rooms equipped with desks and large flat-screen TVs.
The business center on-site serves as an added advantage, ensuring that travelers have the facilities needed to carry out their work efficiently. Many guests highlight the hotel's suitability for business travel, noting the overall practicality and comfort of the rooms.
However, there are a few areas for improvement. Some guests have reported issues with the internet quality, indicating that stable and fast WiFi can be inconsistent. Others have mentioned that the hotel could benefit from having a breakfast option included in the room rate and extended restaurant hours, which would be useful for those who may not have the time to dine outside due to their busy schedules.
Additionally, it would be beneficial for the staff to improve their English language skills to better assist international business travelers. There were also remarks regarding the need for better workspace arrangements within the rooms to facilitate video conferences and other work tasks, as well as a more reliable lighting setup.
Overall, while Collection O Las Iglesias provides many valuable amenities and a convenient location for business travelers, addressing these feedback points could greatly enhance the experience for future guests.
The outdoor pool at Collection O Las Iglesias, Cholula, has received mixed feedback from guests. On the positive side, many appreciated the presence of the pool, describing it as clean and warm on several occasions, which added a pleasant touch to their stay. However, some noted issues, such as the pool being small and the water sometimes being cold. There were mentions of the pool area lacking sufficient amenities for relaxation, including chairs or loungers. Some guests also noted that the pool was occasionally dirty and the temperature could not be adjusted. Additionally, the usage of the pool is restricted to a limited time, which did not sit well with some visitors. Despite these drawbacks, the pool remains a notable feature for guests who enjoy outdoor swimming.
Collection O Las Iglesias in Cholula provides guests with a notably spacious and elegant atmosphere. The hotel features large, comfortable beds and showers with good water pressure, ensuring a pleasing stay. Cleanliness and maintenance are top-notch, contributing to the overall comfort. The proximity to the city center, only three blocks away, adds to the convenience while maintaining a quiet environment for relaxation.
Television amenities include a large screen and an extensive range of English channels, offering an excellent entertainment option. Guests can also appreciate the luxury treatment and comfortable accommodations, though it's worth noting that the hotel appeals to a broad range of travelers, not just those seeking opulence.
Breakfast is available until 12 o'clock at the attached restaurant, providing guests with a leisurely start to their day at reasonable prices. Overall, Collection O Las Iglesias balances comfort, elegance and practicality, making it a desirable choice for visitors to Cholula.
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Location
Close proximity to restaurants and shops makes it an ideal base for evening outings and daytime explorations alike. The location is particularly noted for being advantageous for those attending meetings or engaging in outdoor activities, such as hikes around the local volcanoes. The hotel offers ample parking, adding to the convenience for those traveling by car.
Clean, spacious rooms and admirable facilities, including a pool, complement the strategic location, making it a well-rounded choice for visitors. The staff receives high marks for friendliness and attentiveness, further enhancing the overall guest experience. Despite minor issues such as noise from nearby streets and occasional maintenance needs, the superb location and good value for money make this hotel a recommended stay for anyone visiting Cholula.
Breakfast
Dinner
Rooms
However, there are areas where improvement is necessary. The absence of air conditioning in rooms often leads to them being too hot, especially during warmer seasons. Lighting in the rooms is another common concern with many guests finding it too dim. Noise can also be an issue, as sound from both outside the hotel and neighboring rooms sometimes filters through. Additionally, maintenance issues such as worn-out furniture, non-functional door locks and occasional water leaks have been mentioned.
Despite these drawbacks, the hotel provides key amenities like good water pressure in showers, secure parking and friendly staff, which enhance the overall guest experience. Thus, while the hotel’s spacious and comfortable rooms stand out as a highlight, attention to maintenance and climate control could significantly boost guest satisfaction.
Beds
However, not all reviews are glowing. Some guests find the beds too hard or even uncomfortable, describing the mattresses as "hard as a board" or "deformed." Complaints about beds creaking and sheets feeling dirty also arise occasionally. Additionally, there are remarks on the pillows being either too high, hard, too soft or even frayed, contributing to a less than ideal sleep experience for some guests.
In summary, while many guests find the beds at Collection O Las Iglesias, Cholula to be comfortable and clean, providing a restful night’s sleep, others encounter issues with bed firmness and overall bedding quality.
Cleanliness
The hotel's staff also receives commendation for their diligent cleaning practices and excellent service. The overall consensus is that the premises are not only clean but also beautifully organized and comfortable. The central location of the hotel adds another layer of convenience, making it an attractive option for those looking to explore Cholula.
However, a few minor issues were touched upon by some guests, such as occasional dust, dirty walls, outdated furnishings and an unclean towel or two. Despite these isolated incidents, the general sentiment is overwhelmingly positive. Collection O Las Iglesias offers a peaceful and clean environment, which, coupled with friendly and attentive staff, creates a pleasant stay for its guests.
Staff
However, it's worth noting that some reviews indicate inconsistencies in the reception staff's helpfulness and ability to communicate in English. There were occasional mentions of unfriendliness and lack of assistance at the reception, but these are outweighed by the numerous positive remarks about the staff's kindness and the high-quality service experienced by most guests.
The facilities themselves are well-maintained and clean with comfortable rooms contributing to the overall pleasant stay. The hotel's services, including the restaurant and outdoor pool, are well-received, though a few guests noted minor inconveniences such as reservations for the pool and issues with hot water.
In summary, Collection O Las Iglesias stands out for its warm, friendly and professional staff who strive to provide excellent service, ensuring that guests feel welcomed and well-cared for throughout their stay.
Wi-Fi
Pool
The pool is strategically placed at the entrance of the restaurant, which some find a bit odd. Unfortunately, its location does not come with lounge chairs, which might be a drawback for those looking to relax poolside for extended periods. The cleanliness and maintenance of the pool also seem to fluctuate with guests reporting instances of it being dirty or full of tree leaves, making it less appealing for use.
Despite these issues, many visitors appreciate the pool for its comfort and enjoy seeing their young ones have fun splashing around. However, frequent mentions of the cold water and the occasional unclean conditions suggest that improvements could significantly enhance the overall guest experience.
In summary, while the pool at Collection O Las Iglesias has its attractive points, such as being a good size and well-integrated into the hotel grounds, the inconsistent maintenance and cold water temperature are notable drawbacks that potential guests might want to consider.
Parking
Family
The hotel offers spacious family rooms, which include amenities suitable for groups, such as multiple beds. Moreover, families appreciate the clean and well-maintained facilities, including a children's party garden and pool, further enhancing the property's appeal.
Despite some minor inconveniences related to noise from loud conversations in corridors and early morning music from the restaurant, the overall sentiment is positive. The staff's responsiveness, such as providing additional blankets upon request, adds to the comfort and satisfaction of staying at this hotel.
In summary, Collection O Las Iglesias provides a peaceful, accommodating setting that is particularly well-suited for family vacations, ensuring a pleasant experience for both parents and children.
5 Star
Those looking for exceptional hygiene measures and a place to relax will find Collection O Las Iglesias ideal for short stays. The hotel has been described as super clean with perfect hygiene and social distancing measures in place. Though the beds and availability of hot water were points of contention, the excellent central location and overall cleanliness present a compelling argument for budget-conscious travelers seeking a clean, centrally-located accommodation.
Business
The business center on-site serves as an added advantage, ensuring that travelers have the facilities needed to carry out their work efficiently. Many guests highlight the hotel's suitability for business travel, noting the overall practicality and comfort of the rooms.
However, there are a few areas for improvement. Some guests have reported issues with the internet quality, indicating that stable and fast WiFi can be inconsistent. Others have mentioned that the hotel could benefit from having a breakfast option included in the room rate and extended restaurant hours, which would be useful for those who may not have the time to dine outside due to their busy schedules.
Additionally, it would be beneficial for the staff to improve their English language skills to better assist international business travelers. There were also remarks regarding the need for better workspace arrangements within the rooms to facilitate video conferences and other work tasks, as well as a more reliable lighting setup.
Overall, while Collection O Las Iglesias provides many valuable amenities and a convenient location for business travelers, addressing these feedback points could greatly enhance the experience for future guests.
Outdoor Pool
Luxury
Television amenities include a large screen and an extensive range of English channels, offering an excellent entertainment option. Guests can also appreciate the luxury treatment and comfortable accommodations, though it's worth noting that the hotel appeals to a broad range of travelers, not just those seeking opulence.
Breakfast is available until 12 o'clock at the attached restaurant, providing guests with a leisurely start to their day at reasonable prices. Overall, Collection O Las Iglesias balances comfort, elegance and practicality, making it a desirable choice for visitors to Cholula.
Yes, Collection O Las Iglesias, Cholula has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Collection O Las Iglesias, Cholula.
No, Collection O Las Iglesias, Cholula doesn't allow dogs.
Yes, parking facilities are available at Collection O Las Iglesias, Cholula.
No, Collection O Las Iglesias, Cholula doesn't have a gym.
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