The Mercure Chester Abbots Well Hotel is a mixed bag according to guest reviews. While the location is excellent for exploring Chester and the surrounding area, the breakfast and dinner experiences received varied feedback. The rooms are also a mixed bag with some guests having a great experience while others were disappointed with outdated and run-down decor. The cleanliness of the hotel also received mixed reviews. However, the staff are praised as being amazing, friendly, knowledgeable and professional. The spa is a great addition to the hotel, although the pool has mixed reviews. Families and couples will enjoy their stay, but the hotel falls short of expectations for a four-star rating.
Rowton Hall Hotel and Spa is a charming and peaceful hotel located in a secluded setting, yet still within easy access to Chester and its attractions. The breakfast is generally well-received with a good variety of options, although some guests criticize the limited serving time. The dinner experience is mixed with some guests enjoying exceptional food while others are disappointed with poor quality and high prices. The rooms are a mixed bag with some being lovely and well-presented while others are outdated and in need of an update. The cleanliness of the hotel is generally good, although some areas need a deep clean. The staff are incredibly polite and friendly, going above and beyond to ensure guests have a comfortable and enjoyable stay. The spa is a great place to unwind and relax, although some guests found it outdated and in need of refurbishment. The pool facilities received mixed reviews with some guests praising it for being warm and lovely while others complained about it being cold or out of order. The beds are generally comfortable, although some guests have had less ideal experiences. The hotel is dog-friendly with the staff treating furry friends like royalty, although some guests were taken aback by the fee. Overall, Rowton Hall Hotel and Spa is a good option for those looking for a relaxing getaway with potential for continued improvements.
Moxy Chester has garnered positive reviews across various categories, making it a favorite among travelers to Chester.
Located along Chester’s picturesque canal, the hotel's location offers convenience and charm with easy access to the train station, city centre, bars, restaurants, historic sites and a nearby Waitrose. The short, scenic canal walk to the city centre is frequently praised, adding to the overall appeal. Guests also appreciate the hotel’s modern, clean facilities, vibrant atmosphere and helpful staff, considering it excellent value for money.
The breakfast offerings receive mixed feedback. Many guests enjoy the wide variety and good quality, from traditional English breakfasts to continental options, including veggie sausages and fresh drinks. However, some have noted organizational issues, chaotic scenes and inadequate food supply during peak times. Despite these occasional shortcomings, breakfast is often seen as decent value, especially when included in the booking.
Dinner at Moxy Chester also has mixed reviews. Positive feedback highlights a diverse menu with fresh, delicious dishes, including highly recommended options like the Chicken Sabnam and various international cuisines. The bar stands out for its friendly ambiance, well-made cocktails and reasonable prices. However, some guests faced limited food options and inconsistent quality with dining atmosphere likened to a canteen and a lack of a dedicated restaurant and room service noted as drawbacks.
Rooms are described as modern, stylish, comfortable and clean. Guests appreciate the well-thought-out decor, cozy beds, smart TVs and strong showers. Minor negatives include issues with room temperatures, noise levels, small room sizes and the absence of certain amenities like a mini-fridge. Nonetheless, the overall design and maintenance receive high marks.
Cleanliness at Moxy Chester is consistently commended. Both rooms and communal areas are described as immaculate and well-maintained. The hotel's modern and stylish atmosphere further enhances the positive experience. Occasionally, minor issues like external window cleanliness or room replenishments are mentioned but do not significantly detract from the overall stellar hygiene standards.
The staff at Moxy Chester are repeatedly praised for their friendliness, helpfulness and professionalism. Guests appreciate the warm and welcoming environment created by the team, noting prompt assistance and excellent customer service. Specific staff members are often mentioned for going above and beyond to ensure a pleasant stay.
Wi-Fi connectivity is generally strong, fast and reliable, although some guests experience occasional issues, particularly on the third floor or when connecting specific devices. Despite these hiccups, the inclusion of internet in the booking price and satisfactory overall experience is positively acknowledged.
Parking presents challenges due to limited on-site availability, often requiring guests to use off-site options, which can be inconvenient and costly. However, the car park is noted for its safety and the presence of EV charging stations with some spaces specifically for electric and hybrid vehicles.
Families find Moxy Chester particularly accommodating with spacious and comfortable family rooms, a variety of kids' games and activities and a pet-friendly policy. The welcoming staff enhance the family-friendly atmosphere, making it a top choice for those traveling with children and pets.
The beds at Moxy Chester are generally described as comfortable with many guests finding them exceptionally comfy. However, a frequent request is for more pillows, as one per person is typically provided.
Overall, Moxy Chester offers a clean, stylish and comfortable stay with excellent service and a prime location, making it highly recommended for a variety of travelers.
The Queen at Chester Hotel, BW Premier Collection is a great choice for those visiting Chester due to its prime location. The hotel is situated right opposite the train station and is only a short 10-15 minute walk into the town center. Guests expressed their satisfaction with the excellent transport links with buses across the road and the train station nearby. The breakfast is definitely the highlight of the stay with plenty of food options for guests to enjoy. The dinner experience was largely positive according to guest reviews with good, tasty, amazing and exceptional food. The rooms have been highly praised by guests with many complimenting the nice and clean accommodations. Guests who have stayed at The Queen at Chester Hotel, BW Premier Collection, have praised the hotel's cleanliness. The staff received high praise for their service, particularly during dinner service with friendly, professional and helpful staff. If you're looking for a comfortable night's sleep, The Queen at Chester Hotel, BW Premier Collection is a great choice with overwhelmingly praised size and comfort of the beds. While some guests suggest that a few updates are needed to truly earn a four-star rating, the facilities and services available are still very good.
The Saddle Inn in Chester emerges as a highly recommended destination, celebrated for its prime location, excellent culinary offerings and unique atmosphere. Visitors often cite its central location as perfect for exploring the city's landmarks, racecourse, shops and attractions, all within walking distance. Guests appreciate the convenience of nearby parking and the overall value for money provided by the inn.
The breakfast experience at The Saddle Inn has been applauded for its exceptional quality and variety. Guests frequently describe it as fabulous and fantastic with hearty options like the full English breakfast and eggs Benedict standing out. The breakfast is noted for being both delicious and great value for money, enhanced by the friendly and welcoming staff.
Dinner at The Saddle Inn also garners high praise with visitors enjoying the delicious food and vibrant atmosphere. The menu offers a wide range of tasty meal options, including standout items like steak, all paired with excellent value for money. The rock pub ambiance, coupled with live music and a lively bar scene, enhances the dining experience.
The accommodations at The Saddle Inn are unique and charming, featuring rock band-themed rooms that guests find original and interesting. The rooms are described as spacious, clean and comfortable with amenities such as soft towels, baths and showers. While some reviews suggest minor maintenance improvements, the overall satisfaction with the accommodations remains high.
Cleanliness is another strong point with guests frequently noting the spotless conditions of the rooms and facilities. The tidy and quiet environment contributes to a peaceful stay, further complemented by the accommodating and friendly staff.
The staff at The Saddle Inn are consistently highlighted for their warmth, attentiveness and ability to create a welcoming environment. They are commended for going out of their way to ensure an enjoyable stay, making guests feel at home from the moment they arrive.
Guests generally find the beds comfortable with many describing them as very or super comfy, contributing to a restful night's sleep. While a few guests reported minor issues with mattress quality and pillows, the overall feedback on the sleeping arrangements is positive.
The inn’s dog-friendly policy adds to its appeal with guests appreciating the welcoming atmosphere for their pets. The staff's hospitality extends to both guests and their dogs, making it a popular choice for pet owners.
In summary, The Saddle Inn offers a delightful and unique experience for visitors, combining prime location, excellent food, unique accommodations, high standards of cleanliness and exceptional staff, making it a standout choice in Chester.
Roomzzz Chester City is a highly recommended four-star hotel that offers exceptional facilities and services. Guests have praised the hotel's brilliant, fantastic and perfect location, which is within easy walking distance of all the main attractions and just minutes away from the town centre. The breakfast has been a hit with guests with the grab and go option being particularly popular. The rooms have received high praise from guests with many describing them as modern, clean and spacious. The hotel offers an inviting and clean environment, making it a popular choice among travelers. The staff is friendly, helpful, polite and welcoming, making guests feel at home from the moment they walk in. The parking situation is regarded as a bonus for a top hotel. The beds are super comfy, clean and plush, providing everything guests need for a comfortable stay. Overall, guests have rated their stays as very good to excellent and happily recommend Roomzzz Chester City to others.
Holiday Inn Chester South by IHG, is a great choice for those looking for a convenient location close to Chester without being in the city centre. The hotel is well-positioned for exploring the area and is close to Cheshire Oaks and Chester, making it a great location for shopping. The breakfast is a highlight for many guests with plenty of options to suit everyone's dietary needs. However, the dinner options received mixed reviews with some guests enjoying the meals while others found the food to be poor quality. The rooms also received mixed reviews with some guests finding them comfortable and clean while others noted that they needed refurbishment and TLC. The cleanliness of the hotel was also an issue for some guests with reports of dirty rooms and corridors. However, the staff were praised for their friendliness, professionalism, helpfulness and efficiency. The swimming pool was a popular feature of the hotel, although some guests noted that the changing rooms needed updating. The free parking was appreciated by most guests, although some reported getting fines for not registering their car. The hotel is family-friendly, although some guests noted that there was a lack of nearby activities for kids. The beds received mixed reviews with some guests finding them extremely comfortable while others found them too small or uncomfortable. Overall, Holiday Inn Chester South by IHG, is a good choice for those looking for a convenient location with good facilities and friendly staff.
Victorian styled hotel with antique furniture in each of the 12 individually designed rooms. The property is surrounded by 17 acres of gardens and woodlands.
Summary of reviews
Willington Hall Hotel, nestled in the picturesque rural Cheshire countryside, offers a serene escape with breathtaking views and an old English country charm. Visitors are consistently impressed by its tranquil setting, spacious and beautifully appointed rooms, and friendly, attentive staff, making it an ideal retreat for those seeking a taste of English rural beauty.
Breakfast at the hotel is a delightful experience, featuring hearty offerings made with locally sourced ingredients that guests widely appreciate. The breakfast setting, combined with the friendly and exceptional service, enhances the dining experience, making it both delicious and memorable despite minor areas needing improvement, such as a desire for more continental options and fresh fruit.
Dinner at the hotel is a standout with its exceptional quality and beautifully crafted dishes, such as scallop starters and duck breast, paired with a fine selection of wines. The dining atmosphere, coupled with friendly and accommodating service, makes dinner a highlight of guests' stays. Although there are minor mentions of extra costs for certain items, the overall experience is characterized by excellent food, reasonable pricing, and first-rate service.
The charming and spacious rooms capture the essence of an elegant old country house, offering restful retreats with stunning views. Guests appreciate the large, comfortable beds and the grace of period features, ensuring a comfortable stay complemented by the charm and attentiveness of the staff. The hotel’s well-maintained cleanliness and warm ambiance contribute significantly to the welcoming atmosphere, despite minor mentions of areas needing attention like window cleanliness and room upgrades.
Willington Hall Hotel is highly praised for its exceptional staff, described as hardworking, polite, and sociable, providing excellent customer service across all areas. Their professionalism and friendliness enhance the overall guest experience, fostering a welcoming and friendly environment.
The hotel’s historic charm is captivating, highlighted by its beautiful country house architecture and grounds that invite exploration and a warm, welcoming atmosphere. It's a perfect stay for heritage enthusiasts.
Additionally, Willington Hall Hotel's genuine dog-friendly approach is appreciated by guests, providing a friendly environment for pets despite some minor limitations. Overall, Willington Hall Hotel combines historic charm, comfortable and elegant accommodations, excellent dining, and outstanding service, making it a highly recommended choice for travelers seeking a delightful retreat in the English countryside.
Located across the Darland Golf, this 19th century property is 5 minute drive from Chester’s city center. It features an award winning restaurant, award winning Spa and Asian Sensory Garden.
Summary of reviews
The Grosvenor Pulford Hotel & Spa is a modern and beautiful property with a fantastic location not far from central Chester. Guests rave about the brilliant location, which is central to everything they need to do. The breakfast served at the hotel is a highlight of guests' stay with excellent and delicious food and plenty of choices. The hotel's restaurants provide beautiful settings and delightful meals for those who visit. The rooms are a mix of beautiful and spacious and basic yet clean and comfortable. The hotel is spotless and impeccably clean with good housekeeping services. The staff are helpful, friendly and polite with most visitors appreciating the excellent employees. The spa may be hit or miss for guests depending on individual preferences, but it's a super relaxing treat for those who enjoy unwinding in a beautiful hotel. The pool facilities are generally impressive with a heated pool and other spa facilities. The hotel is perfect for families of all ages, including pets with amenities such as dog beds, treats and toys provided. The bed situation is hit or miss, but if you get a comfortable bed, you're in for a peaceful night's sleep. The hotel is highly recommended for those travelling with a furry companion.
Categories
Dog Friendly
4 Star
Spa
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-9 out of 9 hotels in and around Christleton