Hotel Nikko Niigata offers an impressive experience largely characterized by its convenient and picturesque location, exceptional staff service and high standards of cleanliness. Guests particularly appreciate the hotel's proximity to key points of interest, such as the Sado Kisen Ferry Terminal and Sunport Messe, as well as the stunning views of the harbor and Millennium Bridge from the high-rise building. While slightly removed from Niigata Station, the tranquil, scenic surroundings near the beach and the exclusive amenities provide significant appeal.
The breakfast at Hotel Nikko Niigata is noted for its delicious and varied offerings, blending Japanese and Western dishes with local Niigata specialties being a highlight. The spacious venue and accommodating staff contribute positively to the dining experience, despite occasional minor setbacks regarding replenishment and value.
Guests particularly enjoy dining at the hotel's Chinese restaurant, lauded for its quality cuisine, though the limited onsite dining options require some planning. The staff's warm hospitality and helpfulness play a pivotal role in ensuring a pleasant stay, making up for any dining constraints.
The rooms at Hotel Nikko Niigata are frequently praised for being clean, spacious and offering breathtaking views of the Shinano River and the Sea of Japan. The polite and attentive staff further enhance the experience by catering to specific needs, including preparing baby beds for families. While some guests noted issues with air conditioning and bathroom ventilation, as well as the firmness of mattresses, the overall comfort and cleanliness make the rooms highly appealing.
The hotel maintains exceptional cleanliness across all areas, providing a secure and hygienic environment for guests. High marks are given to the staff for their polite, friendly and efficient service, consistently going above and beyond to assist guests.
Parking at Hotel Nikko Niigata is convenient and affordable with a large underground parking area that enhances the overall ease of stay. Families traveling with children find the hotel well-suited to their needs with thoughtful amenities and a welcoming environment.
Overall, Hotel Nikko Niigata is highlighted as a top choice for travelers, offering modern amenities, reasonable pricing and a range of facilities that cater well to both business and leisure visitors. Its accessibility for those with mobility aids, along with the professional and caring staff, ensures a memorable and pleasant stay for all guests.
Experience a different side of Nagoya by staying at this luxurious hotel. ANA Crowne Plaza Hotel Grand Court Nagoya occupies floors 16 to 27 and boasts 246 elegantly appointed guestrooms which offer wonderful panoramic views of the city in all its glory.
Summary of reviews
The ANA Crowne Plaza Hotel Grand Court Nagoya by IHG, garners high praise for its location, making it a prime choice for travelers prioritizing convenience and accessibility. Positioned next to Kanayama Station, the hotel facilitates effortless travel with its proximity to train stations and highways. The surrounding area features a variety of dining and shopping options, establishing the hotel as a comfortable and strategic base for exploring Nagoya.
Guests consistently commend the breakfast offerings, noting the diverse and delicious buffet that includes handmade omelets and local Nagoya specialties. The hotel even accommodates early departures by preparing breakfast packs, further illustrating their attentiveness to guest needs.
Dining experiences at the hotel's restaurants are generally positive with the top-floor restaurant and Kyoto-themed eatery receiving particular acclaim for both food and service. The Chinese restaurant, Tankuma, also delights guests with its culinary offerings. However, some critiques are noted for the buffet restaurant's average quality and the high pricing and limited seating of the sushi restaurant.
The spacious and clean rooms meet or exceed guest expectations. Cleanliness is a standout feature with meticulous maintenance and daily cleaning enhancing the overall experience. Deep bathtubs in the well-appointed bathrooms offer an additional layer of relaxation. While some rooms may exhibit signs of age and the Wi-Fi can be slow, the tranquil ambiance and stunning city views from higher floors significantly bolster guest satisfaction.
Staff at the hotel are frequently described as accommodating, polite and attentive, creating a welcoming atmosphere. Guests appreciate their excellent and quick service, which rivals that of luxury hotels. While there are mixed comments regarding the reception staff's consistency, overall impressions are overwhelmingly positive.
Parking at the hotel presents some challenges due to limited spaces and a narrow ramp, but the availability of nearby parking options, including free sheltered spaces for motorcycles, mitigates concerns for many. Guests also value the kindness and hospitality of the parking staff.
Beds at the ANA Crowne Plaza Hotel Grand Court Nagoya are highly rated for their comfort with many finding them large and conducive to relaxation. Though some guests mention the beds being narrow or pillows too soft, overall, the bed comfort significantly contributes to a restful stay.
In essence, the ANA Crowne Plaza Hotel Grand Court Nagoya stands out for its prime location, exceptional breakfast, comfortable and clean rooms and hospitable staff, delivering a pleasant and convenient accommodation experience for travelers.
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