Kur and Hotel Suruga consistently earns praise for its scenic location, featuring captivating sea and mountain views, particularly of sunrises over the ocean. Its strategic placement near popular tourist attractions like Omuropsychi and Jogasaki, along with convenient road access and free parking, enhances its appeal. The hotel’s varied hot spring baths, available around the clock, offer an exceptional experience with stunning open-air views, making it an attractive destination for bath enthusiasts. However, noise from the nearby highway and some confusion regarding directions are minor drawbacks.
The breakfast buffet at Kur and Hotel Suruga is lauded for its wide variety and deliciousness, particularly the Japanese options and coffee. Guests appreciate the diverse food choices, though the quality receives mixed reviews with some critiquing the use of reheated frozen items and lack of fresh ingredients. The dining venue's ambiance varies with some enjoying ocean views while others find it gloomy. Despite the bustling crowds and occasional layout inconveniences, the friendly and hospitable staff add a personal touch to the breakfast experience.
Dinner options at the hotel feature an array of cuisines, including Japanese, Chinese and Korean with dishes like grilled meat, fresh sashimi and sushi receiving high praise. The quality of food and service is generally commendable, though some guests find the prices steep and the dining experience inconsistent. Slow service and occasional overbooking are noted, but the overall variety and quality of dining options are well-regarded.
Rooms at Kur and Hotel Suruga offer a blend of positives and negatives. Many guests find them clean, comfortable and occasionally spacious with scenic views of the sea and Mt. Fuji. However, the hotel shows signs of aging with issues like small, cramped spaces, ineffective air conditioning and occasional unpleasant odors. Despite these drawbacks, the rooms are generally well-maintained and suitable for short stays with basic amenities kept in good condition.
Cleanliness at the hotel is a mixed bag with excellent maintenance in common areas like the bathhouse and corridors but less attention in older sections of the building. While the newer parts and communal areas are kept spotless, older rooms show signs of neglect with dust and mold. Efforts to update and maintain amenities are evident, though thorough cleaning in older areas could improve guest satisfaction.
The staff at Kur and Hotel Suruga receive high commendations for their friendliness, politeness and exceptional service. Guests appreciate the staff's quick and helpful responses, cheerful demeanor and attention to detail. The professionalism and courteous behavior of staff across various departments, including the dining hall and shared bath areas, enhance the overall guest experience. Minor issues like language barriers are noted but do not significantly detract from the overall positive sentiment towards the hotel’s team.
The spa experience at Kur and Hotel Suruga is a standout feature with a variety of well-maintained hot springs and baths praised for their cleanliness and therapeutic properties. The 24-hour availability of numerous types of baths and saunas, along with amenities like specialized shampoos and room wear, contribute to a luxurious and relaxing experience. The breathtaking views from the open-air pools add to the tranquil atmosphere, making the spa a highlight of the hotel.
The pool facilities at the hotel are well-received, particularly by families. The indoor pool allowing swimwear and the presence of multiple pools, including a hot spring pool, provide diverse aquatic experiences. Free children's swimsuits and clean, enjoyable environments add to the appeal, though overcrowding can occasionally be an issue.
Parking at Kur and Hotel Suruga is generally positive with a spacious, well-equipped and free parking lot. The parking reservation system and accommodation for taller vehicles are appreciated, though challenges like insufficient wheelchair spaces and access difficulties with luggage are noted.
Kur and Hotel Suruga is family-friendly, offering amenities and facilities that cater well to both children and adults. The large baby bath, family bath restaurant and free children's swimsuits enhance the experience for families. Despite minor challenges like managing luggage and children's restlessness, the hotel provides a relaxing and enjoyable stay for families, supported by polite staff and senior-friendly services.
APA Hotel & Resort Kaga Katayamazu Onsen Kasuikyo offers an exceptional retreat in the picturesque Katayamazu Onsen area, characterized by tranquility and stunning vistas of Shibayamagata Lake. Guests frequently commend the peaceful ambiance and breathtaking views from both the rooms and the hot spring bath facilities, which contribute to a luxurious and relaxing escape from city life. The location, although quiet, provides a perfect setting for leisurely strolls and rejuvenation, compounded by attentive service and scenic beauty, making it a favored destination for relaxation.
Breakfast at the hotel stands out for its variety and flavor, with a buffet that caters to diverse tastes and includes some Western dishes. Guests appreciate the well-stocked options and the spacious venue, which enhance the morning dining experience alongside picturesque lake views. Dinner, served as a kaiseki-style affair, is equally praised for its fresh ingredients and delightful flavors. The private dining spaces offer a tranquil atmosphere for memorable meals, complemented by the spacious rooms and beautiful accommodation. While suggestions for more variety and faster service exist, the general sentiment about the dining experience is overwhelmingly positive.
The hotel's rooms are noted for their spaciousness, comfort, and stunning lake views, contributing to a relaxing stay. Equipped with a comprehensive range of amenities, the rooms and large public bath are praised for their cleanliness and maintenance. The elegant and well-maintained decor adds to the pleasant atmosphere, although there are occasional mentions of dim lighting and older room conditions. Despite this, the hotel delivers a comfortable experience, particularly for those selecting their rooms wisely.
Guests frequently commend the hotel's cleanliness, noting the meticulous maintenance despite the facility's age. The neat and elegant presentation adds to the comfort of the stay, although opinions on public bath cleanliness vary slightly. The staff receive high praise for their warmth, helpfulness, and exceptional service, enhancing the overall experience from dining to accommodating special guest needs. Their dedication to excellent service, coupled with their friendliness and willingness to assist, contributes significantly to a memorable stay, solidifying the establishment's reputation for hospitality. Overall, APA Hotel & Resort Kaga Katayamazu Onsen Kasuikyo represents a splendid fusion of nature, comfort, and service, leaving guests with lasting positive impressions.
Sky Park Hotel, elegantly situated atop Kuruma Mountain, consistently attracts positive reviews for its picturesque location and tranquil ambiance. Guests are delighted by the hotel's proximity to ski resorts, making it an excellent choice for winter sports enthusiasts. The breathtaking scenery, combined with an atmosphere reminiscent of European elegance, is further enhanced by clean, comfortable accommodations and friendly, attentive staff. Sky Park Hotel emerges as an optimal retreat for those seeking natural beauty, convenience, and comfort.
The breakfast experience at Sky Park Hotel is generally well-received. Guests enjoy the high-quality meals that complement the welcoming ambiance and stunning views. While the breakfast offerings are tasty and well-presented, some guests note that improvements could be made in variety and food temperature. Despite these minor issues, breakfast contributes positively to the overall guest experience.
Dinner at the hotel garners mixed reactions. Many guests praise the delicious flavors and attentive service, though some express concerns regarding limited menu options and meal predictability. Occasional issues with food temperature and timing are noted, along with some confusion over billing practices related to drinks. Despite these challenges, the staff's dedication to quality service enhances the dining experience for many guests.
Guests consistently praise the spacious and clean rooms, pointing out their suitability for families and groups. The rooms are well-maintained, offering a comfortable and relaxing environment, despite occasional comments about dim lighting and outdated decor. The addition of a public bath adds to the overall sense of relaxation.
Sky Park Hotel is generally commended for its cleanliness, providing a luxurious and serene atmosphere. While most areas are well-maintained, some guests note inconsistent attention to cleanliness in specific areas, such as flooring in the large bath and dust on trays. Overall, the hotel's commitment to a clean environment enriches the guest experience.
The hotel staff at Sky Park Hotel receive high commendations for their friendliness and accommodating nature. Their attentive and courteous service significantly enhances the guest experience, with particular praise for the check-in process and overall engagement. The presence of helpful foreign staff at meals and the team's dedication to maintaining high standards are appreciated, contributing to the hotel's reputation for excellent service.