Hatherley Manor Hotel & Spa is a charming country manor located in a peaceful area outside of Gloucester, making it a perfect location for visiting family or for convenient access to the airport. While some guests found the road to the hotel difficult to walk after sunset, the majority described the location as convenient and great value for money. The breakfast received mixed reviews with some guests raving about the food while others found it disappointing. The dinner also had mixed reviews with some guests finding it exceptional and others finding it below average. The rooms are generally clean and comfortable, although some may be outdated and in need of refurbishment. The staff are a standout feature with many guests praising their friendly and attentive nature. The spa facilities are fantastic, although some guests found them crowded and with unhelpful staff. The pool also received mixed reviews with some guests enjoying it while others found it dirty and frustrating to pre-book. Overall, Hatherley Manor Hotel & Spa is a unique and charming manor with a lovely setting and a peaceful atmosphere.
Holiday Inn Gloucester - Cheltenham by IHG, provides a favorable location near the M5, making it easily accessible and convenient for travelers heading to destinations like Cornwall. The hotel enjoys close proximity to Cheltenham and Gloucester, providing quick access to local attractions like the Cotswolds and Gloucester Quays, while being slightly removed from city center chaos, offering a tranquil and spacious environment ideal for a restful stay.
Guests consistently praise the clean, modern and well-appointed rooms, featuring comfortable beds that ensure a good night's sleep. The inclusion of amenities like baths and proper child-sized beds further enhances guest comfort. The hotel stands out for its high standards of cleanliness with spotless rooms and well-maintained communal areas making for a pleasant experience.
The breakfast offerings are highly regarded with a varied selection including full English breakfast, fruits and pastries, all of good quality. Friendly and efficient staff contribute to an excellent breakfast experience and the availability of gluten-free options further accommodates dietary needs. Dinner, while having a good selection and tasty options like curry and vegan burgers, has mixed reviews about its pricing and occasional inconsistencies in quality.
The hotel's staff receive accolades for their exceptional service. They are frequently described as helpful, friendly and attentive with specific individuals like Charmain and Shannon mentioned for their outstanding hospitality. This high level of service extends across the establishment, from the reception to the dining area, enhancing the overall guest experience.
The fitness and leisure facilities are well-received, featuring a well-equipped gym with efficient air conditioning, a lovely warm pool, jacuzzi, sauna and steam room. These facilities are described as clean and inviting, providing great value for guests. The complimentary access to these amenities, combined with a welcoming atmosphere, makes the hotel a standout choice for those seeking relaxation.
While the hotel charges a £5 per night parking fee, the ample and accessible parking options are appreciated by guests. The reliable and fast free WiFi is another highlight, allowing guests to stream content directly to their TVs.
Overall, Holiday Inn Gloucester - Cheltenham is celebrated for its clean, comfortable and modern accommodations, exceptional staff service and excellent facilities, ensuring a high-quality and satisfying stay for both leisure and business travelers.
Cheltenham Chase Hotel & Spa is a great choice for those looking for a well-located hotel with fantastic facilities. The hotel is conveniently situated for easy access to nearby attractions and main roads, making it an ideal location for those attending races in the area. The rooms are spacious, comfortable and beautifully decorated with modern contemporary designs, although some guests have found them to be in need of repair and basic cleaning could be better. The breakfast offers a good selection of food, although some guests have found it to be below par and repetitive. The dinner experience is somewhat mixed with some guests complimenting the tasty food served in the restaurant, while others criticize the poor range and limited choices in the menu. The staff are generally friendly, helpful and attentive, although there were a few instances where guests felt unwelcome upon arrival. The spa and pool facilities are good and well-maintained, although some guests have noted that they are on the small side. The hotel offers free parking and is pet-friendly, making it an ideal vacation spot for families. Overall, Cheltenham Chase Hotel & Spa is a decent 4-star hotel that provides a comfortable stay for those who are looking for a relaxed vibe and good facilities.
Gloucester Robinswood Hotel By Sunday is a great location for a leisure break with a welcoming and spacious hotel located in a quiet area close to M5 and local pubs. The breakfast experience is hit or miss with some guests finding it excellent and others disappointed with the lack of selection. The dinner experience is also mixed with some guests raving about the amazing food and others finding it average. The rooms are mostly clean and tidy, but some guests have reported cleanliness issues and the need for updating. The staff are a major highlight of any stay with guests praising them for being friendly, approachable and accommodating. The spa and gym facilities are good and enjoyable, although some areas need updating and improvements. The pool is a hotel highlight, although some guests have reported cleanliness issues. Families with children and pets will find the hotel to be a great spot for a staycation with a range of activities and pet-friendly atmosphere. The beds are generally comfortable, although some guests found the pillows to be hard and uncomfortable. Overall, the hotel is a good option for a leisure break with some areas for improvement.
The Greenway Hotel & Spa is a luxurious four-star hotel that recently underwent refurbishments. It offers exceptional accommodation and facilities which are unmatched, making it the perfect escape for a luxurious getaway. The hotel is in a lovely and peaceful location, making it the ideal base for exploring the Cotswolds and Cheltenham. Guests have praised the hotel staff for their excellent service, friendly nature and courtesy with special mention for Alex and Modelin. The hotel restaurant is superbly laid out with gorgeous views and offers exceptionally high-quality food which has left guests raving about the experience. The breakfast at The Greenway Hotel & Spa is also amazing, presented beautifully and with a wide variety to choose from including freshly made options. The spa is a major highlight of the hotel with guests praising the lovely and quiet atmosphere and wonderful facilities. The high quality of the experience has led guests to describe the hotel using words such as “exceptionnel” and “luxurious” with virtually all guests agreeing that it offers a truly exceptional travel experience.
Holiday Inn Express Cheltenham Town Centre by IHG, receives commendations for its strategic location next to the Brewery Quarter, making it a prime spot for accessing Cheltenham's array of restaurants, bars and entertainment venues. Guests found the central positioning convenient for exploring local attractions, shopping areas and parks, as well as for accessing the Cotswolds for day trips. The nearby NCP car park and proximity to Cheltenham Racecourse further enhance its appeal for both business and leisure travelers.
The breakfast at the hotel is well-received for its good value and variety, offering both English and continental options, including freshly cooked food, pastries and a pancake machine. The staff are highly praised for their professionalism and friendliness during the breakfast service. However, guests occasionally encountered issues with long queues and slow replenishments during peak times, suggesting potential areas for improvement in managing the breakfast spread.
Regarding dinner, the onsite bar area is noted for its cozy and welcoming ambiance, but the limited dinner menu encouraged many guests to dine out at nearby restaurants. Despite this, the bar serves as a relaxing retreat with attentive staff and a pleasant setting for evening gatherings.
Rooms at the hotel offer a mix of positive and negative experiences. On the plus side, cleanliness and comfort are frequently highlighted with modern, well-equipped spaces and comfortable beds. The hotel is family-friendly, providing adequate facilities for children. However, issues such as small room size, poor ventilation, noise from busy roads and occasional outdated decor detract from the overall experience.
The hotel’s cleanliness stands out, earning high marks from guests. The rooms and common areas are maintained to a high standard, contributing to a modern and welcoming environment.
Staff at the hotel consistently receive high praise for their friendliness, helpfulness and professionalism with special mentions for individuals who went above and beyond to enhance guest experiences.
The free Wi-Fi service is generally appreciated for its availability and reliability, although some guests experienced connectivity issues, indicating a need for better coverage and speed in certain areas.
While the hotel does not have an onsite gym, guests appreciated access to a nearby well-equipped gym and swimming pool, adding to the hotel’s amenities. However, the off-site location and limited access times were noted as minor inconveniences.
Parking presents a mixed experience; the nearby NCP car park is convenient but comes at a cost. Although the hotel offers discounted rates, some guests still found the fees high and the process cumbersome.
For families, the hotel offers a friendly environment and a good location, although room size and noise levels were points of concern. The breakfast and clean facilities were appreciated, but improvements in room configuration could enhance family comfort.
Finally, the hotel’s location next to the Brewery Quarter makes it a perfect base for experiencing Cheltenham's vibrant nightlife with ample dining and entertainment options just a short walk away.
Clarence Court Hotel enjoys widespread acclaim for its ideal location, nestled in a quiet, leafy square in the heart of Cheltenham. Guests appreciate the hotel's proximity to shops, bars, restaurants and main attractions like the Brewery Quarter, all within walking distance. The tranquil setting, combined with complimentary on-site parking, allows visitors to explore the town effortlessly while enjoying a peaceful retreat.
The breakfast at Clarence Court Hotel is a standout feature, consistently praised for its variety and quality. Guests enjoy freshly cooked ingredients and a range of hot and cold options, ensuring a delightful start to the day. Attentive and polite service enhances the dining experience, although minor issues such as occasional delays in replenishing buffet items are noted.
Dinner at the hotel’s in-house restaurant receives high marks for its excellent food quality and tasteful ambiance. The well-balanced menu caters to diverse preferences with traditional dishes like fillet steak and prawn pasta earning particular praise. While some guests mention limited menu options and restricted hours, the overall dining experience remains positive, highlighted by beautifully presented meals and attentive service.
Room experiences vary with many guests finding them spacious, clean and comfortable. En-suite facilities and beautiful views add to the appeal, although some rooms are described as small or in need of updates. Temperature control and noise issues are occasionally reported, but the hotel staff's prompt response to concerns, including room upgrades, is appreciated.
Cleanliness standards at Clarence Court Hotel are generally high with many guests commenting on the spotless and inviting ambiance. While a few areas requiring more thorough cleaning are noted, the overall consensus is positive regarding hygiene and maintenance.
The hotel staff consistently receive glowing reviews for their friendliness and helpfulness. Guests feel warmly welcomed and well taken care of with staff going the extra mile to resolve issues quickly and provide luggage assistance. Minor service inconsistencies are overshadowed by the general sentiment of exceptional hospitality.
The wifi experience is mixed with some guests finding it reliable and others encountering connectivity issues. While free access is appreciated, improving the wireless network could enhance the guest experience.
The hotel’s off-site gym and pool facilities, located at a nearby public complex, are generally well-received. Guests appreciate the complimentary access and the quality of the facilities, despite the slight inconvenience of the off-site location and limited hours.
Free on-site parking is a valuable amenity that most guests find convenient and hassle-free, although tight spaces and limited availability can be challenging during peak times.
Clarence Court Hotel is noted for its family-friendly environment, offering spacious family rooms and thoughtful touches like high chairs and teddy bears for children. Families appreciate the warm hospitality and ample space, making it an ideal choice for group stays.
Overall, Clarence Court Hotel offers a charming and comfortable stay in a prime Cheltenham location with standout breakfast and dinner options, friendly staff and a welcoming atmosphere that caters well to families and individuals alike.
The DoubleTree by Hilton Cheltenham-Cotswolds is a beautiful hotel with a fantastic location, close to the town centre and the Cotswolds. The hotel offers free parking and spacious rooms with luxurious bedding, although some guests found certain rooms and the spa area needing updates. The breakfast received mixed reviews, but the dinner was praised for its food quality and selection, although some guests had poor experiences with the service and limited menu. The staff were consistently praised for being friendly and helpful and the spa and gym facilities were generally well-liked, although some guests noted issues with cleanliness. Families enjoyed the hotel's activities, but some guests were disturbed by noisy children and barking dogs. Overall, the comfortable beds were a highlight of guests' stays.
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