MainStay Suites Cincinnati University - Uptown

Cincinnati , , 2347 Reading Road, Building B (Show on Map)


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Summary of reviewsThe MainStay Suites Cincinnati University - Uptown is highly praised by guests for its exceptional staff. Many reviews mention specific staff members by name, who are noted for their helpfulness and friendliness. The majority of reviews are overwhelmingly positive, describing the staff as amazing, excellent, courteous and quick to respond to guests' needs. Guests appreciate the staff's willingness to go above and beyond to make their stay a great experience. Although there are a few negative reviews about rude staff, they are in the minority. Overall, guests rate the staff of MainStay Suites Cincinnati University - Uptown highly for their wonderful attitudes, customer service and friendly demeanor.
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About MainStay Suites Cincinnati University - Uptown
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Guest Reviews
Location
Located in the heart of Cincinnati's Uptown neighborhood, MainStay Suites is the perfect affordable option for those looking to explore the city's downtown area. With the University just a short distance away, guests can easily walk to great restaurants or catch a quick ride to the Zoo and Botanical Gardens. While the surrounding areas may cause slight discomfort for some, the updated and spacious rooms will make up for it. And don't forget about the delicious breakfast options and convenient location to hospitals! Overall, MainStay Suites provides a comfortable stay in a convenient location at an affordable price.

Breakfast
Guest reviews of MainStay Suites Cincinnati University - Uptown highlight the quality of the breakfast provided. While some guests note that the variety of food was limited, all reviews state that breakfast was included in the stay. Guests consistently praise the quality of the breakfast with many noting it was wonderful or great. One reviewer specifically mentions that the female worker on Friday and Saturday kept the food filled, tables clean and was friendly, while another review notes that breakfast was well-stocked. Several guests appreciate that a hot breakfast item was available. Although one review says that the gravy was too runny, most guests report good coffee and a good selection of food. The location of the hotel is convenient for travelers and the breakfast area is clean. Overall, guests at MainStay Suites Cincinnati University - Uptown enjoyed a satisfying breakfast during their stay.

Rooms
MainStay Suites Cincinnati University - Uptown offers guests a pleasant stay with their very nice and modern rooms. Most guests enjoyed the cleanliness, simplicity and comfort of the rooms, which were also spacious and updated. However, some negative reviews mentioned dirty floors, stains on furniture and unclean bathrooms. Still, many appreciated the mini kitchen with clean appliances and the new property overall. While some room assignments were disappointing, others were reassigned to wonderful accommodations. Overall, the hotel's rooms were a nice size and provided a comfortable stay for most guests.

Cleanliness
Guests who stayed at the MainStay Suites Cincinnati University - Uptown mostly found the hotel clean and well-maintained. They mentioned that the facility in its entirety was tidy and that the rooms were spacious and spotless, making the stay highly comfortable. The hotel staff was helpful and kind, ensuring that the guests' needs were taken care of. While there were a few isolated negative comments regarding poor cleaning of the bathroom and dusty floors, most guests found the lobby and breakfast areas clean at all times. Although some pillows and sheets were stained, overall, the guests appreciated the value they received for the price. Nonetheless, some guests complained of roach infestation and a lack of cleanliness in their rooms.

Staff
Guests of MainStay Suites Cincinnati University - Uptown consistently praise the hotel's staff for their helpfulness and friendliness. Several reviews mention specific staff members by name, such as Leslie and Angela at the front desk, who are noted for being accommodating and setting expectations for guests. A female breakfast worker is also praised for keeping the breakfast area clean and well-stocked, while a male worker is criticized for letting it fall behind. Despite this, the majority of reviews are overwhelmingly positive about the staff, describing them as amazing, excellent, courteous and quick to respond to guests' needs. One guest notes that the staff went above and beyond to help them with their luggage upon checkout and many others mention that they made their stay a great experience. Some reviews do mention rude staff, but these are in the minority. Overall, guests rate the staff of MainStay Suites Cincinnati University - Uptown highly for their wonderful attitudes, customer service and friendly demeanor.


Yes, MainStay Suites Cincinnati University - Uptown has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at MainStay Suites Cincinnati University - Uptown.

No, MainStay Suites Cincinnati University - Uptown doesn't allow dogs.

Yes, parking facilities are available at MainStay Suites Cincinnati University - Uptown.

Yes, MainStay Suites Cincinnati University - Uptown has a gym.
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