Hotel Le Mura e Residence

Citta di Castello 43.45400000, 12.24112600 , Via Borgo Farinario, 24 (Show on Map)
8.2
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Le Mura e Residence garners significant praise for its prime location within Città di Castello. Nestled within the city walls, the hotel offers direct access to the charming old town and its main attractions, providing a quiet yet convenient base for exploration. Guests appreciate the ample free parking and the strategic location for excursions throughout Umbria and Tuscany. The accessibility, friendly staff and excellent cleanliness of the rooms contribute positively to the overall experience.

Breakfast at the hotel receives mixed reviews. The selection is generally considered good with a variety of sweet and savory options, however, some guests feel it falls short in terms of freshness and quality. Despite this, the breakfast is praised for its variety and abundance, though improvements in service and quality could enhance guest satisfaction.

The on-site restaurant is highly regarded, noted for its affordability and quality. Guests appreciate the well-prepared dishes, gluten-free options and daily-changing menu. Though occasional reviews suggest room for improvement, most guests find the dining experience delightful and recommend it for at least one meal during the stay.

The rooms are frequently lauded for their spaciousness, cleanliness and modern amenities. Visitors appreciate the comfortable bedding, good in-room Wi-Fi and updated bathrooms. While some rooms have minor drawbacks, such as limited natural light or dated elements, the overall impression is one of comfort and cleanliness.

Cleanliness is a consistent highlight with guests noting the well-maintained and tidy environment. The hotel’s efforts in maintaining high hygiene standards are recognized and valued, making it a preferred choice for those prioritizing cleanliness.

The staff at Hotel Le Mura e Residence receive extraordinary commendation for their friendliness and professionalism. Guests feel welcomed and well-cared for with staff members going above and beyond to ensure a pleasant stay. The team’s attentiveness and excellent service significantly enhance the guest experience.

The hotel's Wi-Fi is generally reliable, particularly on the second floor, adding to the convenience of the stay. Guests also benefit from amenities such as a TV area, minibar and free parking.

Comfortable and sizable beds further contribute to the positive experience, despite occasional mentions of the need for mattress replacements. For a three-star hotel, the overall value for money is well-appreciated, fulfilling the necessary standards and providing a satisfactory balance between cost and quality.

In summary, Hotel Le Mura e Residence stands out for its excellent location, cleanliness, professional staff and comfortable accommodations, making it a highly recommended choice for travelers seeking a pleasant and convenient stay in Città di Castello.
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Categories
Hotel near Nightlife Spots
Situated in Città di Castello, this hotel provides access to the city's nightlife venues. Città di Castello features bars and night clubs.

3-Star Hotel
This 3-star hotel is highly rated, with guests appreciating its excellent location and access to the city's attractions. It offers both rooms and apartments with modern amenities, providing flexibility for different traveler needs. The hotel provides free Wi-Fi and parking.

Family Friendly Hotel

Dog Friendly Hotel

Cheap Hotel

Accessible Hotel

Room Types
Double or Twin Room With views of the old town. Please specify bed preference when booking.

Triple Room With views over the old town and the hills. Please specify bed preference when booking.

Quadruple Room With views of the old town and the hills.

Single Room This air-conditioned has a TV and a private bathroom.

About Hotel Le Mura e Residence
License: 054013A101005519, IT054013A101005519
Guest Reviews
8.2
Very Good
Location
'Hotel Le Mura e Residence' is highly praised for its exceptional location within Città di Castello. Nestled within the city walls, the hotel offers guests direct access to the charming old town and its main attractions. Many reviewers appreciate the convenience of being just steps away from the vibrant city center, yet still enjoying a quiet and peaceful environment. The hotel's central position makes it easy to explore the historic center on foot with many key sites and excellent restaurants just a short walk away.

For those traveling by car, the availability of ample, free parking nearby is a significant advantage, noted by numerous guests. Additionally, the strategic location of the hotel not only facilitates city exploration but also serves as an ideal base for excursions to other destinations in Umbria and Tuscany.

Reviewers consistently highlight the ease of accessing the hotel and the surrounding areas, making it an optimal choice for a leisurely stroll through the town or a more extensive cultural tour. The staff's friendliness and the cleanliness of the rooms further enhance the overall positive experience.

In summary, 'Hotel Le Mura e Residence' stands out for its prime location, allowing guests to immerse themselves fully in the beauty and history of Città di Castello with all the convenience and tranquility one could hope for.

Breakfast
Hotel Le Mura e Residence offers a breakfast experience that has received mixed reviews from its guests. Generally, the breakfast is described as good, rich and abundant with many guests appreciating the wide selection of sweet and savory options available. The breakfast buffet is often noted as being varied and plentiful, featuring an extensive assortment of items such as sausages, cheeses, fruit juices, cereals and croissants.

Several guests have highlighted the breakfast as being excellent and plentiful with a nice balance between sweet and savory dishes. The presence of various options, including yogurts, coffee, teas and cappuccinos, adds to the variety and overall satisfaction of the morning meal. For those with dietary restrictions, there is some attention given to vegan and lactose-free alternatives, though these are noted to be limited.

Despite the positive feedback, there are certain areas where the breakfast falls short. Some reviewers found the breakfast to be average or basic with a few pointing out the lack of fresh fruit and the predominance of industrial, low-quality products. Issues such as expired cookies, stale croissants and limited choices were mentioned. Additionally, the breakfast service's organization and the limited hours, ending at 9:30 am, left some guests wanting more flexibility, especially on weekends.

Overall, while the breakfast at Hotel Le Mura e Residence is well-received for its variety and abundance, there is room for improvement in terms of quality and service to ensure a more consistently positive experience for all guests.

Dinner
Guests of 'Hotel Le Mura e Residence' highlight the on-site restaurant as a noteworthy feature of their stay. Many appreciate the affordable pricing and commend the quality of the meals. The evening dining options receive consistent praise for being good value for money, providing delightful, well-prepared dishes that range from simple to exceptional. The availability of gluten-free options and a daily changing 4-course menu with multiple alternatives further adds to the appeal.

While occasional reviews indicate the food did not meet all expectations, the majority consensus is positive with many guests recommending trying the dinner at least once. The convenience of having a restaurant attached to the hotel is frequently noted, making it a great option for those who prefer not to venture out in the evening. Overall, the restaurant is seen as an excellent addition to the hotel, enhancing the overall guest experience with its quality and affordability.

Rooms
Hotel Le Mura e Residence receives consistent praise for its rooms with guests highlighting their spaciousness and cleanliness as standout features. These accommodations are well-maintained, frequently described as large and modern, often with recent renovations that include updated bathrooms equipped with spacious showers and modern amenities. Comfort is another key aspect with many noting comfortable bedding and room structures that ensure a pleasant stay.

Guests also appreciate the room layouts, particularly the quadruple rooms and those with terraces or balconies offering city views. The in-room Wi-Fi is noted to be good, further adding to the convenience. However, there are some minor drawbacks mentioned, such as small or outdated bathrooms in certain rooms and facilities like air conditioners and mini-fridges that need improvement. Some rooms have limited natural light, especially those with only a small skylight or windows that don't open.

Despite a few dated elements and the occasional mention of thin walls or less-than-ideal views, the overall cleanliness and spaciousness leave a positive impression on guests of Hotel Le Mura e Residence.

Beds
Guests at Hotel Le Mura e Residence frequently highlighted the comfort and size of the beds, often describing them as large and specifically comfortable. The bedding, including beautiful duvets and pillows, contributed to an excellent night’s rest for many. Some reviewers did note the need for mattress replacements, mentioning instances of uncomfortable or overly soft mattresses. Despite a few reports of noisy beds and issues with extra beds in the rooms, the overall sentiment reflected satisfaction with the room's comfortable bedding, ensuring a good and restful sleep.

Cleanliness
Hotel Le Mura e Residence consistently receives positive feedback for its cleanliness with many guests noting that the rooms are very clean, tidy and well-maintained. The facility itself is described as clean and spacious with a hygienic environment that enhances the overall experience. The rooms, in particular, are frequently mentioned as being notably clean, modern and equipped with new furniture, contributing to a fresh atmosphere.

However, a few reviews highlight minor issues such as spiderwebs on doors, dust in corners and dated bathrooms that could be improved. Despite these occasional drawbacks, the overall impression is one of great cleanliness and regular improvements in the hotel's sanitation standards. Guests appreciate the hotel's excellent cleanliness with some describing it as impeccable and spotless. The efforts to maintain a clean and disinfected environment are clearly recognized and valued by visitors, making it a top choice for those prioritizing hygiene in their stay.

Staff
'Hotel Le Mura e Residence' boasts an extraordinary reputation for its staff, consistently praised for their friendliness, professionalism and attentiveness. Guests often highlight the welcoming nature of the team, noting their courteous and helpful demeanor. The staff’s excellent knowledge of English, combined with their warm reception, ensures guests feel right at home from the moment they arrive.

The reception and concierges are particularly commended for their 24-hour availability and exceptional interpersonal skills. It appears that the staff goes above and beyond to accommodate guests' requests, from efficiently organizing taxis to providing great insights about local attractions. Many reviews emphasize how the staff is highly trained and well-organized, ensuring smooth check-ins and overall pleasant stays.

Staff members are also appreciated for their thoughtful and patient service, showing genuine care for the comfort and needs of the guests. Both the restaurant personnel and general service staff have received praise for their impeccable service and professional attitudes. Moreover, the consistent use of terms such as very kind, extremely friendly and exceptionally polite, underscores the overall positive experience that guests have with the hotel's personnel.

In summary, the staff at 'Hotel Le Mura e Residence' is frequently described as one of the hotel's standout features, creating a supportive and friendly environment that significantly enhances the guest experience.

Wi-Fi
Hotel Le Mura e Residence offers reliable in-room Wi-Fi, receiving praise for its excellent connectivity particularly on the second floor. While some guests noted occasional issues with connecting, the general consensus is that the wireless service works well. Additional amenities include a TV area with leather sofas, a minibar, television in each room and an elevator to access rooms. The hotel also provides the convenience of free parking and a 24-hour reception and it is accommodating to guests with bicycles.

3 Star
Hotel Le Mura e Residence offers a solid experience for travelers seeking a comfortable stay without breaking the bank. This mid-range, three-star hotel provides commendable value for money, delivering services and facilities that align well with its category. While some guests expected more from a three-star establishment, many found it to be more than satisfactory, appreciating the balance between cost and quality. Although the breakfast quality was described as moderate, the overall experience is deemed appropriate considering the hotel's rating and pricing. As a three-star hotel, it meets the necessary standards and fulfills expectations, making it a suitable choice for those looking for affordable yet satisfactory accommodations.


No, Hotel Le Mura e Residence doesn't have any pool.

No, a spa isn't available at Hotel Le Mura e Residence.

Yes, Hotel Le Mura e Residence welcomes dogs.

No, parking facilities aren't available at Hotel Le Mura e Residence.

No, Hotel Le Mura e Residence doesn't have a gym.

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